Name: Holiday Inn Express Hotel & Suites Bentonville by IHG
Address: 2205 South East Walton Boulevard, Bentonville, Arkansas, United States of America, Bentonville, Arkansas, US
Price range: US$97–US$220 per night
Rating: 8.27

What guests think

Across the reviews for Holiday Inn Express Hotel & Suites Bentonville by IHG, travelers frequently highlight clean, comfortable rooms, a convenient location near restaurants and shopping, friendly staff, and a well-regarded free breakfast with good variety and all-day coffee.

Multiple reviews also note ongoing renovations that relocate the lobby or breakfast area and can cause clutter or early noise. Several guests report inconsistent room maintenance and comfort, such as loud or faulty AC, poor mattresses, missing bathroom ventilation, odors, and other minor fixes. Service is often praised but can be unreliable, with occasional front-desk delays, billing or deposit confusion, and rare overbooking or cancellation issues. A practical choice for value-minded visitors comfortable with some ongoing improvements and uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect common areas and layout, occasionally causing inconvenience or noise.

Related guest reviews

10

Rebecca

17 Apr 2023

·

Stayed 2 nights

My only concern was that they did not have a pool. My grandchildren were devastated. The girl at the desk did give us suggestion to go to the nearby city complex. That was nice of her. Also, we left out dirty towels outside our door. I wish housekeeping would have replaced them by the door but they did give us some from the front desk. Otherwise we were very pleased with it.

2

David

25 Dec 2023

·

Stayed 1 night

I'm a IHG Hotels & Resorts member. I've stayed at holiday-ins all over America. This was just okay. But still my least favorite of ALL of them. Front desk was nice whenever they were around for whatever I needed. But most of the time I could not find them. At 8AM Sunday morning December 24th Christmas-Eve. Construction crews started working on rooms upstairs. YUP! that's what i said! Construction crew working at 8am on Christmas-Eve MORNING while we were still sleeping. Called the front desk several times in no answer! So I called Holiday In Customer Service 1 877-619-4884 around 9:30AM. While I was expressing my concerns and complaints. How's keeping knocked on the door to ask if we were leaving anytime soon. YUP! She did. I let customer service know what was happening when it was happening. And she herself, could not believe it. I will still book their hotels. But this location was the worst EVER!

10

Christopher

11 Dec 2023

·

Stayed 1 night

Room was clean, staff was nice, and breakfast was as expected. parking is easy.

6

Marilyn

15 Jan 2025

·

Stayed 1 night

It does the job but lacks renovations and comfort. I guess for the price in this area, it is aligned with what I got. Service at the Check in was amazing, the man helped me . Gym is very basic and it was very warm in there and he helped by bringing a fan!

2

Rhonda

19 May 2024

·

Stayed 1 night

Hotel is rennovating very dirty and smells very bad front desk person extremely rude

6

Karen

17 Jun 2024

·

Stayed 2 nights

Renovation going on. Front desk in side entrance. Strange. Breakfast fine, but in a makeshift conference room. Room was very clean.

6

W.

15 Jul 2024

·

Stayed 2 nights

The ventilation in the bathroom didn’t work well. Didn’t like the smell in the room when opening the door. Noice in the morning because there was some remodeling work in the building.

10

Robert Leon

7 Sept 2024

·

Stayed 24 nights

Clean but the remodeling was sometimes inconvenient. The rooms was nice, plows good, beds comfortable, staff superb especially the maintenance staff that fixed a badly installed safety rail in the handicap suites I stayed in. They were badly and incorrectly installed by the remodeling compony. the landscaping was superior to any hotel I hve ever stayed in. Overall i would strongly recommend this hotel for short or long term stays

10

Tasha

21 Oct 2024

·

Stayed 2 nights

It has been a while since I have stayed in a Holiday Inn but I will definitely stay again. Highlights-breakfast was one of the best “free” breakfasts i’ve had at a hotel as far as options and taste. We all know continental breakfasts are usually bland with few choices but this was top notch. Room was quiet. Tv was big for a hotel room. Air worked great. Dove products in bathroom which was a nice touch. The only thing I did not like is that there is no entrance from outside other than through the main doors BUT they are doing some work on the hotel. There are outside doors but no key entry on them so you are able to go out of them but unable to come back in. Would not keep me from staying here but wanted to include. The location is excellent as far as places to eat and things to do. Hotel was great, especially for price.

