Name: Best Western Plus Eagleridge Inn & Suites
Address: 4727 North Elizabeth Street, Pueblo, Colorado, United States of America, Pueblo, Colorado, US
Price range: US$82–US$215 per night
Rating: 8.2

What guests think

At Best Western Plus Eagleridge Inn & Suites, travellers widely praise the made to order omelet breakfast and friendly staff, while also noting inconsistent service and out of order or limited amenities, including the hot tub, sauna, gym, and pool.

Location is convenient near the highway and restaurants, and works well for visits to CSU. Rooms are typically clean and comfortable, though several guests note dated furnishings, thin walls or elevator noise, mixed mattress and pillow comfort, and occasional slow Wi-Fi. Overall, expect a convenient, good-value stay, but verify amenity status and be prepared for some variability in service and room finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are inconsistent: multiple reviews report the hot tub and sauna out of order, a cool or closed pool, and a small or limited gym; some also note a slow elevator and maintenance issues with jetted tubs.

Related guest reviews

8

Greg

21 Aug 2024

·

Stayed 3 nights

Spa WAS not working

4

Marc

13 Jul 2024

·

Stayed 1 night

Pool was not open and there is construction going on in all areas of hotel. The advertised breakfast is supposed to be open until 9:30 am. They advertised their custom omelettes and French toast made to order. My family showed up at 9:05 am and the staff person said rudely the kitchen is closed. I told the staff I thought it was open until 9:30 and pointed to the sign that said same thing. He again said the kitchen is closed and we could go to Cracker Barrel across the street. Totally uncalled for and I will definitely not be staying at a bear western again.

2

Jennifer

13 Apr 2025

·

Stayed 1 night

Don't advertise a hot tub or sauna or refrigerator when they were all broken

6

Jess

4 Nov 2023

·

Stayed 1 night

Tv remote did not work most of time, jetted tub not fully functional

4

Robin

9 Sept 2025

·

Stayed 3 nights

Room was decent, not clean, carpet worn. Found a strange smell when walking in to the hotel. The pool was dirty and grimy had to get out because of the mold smell. Check in was good staff member was great. Breakfast was good but seemed to run out of lots of stuff.

10

jacob

1 Jul 2023

·

Stayed 1 night

Thought the breakfast offered was good. Little disappointed the hot tub was broken

2

Patrick

3 Aug 2024

·

Stayed 2 nights

Hotel is way below what I expect from the best western. They advertise a very nice pool. That’s allegedly heated and a hot tub hot tub been out of order for more than six months. The pool was not heated the area. The machine did not work. They had ice and jug trying to cool down Orange juice, but it was Lukewarm My opinion is they use the pictures to sell the place in reality it is really rundown. I will not ever stay there again.

10

Joseph

25 Mar 2025

·

Stayed 3 nights

The stay was great. The breakfast was awesome. The swimming pool water was not very warm. Location was perfect. Wish the mattress was a little firmer

8

John

10 Sept 2023

·

Stayed 3 nights

We stayed three nites, I registered before arriving so checking in would be fast, it wasn't, took ten to fifteen minutes, the room was large and clean, everything worked as it should. For breakfast they had a young man take your order and prepare it for you. It took a little longer but was very good. He does a fine job. Only one elevator and its slow, two would have been better. I would stay here again.

8

Lise

18 May 2025

·

Stayed 2 nights

I was there to attend my son’s graduation from CSU and they accommodated my late check out at no extra charge and their breakfast omelette was delicious as well as their coffee latte machine. Building is a bit old and no weights in the gym but I was only there 2 nights

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Cleanliness

Cleanliness is generally strong, with many reviews calling rooms and common areas clean or spotless, though a few report a lobby odor, a not clean room, wrinkled sheets, and a dirty pool.

Related guest reviews

10

Melissa

18 Jun 2025

·

Stayed 1 night

The front desk person, Mark, was very welcoming. The room was clean and the bed comfortable. TV worked well.

10

ELDEN

25 May 2024

·

Stayed 1 night

Clean, Clean, Clean!

10

John F

5 May 2025

·

Stayed 1 night

This place had the most amazing breakfast included we've had in a long time. The place was spotless, the staff was friendly and helpful. The mattress was too hard for my taste and when my husband rolled, I rolled but I think that's just us. Iwould have liked to have seen the dog area cleaned up and some bags in the dispenser. But they allow 80# dogs and charge $40 so that was great. We will definitely return.

