Name: Quality Inn & Suites Montebello - Los Angeles
Address: 7709 Telegraph Road, South Montebello, Montebello, California, United States of America, Los Angeles (and vicinity), Los Angeles County, US
Price range: US$83–US$113 per night
Rating: 6.8

What guests think

At Quality Inn & Suites Montebello - Los Angeles, feedback is mixed: travellers like the friendly staff, budget value, and freeway access, but many report dated rooms, unpleasant odors, cleanliness issues, and facilities that feel worn or poorly maintained.

The location is in an industrial area beside the highway; some find it convenient for driving and nearby essentials, while others mention nighttime noise and a less comfortable feel outside. Breakfast feedback ranges from hearty hot plates to underwhelming portions and watery drinks, and the bar or restaurant availability varies by stay. Several reviews also cite slow responses, room-type mix-ups, and frustrations around deposits or refunds. Expect a basic budget stay with notable trade-offs in upkeep and environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking, an on-site bar or restaurant, and a pool are noted. However, guests report an often unclean or unheated pool, concerns about parking security, and at times an unavailable business center or aging elevators.

Related guest reviews

8

Irma

2 May 2024

·

Stayed 4 nights

With free breakfast, free parking, with microwave

6

Dianela

27 Dec 2023

·

Stayed 4 nights

It’s a good price. We stayed 4 nights while visiting family over Christmas. The phone in our room was not working, they do have a phone downstairs for guest to use. The shower in the room did not get too warm and/or warm enough. Room service is only provided upon request or every 2 nights but they are willing to give you clean towels. The business center is not working, luckily I was able to find my phone. Breakfast was provided but we didn’t not partake. The room was clean. The hotel is a bit old, but good for the price.

4

theresa

29 Jul 2025

·

Stayed 3 nights

Hotel had a horrible smell like mold of some sort, there was hair everywhere in the bathroom no extra roll of toilet paper. They allowed a large group of people to stand in front of hotel drinking and smoking late hours while security just watched. Pool was disgusting with debris and not heated.

6

Lizette

3 May 2024

·

Stayed 1 night

This would be a great hotel if some money was put into better beds and bedding and a clean sofa. The outside pool area would be awesome if it was fixed up and nice outdoor seating and a firepit was added

10

Esteban

29 Mar 2024

·

Stayed 3 nights

Nice room. Complementary parking. The pool was not clean. Breakfast has poor variety.

10

Jose

22 Nov 2024

·

Stayed 1 night

Very clean, great staff, breakfast was delicious & very convenient location.

8

israel

20 Jun 2025

·

Stayed 1 night

It was a clean room and a nice lobby. A nice bar but I had to change room because the bathroom shower head was not working. Maintenance man was in ny room around 10 mmto 15 minutes trying to fix it. The second room had issues with the bathroom not draining properly. The are was quiet and nice the parking did not look safe to leave your car but i did notice one camera.

2

Martin

1 Sept 2025

·

Stayed 4 nights

Front desk staff were kind at check in. Hotel and room conditions are not good. Furniture is old, walls and carpet look dirty, hallways have an unpleasant smell. Our shower and sink had leak and found our restroom floor flooded! Found a toe nail on the couch upon checking in to our room. The sheets and covers had hole in it. Door had a blood or red smear next to peek hole. Pool looked green. You can absolutely hear the other guests doing stuff in their bedroom, loudly! The neighbor hood is not nice and this hotel it’s located next to a trailer parking. Does not look as nice as in pictures. Wanted to cancel as soon as we saw our room but didn’t because of our deposit. Will definitely not be staying here anymore.

2

brenda

8 Jul 2023

·

Stayed 6 nights

I disregard the bad reviews and thought how bad can it be just to find out it’s worst. The cleaning service guy walked in without knocking him seeing me and daughter practically half naked. They said they have Heated pool, not true. They said they have a bar and restaurant open NOT TRUE. I had left my car keys by the pool I asked reception at least 3 times he didn’t even check he just said NO we don’t have have. Please pay a little extra and get the real deal or just got to a motel for in/out. For the morning breakfast which is horrible by the way, they have a lady sitting down. Asking to check a little ticket they give for your meal, what is that count the cereal and coffe I’m going to drink your gotta ve kidding me right. PLEASE DONOT STAY HERE LET THIS PLACE GO TRASH AND HOPEFULLY CLOSED DOWN.

10

Shawn

10 Feb 2023

·

Stayed 1 night

The lobby made me think I was at a much fancier hotel. Checking in was quick and painless. Had my hotel room card in hand within 2 minutes. Having a nice restaurant in hotel is a bonus too, no need to leave the hotel if staying for a single night.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently mention unpleasant odors, stained carpets or linens, and mold in bathrooms, with occasional pests. Some guests found rooms very clean, indicating inconsistency.

