Name: Wyndham Fort Smith City Center
Address: 700 Rogers Ave, Fort Smith, Arkansas, United States of America, Fort Smith, Arkansas, US
Price range: US$85–US$133 per night
Rating: 8.33

What guests think

At Wyndham Fort Smith City Center, travellers praise the welcoming staff, comfy beds, and the striking atrium with waterfall, while noting the central downtown location near the convention center and walkable sights as strong conveniences for visits and events.

However, many reviews cite dated spaces, inconsistent cleanliness, musty or smoke odors, and maintenance problems such as broken elevators, AC issues, leaks, low water pressure, and occasional fire alarms or construction noise. Amenities can feel limited: rooms commonly lack a fridge or microwave unless paid for, breakfast is not included and can be pricey with uneven service, and on-site parking is scarce with overflow in a garage across the street. Guests also report intermittent pool closures and noise carrying from the open atrium to rooms. Expect a convenient, characterful stay with standout service but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Striking atrium with waterfall and an on-site bar/restaurant, but facilities are uneven: frequent elevator outages, scarce on-site parking with overflow in a garage, and occasional pool closures or maintenance disruptions.

Related guest reviews

8

Kimberly

7 Dec 2023

·

Stayed 1 night

Good variety of gym equipment, an important amenity for me. Pleasant staff.

4

Samuel

5 May 2025

·

Stayed 3 nights

We are annual attendees if The Steel Horse Rally and normally stay at The Courtyard, located two buildings down. My husband accidentally booked your hotel for this trip. First iff, the front desk clerks were super nice our entire stay, so this review should nit reflect towards them. Upon entering our room, my husband noticed food crumbs in the floor and stains all in the carpet (we didn't go shoeless). I noticed hair on the shower wall and a dirty shower curtain and NO toilet tissue. The bathroom counter was so small, only one person could set out there necessities. But the instant hot water was a plus. While unpacking our cooler, we noticed there wasn't a fridge. I had to request a mini fridge AND got charged $25 dollars to use it! First day there(Thursday) the elevator broke with us in it. No one came to repair it all weekend. A fully booked, 9 floor hotel with 1 working elevator. We often had to take the service elevator and it was an inconvenient walk. Trash bags were not supplied to our room. We were never given bath rags. Only 2 towels and 1 hand towel for our entire stay. And parking was terrible! It will only be as a last resort for us to stay at this hotel again. Just being honest.

6

David

11 May 2025

·

Stayed 2 nights

Only one working elevator, made it slow. No breakfast buffet or snacks, and their breakfast menu was limited and expensive, not worth it Great location for walking the downtown area though. Rooms ok, AC unit was noisy (randomly).

6

Kevin

3 Aug 2024

·

Stayed 1 night

Elevators were down had to use the service elevator. It was rickety and out of inspection. Room furniture was in poor condition. Staff was friendly.

8

Taylor

18 Aug 2024

·

Stayed 2 nights

Hotel was nice, there were a few things that could be cleaner in the more public areas and one of the two elevators had been out of order.

4

Cathy

27 May 2024

·

Stayed 1 night

Asked for housekeeping, didn't get it, asked a second time and when the housekeeper got to room asked for full bathroom service. Just got one towel. The room was to gave a fridge, none. The room had no coffee cups for the coffee machine. Asked and got one. Our rooms AC leaked and instead of fixing they just turned it off. We had to ask for a room change it was never offered. The bar is poorly stocked. For breakfast, the host/server never came to our table except for bill. Had to go get water from her, had to ask for bill twice after sitting 20 minutes. Pool under construction, patio under construction, garden? What garden? Sundeck under construction. Main elevators out of order had to use service elevator or stairs to 5th floor ( which you access from outside). When concerns brought to attention of staff, they were rude and could not have cared less. Will never return.

10

Brandy

18 Feb 2025

·

Stayed 2 nights

The staff was very friendly and helpful. It was also nice that the parking garage was right across the street. It was disappointing that the pool was not open due to maintenance and it would be gret if the rooms had a mini fridge especially since they dont have a free breakfast.

8

Paul

8 Jun 2023

·

Stayed 1 night

An old school big hotel with an open atrium and waterfall...room was fine, pretty typical. There was no microwave nor a mini-fridge in the room, so that was a minus. They did have a room service breakfast menu, but I did not partake. Staff were all very nice. Parking lot was full, so they have some spaces in the garage across the street, which was nice as I rode my motorcycle there and having it in a covered garage was a bonus.

