Name: Aiden by Best Western Scottsdale North
Address: 10801 N 89Th Place, Edwards Business Park, Scottsdale, Arizona, United States of America, Scottsdale, Maricopa County, US
Price range: US$69–US$198 per night
Rating: 8.85

What guests think

At Aiden by Best Western Scottsdale North, travelers often praise clean, comfortable rooms, friendly staff, and a lively outdoor courtyard with pool, hot tub, and bar, plus a convenient location near the 101 and nearby dining and shops.

Common drawbacks include a paid breakfast with mixed reviews and housekeeping that requires advance requests and is not always delivered. Several guests mention hallway or lobby noise, barn-style bathroom doors that limit privacy, and maintenance issues like TVs, faucets, or the hot tub; a few also reported hot water outages and slow deposit releases. Overall, expect a clean, modern stay with appealing amenities, but check policies and recent maintenance status.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests widely praise the courtyard-style pool and hot tub, outdoor games, and the convenient on-site bar; free parking is also appreciated. Reports of reliability issues appear, including an unheated or malfunctioning hot tub, occasional pool/outdoor messiness, a Starbucks outage, and a recent hot-water disruption.

Related guest reviews

8

PHILLIP

26 Oct 2025

·

Stayed 4 nights

The hot tub didn't work. It took aprox 10 minutes before 1 jet started to work. The other jets never worked. Didn't buy the breakfast, $10.99 but hardly anything to choose from.

2

Flo

13 May 2024

·

Stayed 2 nights

People at the bar were over served. The pool area was not kept clean. Food in the elevators. The outdoor activities were broken and unusable.

10

Elia

18 May 2025

·

Stayed 2 nights

Pool and amenities were nice

6

Joni

20 Mar 2025

·

Stayed 5 nights

Location was good, hotel was clean, pool was not heated so definitely too cold to go in.

10

Michelle

16 Apr 2025

·

Stayed 1 night

Very nice hotel, outdoor area was well laid out with the hot tub next to pool and had nice cabanas with a bar close by. The room was a nice plush bed with great pillows. And the shower pressure was amazing. The bathroom layout was nice and big also. We drove 11 minutes to a nice restaurant that apparently will be closing this May.

10

Janine

19 May 2025

·

Stayed 4 nights

Room was clean and nice. I loved the location so close to the freeway (101). Staff was very nice and cordial. Parking lot was convenient and free. We would definitely consider staying there again if we decide to travel to the Scottsdale, AZ area.

2

richard

15 Jun 2024

·

Stayed 5 nights

I have always stayed at this hotel when I fly into Scottsdale. In fact, so do my co-workers and the stay has always been great. This time they informed me at check in that there was no hot water and there would be no discounts or comps. They said I could "take it as is or not". The Starbucks coffee machine was "out of order" and evidently had been for weeks. I was surprised at their attitude and asked if they were going to include breakfast or anything. Again, the response was "as per the manager you can take as is or not". There were 2 women checking out and they asked to be reimbursed for thier stay as they had been assured the hot water would be out temporarily and it had been 2 days. The response: "well, the amenities are working". When asked what amenities they were told the pool and hot tub. Never again with this hotel.

10

Seamus

28 Oct 2024

·

Stayed 9 nights

Nice room, relaxed pool area, great gym.

2

debbie

17 Jun 2024

·

Stayed 5 nights

Went to check in Thursday ,6/6/24. Was told by front desk that they had called me. I had no calls. They then proceed to inform me that the hot water is out and they do not know when it will be repaired, it may not be until that Monday. They also said that as per the manager, there will be no discounts or comps. While this is happening, 2 women next to me are checking out and asking for a refund. They were told no as the pool and hot tub were fine. The women yelled that she would be disputing this with her credit card. Ridiculous. Took an Uber and stayed at the nearby Hilton.

10

Jesse

23 Apr 2025

·

Stayed 1 night

The pool area was nice. Bar was open late

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and grounds are often described as very clean. However, housekeeping is on-request and inconsistently performed, and a minority mention issues such as dirty carpets, musty odors, or isolated lapses (e.g., bathroom cleanliness or pool area upkeep).

Related guest reviews

6

Robert

10 Apr 2025

·

Stayed 4 nights

hallway carpet dirty all floors, weird guy and stares working front desk, poor and crowded bed and furniture in room, not even a basic desk chair to sit on as have bad back. tipped house cleaning to change my pillow cases and sheets, better but still not what one would expect for price and a 9 rating??? noisy hallway. Would not choose to stay her again. Sad for best western,

8

Renee

15 Aug 2025

·

Stayed 1 night

Very nice and clean.

