Name: Extended Stay America Select Suites - Phoenix - Scottsdale - North
Address: 15501 North Scottsdale Road, Scottsdale, Arizona, United States of America, Scottsdale, North Scottsdale, US
Price range: US$69–US$126 per night
Rating: 7.68

What guests think

Extended Stay America Select Suites - Phoenix - Scottsdale - North offers basic, budget lodging with in-room kitchenettes and a convenient location for Mayo Clinic and TPC Scottsdale, but reviews show mixed experiences, especially around cleanliness, service consistency, and upkeep.

Multiple guests report roaches, dirty floors and bathrooms, and lingering odors, though a number also found rooms acceptably clean. Staff friendliness is frequently praised, yet check-in delays, limited after-hours access, and some reservations not being honored are recurring complaints. Kitchens often lack cookware or coffee makers unless requested or purchased, breakfast is a very basic grab-and-go, and rooms feel dated with occasional noise, weak A/C, or TV issues. Expect a no-frills stay prioritizing price and location over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

In-room kitchenettes are common but typically lack cookware or coffee makers unless requested or for a fee; there is no ice machine. Occasional elevator outages and limited on-site amenities are noted, and parking can be tight when the hotel is busy.

Related guest reviews

2

Kenneth

16 Jun 2025

·

Stayed 2 nights

I have stayed at Extended Stay America before and had a good experience, but I won't stay here again, ever! The kitchenette did not have anything in it; no dishes, no coffee maker, no toaster, no utinsels. The bathroom had two towels and when we asked for extra we were charged $1.75ea; no bath mat, no soap, no washclothes, no kleenex. Killed a bug that looked like a cockroach; black mold above the shower; sink drain rusted; cigarette burn in the carpet; door was not sealed well so room losing cool air. Office open limited hours, did not know what to do for check out because there was no instructions, so left key in room.

4

susan

7 Jan 2024

·

Stayed 3 nights

This hotel is in a great location. I wanted to stay here because of the kitchen however there was nothing in the kitchen, no silverware, pots pans dishes etc. There was only one working light, which was right next to the bed. the main light flickered on and off and was super loud. Breakfast was included but coffee was available at 6:30 am, too late for me to have before work.

8

ralph

11 Feb 2025

·

Stayed 1 night

Great room but had kitchen with no kitchen supplies no coffee maker nor lobby had coffee.

4

Paul

15 Feb 2025

·

Stayed 2 nights

Run down. It's got a full kitchen, but it costs $40 or more extra if you want plates, etc. Office is not staffed. I left a day early and wanted to let them know, but searched the property without success. Great location, but will not stay there again.

6

Robert

7 Mar 2025

·

Stayed 1 night

We checked in and went to our room. After unpacking, we discovered the heat/ air conditioner did not work. We got a room change after we repacked. The room was very spartan and did not have and kleenex or a place for it. At 8AM, the leaf blower dounded likd a semi truck in from of the room. End of sleep after a long drive. No coffee, in the lobby, and no breakfast offered to guests. I would not stay there again.

6

Ryan

30 Aug 2023

·

Stayed 1 night

If I had to do an extended stay at the Extended Stay it would suck. Room had no TV remote, no bathroom essentials (just one little bar of hand soap) & absolutely nothing in the kitchen drawers/cabinets to eat food or cook it. Also, they don't even have an ice machine & it says they have a breakfast but they definitely don't have that either.

4

NORMA

26 Apr 2024

·

Stayed 1 night

Convenient,safe location with easy parking. The rooms are not well kept with minimum provided. Elevator not working for 2 days of our stay…

8

Gary

26 Mar 2023

·

Stayed 2 nights

It was packed, hard to park near room, lot of folks were liveing in the rooms as apts, bed was hard to sleep on.

4

Ramona K

10 Oct 2024

·

Stayed 1 night

No microwave no coffee no kitchen pots pans or nothing empty kitchen tv remote did not work Room was clean

8

KENNETH

11 Feb 2025

·

Stayed 7 nights

Great "basic" room used for the week while volunteering at the WMPO. Last minute reservation so we could only get a Queen bed. No pots, pans, plates, or utensils provided unless purchased in the office. We went to Target for what we needed. If you're volunteering at the Open, the hotel is only 1 1/2 miles from the volunteer tent.

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Cleanliness

Feedback is inconsistent, with many reports of roaches or other bugs, dirty floors and bathrooms, and odors; some guests did find their rooms clean. Upkeep issues such as mold or corrosion also appear.