4

Monica

31 May 2025

·

Stayed 2 nights

Staff had no customer service skills. Room was outdated and sheets were wrinkled.

4

Robin

9 Sept 2025

·

Stayed 3 nights

Room was decent, not clean, carpet worn. Found a strange smell when walking in to the hotel. The pool was dirty and grimy had to get out because of the mold smell. Check in was good staff member was great. Breakfast was good but seemed to run out of lots of stuff.

10

Lea

15 Nov 2024

·

Stayed 1 night

Clean, spacious room, adequate breakfast - friendly staff!

10

James

16 Oct 2023

·

Stayed 1 night

I loved the check in process completely online! The hotel was clean and the staff was so friendly and amazing! I won’t stay anywhere else ever again!

10

Sean

7 Oct 2023

·

Stayed 1 night

Check in was super easy. The room was very clean and comfortable.

10

Olivia

28 Nov 2025

·

Stayed 1 night

Room and pool clean

10

MarySusan

7 Jan 2024

·

Stayed 1 night

Thank you so much we had a great stay in Pueblo the suite was clean and spacious , omelets to order were tasty and the employees were very friendly and welcoming

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Rooms

Rooms are usually comfortable, but several reviews mention dated decor, thin walls or elevator noise, mixed mattress and pillow comfort, a poor sofa bed, and occasional slow Wi-Fi.

Related guest reviews

10

Virginia

13 Sept 2025

·

Stayed 2 nights

We had a very comfortable stay. The room was clean and beds were comfortable. The staff was very helpful and friendly. We will stay here again.

8

Donna

5 May 2023

·

Stayed 2 nights

Our stay at Best Western Plus Eagleridge was great. The room was clean. It was quiet & the location for us was perfect.

6

Kyle

8 Nov 2024

·

Stayed 1 night

Overall the hotel was fine for what we needed it for while in town for a softball tournament, as it was the only hotel available to put 2 adults and 4 kids in one room. The hotel itself, and rooms, was very outdated and requires some serious updating to bring it up to where I would consider it needs to be. The pull out sofa beds are HORRENDOUS and need immediate replacing. I asked other families in the hotel, staying there with our team, and they said the same thing. They were incredibly uncomfortable, loud, and just not sufficient for a good nights sleep at all. We'd look at staying here again if things get updated, otherwise we for sure would look elsewhere.

6

Amber

27 May 2025

·

Stayed 1 night

Room was average, walls/ceiling are thin so it was a little noisy

6

Ronald

9 Jun 2024

·

Stayed 1 night

INTERNET WAS HORRIBLY SLOW. The mattresses are like sleeping in a bowl. Otherwise, the made-to-order omelet was the highlight and the room was large.

8

Duane

12 Mar 2025

·

Stayed 1 night

Just an overnight stay. Room was clean and comfortable. Amenties were good. The only dislike was the pillows. Small square pillows that were too firm for my liking. Wasn't aware if the were other pillows available, I didnt ask. Everything else was great.

8

Debra

30 Aug 2025

·

Stayed 1 night

The room was comfortable and clean. It’s a bit worn but nice. We would stay here again.

8

John

10 Sept 2023

·

Stayed 3 nights

We stayed three nites, I registered before arriving so checking in would be fast, it wasn't, took ten to fifteen minutes, the room was large and clean, everything worked as it should. For breakfast they had a young man take your order and prepare it for you. It took a little longer but was very good. He does a fine job. Only one elevator and its slow, two would have been better. I would stay here again.

8

Tom

9 Dec 2024

·

Stayed 1 night

Although I made reservation many days in advance, the Front Desk put me in terribly noisy room next to the elevator. Many times through the night the hydraulics of the elevator was very noisy and loud. There was also sound of water draining all night. Very disturbed sleep!

10

Joyce

21 Apr 2025

·

Stayed 1 night

Very comfortable

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Service

Staff are often friendly and helpful, but there are recurring reports of rude or unhelpful front desk interactions, key-card or reservation issues, and occasional slow or uneven check-in.