8

Colleen

4 Oct 2024

·

Stayed 2 nights

It was clean, except it smelled musty. They need to vacuum more andcfreshen the rooms. This is my go to place, when im in town, so hopefully offered some ideas fir improvement.

6

Terra

10 Jun 2025

·

Stayed 2 nights

The pepople were nice at check in . Cleanliness of the room wasnt the best. There was a bug in the bed and hair on the top bedspread abd the sheets between. I called thr front desk and she came and changed the bed and apologized. They didnt offer andthing to make it up which is fine but u think they would have.

6

Alejandro

28 Apr 2024

·

Stayed 3 nights

The location was convenient and centrally located. I liked the renovated room however the shower area had mold in the grout that needed to be replaced. Otherwise a decent room. They never came to clean and we stayed 3 nights. Not even to remove garbage. The pool area was nice however the pool was overrun by children and teens without parents. The staff should ensure that an adult is present for children. There were kids jumping from the waterfalls into the pool and I had to raise my voice and have them stop. Overall, a good hotel for the price but if they cleaned better and policed the pool a bit it could rate much better. Lastly, not really a diamond snob but not even a free water or snack on check in, or even an acknowledgement.

10

Edgar

28 Dec 2024

·

Stayed 2 nights

Rooms were clean. I really enjoyed staying here. Easy access to the 101.

10

Gary

17 Oct 2025

·

Stayed 1 night

The room was very clean and comfortable. Staff were helpful and polite. Breakfast and coffee were very good. We recommend.

6

Guadalupe

9 Oct 2024

·

Stayed 2 nights

Urine on bathroom floor. Sink not working. Standing water. Tv not working first day there. Unable to watch tv on the first day.

10

dawid

14 May 2025

·

Stayed 2 nights

Great staff, very clean, will stay again

10

Jackson

17 Aug 2025

·

Stayed 2 nights

This property was clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern, and comfortable, with many suites offering separate living areas and good beds. Downsides include barn-style bathroom doors with limited privacy, occasional noise from halls/lobby, and sporadic maintenance quirks (TVs, faucet design, or noisy A/C).

Related guest reviews

10

TED

22 Jun 2025

·

Stayed 2 nights

Very clean room, cooler a bit noisy , pillows too lumpy but otherwise everything was quite nice. A big plus is that windows actually open, which is rare!

8

Patrick

14 May 2025

·

Stayed 2 nights

The doors to enter the bathroom are terrible. Why would you have a rolling barn door that gives no sense of privacy for the entrance to the bathroom.

6

Marlene

7 Mar 2024

·

Stayed 1 night

Everything was great except the first night. The sofa bed mattress was super old and bent from all corners and middle. It looked like it was crumbled and put back on. We were on the first floor had to pay almost $400 for the night. The bar was soooo loud we could hear people as if they were in the room with us. It was past midnight and they were still being so loud from the lobby and the pool side. Then around 6am breakfast time was super aloud AGAIN! I HAVE NEVER HAD SUCH A TERRIBLE NIGHT none of us slept, my mom besides having to sleep in a terrible mattress could not sleep either from all the people screaming outside in the pool area. The next day we switched rooms to a higher level at half the price and was phenomenal.

6

Bryant

18 Apr 2025

·

Stayed 2 nights

Clean room but the barn door to bathroom lets sound and smells out as it has a gap. No fan in bathroom and we had a room in between the elevator, so we heard everything and everyone could hear us

10

Lisa

26 Oct 2025

·

Stayed 1 night

Clean room, spacious, updated, friendly staff, good location

10

Dennis

29 Oct 2025

·

Stayed 3 nights

Separate living and sleeping areas make for an enjoyable stay.

4

Cheryl

22 Apr 2025

·

Stayed 1 night

Room 123 bathroom was wacko. The faucet in the sink was too close to the bowl, so when I washed my hands, the water went onto the bathroom counter, and then onto the floor. The toilet was also too close to the counter, barely missing the sharp corner many times.

10

Diane

17 Apr 2025

·

Stayed 2 nights

King suite was excellent with space and a microwave and refrigerator

8

Tani

7 Mar 2025

·

Stayed 2 nights

Room was clean, quiet and pillows were great!