2

nikki

29 Jul 2024

·

Stayed 1 night

The hotel was very out dated rooms were old. Beds were good. Ac in the room didn’t work. Very hot. Pool was nasty and had a light come lose with wires would have electrocuted someone

8

Karolyn

19 Jul 2024

·

Stayed 1 night

Atrium nice but service at the bar was limited. Great low price though.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests found dirty linens, hair in bathrooms, mold, musty or smoke odors, dust, and stained furnishings, while others reported very clean rooms and public areas. Housekeeping and resupply were sometimes missed.

Related guest reviews

10

Levaris

17 Nov 2025

·

Stayed 3 nights

It was clean and staff was friendly.

4

Traci

3 Nov 2025

·

Stayed 1 night

The room was dirty. The chair and floors were stained. The vents were filthy. The parking was also very dim and didnt feel safe.

2

Faye

24 Jul 2025

·

Stayed 2 nights

If you overlook the thick mold in the shower, the empty shampoo bottle from the previous guest in the shower or not having a fridge or microwave in the room it’s ok. You would then have ignore that there is only one small trash can in the whole big room and the toilet paper holder hanging on for dear life. Maybe stop putting money into the empty bar and restaurant!!! 0 out 5 do not recommend

2

Bob

15 Aug 2025

·

Stayed 1 night

The bed was very comfortable, the rest lacked a lot of luster. Inside is dated and noticeably worn. Instantly on entering my room my sinuses went crazy I asked staff change the filter because it was filthy and they happily obliged. Went out for the evening upon returning had the same issue so just took a shower and went to bed. Woke up in the morning face swollen and opened the curtains and the entire inside wall around the window was covered in black mold and the wall was bubbling and rotten. Went downstairs and mentioned it to staff they were profusely apologetic and said manager would call on Monday after showing them the video of all the mold, still to this day not a call an email or text.

4

Denise

25 Jun 2023

·

Stayed 1 night

The room smelled like mold and had dust in air conditioning vents. You could see it plainly. The bath tub was dirty as well.

4

Mark

16 Oct 2024

·

Stayed 1 night

Hair in sink, hair in bath tub, wash cloth on curtain rod, no cup/glass, 1 full set of towels & 1 partial set of towels - was the bathroom cleaned before I checked in?

2

Shalina

7 Sept 2025

·

Stayed 2 nights

The sheets were dirty and the tub was dirty and stopped up

6

Kristen

7 Jul 2024

·

Stayed 1 night

Sink had mold along the edge. Shower had mold along the track of the sliding glass doors. Hair left from another guest on the pillow cases. Dirty shoe prints on the comforter. It was so disgusting! Won’t stay here ever again.

6

Jessica

14 Nov 2025

·

Stayed 1 night

The room was so humid. AC never shut off. So much moisture in the room. Mold on the ceiling and walls near the window.

10

Beverly

4 May 2024

·

Stayed 1 night

Property and rooms were clean. Welcoming and easy checkin.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feature very comfortable beds and some are spacious, but decor is dated and several reviewers noted musty odors and AC issues or humidity. Many rooms lack a mini fridge or microwave unless paid for, and noise can carry from the open atrium.

Related guest reviews

6

Chris

24 Jul 2025

·

Stayed 1 night

The hotel really needs to be updated. The room smelled musty and the sink had cracks in it. The room did not have a frig or microwave. We did not have a reservation and they gave me a rate. I questioned the rate and they said if I did it online then I would get a cheaper rate. I had to make reservations on my phone in front of the reservation desk to get the cheaper rate. The rooms did not look like the pictures online.

8

Natasha

6 May 2025

·

Stayed 2 nights

I loved the bed. It had the softest sheets I have ever slept on. Breakfast was expensive. You had to pay extra for a refrigerator in your room and access to wifi. Only one elevator was working. Coffee pods were $2.00 each. The rooms smelt clean and looked clean. The hotel was fully booked for the weekend. The staff handled the influx of people well except for one person. She made it seem like people who used Expedia shouldn't be allowed at her hotel.

8

Kevin

27 Oct 2023

·

Stayed 1 night

Limited parking. No mini refrigerator in room. No microwave in room. Slow elevators and one was out. Not allowed to use the stairs unless it is an emergency.

6

Paul

31 Aug 2024

·

Stayed 1 night

Room was fine but the hotel has seen better days. One elevator was not working, flooring was cracked, several dings and scratches on the wall. The common areas in the hotel need a facelift.

2

Mary

4 Feb 2024

·

Stayed 2 nights

The design of all floors open to bar/dining/seating areas below cause the noise levels to be out of control. You cannot sleep with loud laughing and talking below. It isn’t mufffled sounds; it literally sound like someone is screaming right out your door. There are also no amenities in the room such as fridge and microwave. Very poor design and sleep. Will never stay here again.

