Name: Holiday Inn Club Vacations Scottsdale Resort
Address: 7677 East Princess Boulevard, Scottsdale, Arizona, United States of America, Scottsdale, North Scottsdale, US
Price range: US$134–US$611 per night
Rating: 8.8

What guests think

At Holiday Inn Club Vacations Scottsdale Resort, travellers consistently highlight its family-friendly setup with multiple pools and slides, spacious villa-style suites with full kitchens, and an overall convenient Scottsdale location close to dining, shopping and attractions.

Guests often compliment friendly staff and the range of kids' activities. A recurring downside is pushy timeshare sales, which can cause check-in delays and follow-up calls. Feedback also notes intermittent pool or slide closures, cold water from heater outages, occasional cleanliness or maintenance issues, and on-site dining that can be limited in hours and inconsistent in quality. Overall, expect a convenient family base with plenty to do, but be prepared for sales pitches and variable on-site operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools with waterslides, an activity center/arcade and an adults-only area are big draws, with a gym, on-site bar/restaurant, marketplace and free parking noted. Recurring issues include slide height/time limits, occasional pool closures or cold water from heater outages, and some maintenance wear.

Related guest reviews

10

Barbara Rose

19 Aug 2025

·

Stayed 3 nights

Our villa was very comfortable and spacious. Disappointed that we weren’t informed that the main water park and pool were closed for maintenance.. We booked this resort because the kids wanted a water park and very disappointed that it was closed.

6

Chad

31 Mar 2023

·

Stayed 5 nights

All the heaters in the pools were broke at some point during our stay. The kids pool (with slides) was an ice bath

6

Cassi

13 Jul 2025

·

Stayed 4 nights

Main pool was really dirty

4

Michael

21 Aug 2025

·

Stayed 1 night

The room was nice. I took my grandson for the waterpark pool. It was down for maintenance, neither their Expedia listing or when I called did they share that.

10

Matthew

22 Sept 2025

·

Stayed 3 nights

Great family weekend trip for our 4 and 2 year old. Activity center has incredibly nice staff. Crafting ideas for the kids. Pools are great too. Would definitely book again

6

Rosalind

26 Jun 2025

·

Stayed 4 nights

The adult pool hot tub was extremely dirty with sand, the jets didn’t work. Pools were very cloudy and debris floating. Should have been cleaned daily. Not enough dishes, silverware for 6 in two bedroom unit. Needed tin foil and/or plastic bags to store leftovers.

10

Diane

1 Jul 2025

·

Stayed 2 nights

Kids loved the waterslide pool. The apartment was large, well equipped and comfortable.

8

Adam Philip

3 Apr 2023

·

Stayed 4 nights

Large clean rooms, property well maintained overall except for lack of heated pools. 1 out of the 4 pools was heated and available for children to use, that left families packed into one pool area if they wanted to swim. Overall the rest of the experience was quite positive.

10

Leanne

8 Jul 2025

·

Stayed 2 nights

It was the perfect get away staycation for our family trying to beat the heat. Room was massive and so clean. Usually wear socks in hotel rooms but even the floors were immaculate. The washer and dryer were perfect for the many times we took swim breaks to hang out in the room, we could dry our swim suits to head back out. I do wish the TVs were smart TVs so we could sign into streaming services or even cast. And the bucket and some of the splash features in the kids pool were not working which was a bummer. My son loved building his own stuffy as an activity, the game room is a little dated so we did not hang out there. But over all, we will definitely be back. Highly recommend.

10

Danielle

22 Jun 2025

·

Stayed 3 nights

Wonderful place for our 3 boys to swim and enjoy the heat! They love rotating between pools throughout the day, the activities center and that we can buy groceries (food they like) with the full kitchen. Highlly recommend.

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Cleanliness

Many guests found rooms and common areas clean, but feedback is inconsistent. Reports of pests (mosquitoes/cockroaches), leftover items, and dirty or worn pool decks appear across reviews.

Related guest reviews

10

Ingrid

27 Aug 2025

·

Stayed 2 nights

We had an amazing time! The kitchen had everything we needed to cook, the bathrooms were clean and beds and bedding felt clean and comfy. They had 3 packs of 1 load tide powder detergent that could easily be split into 2-3 loads per packet. The staff was amazing and so so kind! We loved everything about our stay and will definitely be coming back perhaps more than once a year for family trips!!