Related guest reviews

2

Samuel

10 Jun 2025

·

Stayed 3 nights

The service was okay. There was mold in our shower. They never answered the front desk when we needed something. The facilities were in bad shape. Honestly better off staying at the best western plus accross the 5. There are much better options for hotels than this.

4

Maria

3 Aug 2025

·

Stayed 1 night

Súper dirty

4

theresa

29 Jul 2025

·

Stayed 3 nights

Hotel had a horrible smell like mold of some sort, there was hair everywhere in the bathroom no extra roll of toilet paper. They allowed a large group of people to stand in front of hotel drinking and smoking late hours while security just watched. Pool was disgusting with debris and not heated.

4

Rina

11 Jan 2025

·

Stayed 3 nights

Whole building smelled like smoke super dirty.

10

Baltazar

16 Jul 2025

·

Stayed 1 night

My stay was great but what was even greater was that the room and restroom were spotless and the view was amazing.

2

Maria

3 Aug 2025

·

Stayed 1 night

Súper dirty

2

Aleida

22 Oct 2025

·

Stayed 2 nights

Couldn’t stay in this hotel since it was horrible. Smells bad and I was dirty

4

neisha

27 May 2025

·

Stayed 1 night

Bed bugs!!

2

Jeremy

12 Oct 2025

·

Stayed 1 night

Room stinks like mildew, bed sucked. The place needs a remodel bad. I will never recommend or stay there again

2

Martin

1 Sept 2025

·

Stayed 4 nights

Front desk staff were kind at check in. Hotel and room conditions are not good. Furniture is old, walls and carpet look dirty, hallways have an unpleasant smell. Our shower and sink had leak and found our restroom floor flooded! Found a toe nail on the couch upon checking in to our room. The sheets and covers had hole in it. Door had a blood or red smear next to peek hole. Pool looked green. You can absolutely hear the other guests doing stuff in their bedroom, loudly! The neighbor hood is not nice and this hotel it’s located next to a trailer parking. Does not look as nice as in pictures. Wanted to cancel as soon as we saw our room but didn’t because of our deposit. Will definitely not be staying here anymore.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated with worn furniture, older or unreliable TVs, small or firm pillows, and noise from the highway or other guests; some guests still found them spacious or comfortable. Maintenance issues like weak AC and thin sofa-bed mattresses appear.

Related guest reviews

2

Isaac Joseph

10 Nov 2024

·

Stayed 1 night

Rooms smelled so bad like wet dog and then the toilets wouldn’t flush properly either. The air conditioning was so luke warm wouldn’t get cold.

6

Michael

10 Oct 2023

·

Stayed 3 nights

Good, BUT required a security deposit. This was not topical information. The laundry facilities did not have a soap vendor in the laundry room, but offered $2 boxes of laundry soap at the front desk, but I wouldn't have known w/o asking. BTW weird half-pillows were uncomfortable and marshmallow shaped

2

Eric

18 Sept 2025

·

Stayed 1 night

This place doesn’t not look anything like the photos. The place definitely shows is old wear and tear. This place looks like an old rundown hotel, that a franchise just took over painted the outside, and kept everything inside the same. If you’re desperately looking for a bed, it will get the job done. But this is not the place for a family trip. The hotel is in the middle of an industrial area, full of truckers, construction, supply warehouses, and railroad tracks. But hey.. the staff was nice. My advice, if it’s the place or another spend the extra 20-30 bucks for the nicer spot, with the peace of mind you’ll thank me later.

8

Keith

9 Nov 2024

·

Stayed 1 night

Looks dated

2

Fernando

9 Aug 2025

·

Stayed 4 nights

I stayed in room 529 and found three pieces of gum stuck to the ceiling, multiple stickers on the walls, no HD TV, smells, constant loud noise from the highway, and old furniture. And some of guest came out and randomly yell.. I visit the Los Angeles area quite often, but this is one hotel I will be avoiding in the future.

6

Jose

28 May 2023

·

Stayed 1 night

There was too much noise, even though the windows were closed. Windows were too thin.

6

Rita

15 Aug 2025

·

Stayed 5 nights

The property location was good. The hotel doesn’t look like the pictures, if you are looking for a place just to sleep this is the place, but the bed was noisy, the sofa bed mattress was so thin, we had to place the cushions on the top to be able to sleep. The breakfast was okay, the juices taste like dilute water, the coffee was so strong, the

4

juan

22 Aug 2025

·

Stayed 2 nights

Furniture can use an upgrade. Drawers would not stay closed. Kept sliding open. Neighbor kept having random people knocking all the time. Pool area is very nice. TV is terrible. It says it has cable but all channels are static.