2

Kim

27 Apr 2025

·

Stayed 2 nights

hotel needs to upgrade their AC system...its so noisy you xant turn it on if you want to sleep. Room was dusty and had a musty smell.

10

Mark

6 Dec 2024

·

Stayed 1 night

The beds are incredible, like sleeping on a cloud. The hotel is a bit on the older side, but everything was clean and functional. I would definitely stay there again.

6

GRANT

11 Oct 2025

·

Stayed 1 night

First they put us in the wrong room so we had to ask to change it. There was no fridge or microwave in the room. Paint was chipping off the doorframe. On the plus side the bed was very comfortable. The breakfast in the restaurant was great and the waitstaff were very nice.

6

Hayden

6 Apr 2025

·

Stayed 1 night

The air conditioner rattled loudly every 20 minutes which woke us up in the middle of the night multiple times. The carpets felt grimy. Everything else was fine

10

Dayna

18 May 2025

·

Stayed 1 night

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

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Service

Service is frequently praised as friendly and accommodating at the front desk and bar, with quick room changes when issues arose. Some guests reported slow or rude restaurant service, spotty follow-up, and occasional delays or absences at check-in.

Related guest reviews

10

Anna

17 Nov 2024

·

Stayed 2 nights

I had never been to this Wyndham and was skeptical going into a older building, but when we walked in, it was a nice surprise. Very clean, staff super friendly and helpful. Alana checked us in as she was so friendly, sweet, helpful. When we opened to door to our room we could hear the water fall in the lobby and the sound was so relaxing. Parking garage is well lit. We will definitely stay here again whenever in town. The only down fall, is the text service they never got back to me with requested information.

4

Josh

3 Feb 2024

·

Stayed 1 night

Check in was a disaster! Clerk had me standing at least 15 mins while the line got longer behind me. Had to run my card 3 times. Apparently the paid deposits weren’t in the system yet at 9pm. Ridiculous customer service. Rooms are dated, not enough parking, and over priced for what you get.

8

Ricardo

2 Jul 2025

·

Stayed 3 nights

Ms. Renee was amazing always checking on us when we walked by the desk. Patrick the bartender was awesome. The weekend breakfast buffet had eggs to order but no one said anything about it. The food was not hot and the it left a lot to say about the big Guy who looked unkept, taking care of the food. Other wise you’d have to leave the area for another restaurant.

10

Stephen

28 Dec 2024

·

Stayed 1 night

People took care of me, very helpful staff

6

William

13 Oct 2025

·

Stayed 1 night

The hotel is old and could use updating. Only one elevator functioned; it took a long time for the hot water, and then it never got completely hot. The breakfast service was rude. We left and went elsewhere.

10

Jennifer

30 Dec 2022

·

Stayed 1 night

Nice hotel and friendly staff. Sam was fantastic at check in and Marie was a great bartender!

6

Belinda

21 Feb 2024

·

Stayed 1 night

When I stepped into the elevator is was dirty. Glass was not clean, finger prints everywhere and just not what I expect from a Wyndham hotel. My room smelled musty and when I pulled the curtain back there had been an obvious water leak with Black mold. I told the front desk and asked for a different room. I was immediately given a new room. When I arrived in my new room it looked like my 10 year old son made the bed. The hotel is older but it doesn’t mean you can’t wipe the scoff marks off the door or hallway walls. Take some pride in your establishment.

10

Yolanda L

1 Jan 2025

·

Stayed 1 night

The staff was wonderful.

10

Jaymie

18 Aug 2024

·

Stayed 1 night

Customer service was fabulous!!

10

Dayna

18 May 2025

·

Stayed 1 night

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

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Location

Central downtown location next to the convention center with easy walking access to venues, restaurants, and historic sites. A few guests felt the surrounding area was less safe or appealing at night.

Related guest reviews

8

Pam

2 Oct 2023

·

Stayed 2 nights

This Hotel is located in a perfect area for walking to downtown Ft. Smith. It is a very nice Hotel.

6

Mary

2 Nov 2024

·

Stayed 1 night

Came in late and the people hanging around in the area did not look safe. Property was fine, very clean. Area would keep me from staying again.Elevators out order so inconvenient.

8

John

29 Apr 2024

·

Stayed 1 night

Great location. Good for business and vacation travelers.

8

Linda

10 Mar 2024

·

Stayed 3 nights

The Hotel is beautiful and well situated downtown. I could tell the staff was interested in my comfort.

8

Kelly

27 May 2024

·

Stayed 1 night

Walking distance to great food and many historic sites.

6

Erika

30 May 2025

·

Stayed 2 nights

Very close to everything downtown.

8

Carla

16 May 2023

·

Stayed 2 nights

Clean and convenient to downtown Fort Smith.