Related guest reviews

2

murilyn

15 Nov 2025

·

Stayed 2 nights

Not even a coffee pot. No ice machine on premise. The floors were dirty as were the windows and bathroom. Clise to Mayo Clinic and lots a alright restaurants. A huge mistake.

4

Jessica

8 Oct 2024

·

Stayed 1 night

The bathroom was extremely dirty with beard trimmings and toothpaste all over the sink and counter in the bathroom!

6

Melissa

7 Apr 2024

·

Outdated, dirty and unpleasant smell.

2

Max

27 Dec 2024

·

Stayed 1 night

Dirty rooms with roaches

2

Chloe

13 Nov 2024

·

Stayed 2 nights

As soon as we got to the room, we found cockroaches crawling in the bathroom surfaces were dirty, still splatter marks from the sink and toothpaste. Counter in the kitchenette was also gross. We left the same day that we checked in. Asked for a refund, told it would be given and then we still have not received it.

6

Briana

19 Nov 2024

·

Stayed 1 night

It was just not as clean as I thought it would be I found 2 cockroaches in the room. Smelled like tons of bug spray and the shower head had a lot of corrosion.

2

Rene

10 May 2024

·

Stayed 2 nights

As soon as walked into the room there were problems. FILTHY. STINKY. The lamp next to my bed was hanging sideways and broke. The room stunk like dirty feet. There was black soot all over the floor. I spoke with front desk clerk whom I waited 15 min for. She said she would send somebody to the room to clean the room and floor. As I took the elevator down to the office to speak with her-there was also black soot all over the floor in the elevator as well. I went back to room that evening and nothing had been cleaned or tidied up. I was told she was the only one there and does everything including going on room calls and passing out towels when necessary.

4

Juli

12 Aug 2024

·

Stayed 2 nights

It was diry and has bugs everywhere in bathroom and bed area. There was no smoke detector and smells dirty. Not enough towels,no wash cloth in the bathroom.

2

John

23 Oct 2024

·

Stayed 3 nights

BUGS BUGS BUGS. Killed about 20 roaches my first night, left early the next morning and cancelled the last two nights. It was very dirty. Floors sticky, towel from previous guest still hanging, dirt in every drawer, and generally nasty. Staff said the exterminators came recently and they're probably getting drawn out. Obviously there's a problem here not getting fixed and they weren't surprised at all.

4

Travis

13 Apr 2024

·

Stayed 1 night

Bathroom was not cleaned or stocked. Asked for towels and soap and none were brought. Bugs in the room.

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Rooms

Rooms are basic and dated, with some described as spacious or quiet. Guests mention thin walls and noise, uncomfortable beds, and occasional A/C or TV problems.

Related guest reviews

8

Annie

15 Nov 2023

·

Stayed 1 night

Bed was very uncomfortable

8

aarron

13 Nov 2024

·

Stayed 1 night

I stayed in a king room. I found the accommodations to be acceptable. The tv and channels where a little rough but ok for a night or so. The mattress sucked was hard as rocks the pillows thinner than paper but acceptable for a night or 2. The room itself is a good open size and the amenities are good for short or long stays. A sold 3/5 stay but a little pricy at 112 for the night i stayed.

10

Douglas

2 Jul 2025

·

Stayed 1 night

Last minute booking as my car was being repaired nearby. Needed a budget friendly hotel for the night. Location was easy to find and quick check-in. Gas station next door 24/7 for food/drink. Staff were friendly, building very clean inside and out. Room was comfortable and quiet.

6

Irina

19 Apr 2024

·

Stayed 1 night

It seemed like somebody smoked in the room for long time. It is so weird in the non- smoking hotel.

10

Marques

31 May 2025

·

Stayed 1 night

Easy to get checked in, room is very spacious and extremely clean. Staff is great as well, they are very knowledgeable and helpful.

4

Shawn

18 Apr 2024

·

Stayed 1 night

Overall great location. Checking in was given a key to a room that was occupied. Next room the tv didn't work. Third room was okay.

6

June

5 Jul 2024

·

Stayed 1 night

I couldn’t get the water on for a shower. The clerk transposed my last name with my cousin’s so I couldn’t use the internet. I couldn’t get the tv to full screen so I had to watch it in a very small window in the top left hand corner.

8

Kathleen

16 May 2025

·

Stayed 1 night

I want to get five stars except the property was a little bit noisy.

8

Maria

15 Nov 2023

·

Stayed 1 night

The walls were super thin, we could hear people talking in the next room. The carpet was filthy.