4

Michael

28 Jun 2025

·

Stayed 7 nights

My family and I stayed here last year and we loved it, that is why we returned again this year. This will be our last time staying here. Our room has a cockroach infestation. When I walked out of the bedroom at night there were giant cockroaches running around the family room and kitchen. Also the people upstairs were extremely loud, you could hear footsteps and running all day and all night. We called and complained but the noise continued. The room was also constantly filled with mosquitoes.

4

Stefan

23 Jul 2025

·

Stayed 2 nights

While the room deserved 5 stars we were extremely disappointed with the only restaurant at this property, the condition of the pool (especially the deck) and the “breakfast” which we had paid for in advance. We paid close to $100 for a dinner (3 adults and one child) which was basically trash. My daughter had ordered a cheeseburger which looked so disgusting that she would not even touch it. It went right into the garbage. The pizza which we ordered wasn’t done and we ate only 2 slices which gave us a stomach ache. The prepaid “breakfast” turned out to be a discount voucher: $30 per night for 2 guests, redeemable at their “marketplace”. There is no way to get a simple breakfast for $15,- per person, you have to take the stuff that you buy to your room because there are only 4 tables in front of the “marketplace” where you can sit down and 2 of them are broken, the other 2 tables are usually occupied. 2 coffees: $9.50, small hot dog: $ $8.95 4 slices of toast $ $13.95, one bagel with egg and bacon $11.95, 1 juice $8,- together with tax $ 56.54 for some stuff which they throw into paper boxes so that you can eat it in your room. Pool area has been neglected for years: cool deck has detached from the concrete in many areas, disgusting black spots which seem to be mold all over the deck, gate at the pool deck is rusted through.

6

Eric

22 Jun 2025

·

Stayed 5 nights

It’s a nice room with a good pool for the kids. We got what we came for and enjoyed ourselves. The room was constantly swarming with mosquitoes the whole time we were there. We hadn’t been leaving doors open - we were already swatting them while unpacking bags. When I called to ask to change rooms so we could get away from them, I was essentially told to deal with it. Apparently they spray for them when they clean the rooms but we killed easily 50 of them inside the room while we were there and there were a lot we missed that bit us. The facility as a whole was nice. Room was sizable and there was plenty of space for a family of four. The splash pad and the pool were all in good condition and well maintained. Overall we enjoyed ourselves, but I don’t know if I’d come back if the expectation is that there are going to be a ton of mosquitoes in your living space and that’s just part of the deal.

4

Jessica

30 Jun 2025

·

Stayed 1 night

Very very dirty

10

Nada

4 Feb 2024

·

Stayed 4 nights

Cleanliness. As soon as I walked in the room, it was shining

10

Adriane

4 Oct 2025

·

Stayed 3 nights

Staff was very friendly and helpful. Fill kitchen was great. The bed was very comfortable. The pools were sparkling clean.

6

Rosalind

26 Jun 2025

·

Stayed 4 nights

The adult pool hot tub was extremely dirty with sand, the jets didn’t work. Pools were very cloudy and debris floating. Should have been cleaned daily. Not enough dishes, silverware for 6 in two bedroom unit. Needed tin foil and/or plastic bags to store leftovers.

8

wade

16 Jun 2025

·

Stayed 2 nights

Water slow drained out of shower. cleaning supplies left in restroom Bag of old groceries left on the table from prior occupant I am assuming.

4

Rhonda

29 May 2025

·

Stayed 1 night

Not too clean

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Rooms

Villas are very spacious and apartment-like, with full kitchens and in-unit laundry, suiting families well. Noise from thin ceilings, some semi-basement first floors, stairs/no elevators, and occasional dated tech or slow Wi-Fi are noted.

Related guest reviews

10

Kristen

29 May 2025

·

Stayed 5 nights

2 bedroom 2 bathroom villas with 4 patios, full kitchen with dishwasher and full washer and dryer, so much space! The property has a beautiful wall mural at the front you won’t want to miss and MULTIPLE pools we didn’t even make it all of them. Great value and location- catch the fireworks at the Princess a cross the street. On-site hotel and coffee, arcade

8

Charles

20 Feb 2025

·

Stayed 3 nights

Nice large 2 bedroom space! Nice king bed in one bedroom. None of the TVs are smart tvs so could not watch Netflix or any app subscriptions.

8

Elizabeth

19 May 2025

·

Stayed 3 nights

We just stayed the weekend here, and our toddler loved the splash pad. The staff was very helpful, and it was nice having a full kitchen and washer/dryer in unit. The wifi was too slow though, it was basically unusable. Also, the breaker in our living room would go out if too many lights and the tv were on at the same time, so we would have to watch the tv in the dark. All in all, it provided us what we needed for our staycation, with a few things that were a bit of a nuisance, but did not ruin our stay overall.