10

Cole

21 Apr 2025

·

Stayed 2 nights

Everything was great, especially the rooms and the bed. The bed was fabulous but the only bad thing was the TV was all messed up, but it ended up finally working.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with some standout front-desk service. Yet guests also report lapses such as unfulfilled housekeeping requests, rigid deposit policies or delays, occasional rudeness, and poor handling of issues like booking errors or outages.

Related guest reviews

6

David

30 Mar 2025

·

Stayed 3 nights

3 nites no maid service the whole time.

10

Ronald

17 Jun 2025

·

Stayed 3 nights

Staff are very responsive.

8

Michael

12 Mar 2025

·

Stayed 3 nights

This, on balance, is an acceptable property. Rooms are fine with one caveat, water pressure is marginal at best. Beds are comfortable and amenities are generally good. We have stayed there twice in last month and have same complaint. Both times we were asked at checkin how often we wanted housekeeping, both times we requested daily. Neither time did we receive it. Both times we got the same lame excuse that there was no note requesting that service. Really. Seems like they have no intention of providing that daily service. My question, then why ask? Aggravating. We have to return in two weeks and have chosen another hotel.

6

Daniel

16 Jun 2025

·

Stayed 2 nights

Breakfast was not included. Also, they demanded a $150 deposit for amenities. I had to call the hotel to release the deposit because they were still holding it 2 days after checkout. Also, the checkout receipt didn't print properly and didn't include their phone number.

8

Monica

4 Apr 2024

·

Stayed 3 nights

I stay at this hotel every three weeks. I have never had a problem and everyone has just been amazing. This week the new young girls that work the front desk are completely rude. When checking out I had asked for a receipt which they said they couldn’t provide and when I walked out they started laughing. It’s been the same young girl every morning and while leaving for my day I always tell her to have a great day and never got a response from her! Everyone else has been wonderful but these two just killed it for me.

2

Dyan

11 Feb 2025

·

Stayed 1 night

Double booked. Hotel says booking company has to cancel the double reservation. The booking company says the hotel has to cancel it. Stressful. All because I never got a confirmation email and could not see the first reservation.

10

Rachel

19 Jul 2025

·

Stayed 3 nights

Sam at the front desk was amazing. I had a super hard week with a death in the family and she went above and beyond to make things as easy as possible with my check in and I so appreciate it.

10

Myron

11 Mar 2025

·

Stayed 1 night

Great location, great staff, clean & comfortable.

10

Conrad

26 Mar 2024

·

Stayed 1 night

The thing that stands out most is how friendly and helpful the staff is. They are awesome.

2

debbie

17 Jun 2024

·

Stayed 5 nights

Went to check in Thursday ,6/6/24. Was told by front desk that they had called me. I had no calls. They then proceed to inform me that the hot water is out and they do not know when it will be repaired, it may not be until that Monday. They also said that as per the manager, there will be no discounts or comps. While this is happening, 2 women next to me are checking out and asking for a refund. They were told no as the pool and hot tub were fine. The women yelled that she would be disputing this with her credit card. Ridiculous. Took an Uber and stayed at the nearby Hilton.

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AI-generated summary based on recent guest reviews

Location

Location is a strong point: near the 101, close to restaurants, shopping, medical centers, and major Scottsdale spots; many find it quiet and safe. Some note you’ll likely want a car for getting around.

Related guest reviews

10

Tia

25 Feb 2024

·

Stayed 2 nights

Great location off the 101 freeway. Size of the room was large and bed was super comfy.

10

Kenneth

23 Jan 2023

·

Stayed 3 nights

Great Location Convenient to North Scottsdale Area

10

Leslie Anne

24 Feb 2025

·

Stayed 4 nights

This hotel was very nice. Very clean and comfortable and a good location right near a freeway interchange.

10

Lauren S

18 Mar 2025

·

Stayed 2 nights

Walkable to hospital. Made visiting patient easy

10

Lisa

12 Apr 2025

·

Stayed 2 nights

It seemed like a really good value for the area. It’s very close to Taliesin West, which I knew I was going to visit. Also bookstore, gas stations, food options. Pretty much started by professional building buildings and shopping centers. Nice outdoor area with family turf area plus pool. Quiet with a comfortable bed. Nicely appointed bathroom with shower. (No tub).

10

Edgar

28 Dec 2024

·

Stayed 2 nights

Rooms were clean. I really enjoyed staying here. Easy access to the 101.

10

Janine

19 May 2025

·

Stayed 4 nights

Room was clean and nice. I loved the location so close to the freeway (101). Staff was very nice and cordial. Parking lot was convenient and free. We would definitely consider staying there again if we decide to travel to the Scottsdale, AZ area.

