Name: Comfort Inn Palo Alto
Address: 3945 El Camino Real, Ventura, Palo Alto, California, United States of America, Palo Alto, Santa Clara County, US
Price range: US$86–US$216 per night
Rating: 7.5

What guests think

At Comfort Inn Palo Alto, guests describe a budget-friendly, older motel convenient to Stanford, with many noting clean rooms and comfortable beds and generally friendly staff, while also calling out ongoing renovations.

Feedback on cleanliness and maintenance is mixed, with repeated mentions of peeling wallpaper, mold or mildew, pests in a few rooms, missing towels or supplies, and worn furnishings. Rooms are often comfortable but dated, and some guests experienced thin walls, traffic noise, harsh or limited lighting, and unreliable Wi‑Fi. Breakfast is appreciated for being hot and free, though variety is modest and seating can be limited. Overall, expect simple, convenient lodging with trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is often easy or plentiful, though several guests found the lot small or stalls tight. Facilities are basic in this older property, with no elevator and occasional issues like broken vending machines and a small breakfast seating area.

Related guest reviews

6

Mandy

7 Aug 2024

·

Stayed 1 night

Parking stalls were very tight. Unit I was in was in the backside of the property, which felt unsafe. I had to put a lounge chair in front of my door to feel a little bit safer. Could hear neighboring guest talking late into the night through the walk and the their dog barking in the early hours of the following morning. Breakfast was simple but sufficient for the room price. The wall paint the bathroom seemed questionable for mold cover up. I had to unplug mini refrigerator because it made a loud noise which kept me awake along side the neighbors. The toilet flush handle needed to be jiggled to stop the toilet water from constantly running.

10

sandra

27 Aug 2024

·

Stayed 1 night

Clean easy parking

8

Josefina

27 Sept 2025

·

Stayed 2 nights

Good service, clean but old room, decent complementary breakfast, small parking lot.

10

Richard

7 Feb 2025

·

Stayed 1 night

Easy to find, plenty of parking, and clean rooms.

8

Johnny

22 Jul 2024

·

Stayed 4 nights

The bathroom was clean and recently renovated. The electric outlets were in weird places so an electric box needed to be installed. The lobby/dining area is very small and not enough tables and chairs for people to sit and enjoy the continental breakfast. Breakfast was also limited and the same food each day. There is no parking behind the building so you need to drag your luggage to the rooms in the back. Otherwise housekeeping and front desk staff were courteous and efficient. The location is ideal for those who are visiting nearby Stanford University.

8

Demis

27 Oct 2024

·

Stayed 1 night

Seating area for the continental breakfast is too small and it only had a few tables to eat.

8

Bailey

8 Oct 2024

·

Stayed 1 night

My biggest complaint is that the vendinf machines dont work so you cant get bottled water on site. Our Direct Tv didnt work, but they were able to get us a better room with a working tv. The wallpaper was peeling in places but otherwise rooms were clean. Decent hotel if you just need a cheap place close to the Shoreline Amphitheater.

8

Thomas

13 Mar 2024

·

Stayed 1 night

Parking is excellent

8

Carol

18 Oct 2023

·

Stayed 1 night

You do get what you pay for - and even at this fairly low price for the area it is high for what you get. This should be i. The $89 range. No elevator, so if you happen not to want to carry your luggage up stairs, you must take a first floor room. Since all rooms are directly on the parking lot, there is a lot of noise. Several holes in the wallpaper where something used to hang in the wall although one rip is just a rip. Refrigerator works which is a plus. Seems to be clean, but would be depressing to be here for any length of time. Basic, for sure. But could be in better shape.

8

Margaret

18 Jan 2025

·

Stayed 1 night

The property is in a good proximity to the Stanford surgery center. But the room is old. It was a little noisy walls are thin. Breakfast was good. Parking was great.

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Cleanliness

Many guests found rooms clean, but reports of peeling wallpaper, musty odors, mold/mildew, pests, and missed housekeeping or missing towels appear across reviews.

Related guest reviews

4

Susan

6 Mar 2025

·

Stayed 1 night

Bathtub was not clean. Paint peeling off wallpaper and worn linoleum.

2

Dillon

27 Sept 2024

·

Stayed 5 nights

Very dirty. Ants coming from the floor in the restroom.

4

Lila

24 Oct 2023

·

Stayed 1 night

The tub had mildew and hair in the bottom of tub. The wallpaper was peeling. The upholstered chair in the room was filthy and greasy. Looked like it was brought in from the dump.

8

Yamile

25 Aug 2025

·

Stayed 2 nights

Clean. Newly remodeled. Good price.

2

Garren

8 Dec 2023

·

Stayed 5 nights

It was not clean and stains on walls and ceiling, carpet stained. It looked like they were trying to spruce up the outside but the room was nasty.

2

Peter

28 Jun 2023

·

Stayed 2 nights

I paid for 2 rooms because my son was visiting Stanford University. All of a sudden around 9:30pm I heard this screeching scream. My younger son saw a roach as he was about to use the restroom. He ran into my room and refused to go back to that room. Horrible! He refused to touch any of his clothes and luggage.