8

Lena

21 Jul 2024

·

Stayed 1 night

Undergoing some renovations so the bottom floor lobby area is a little jumbled but the room floor is clean and tidy.

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Cleanliness

Many guests find the hotel and rooms clean and well kept. However, recurring complaints mention odors, mildew, bugs, and occasional housekeeping lapses.

Related guest reviews

10

Steven and Deana

6 Sept 2025

·

Stayed 1 night

It was nice and clean. Check in was easy.

6

Kaitlyn

26 Mar 2023

·

Stayed 2 nights

Overall it was fine. Good price point. Breakfast was hot. The bathroom smelled a little like mildew and the bathtub stopper wound work. We could only shower. I had to call the technical support hotline to get connected to the wifi.

10

John

14 Sept 2025

·

Stayed 1 night

Hotel was clean, staff was super friendly, town was nice. Only downfall was dumped mattresses in the parking lot.

10

Julie

11 Sept 2023

·

Stayed 2 nights

The Holiday Inn Express in Bentonville was very clean and well taken care of. The staff were all helpful and friendly. I will definitely stay here again.

2

Rhonda

19 May 2024

·

Stayed 1 night

Hotel is rennovating very dirty and smells very bad front desk person extremely rude

6

Karen

17 Jun 2024

·

Stayed 2 nights

Renovation going on. Front desk in side entrance. Strange. Breakfast fine, but in a makeshift conference room. Room was very clean.

10

Shane

30 Jun 2025

·

Stayed 2 nights

Room was clean, staff was friendly and helpful.

4

Edward

16 Sept 2023

·

Stayed 5 nights

I have stayed at this hotel many times and been very satisfied, but this trip was underwhelming. Arrived to find a dehumidifier in the room (apparent AC leak), dirty underwear in the draw, refrigerator turned off (food spoiled), drape missing -- and not replaced despite their promise.

10

Manuel

14 Apr 2025

·

Stayed 2 nights

It was my first time visiting Arkansas and the hotel was amazing. 10/10 staff, room was clean and quiet.

6

Sandra

16 Jul 2024

·

Stayed 2 nights

Bugs crawling on the ceiling above bed, mattress had a "sink hole", many outlets not working, light bulbs missing, etc. But the staff is excellent.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often quiet, but quality is inconsistent. Reports include loud or malfunctioning AC, worn mattresses or furnishings, missing bathroom ventilation, and occasional Wi-Fi or amenity issues.

Related guest reviews

6

Kaitlyn

26 Mar 2023

·

Stayed 2 nights

Overall it was fine. Good price point. Breakfast was hot. The bathroom smelled a little like mildew and the bathtub stopper wound work. We could only shower. I had to call the technical support hotline to get connected to the wifi.

10

Shylo

31 May 2025

·

Stayed 1 night

The only reason for giving 4 starts instead of 5, is because the AC was very loud.

6

The

27 Apr 2025

·

Stayed 2 nights

Everything thing was fine but I had a room with no ac. They said there was nothing they could do except bring me a fan.

6

Dallas

2 Oct 2025

·

Stayed 1 night

Room was decent. Wallpaper coming off the wall. Housekeeping knocked on our door at 8am. They were mowing the grass shortly after so don’t stay here if you want to sleep in.

4

Edward

16 Sept 2023

·

Stayed 5 nights

I have stayed at this hotel many times and been very satisfied, but this trip was underwhelming. Arrived to find a dehumidifier in the room (apparent AC leak), dirty underwear in the draw, refrigerator turned off (food spoiled), drape missing -- and not replaced despite their promise.

6

Michael

3 Jul 2025

·

Stayed 1 night

The first floor ice machine was not working so we had to go clear up to the third floor to get ice. Also, the building was quite noisy. We could hear other guests. Also, there is no fan in the bathroom.

10

Mary E.

11 Nov 2023

·

Stayed 1 night

Bed was nice, breakfast was good, AC unit made noise when fan was off. A constant tick, tick, tick in room 213. Only stopped if you turned the fan on all night

10

Melody S

29 Aug 2025

·

Stayed 2 nights

Very nice, new looking facility. A nice free breakfast offered a lot of choices. It was well stocked. Coffee available all day and evening. Very quiet. Never heard any noise in the hallway or above us. Affordable price.