10

Hanna

5 Mar 2025

·

Stayed 1 night

We picked the hotel because it was pet friendly and in downtown Forf Smith. The hotel was great, it was clean, good service and had a bar onsite. The only downside is that downtown Fort Smith is not the greatest area. But the hotel is by the convention center.

10

Christopher

6 Aug 2024

·

Stayed 2 nights

Loved the location and ease of parking

10

Dayna

18 May 2025

·

Stayed 1 night

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

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Dining

On-site restaurant and bar draw mixed feedback: some enjoyed good breakfasts or late-night options and personable bartenders, while others found the buffet or menu limited, expensive, or poorly executed with slow service. Breakfast is often not included.

Related guest reviews

10

Sarah

8 Nov 2024

·

Stayed 1 night

Very lovely hotel! We got in late but they have a bar and they were still serving food, It was very good! I’m the morning they have a full service restaurant. Would definitely stay there again!

6

David

11 May 2025

·

Stayed 2 nights

Only one working elevator, made it slow. No breakfast buffet or snacks, and their breakfast menu was limited and expensive, not worth it Great location for walking the downtown area though. Rooms ok, AC unit was noisy (randomly).

8

Natasha

6 May 2025

·

Stayed 2 nights

I loved the bed. It had the softest sheets I have ever slept on. Breakfast was expensive. You had to pay extra for a refrigerator in your room and access to wifi. Only one elevator was working. Coffee pods were $2.00 each. The rooms smelt clean and looked clean. The hotel was fully booked for the weekend. The staff handled the influx of people well except for one person. She made it seem like people who used Expedia shouldn't be allowed at her hotel.

6

Crystal

20 Jan 2024

·

Stayed 1 night

We were in Ft Smith for a cheer competition. It was convenient being connected to the convention center. However breakfast wasn’t included, which was fine but food was not good. The hotel knew how booked this hotel was due to competition but only had two staff members working restaurant. No clean plates to start. Food was just okay. Had to wait on food and drinks. Way below par for the price. Those two workers ran their feet off and just couldn’t keep up. You can do better Wyndam.

6

James

7 Jul 2024

·

Stayed 2 nights

This property is old and its not really in a great location. All of the staff were friendly and helpful but it's still hard to overlook popcorn ceilings, toilet paper holders half off the wall, tasteless food when we ordered room service, and absolutely horrible eggs at the buffet. We selected the property for it's general location and breakfast with the room. In short, there was no real value for the money. I will not stay at this property again.

8

Ricardo

2 Jul 2025

·

Stayed 3 nights

Ms. Renee was amazing always checking on us when we walked by the desk. Patrick the bartender was awesome. The weekend breakfast buffet had eggs to order but no one said anything about it. The food was not hot and the it left a lot to say about the big Guy who looked unkept, taking care of the food. Other wise you’d have to leave the area for another restaurant.

8

Jeannie

21 Jun 2024

·

Stayed 1 night

Rooms were great! Front desk staff was great! Our only complaint was breakfast! I mean, who serves BURNT TOAST to visitors??

8

Dianna

15 May 2025

·

Stayed 2 nights

This was our 2nd stay since 2024. Nice clean and beautiful open area with water fall, a restaurant and bar area as you enter. Rooms are very nice with tile walk in shower. Our one complaint, no free breakfast any more. We would have been happy with the offer if a 6:00 breakfast that was mentioned in the amenities but no one at the desk or the restaurant knew anything about it. You need to fix that. Don’t offer something you’re not going to give.

8

Karolyn

19 Jul 2024

·

Stayed 1 night

Atrium nice but service at the bar was limited. Great low price though.

10

Dayna

18 May 2025

·

Stayed 1 night

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$99
March	US$102
April	US$100
May	US$103
June	US$99
July	US$96
August	US$89
September	US$90
October	US$93
November	US$85
December	US$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $94	17 $85	18 $100	19 $92
20 $85	21 $105	22 $101	23 $102	24 $105	25 $133	26 $105
27 $93	28 $92	29 $92	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $131	3 $120
4 $92	5 $102	6 $105	7 $99	8 $85	9 $101	10 $92
11 $92	12 $90	13 $100	14 $104	15 $96	16 $91	17 $90
18 $91	19 $92	20 $93	21 $98	22 $92	23 $92	24 $91
25 $87	26 $92	27 $95	28 $98	29 $91	30 $92	31 $93

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Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 King Bed

Deluxe Room, 1 King Bed

Suite (2 King Beds)

Executive Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 Bedroom

Room, 2 Queen Beds, Accessible (Mobility,Hearing,Tub with Grab Bars)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility,Hearing,Roll-In Shower)

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wyndham Fort Smith City Center

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Prices for upcoming dates