8

Tom

3 Nov 2025

·

Stayed 1 night

The room was clean, the staff polite, and the breakfast very good.

10

Jon

11 Oct 2025

·

Stayed 3 nights

An older facility but clean and organized. Included breakfasts are excellent!

10

John

19 Oct 2025

·

Stayed 3 nights

Great cleanliness and breakfast

4

Muhammad

13 Jul 2024

·

Stayed 2 nights

The property was not clean. I found hair on the bed and it smelled like smoke and mildew inside. Dirty. Shower head came off

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Rooms

Beds are frequently comfortable, but rooms are dated or small in places, with some lighting quirks and ongoing renovations. Noise from thin walls or traffic and spotty Wi‑Fi were noted by some.

Related guest reviews

6

Carole

23 Aug 2025

·

Stayed 3 nights

When I checked in, the clerk barely looked at me as he was involved in a personal phone conversation. He just asked for my ID and credit card and handed me my room key. When I returned to the motel in the evening there weren’t any parking spaces left, so I had to take a handicap space. Lastly, no lamps in the room. Only harsh overhead lighting.

8

peter

5 Nov 2025

·

Stayed 2 nights

The room was comfortable with a good bed and full pillows.

2

Denise

2 May 2024

·

Stayed 5 nights

We were in room 215 upstairs. We had an extreme amount of noise when people checked in next to us and were banging, Slamming doors, kids yelling and crying until midnight. Then around 1 AM a guy in the parking lot was blasting loud music. Windows and walls are very thin. Hardly got any sleep. Also there was a hair on the bathroom counter and the room had not been deep cleaned. Luckily, I had booked with a refundable rate and we left after the first night. There were water stains and peeling wallpaper, the bathroom door wouldn’t close all the way unless you slammed it had. It was obvious there were no regular inspections and maintenance going on in that room. The only plus was there was a hot breakfast with eggs and sausage.

8

Dan

10 Oct 2025

·

Stayed 1 night

I only spent one night but slept very well.

8

Kathryn

6 Feb 2025

·

Stayed 2 nights

The room was quite adequate and met our expectations. Bed was comfortable with nice sheets. The room is very dated and somewhat worn. Motel is in process of updating rooms. We had room towards back so it was quiet. It took 18-20 minutes easy commute to get to Stanford Hospital.

6

Anil

4 Jul 2025

·

Stayed 2 nights

The rooms were clean, the beds comfortable and the hot breakfast was adequate. No complaints there. The wifi was terrible. We have iPads that rely on wifi, and every time we opened one to do something, we had to log on again and wait 5 minutes to be connected AGAIN. One of the rooms had a broken shower fixture, as well as a mislabeled bottle of shampoo. Not the end of the world but definitely a nuisance.

6

Joanne

31 Oct 2024

·

Stayed 1 night

It’s not my go to place in Palo Alto. The amenities are not good and the shampoo/conditioner was empty in the shower stall. Area is noisy at night with traffic.

10

Tamara

27 Oct 2025

·

Stayed 2 nights

The upgrades done at this property were wonderful. Everything was lovely. The beds were so very comfortable.

8

Eleanor

7 Oct 2025

·

Stayed 5 nights

Our renovated room had good lighting but lacked bedside reading lights. We liked the new uncarpeted floors.

8

Victor

1 Apr 2025

·

Stayed 2 nights

Property is older and in the process of being renovated. Our room was newly renovated, but was furnished with old furniture. While the standard room was small, it had all the essentials and everything in the room worked as it should. The daily breakfast served in the office included sausage, egg whites, tater tots, toast, mini muffins, and yogurt. Not a lot of choices here, but it was okay. They had great coffee in the office.

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Service

Staff are generally friendly, accommodating, and efficient at check‑in. A few guests cited unprofessional interactions or slow responses and limited housekeeping during stays.

Related guest reviews

10

Mark

8 Nov 2024

·

Stayed 2 nights

The person working the front desk when I arrived was one of the most cordial people I have encountered serving in that position.

10

Narciso

18 Aug 2025

·

Stayed 2 nights

Really good. Close to stanford, breakfast included, quiet area and nice front desk.

6

Carole

23 Aug 2025

·

Stayed 3 nights

When I checked in, the clerk barely looked at me as he was involved in a personal phone conversation. He just asked for my ID and credit card and handed me my room key. When I returned to the motel in the evening there weren’t any parking spaces left, so I had to take a handicap space. Lastly, no lamps in the room. Only harsh overhead lighting.

6

Michael P

1 May 2025

·

Stayed 1 night

In a quiet area with a lot of businesses. The front desk was as responsive as they could be but there are issues. When we got back to our room at 9:15pm from a trip to SF the tub had dirty water in it. I went down to rhe front office but all they could do about it was offer me a plunger. It worked & cleared up the backup but no staff was present to clean the tub. This morning my son took a shower to clear it up. When it was my turn the tub started gurgling and flushed more dirty water into the tub. I could not take my shower. The room also doesn’t have kleenix, and the toilet paper is on the opposite wall from the toilet. For a small or elderly person it requires them to leave the toilet to get the wipes.