10

Tasha

21 Oct 2024

·

Stayed 2 nights

It has been a while since I have stayed in a Holiday Inn but I will definitely stay again. Highlights-breakfast was one of the best “free” breakfasts i’ve had at a hotel as far as options and taste. We all know continental breakfasts are usually bland with few choices but this was top notch. Room was quiet. Tv was big for a hotel room. Air worked great. Dove products in bathroom which was a nice touch. The only thing I did not like is that there is no entrance from outside other than through the main doors BUT they are doing some work on the hotel. There are outside doors but no key entry on them so you are able to go out of them but unable to come back in. Would not keep me from staying here but wanted to include. The location is excellent as far as places to eat and things to do. Hotel was great, especially for price.

4

Chris

16 May 2025

·

Stayed 2 nights

Building was old and I noticed mold on the wall right behind the check in counter upon arrival. Room was decent until I went to bed. I purchased a kind suit and the mattress was horrible. It had a literal hole the size of a human on the right side. The mattress was completely destroyed. Throughout the night I kept rolling into the hole. The mattress needs replaced. The hotel workers told us they were fully booked up so there would be no changing rooms. If you book here and get room 205, request another room.

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Service

Staff are frequently described as friendly and helpful. Still, guests report inconsistent front-desk coverage and professionalism, occasional billing or deposit confusion, early housekeeping knocks, overbooking or cancellation calls, and a rare room assignment error.

Related guest reviews

2

David

25 Dec 2023

·

Stayed 1 night

I'm a IHG Hotels & Resorts member. I've stayed at holiday-ins all over America. This was just okay. But still my least favorite of ALL of them. Front desk was nice whenever they were around for whatever I needed. But most of the time I could not find them. At 8AM Sunday morning December 24th Christmas-Eve. Construction crews started working on rooms upstairs. YUP! that's what i said! Construction crew working at 8am on Christmas-Eve MORNING while we were still sleeping. Called the front desk several times in no answer! So I called Holiday In Customer Service 1 877-619-4884 around 9:30AM. While I was expressing my concerns and complaints. How's keeping knocked on the door to ask if we were leaving anytime soon. YUP! She did. I let customer service know what was happening when it was happening. And she herself, could not believe it. I will still book their hotels. But this location was the worst EVER!

6

Kayleigh

6 Mar 2025

·

Stayed 1 night

Nice stay, quiet and peaceful - great breakfast options. However upon checking in I had to wait 10 minutes for someone to even come to the front desk - not satisfied with that.

6

Melinda

30 May 2023

·

Stayed 1 night

I liked the rooms were clean. I did not like that we were refused extra pillows for the pull out couch stating you have pillows in the room. I did not like we were refused a razor because the guy said he didn’t want to leave the desk tonight. I did not like how a bum with his crotch hanging out (literally genitalia just swinging) sat on the front bench by the doors and when you complain about it the night guy says “just don’t go outside” not that simple definitely not worth almost $300

2

Rhonda

19 May 2024

·

Stayed 1 night

Hotel is rennovating very dirty and smells very bad front desk person extremely rude

2

Brian

24 Jan 2025

·

Stayed 1 night

The hotel called me the day of my stay and told me they had no rooms. So I had to rebook at the last minute at another hotel for a lot more money.

10

Shane

30 Jun 2025

·

Stayed 2 nights

Room was clean, staff was friendly and helpful.

6

clifton

26 Jan 2023

·

Stayed 1 night

They checked me into a room, gave me key card, go the room on the 4th floor and i walk into a occupied room..

4

Cindy

5 Mar 2024

·

Nothing like our first stay there. Won't go back. Desk lady was terrible.

10

JOYCE

20 Mar 2025

·

Stayed 3 nights

At the front desk, check-in, Mary was the most welcoming person we met in Arkansas. She was friendly and informative. Thanks, Mary for making our stay such a great experience.

8

Youa

13 Jul 2025

·

Stayed 1 night

Being charge for the room, when arriving more charge were needed. Confused on all these charges. I was charge $129.39, but upon checking in addition $25 charge without explaining why and for what.

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Location

Location is widely praised for easy access to restaurants, shopping, and area attractions. Many note it is convenient for getting around.

Related guest reviews

10

Elizabeth

11 Sept 2025

·

Stayed 1 night

Location is great - the Dennys next door has great service and grear food

10

Elizabeth

16 Aug 2025

·

Stayed 1 night

Location

8

Alejandro

25 Jun 2024

·

Stayed 1 night

Great ubication.