8

aleisha

31 May 2025

·

Stayed 2 nights

The rooms were really spacious and I love the kitchenette with table. There are 5 in our family and we never felt cramped. The deeper pools and kid pool were clean. The only thing that was negative was the 90 minute talk they tried to push on me when I checked in, likely some kind of timeshare.

6

Cathy

27 Jan 2025

·

Stayed 3 nights

Great location, room a little dirty/dusty but maintained. Very noisy fan that kicked on and off. Get some good coffee at Market. Bar was great, Anthony.

10

Lois

12 Aug 2025

·

Stayed 3 nights

Room accommodations were very clean, amenable, and very adequate for a short or long stay! The only thing missing would be wheelchair/handicap access. All rooms (including floor level) require traversing 7 steps/stairs.

4

Jeff

1 Feb 2025

·

Stayed 2 nights

The check in process felt like I was being interrogated. The staff was pleasant, but I had to transfer between two desks to get my room key. The unit was ok. I heard everything going on in the units around me. If someone had to go to the bathroom at 2am, I heard it. At 4m? I heard that too. At 6am when the alarm went off for 20 minutes before someone silenced, or the alarm clock went off? I heard that too. The building I was in was made of matchsticks. If you are a heavy sleeper, you’ll be fine.

4

Brian

28 Mar 2025

·

Stayed 3 nights

Was disappointed to find our room was basically underground. Coming from Oregon to enjoy Arizona sunshine only to find the first floor rooms are below ground level, dark to the point you need lights on during the day, and curtains needing to stay closed if you don’t want people looking in was a huge disappointment. I would recommend specifying NOT to be in any room on “first floor”..

10

Jackie

22 Aug 2025

·

Stayed 2 nights

The pools were great. The suite was very clean and comfortable, with a lot of space for our family of 6.

8

Frances

25 Aug 2024

·

Stayed 2 nights

No elevators made it a little difficult with kids and strollers and such. Other than that the rooms were nice, clean, spacious and beds were comfortable!

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Service

Staff are often friendly and responsive. However, many reviews cite pushy timeshare sales and check-in delays, plus inconsistent follow-up on issues or late checkout requests.

Related guest reviews

10

Domingo

14 Apr 2025

·

Stayed 2 nights

Very clean and well-appointed hotel! Our family has made this property our go-to for Scottsdale vacations. Staff are knowledgeable and friendly!

8

Gregory

15 Apr 2024

·

Stayed 4 nights

The property was nice but I felt harassed by employees trying to sell timeshares. They would not take no for an answer and were rude as a result. Very negative vibe.

6

Jon

29 Apr 2025

·

Stayed 4 nights

Rooms were nice. I didn’t like that the club vacations sales guy called at 9am, 10am, and then again at 11am. We had gotten in late and were sleeping in our first day. We he phone is the family room, so not easy to access.

8

Cindy

26 May 2025

·

Stayed 2 nights

We areived an hour early after driving 3 hours and to our surprise,there were no rooms available. So we ate and stated they would call us back when a room was available, but this did not happen. It 430pm by the time we went to check and finally a room was available (check in is 4). Then, we had signed up for a timeshare thing that was not told that it was a timeshare training. Wasted time but the guy up front with the vacation stays was friendly. Room was outstanding and when it was time to check out, housekeeping came about 10 minutes early (check out at 10). Overall, great place, pools were a little on the small side. Personnel at the activities center would hound you as soon as you come in so we avoided the place. Artezania kitchen has good food, however a bit pricey like all resorts.

6

Dianne

4 Dec 2022

·

Stayed 19,329 nights

My room wasn't ready until 5:30 pm so I was left waiting and no sort of compensation was offered, not even a later check out time. Check out was 10:00 am.

8

Jennifer

29 Sept 2025

·

Stayed 2 nights

Bombarded after long drive to be having someone insist i stay and discuss timeshare im not interested in 3 mins after we arrive how annoying then get a vall in room while napping and again Bombarded again and not taking no for an answer never again....

6

Danielle

1 Jun 2025

·

Stayed 1 night

Front desk staff was friendly and informative. However, it took quite awhile to check in due to slow moving line. Waited 20 minutes until it was my turn.

6

Kash

4 Jun 2025

·

Stayed 4 nights

It was OK. I come there frequently and it does the job. For future reference, though, quit trying to sell timeshares and just making it a resort. Timeshares are so outdated, and pretty stupid.