8

Michael

22 Apr 2024

·

Stayed 5 nights

The only thing that I didn't like was the bathroom was kind of small

10

Julie

26 Jul 2023

·

Stayed 4 nights

This was a very comfortable, affordable hotel by LA standards. The beds were comfy. The AC kept the room cool (it was over 90 degrees during our stay.) The room was spacious and clean. There was a fridge and microwave. There was great free Internet access. The best part about our stay here was the free breakfasts. They did an amazing job with the free breakfasts! They were delicious and nutritious!

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Service

Many describe staff as friendly and accommodating, though others report slow responses, room-type or key issues, and difficulties with refunds or deposits.

Related guest reviews

8

rafael

23 Mar 2025

·

Stayed 2 nights

I called one week in advaced requesting 2 rooms next to each other when i arrived they never comunicate my request

2

Samuel

10 Jun 2025

·

Stayed 3 nights

The service was okay. There was mold in our shower. They never answered the front desk when we needed something. The facilities were in bad shape. Honestly better off staying at the best western plus accross the 5. There are much better options for hotels than this.

10

Daniel

18 Sept 2025

·

Stayed 1 night

Customer service excellent

10

Daniel

17 Apr 2025

·

Stayed 1 night

Excellent customer service

10

Heriberto

19 Jul 2025

·

Stayed 1 night

Great customer service

2

Rokin

24 May 2023

·

Stayed 7 nights

We got there at there was no one at the front desk. There was a sign saying “back at 7am”. There was a security person who helped us to at least get our room( wrongly set up queen bed) room. He told us the staff would be able to change the room to a king bed in the morning. We slept in the room for the night. Next morning we were very disappointed when the staff told us they were not going to give us a king bed room. I then reached out to Expedia relocation team and thankfully they relocated us. Really appreciate Expedia for this

10

Ruth

6 Jun 2024

·

Stayed 1 night

The check-in reception person was very nice and very understanding had called before to see the check in time and if I can get an earlier check in

2

OMAR F

6 Aug 2025

·

Stayed 1 night

I booked the wrong date and they did not want to refund my stay. Manager making excuses to not pay me back

8

israel

20 Jun 2025

·

Stayed 1 night

It was a clean room and a nice lobby. A nice bar but I had to change room because the bathroom shower head was not working. Maintenance man was in ny room around 10 mmto 15 minutes trying to fix it. The second room had issues with the bathroom not draining properly. The are was quiet and nice the parking did not look safe to leave your car but i did notice one camera.

10

Chelsey

10 Aug 2024

·

Stayed 2 nights

The guy at the front desk was super friendly and made my stay such a good experience. Definitely will be coming back

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Location

In an industrial area beside the highway; convenient for drivers and near some shops, but several reviews mention nighttime disturbances, noise, and an uneasy feel around the property.

Related guest reviews

4

berthiaume

6 Jul 2024

·

Stayed 2 nights

Do not get tricked by the picture. When we arrive the room was smelly and not clean. The A/C smelled too. The pillow wasnt even resl one but more like couch cushion that was about 15 inch x15 inch. Notice that the hotel is in front of the highway, lots of drunk people in the parking lot in the third day of stay. The police even came into the hotel. The staff was really great tho Last time that I am.going there.

8

John Garza

19 Dec 2023

·

Stayed 1 night

It is in an industrial park. They have security in the parking. It was safe but it gave me a feeling of uneasiness. There was no threat and the staff was excellent.

2

Eric

18 Sept 2025

·

Stayed 1 night

This place doesn’t not look anything like the photos. The place definitely shows is old wear and tear. This place looks like an old rundown hotel, that a franchise just took over painted the outside, and kept everything inside the same. If you’re desperately looking for a bed, it will get the job done. But this is not the place for a family trip. The hotel is in the middle of an industrial area, full of truckers, construction, supply warehouses, and railroad tracks. But hey.. the staff was nice. My advice, if it’s the place or another spend the extra 20-30 bucks for the nicer spot, with the peace of mind you’ll thank me later.

8

Manuela

24 Oct 2024

·

Stayed 4 nights

I think it was Ok for us, because of the objective of our trip. We didn't spend much time at the hotel. However, the pool wasn't atractive, it was a very lonely and desolated space, the reception was not friendly. I think its in the service that they can improve. The breakfast was ok, the beds were comfortable and we have a good rest. The parking and ubication were ok.

10

William

24 Apr 2023

·

Stayed 2 nights

Clean, easy access, good parking, decent breakfast, cold drink machines on each floor and they worked with credit cards.