8

Jennifer

29 Mar 2025

·

Stayed 1 night

Very new , clean, great breakfast.

10

Robert

3 Dec 2024

·

Stayed 5 nights

So many restaurants in walking distance from hotel. Close to great shopping center

10

Amanda

5 Aug 2025

·

Stayed 1 night

Comfortable and clean- great location

10

Anna

24 Apr 2023

·

Stayed 2 nights

This is a very nice hotel, and located close to lots of dining, shopping, and other things to do in Rogers/Bentonville. Everything was clean, breakfast was good, and our stay was very comfortable. Too bad we had to leave early for a family emergency. :( Thank you so much for a nice stay!

10

Jason

29 Dec 2024

·

Stayed 2 nights

Nice place. Easy to get in and around town. Hotel was clean, staff friendly, and the breakfasts were decent.

10

Philip A.

16 Nov 2024

·

Stayed 1 night

Excellent location.

10

Terry

26 Nov 2023

·

Stayed 1 night

Location was great

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Dining

Breakfast is consistently praised for variety and quality, with several calling it one of the better free options. During renovations, the setup may be relocated but remains satisfactory.

Related guest reviews

8

Ryan

26 Sept 2023

·

Stayed 3 nights

Free breakfast until 9:30 with various options. Staff was helpful in resolving issues.

6

Karen

17 Jun 2024

·

Stayed 2 nights

Renovation going on. Front desk in side entrance. Strange. Breakfast fine, but in a makeshift conference room. Room was very clean.

8

Cathy

4 May 2025

·

Stayed 2 nights

Nice clean hotel for weekend stay. Good breakfast.

10

Jason

29 Dec 2024

·

Stayed 2 nights

Nice place. Easy to get in and around town. Hotel was clean, staff friendly, and the breakfasts were decent.

10

Rachel

28 Jul 2025

·

Stayed 2 nights

Excellent breakfast and appreciate that there was yogurt available that didn’t contain artificial sweeteners. Staff very helpful.

10

Steven M

24 Mar 2024

·

Stayed 1 night

Lite breakfast was great!

8

Brian

13 Jul 2025

·

Stayed 1 night

Nice place. Clean and comfortable. They had good breakfast

10

Melody S

29 Aug 2025

·

Stayed 2 nights

Very nice, new looking facility. A nice free breakfast offered a lot of choices. It was well stocked. Coffee available all day and evening. Very quiet. Never heard any noise in the hallway or above us. Affordable price.

10

Tasha

21 Oct 2024

·

Stayed 2 nights

It has been a while since I have stayed in a Holiday Inn but I will definitely stay again. Highlights-breakfast was one of the best “free” breakfasts i’ve had at a hotel as far as options and taste. We all know continental breakfasts are usually bland with few choices but this was top notch. Room was quiet. Tv was big for a hotel room. Air worked great. Dove products in bathroom which was a nice touch. The only thing I did not like is that there is no entrance from outside other than through the main doors BUT they are doing some work on the hotel. There are outside doors but no key entry on them so you are able to go out of them but unable to come back in. Would not keep me from staying here but wanted to include. The location is excellent as far as places to eat and things to do. Hotel was great, especially for price.

10

Robert

7 Aug 2025

·

Stayed 1 night

Great breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$122
March	US$144
April	US$146
May	US$149
June	US$155
July	US$108
August	US$104
September	US$138
October	US$176
November	US$122
December	US$110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $185	3 $185
4 $98	5 $110	6 $141	7 $155	8 $110	9 $177	10 $220
11 $119	12 $150	13 $150	14 $170	15 $159	16 $159	17 $208
18 $98	19 $130	20 $132	21 $148	22 $124	23 $212	24 $159
25 $97	26 $140	27 $154	28 $149	29 $149	30 $126	31 $124

Holiday Inn Express Hotel & Suites Bentonville by IHG

Prices for Holiday Inn Express Hotel & Suites Bentonville by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Room, Multiple Beds

Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds (Comm, Mobility Tub)

Standard Room

Standard Room, 2 Queen Beds (Lower Floor)

Guest reviews of Holiday Inn Express Hotel & Suites Bentonville by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Bentonville by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $106	21 $119	22 $128	23 $128	24 $128	25	26
27 $107	28 $109	29 $132	30 $146