Related guest reviews

6

Dusten

20 Oct 2023

·

Stayed 4 nights

Breakfast was good. Omelette made to order was nice. However my key card stopped working multiple times which was frustrating

10

Shannon

20 Mar 2025

·

Stayed 1 night

Easily accessible and clean. Customer service was friendly and professional.

10

Walter

14 Sept 2025

·

Stayed 1 night

Staff friendly and helpful

2

Christopher

13 Jan 2025

·

Stayed 2 nights

The staff at this hotel were beyond rude. The night clerk was fair but the day clerk was a nasty little man who lied to me and then when I called him out on the lie called me an ass hole. The sauna does not work, the exercise room is dirty, the mattress is old and uncomfortable. Overall this hotel needs a lot of work. Don't stay here.

10

James

16 Oct 2023

·

Stayed 1 night

I loved the check in process completely online! The hotel was clean and the staff was so friendly and amazing! I won’t stay anywhere else ever again!

4

Stella

20 Sept 2024

·

Stayed 1 night

We’ve enjoyed staying at this property for over 5 years & never had problems with front desk staff until now on September 17th, 2024 at check-in time 3 p.m. (Tuesday) with front desk staff member DENISE she was very rude, hateful and told me the customer isn’t always right (I didn’t say anything about me being right so I don’t know why she felt she had to tell me that) she was awful! She didn’t want to help us to resolve a problem between Expedia & the hotel then another front desk staff member (MARK) came out & helped us out, he was helpful & kind (DENISE ruined my stay at the hotel that evening) very sad

4

Terrie

8 Jul 2025

·

Stayed 1 night

Check in person was rude. Didnt even tell us what room we were in. Rooms were clean, but the bed was terribly uncomfortable. There was a glitch in our reservation and the desk person was so rude about it. Instead of trying to help out she literally told us it was our problem to deal with. Wont stay there again.

10

Anne

16 Sept 2024

·

Stayed 1 night

Stayed here one night on a quick trip passing through Pueblo. The staff at both check-in and breakfast were very friendly and courteous. The beds were comfortable. Hotel was quiet. Breakfast was one of the best I’ve had at a chain hotel.

2

Rachel

28 Dec 2022

·

Stayed 19,351 nights

Extremely disappointed with my experience at this hotel. Went to check in the night of Christmas Eve and the overnight staff at the front desk refused to give us our room keys even though I had a confirmed reservation. Said I would need to cancel and check in the 25th but not until 2pm. They left us stranded and refused to let us buy our room through the front desk instead of Expedia. We were shocked at the coldness and rudeness. Didn’t care that we had purchased a room and refused to help and said no clean rooms were available- yet our was. Very unprofessional and should not be in hospitality. Will never return

8

Gregory

9 Nov 2025

·

Stayed 4 nights

Great omelette chef. Clean rooms. Trash & towels daily but no bedmaking occurred in a 4 night stay. Had an odd occurrence after being there for 2 nights. Key stopped working. Went to desk and was told I was in wrong room. 2 clerks were not all that helpful. Keys rekeyed. I was told by female clerk I was to check out that morning. SHE WAS THE CLERK THAT CHECKED ME IN MONDAY NIGHT. I had a written keysleeve that showed room and dates staying. They both acted like the room mixup was my doing. Kinda pissed me off. I will give them another try for another business trip. I plan on staying in town for 8 nights month. We will see if they want my business. TBD

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AI-generated summary based on recent guest reviews

Location

Convenient near the interstate and restaurants, with easy access to CSU noted by some; practical for quick stays.

Related guest reviews

8

Federico

22 Sept 2024

·

Stayed 1 night

Goo location.

8

Donna

5 May 2023

·

Stayed 2 nights

Our stay at Best Western Plus Eagleridge was great. The room was clean. It was quiet & the location for us was perfect.

10

Marcie

2 Jul 2023

·

Stayed 1 night

Good variety of breakfast choices. Pleasant reception even when i arrived late night. Easy access off the highway.

10

Dan or Lori

20 Mar 2023

·

Stayed 3 nights

We have stayed at this hotel a few times since our child began attended CSUP. It's very convenient to the school and the breakfast is excellent! Great staff.