4

Dennis

10 Apr 2024

·

Stayed 1 night

Small, a/c not working properly

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Service

Many guests praise friendly, accommodating staff, but others report long or difficult check-ins, limited after-hours access, and reservations not honored or overbooked.

Related guest reviews

10

Julia

18 Mar 2025

·

Stayed 1 night

This was my second time visiting and the room that was provided was way cleaner this time. The staff was prompt with responding to any questions we had and provided more towels when we needed them.

2

Barbara

6 Mar 2025

·

Stayed 1 night

When we arrived to check in the office was open but no one was there to help check us in. waited about 45 minutes started making calls with no help. someone finally came in and said the other person working had to leave and she had to come in from the store. Next the room they checked us into was dirty beds undone. next room beds were made but there was bloody trash in the bathroom. disgusting we called but they said they had no more rooms and would come clean it, no one ever came. Horrible experience!!

2

Al-Eisha

27 Apr 2025

·

Stayed 1 night

I booked this at 1118pm. When I arrived the property was locked and there’s a phone to call for the help desk. They continue to tell me that I did not book a reservation. After I proved to them that I did book a reservation by providing a confirmation number. They then stated that they canceled my reservation because they do not do reservations after 11 PM I was stuck standing outside in the evening at midnight with no room even though my deposit and money had been paid of $99.30 I spoke with multiple agents using their wall phone someone named Net and Ari both were very short and unhelpful. Now I need to figure out how to get a refund for a property I never stayed at.

10

Bridget

11 Jul 2025

·

Stayed 1 night

Front desk agent Sarah went above and beyond to ensure that my stay was comfortable. Friendly staff and decent room

2

Guillermo

17 Mar 2024

·

Stayed 2 nights

Staff was rude. Took over 3 hours to check in. Spoke to Expedia twice before we were checked in, we were assigned same hotel confirmation number as another customer. Will never use Expedia or stay at this chain. Refund will be requested from Expedia.

10

Pradip

23 Oct 2023

·

Stayed 6 nights

Leslie the General Manager is great

10

Justin

6 Nov 2023

·

Stayed 2 nights

I want to specifically call out Dav from the front desk. He was courteous, kind and helpful. He went above and beyond. Thank you for everythjng

2

Stella

18 Feb 2024

·

Stayed 1 night

Pulled the cover down, there was hair and debris on the sheets. Called the front desk. She came and checked the bed. Said she’d change the sheets then moved us to a different room instead. That bed wasn’t much better. No shampoo or conditioner. Breakfast consisted of prepackaged oatmeal and coffee. No utensils were provided. The front desk clerk hid when we got the oatmeal so was no help at all

2

Heather

12 Oct 2025

·

Stayed 3 nights

I was flying into Phoenix unexpectedly and didn’t have a place to stay so I made a reservation at extended stay in Scottsdale for 3 nights. I received a confirmation code from hotels.com. At about 800pm on 10/7 I went to check in and the Front Desk turned me away. They had a big sign taped on their lobby door that said “Sold Out” I explained that I had made a reservation that day and she responded that this happens a lot with third parties. She said there wasn’t anything she could do about it so I scrambled and found another hotel that had availability. I checked my AmEx card a few days later acre saw that I was charged for one night. I tried getting in touch with hotels.com with no luck so I’ve started the process of AmEx trying to get my money back.

4

Shane

22 Mar 2024

·

Stayed 1 night

Didn’t have a room for us when we checked in, because the available rooms were dirty because they were short-staffed on housekeeping. They were also overbooked. Luckily the front desk person was very nice and finally found a clean room for us.

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Location

Convenient to Mayo Clinic, TPC Scottsdale, shopping, gas, and the Scottsdale Airport; several choose it for proximity. Some reviews mention noise or safety concerns in the immediate area.

Related guest reviews

8

victor manuel

30 Jan 2025

·

Stayed 7 nights

I like because it is near to the Scottsdale airport

10

Jamie

15 Jun 2024

·

Stayed 1 night

Great location

10

Cali

15 Feb 2025

·

Stayed 4 nights

Super convenient to walk to TPC Scottsdale and other restaurants and things to do. 30 min uber from Camelback Ranch

10

Pamela

21 Jul 2025

·

Stayed 2 nights

Close to both Mayo Clinic and a good price

8

Georgia

27 Jul 2025

·

Stayed 1 night

Food, gas, shopping and public transportation close by.

10

Thomas

20 Apr 2024

·

Stayed 4 nights

Convenient and close to everything.

