Best Western Chula Vista/Otay Valley Hotel

Room was pretty clean. Staff is great and courteous. Liked how breakfast is also included per stay. Didnt have any trouble parking on site. A few eateries around the area- and a convenient 711 a block over. I don’t mind staying here again.

The room was ok, the toliet was kinda low for someone who has mobility issues, the shower pressure was ok, the cover for the air conditioner was loose. One of the USB plugs didn't work. Didn't get a chance to have the breakfast thou.

Staff is pleasant and welcoming. Parking spaces are a little tight. Plenty of parking if you don’t mind parking around the back of the building. Elevator is a positive. Especially when using the stairs is not possible. Breakfast is basic. Eggs and potatoes and especially the beans, not appetizing. Coffee was good. If you like breads, cereals for breakfast then you’re fine. The room was clean with the exception of the hair left tub train and sink. Walls in our room had food splatters. Bed was comfortable enough, pillows not so much. We asked for a quieter room, they were able to accommodate us. Still wear ear plugs so noise level from gas station next door was not noticeable. The staff we interacted with were all pleasant.

worst experience ever. do not go here they have bed bugs, stains everywhere. this place is cheap for a reason

I booked a room and the sheets were dirty. They gave me the next room. The sheets looked clean but the toilet was dirty. The hotel had a plumbing situation. I couldnt use the bathroom or shower and I had to drive to a gas station to use the bathroom. It was very unpleasent. I couldnt enjoy my room.