10

George

27 Feb 2025

·

Stayed 1 night

staff went well above the 5 star service rating available

10

Alireza

3 Feb 2025

·

Stayed 6 nights

Friendly staff

10

Alexander

16 Sept 2024

·

Stayed 2 nights

Family gathering and we had 10 rooms reserved at the hotel. Staff was friendly and the rooms were super comfortable.

6

Christy

20 Jul 2024

·

Stayed 4 nights

The price was nice but it is quite rundown in the rooms. Needs a bit of routine maintenance all around. Staff not very friendly either.

8

Todd

5 Sept 2023

·

Stayed 4 nights

No housekeeping service like fresh towels or emptying trash. We were there four nights.

10

Klaus

27 Jul 2025

·

Stayed 2 nights

Friendly staff, clean place and room

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Location

Convenient for Stanford and nearby dining, with bus access along El Camino Real and several walkable options. A few guests felt the surrounding area was less appealing or not especially safe.

Related guest reviews

10

Narciso

18 Aug 2025

·

Stayed 2 nights

Really good. Close to stanford, breakfast included, quiet area and nice front desk.

10

Mustafa

23 Oct 2024

·

Stayed 2 nights

Nice, convenient location

10

Anima

1 Feb 2025

·

Stayed 2 nights

Really enjoyed my stay at Comfort Inn Palo Alto! It was kept very clean and we had a very comfortable stay. The hotel is also located near some dining options that are easily walkable.

8

Margaret

8 Mar 2024

·

Stayed 1 night

Not the greatest area and the facility is old.

8

Travis

20 May 2025

·

Stayed 1 night

Small but reasonably clean, conveniently located, and well priced.

10

Milan

10 Oct 2024

·

Stayed 2 nights

Good location, centrally located and close to good dining options within walking distance, and well connected to public transportation.

8

Brian

24 Jul 2023

·

Stayed 1 night

Close to 22 Bus for easy access to Stanford U and Palo Alto (both directions). The room was clean. The exterior of the hotel was just okay. The area around the hotel was just okay (boarded up gas station across the street). I was disappointed to find that I was hit with a $10 charge on check-in that I didn't anticipate. The breakfast was surprisingly good for the price of the hotel. Lots of restaurants nearby.

8

Hector

20 May 2025

·

Stayed 3 nights

Close to Stanford University.

10

Deborah

24 Oct 2024

·

Stayed 1 night

Nice location

8

Margaret

18 Jan 2025

·

Stayed 1 night

The property is in a good proximity to the Stanford surgery center. But the room is old. It was a little noisy walls are thin. Breakfast was good. Parking was great.

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Dining

Hot breakfast is included and often praised for value, with waffles, eggs, and sausage mentioned. Variety can be limited, seating tight, and options for special diets sparse.

Related guest reviews

10

Priscilla

15 Jul 2024

·

Stayed 1 night

The breakfast and customer service was awesome!

4

JACKIE

25 Aug 2025

·

Stayed 1 night

Toilet lever kept getting stuck. I am celiac and only gluten free option was banana for full breakfast. And the lovely jack hammer at 7:00 am for alarm clock. Oh can’t forget the rock hard bed. But it was clean.

10

Pamela

15 May 2023

·

Stayed 1 night

It was a good bed. The breakfast was nothing to write home about.

8

David

30 May 2025

·

Stayed 1 night

Room was clean, breakfast needs an upgrade for the price 8/10

8

Demis

27 Oct 2024

·

Stayed 1 night

Seating area for the continental breakfast is too small and it only had a few tables to eat.

8

Victoria L

16 Jul 2025

·

Stayed 1 night

Good location, clean, older property. Very good included breakfast. Moderately priced.

8

Tom

3 Nov 2025

·

Stayed 1 night

The room was clean, the staff polite, and the breakfast very good.

10

Jon

11 Oct 2025

·

Stayed 3 nights

An older facility but clean and organized. Included breakfasts are excellent!

8

Victor

1 Apr 2025

·

Stayed 2 nights

Property is older and in the process of being renovated. Our room was newly renovated, but was furnished with old furniture. While the standard room was small, it had all the essentials and everything in the room worked as it should. The daily breakfast served in the office included sausage, egg whites, tater tots, toast, mini muffins, and yogurt. Not a lot of choices here, but it was okay. They had great coffee in the office.

10

John

19 Oct 2025

·

Stayed 3 nights

Great cleanliness and breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$135
March	US$113
April	US$110
May	US$118
June	US$144
July	US$113
August	US$115
September	US$111
October	US$113
November	US$104
December	US$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $214	18 $137	19 $157
20 $157	21 $187	22 $191	23 $165	24 $165	25 $159	26 $161
27 $87	28 $180	29 $186	30 $176

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $86	3 $91
4 $86	5 $146	6 $151	7 $151	8 $139	9 $91	10 $86
11 $86	12 $211	13 $211	14 $216	15 $211	16 $160	17 $160
18 $91	19 $143	20 $152	21 $156	22 $135	23 $91	24 $87
25 $87	26 $143	27 $152	28 $156	29 $103	30 $87	31 $87

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Palo Alto

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