10

Jenifer

19 Jul 2025

·

Stayed 2 nights

Great room, loved having a full size kitchen, kids loved the pools and slides. I did NOT like the pushy sales when checking in.

4

Vanessa

30 Jul 2025

·

Stayed 3 nights

As soon as you step on property they try and get you signed up for a time share. We did the presentation for $150 resort credit and 7 day vacation. They sold us on a Disneyland vacation only to find out after the presentation they only have a resort with Disney World. We used the resort credit on the onsite restaurant-it was so disappointing. Thankfully it was free, but the pizza, flautas, and service was all subpar. They gave us the wrong room, and when I called to fix it they gave me an attitude and said “we gave you what was available” and didn’t attempt to fix the situation. The walls are so thing, we could hear the people walking over us and the room next to us blasting music until 1am. I called the front desk at 11:30 for a noise complaint and security never came. They had rude and drunk guests yelling on property, and no type of supervision for children climbing on unattended water slides. We usually don’t have bad experiences and don’t complain but everything stacked together made it a bad experience. We would have been fine if one or two things happened, but all of it together was too much.

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Location

Convenient base near restaurants, shopping, the Fairmont Princess/WestWorld and the Mayo Clinic. Several note you'll likely need a car, as the area isn't very walkable.

Related guest reviews

10

Richard

18 Apr 2025

·

Stayed 4 nights

The amenities were top-notch, rooms are very comfortable in private. Manny checked us in and went above and beyond to answer any questions we had. I highly recommend staying here if you’re in the area.

8

Marlon

9 Mar 2024

·

Stayed 3 nights

Great place to stay. Rooms and pool area are very well taken care of. Only downside is there are no places to walk to, but thats the same for all the other resorts nearby. There is a nice bar/restaurant for happy hour. I would definitely stay there again.

8

Jorge

25 Sept 2024

·

Stayed 9 nights

Amazing location. Close to the Mayo Clinic, great restaurants 5 mins or less and stores. The suite was spacious and comfortable. Not luxury but just good enough. Pool water was always too cold. Staff was ok not overly helpful. I didn’t like that we only had one complimentary cleaning during our 9 day stay. Restaurant food was ok not great.

10

ZBIGNIEW

6 Jan 2025

·

Stayed 4 nights

Perfect location

10

Eric

18 Apr 2025

·

Stayed 3 nights

Perfect location for family. Convenient location to access all types of restaurants and other activities. Staff even provided additional eating options offsite.

10

Eric

3 May 2023

·

Stayed 3 nights

We had a nice quiet trip. We came for doctors appointment and really liked how convenient it was to the Mayo Clinic. Room was clean an very nice. we will be staying again.

10

John Edward

30 May 2023

·

Stayed 2 nights

Great location and just far enough away from any traffic type areas but close enough to restaurants and such.

10

Mingly

28 Jan 2025

·

Stayed 4 nights

Will definitely stay here again!! Location was amazing, everything seemed to be within 5-15 minutes, besides the airport which was about 25. Place was roomy, clean, and had everything you would need.

10

Jeremy

12 Nov 2023

·

Stayed 3 nights

This property was in a great location near West world. My wife and I had a work event at West world and chose to stay here while in town for the event. The property was great and the rooms are nice. The only thing that wasn't the best was the parking area. It is a little to small for bigger work vehicles.

8

Michelle

28 Aug 2024

·

Stayed 4 nights

The hotel was lovely. Based on the time of the year it was not very busy which was nice. It’s clear that local families come there in a weekend for a birthday party. Our room was perfect, until the last night when the room above us was booked and it sounded like elephants above us. The pools were clean, the pool chairs would benefit from an update but that’s just being picky. Love that all the things I needed were in the room, dishes, washer dryer, appliances. The location whole nice is a bit far away from anything. If you have a car and don’t mind the fast freeways you’re good. Overall a nice property that works Perfect for relaxing by the pool.

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Dining

On-site dining and bar receive mixed feedback: some enjoy the food and drinks, while others find quality average to poor, prices high, and service understaffed. Hours can be limited, with closures on some days and no breakfast service at times.

Related guest reviews

10

Samantha

8 Apr 2025

·

Stayed 7 nights

We had a great time at the pools and playing bingo in the common spaces. Our condo was great and met our needs. The margaritas were great and the servers were wonderful. We wished they had more servers available and a bit more variety on the menu at the restaurant.

8

DONNA

3 Jul 2025

·

Stayed 4 nights

The pool furniture is outdated. I thought when they were doing renovations last year that this year they would have addressed o restaurant food very salty and service very slow. Would not recommend any one to eat there. Market place was much better.