8

Fiona

3 May 2024

·

Stayed 2 nights

Rooms were reasonably priced, and it was located in a convenient location for my visit. Nothing fancy, but clean and convenient. I would stay there again.

4

Tracy

25 Mar 2024

·

Stayed 1 night

The property is very worn down and not worth the price per night. There were suspicious looking men hanging in the parking lot during the day and in their cars listening to music into the night and early morning hours.

8

Edward

29 Oct 2023

·

Stayed 1 night

Booked on real short notice, reasonable price, room was clean and had a fridge, cupboards, table, desk and lots of space. Walkable to extended food and shopping.

10

Jamie

10 Jun 2024

·

Stayed 1 night

Like the location quiet feel safe decent place

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Dining

Breakfast is a very basic grab-and-go (coffee, muffins, oatmeal), and availability or timing can be inconsistent. No on-site restaurant is mentioned.

Related guest reviews

10

Delinda

30 Apr 2024

·

Stayed 3 nights

Very basic bed are really uncomfortable Zero amenities. Floors were dirty I don’t think they have mop in a very long time my socks were filthy. Great food option in next door shopping center. Great price but not worth it for bad points. It states gran and go breakfast hum!!! Really bad coffee and packed very stale muffins two flavors. How is that considered breakfast

8

Robert

16 Feb 2024

·

Stayed 1 night

The property was pretty much as expected given the area and pricing compared to many around. A reasonable deal for the stay. My only real disappointment was the description of free breakfast was only an oatmeal and coffe bar and not what we had been quit accustomed to in our travels. None the less it served our purpose and was affordable. .

4

susan

7 Jan 2024

·

Stayed 3 nights

This hotel is in a great location. I wanted to stay here because of the kitchen however there was nothing in the kitchen, no silverware, pots pans dishes etc. There was only one working light, which was right next to the bed. the main light flickered on and off and was super loud. Breakfast was included but coffee was available at 6:30 am, too late for me to have before work.

8

Mari

27 Nov 2023

·

Stayed 5 nights

Friendly staff. Breakfast was just basic - muffins, granola bars, oat meal packets and coffee.

8

ralph

11 Feb 2025

·

Stayed 1 night

Great room but had kitchen with no kitchen supplies no coffee maker nor lobby had coffee.

6

Robert

7 Mar 2025

·

Stayed 1 night

We checked in and went to our room. After unpacking, we discovered the heat/ air conditioner did not work. We got a room change after we repacked. The room was very spartan and did not have and kleenex or a place for it. At 8AM, the leaf blower dounded likd a semi truck in from of the room. End of sleep after a long drive. No coffee, in the lobby, and no breakfast offered to guests. I would not stay there again.

6

Ryan

30 Aug 2023

·

Stayed 1 night

If I had to do an extended stay at the Extended Stay it would suck. Room had no TV remote, no bathroom essentials (just one little bar of hand soap) & absolutely nothing in the kitchen drawers/cabinets to eat food or cook it. Also, they don't even have an ice machine & it says they have a breakfast but they definitely don't have that either.

2

Stella

18 Feb 2024

·

Stayed 1 night

Pulled the cover down, there was hair and debris on the sheets. Called the front desk. She came and checked the bed. Said she’d change the sheets then moved us to a different room instead. That bed wasn’t much better. No shampoo or conditioner. Breakfast consisted of prepackaged oatmeal and coffee. No utensils were provided. The front desk clerk hid when we got the oatmeal so was no help at all

10

Osvaldo

3 Apr 2023

·

Stayed 3 nights

I really enjoyed my stay at Exteded stay suites. I stayed 3 nights, and I can't find anything to complain about. If you are looking for a luxury hotel this isn't it, but if you are looking for a nice place to rest your head then I recommend this hotel. If I visit Scottsdale again. I will stay again at Extended Stay Suites. The neighborhood is nice and safe. The building is clean, and they even give you coffee and a muffin for breakfast. They also have a full kitchen with a large refridgerator. I highly recommend staying there.

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Month	Average price
January	US$104
February	US$156
March	US$145
April	US$92
May	US$71
June	US$67
July	US$59
August	US$61
September	US$69
October	US$89
November	US$105
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $69	15 $69	16 $69	17 $69	18 $84	19 $88
20 $72	21 $85	22 $86	23 $86	24 $94	25 $89	26 $88
27 $84	28 $92	29 $92	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $110	3 $110
4 $113	5 $93	6 $93	7 $94	8 $126	9 $119	10 $118
11 $103	12 $102	13 $104	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

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What guests think

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