10

Daniel

8 Feb 2023

·

Stayed 1 night

The facility was clean. Lots of restaurants close by. Located about 20 minutes from “old” downtown Scottsdale.

10

Dennis

24 Mar 2025

·

Stayed 3 nights

Great property. Great location.

10

John

7 Mar 2024

·

Stayed 2 nights

You need a car or expect to taxi around. Otherwise it is a fine property in a central location, quiet and safe. I would recommend to friends.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not included and typically costs around $10–$11; quality and replenishment vary from very good to not worth it. The on-site bar/restaurant is convenient and generally liked, but coffee service (Starbucks machine) has been unavailable at times.

Related guest reviews

8

PHILLIP

26 Oct 2025

·

Stayed 4 nights

The hot tub didn't work. It took aprox 10 minutes before 1 jet started to work. The other jets never worked. Didn't buy the breakfast, $10.99 but hardly anything to choose from.

10

Debra

16 Mar 2025

·

Stayed 6 nights

Everyone I came in contact with was friendly and attentive. Enjoyed the convenience of the onsite restaurant and bar. Plenty of sun and shade in the clean pool area.

8

Pamela

12 Jan 2025

·

Stayed 4 nights

There is an extra fee for breakfast and the coffee is free only if you pay for the breakfast. I stayed three nights so there were four mornings where no one was seen eating breakfast.

10

TJ

6 Apr 2025

·

Stayed 1 night

The only thing that disappointed me was that this hotel had a restaurant but it wasn’t included in the stay cost. I’m sure that this hotel has the money, and not to cover the small cost of a free breakfast is just a money grabbing shame. The hotel would have been perfect if it wasn’t for that. It’s expensive enough to travel, why can’t your company afford to supply a free breakfast for all of their guests and not just a few. I’ll have to rethink my booking with this the next time I’m looking for a place to stay.

10

The Sun

30 Mar 2025

·

Stayed 2 nights

I liked that the place was vibrant, the staff welcoming and kind. The breakfast was simple.

8

Sandy

16 Mar 2025

·

Stayed 4 nights

I liked many things but I did not like that breakfast was not included. I have stayed at Best Westerns in Surprise, AZ--Peoria, AZ--Bryce Canyon City, AZ--one in Oregon (do not remember the city--all of them included breakfast (eggs, oatmeal, fruit, yogurt)--nothing super fancy but you could grab a bite before heading out for the day-- Everything else about the hotel was nice.

8

Mary Jo

28 Mar 2024

·

Stayed 3 nights

We stayed here three nights and I would think for the price they could do some service to your room maybe dump the trash give you an extra towel. Breakfast costs an extra $10.99 a person which other hotels offer the same food for free! All 3 mornings I went to get some coffee and 2 of the 3 days it was empty by 8:15am. They have a Starbucks in the lobby that is never open which would have been nice. It was a very clean hotel never talked with the staff except for check in and she was very nice!

10

Linda

23 Oct 2024

·

Stayed 1 night

We love the Aiden! The restaurant/bar is a big plus! Great breakfast too!

10

Hillary

2 Mar 2024

·

Stayed 2 nights

Such an amazing property! We loved the pool, the breakfast and the bar! The bar staff were unreal and the chef was great! We will for sure be back and we already came back during our trip again bc we loved it so much! Thanks for everything! Beds and pillows were a dream! I wonder what beds they have. Also, they serve Starbucks pike roast! So good!!

10

Patrick

17 Mar 2024

·

Stayed 2 nights

Front desk was great, didnt ask for room service but bumped into them in the hall and they were all super friemdly too. Great breakfast, nice little store in lobby came in handy too.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$133
February	US$197
March	US$199
April	US$109
May	US$84
June	US$71
July	US$69
September	US$77
October	US$115
November	US$122
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $88	16 $69	17 $69	18 $84	19 $87
20 $74	21 $80	22 $80	23 $81	24 $82	25 $90	26 $88
27 $80	28 $90	29 $82	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $129	3 $129
4 $109	5 $109	6 $109	7 $109	8 $116	9 $145	10 $146
11 $109	12 $112	13 $109	14 $109	15 $110	16 $123	17 $123
18 $110	19 $110	20 $110	21 $110	22 $110	23 $124	24 $150
25 $110	26 $110	27 $110	28 $110	29 $122	30 $194	31 $198

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Patio (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible (Walk-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aiden by Best Western Scottsdale North

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