4

Jerry

27 Jul 2025

·

Stayed 4 nights

Restaurant was never open. Breakfast was not that good for $50 for 2 and a toddler..

10

Michael J

14 Jul 2023

·

Stayed 3 nights

Other than having no restaurants open on Monday and Tuesday, we were able to find dinner/breakfast options of property. We expected a resort style stay, with everything you need on property.

10

judith

6 Apr 2025

·

Stayed 6 nights

Great property with pools and spacious room. Only detractor was the service in the restaurant. They dont have servers and are grossly understaffed. You have to wait in line at the bar to order food and drink. Staff was surly. I would have spent a lot of money if they had servers for the tables and to serve at pool and room.

4

Ryan

25 Aug 2025

·

Stayed 2 nights

A disappointing stay overall. Check-in was unnecessarily drawn out—nearly 25 minutes for a simple, pre-booked two-night reservation. The delay was clearly an attempt to push guests into a timeshare-style pitch, which they abandoned once they realized my partner was not with me. Frankly, it felt manipulative and set a poor tone from the start. The room was large and reasonably clean, but nowhere near the standard of a JW Marriott or Fairmont—closer to budget accommodation dressed up as more than it is. Dining was worse. A coffee and two tiny, cheap fruit cups cost $8, which was enough to convince us not to gamble on their $30 hamburger. The pricing felt insulting given the quality. Overall, the property seems far more interested in squeezing value from guests than delivering a genuine hospitality experience. Underwhelming from start to finish.

4

Stefan

23 Jul 2025

·

Stayed 2 nights

While the room deserved 5 stars we were extremely disappointed with the only restaurant at this property, the condition of the pool (especially the deck) and the “breakfast” which we had paid for in advance. We paid close to $100 for a dinner (3 adults and one child) which was basically trash. My daughter had ordered a cheeseburger which looked so disgusting that she would not even touch it. It went right into the garbage. The pizza which we ordered wasn’t done and we ate only 2 slices which gave us a stomach ache. The prepaid “breakfast” turned out to be a discount voucher: $30 per night for 2 guests, redeemable at their “marketplace”. There is no way to get a simple breakfast for $15,- per person, you have to take the stuff that you buy to your room because there are only 4 tables in front of the “marketplace” where you can sit down and 2 of them are broken, the other 2 tables are usually occupied. 2 coffees: $9.50, small hot dog: $ $8.95 4 slices of toast $ $13.95, one bagel with egg and bacon $11.95, 1 juice $8,- together with tax $ 56.54 for some stuff which they throw into paper boxes so that you can eat it in your room. Pool area has been neglected for years: cool deck has detached from the concrete in many areas, disgusting black spots which seem to be mold all over the deck, gate at the pool deck is rusted through.

8

George

9 Jul 2023

·

Stayed 2 nights

Overall huge rooms for the value, covered parking, and there is multiple pools, the property is in a good area, and the rooms were clean. Downside is you will get bugged to attend a timeshare presentation at check-in and the restaurant (on-site) is closed two days a week for who knows the logic behind that decision in a resort packed with people with no drink option at the pools, and the food is very expensive and pretty bad. A family of 5 ordering burgers and kids meals was over $150 with only 1 alcohol beverage each for the parents.

10

Sarah

30 May 2025

·

Stayed 2 nights

Great value, large room, fun pools Restaurant on site good, limited selection if staying for more than one night

8

Kami

30 May 2025

·

Stayed 3 nights

This was a really nice stay. The property is beautiful and a lot of stuff to do. The restaurant is open 12-8 and has decent food. Online google says its open 7am so we went for breakfast and was closed. No big deal just went somewhere else. Other reviewers saying that it wasn't properly cleaned and I can say that it was very clean besides the floors probably weren't mopped or whatever and had a slight smell of mildew very well but everything else was really clean. Beds comfy. Staff nice!

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Month	Average price
January	US$268
February	US$469
March	US$462
April	US$294
May	US$202
June	US$156
July	US$132
August	US$111
September	US$163
October	US$264
November	US$247
December	US$220

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $170	15 $136	16 $134	17 $141	18 $207	19 $198
20 $153	21 $138	22 $148	23 $152	24 $148	25 $160	26 $160
27 $175	28 $177	29 $176	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $220	3 $262
4 $306	5	6 $301	7 $611	8	9 $264	10
11	12 $192	13 $192	14 $192	15 $264	16 $256	17
18	19	20 $360	21 $322	22	23	24
25 $208	26 $184	27 $185	28 $161	29 $197	30	31 $256

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