4

Julie

6 May 2023

·

Stayed 2 nights

The property looked nothing like it does on the website… it is surrounded by trucking yards that operate early in the morning..homeless people were hanging out in front of where hotel guests park their cars ..the room next to me had a dog barking and people yelling both nights I stayed there .. I was definitely disappointed with the surrounding area and the representation at the hotel online

10

alicia

15 Jul 2025

·

Stayed 2 nights

Quiet stay, nice room, good Continental breakfast, some shops at walking distance, elevator and parking a plus, important for us.

8

Ricardo

21 Apr 2023

·

Stayed 3 nights

This hotel is located besides of a hwy which makes it a bit noise at night, the bed was not firm but we slept well and not back pain, the pillows are very good. The breakfast was very good. In general if you are going for a business trip is OK for leisure depending on what you do, is a bit far from the attractions but there are tours to pick you up at the hotel. I would pick again this hotel.

4

Fred Stecher

2 Nov 2023

·

Stayed 2 nights

Side door was left open and unsecure in a fairly seedy neighborhood. When you walked in the side door it smelled of stale vomit, and maybe urine. There were prostitutes trolling the semis parked out back.

6

Dhvani

2 Jan 2024

·

Stayed 4 nights

The hotel is really convenient location. just across highway exit and near by entry. Only thing I did not like was I found couple of german cockroaches in bedroom.

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AI-generated summary based on recent guest reviews

Dining

The free breakfast earns both praise for hot options and criticism for limited variety, cold items, watery juice, and portion control. Bar or restaurant experiences and availability vary.

Related guest reviews

10

Eduardo

20 Aug 2025

·

Stayed 3 nights

Breakfast was good and cooked at the time of ordering and friendly staff And its a lil dirty on main halls.

4

Michelle

8 Dec 2024

·

Stayed 4 nights

Had to change rooms at arrival due to the extremely poor condition of the first room. Second room wasnt much better but at least had AC. A greasy film covered everything and mold could be seen behind the stands and in patches around the room. The shower didnt drain well, leaving you standing in 6" of water when showering. Not sure if the food was old and microwaved or something out of a bag but it was terrible.

10

David

6 Feb 2025

·

Stayed 1 night

The staff was great, but the remote was missing. I had to ask for a remote, and the telephone was not wiped down or connected. Overall, it was good for the price I paid. The bar downstairs was great, and so was the bartender. I would stay again! But without family! lol

10

Julie

8 Jul 2024

·

Stayed 3 nights

We are a frequent flyer at this hotel! It’s a good stay for a family on a budget. What really keeps us coming back is the amazing free hot breakfast every morning! We especially liked the cool AC, the shower, and the extras like having an iron and ironing board, hair dryer, refrigerator, and etc. There was a good choice of TV channels.

10

Jose

22 Nov 2024

·

Stayed 1 night

Very clean, great staff, breakfast was delicious & very convenient location.

10

Wiilmaira

14 Nov 2024

·

Stayed 2 nights

The breakfast was bad, they need improve

8

MARISELA

30 Jun 2023

·

Stayed 13 nights

I like the breakfast people they were really attentive. The food was very repetitive but ok. The front desk people they never at front and not helpful

4

Eduardo

19 Jun 2025

·

Stayed 3 nights

Hotel was not clean and amenities weren’t that good. Breakfast was weird as they bring to our table a plate with eggs, potatoes, cantaloupe. An unnecessary way to save money for the hotel. Pancakes were there and most of the time cold. Orange juice was sooooo watery that it looked more a flavored water than juice. I wouldn’t recommend or return to this hotel

8

Jpacajoj@gmail.com

28 Oct 2024

·

Stayed 1 night

I didn't like the attitude, off dining staff

10

Julie

26 Jul 2023

·

Stayed 4 nights

This was a very comfortable, affordable hotel by LA standards. The beds were comfy. The AC kept the room cool (it was over 90 degrees during our stay.) The room was spacious and clean. There was a fridge and microwave. There was great free Internet access. The best part about our stay here was the free breakfasts. They did an amazing job with the free breakfasts! They were delicious and nutritious!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$102
March	US$104
April	US$107
May	US$109
June	US$146
July	US$106
August	US$111
September	US$100
October	US$97
November	US$92
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $100	15 $100	16 $96	17 $100	18 $113	19 $113
20 $84	21 $83	22 $84	23 $87	24 $84	25 $104	26 $104
27 $83	28 $84	29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $101	3 $101
4 $84	5 $84	6 $84	7 $84	8 $84	9 $101	10 $101
11 $84	12 $84	13 $84	14 $84	15 $84	16 $101	17 $101
18 $84	19 $84	20 $84	21 $84	22 $84	23 $101	24 $101
25 $84	26 $84	27 $84	28 $84	29 $84	30 $101	31 $101

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Accessible with Roll-In Shower

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Accessible with Roll-In Shower

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Montebello - Los Angeles

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