10

john

24 Mar 2025

·

Stayed 1 night

Easy access from freeways

10

Elliott

17 Jul 2024

·

Stayed 1 night

Ease of checking in late. Location. Clean. Friendly staff.

10

April

29 Oct 2024

·

Stayed 1 night

It's a great location, clean and comfortable.

6

Mary

28 Dec 2022

·

Stayed 1 night

We’ve stayed here before and liked it because it’s easy to get to off the interstate. Plenty of food options close by.

10

Joseph

25 Mar 2025

·

Stayed 3 nights

The stay was great. The breakfast was awesome. The swimming pool water was not very warm. Location was perfect. Wish the mattress was a little firmer

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a standout with made-to-order omelets, coffee options, and overall quality frequently praised; some guests note limited choices beyond the omelet, stock running low, or the station closing earlier than posted.

Related guest reviews

10

Michael

8 Aug 2025

·

Stayed 1 night

Very friendly staff. Cooked to order omelette breakfast was great.

4

Marc

13 Jul 2024

·

Stayed 1 night

Pool was not open and there is construction going on in all areas of hotel. The advertised breakfast is supposed to be open until 9:30 am. They advertised their custom omelettes and French toast made to order. My family showed up at 9:05 am and the staff person said rudely the kitchen is closed. I told the staff I thought it was open until 9:30 and pointed to the sign that said same thing. He again said the kitchen is closed and we could go to Cracker Barrel across the street. Totally uncalled for and I will definitely not be staying at a bear western again.

10

DeAnn

28 Aug 2025

·

Stayed 1 night

The omelets made to order were awesome!!! They had a nice variety of breakfast options if omelets aren’t for you! The hotel was also very clean.

8

Greg

17 Dec 2025

·

Stayed 4 nights

Clean room. Took out garbage and daily bathroom cleaning. Great breakfast choices

10

Willy

15 Jan 2025

·

Stayed 1 night

Great property, very clean. Very friendly staff, incredible omelettes for breakfast!

8

virdal

19 Jan 2024

·

Stayed 1 night

For the most part the hotel was clean and the breakfast was good for what it was. fresh omletes. But dont go with a big appetite. Its limitations will stifle your urge to overeat.

10

Kimberly

14 May 2023

·

Stayed 1 night

Nice hotel and rooms, and good breakfast with lots of options and omelets. Loved the coffee machine with all of it's options!

4

Jessica

20 Apr 2024

·

Stayed 1 night

Currently pregnant and asked for an extra pillow - they need a $25 deposit to receive an extra pillow. Then they couldn't even find an extra pillow to give me anyways. Bed was horrible - every time me or my husband moved the whole bed was a huge spring that caused us both to wake up. Breakfast had an omelet/daily special which was great, however breakfast was extremely limited outside of that - a waffle or cereal were the only options. Not even close to the normal breakfast at the many other Best Western's I've stayed at. Staff was friendly, and the hotel was clean. But it wasn't worth the stay.

10

Susan

29 Dec 2025

·

Stayed 1 night

The staff was pleasant, the room was clean, the breakfast was superb! Seriously, there were two chefs cooking fresh breakfast to order, a yogurt machine with a large option of nuts, berries, granola for toppings, a fancy coffee machine with many options, and so much more! It was stunning and unexpected.

4

Long

28 Oct 2023

·

Stayed 1 night

I did not really like how breakfast was serve, there is limit on the item per guest can pick. Feel uncomfortable when ordering breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$72
February	US$82
March	US$84
April	US$98
May	US$104
June	US$125
July	US$131
August	US$126
September	US$100
October	US$85
November	US$79
December	US$71

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $89	10 $89	11 $97	12 $97
13 $82	14 $97	15 $97	16 $97	17 $134	18 $163	19 $215
20 $100	21 $107	22 $108	23 $120	24 $114	25 $124	26 $125
27 $97	28 $109	29 $107	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $120	3 $123
4 $97	5 $96	6 $105	7 $107	8 $103	9 $142	10 $116
11 $86	12 $96	13 $102	14 $90	15 $98	16 $119	17 $125
18 $91	19 $93	20 $102	21 $100	22 $92	23 $108	24 $111
25 $90	26 $107	27 $102	28 $98	29 $98	30 $102	31 $108

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Best Western Plus Eagleridge Inn & Suites

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