Sonesta Miami Airport

Ok

I booked a two night stay at this hotel because we had along layover in Miami on our way to St. Croix in the US Virgin Islands. I selected this hotel because it advertised fully renovated and had a pool so we could spend our full day there lounging by the pool. When we arrived we were given a room on the terrace (pool) deck that looked directly out at a wall with an entrance to the gym and a partial view of the pool deck. The pool was closed for renovations and I was told by the front desk it had been that way for a year. There was no mention on Hotels.com listing or on the hotel's own website that the pool was closed for renovations. The hotel said it was on their website but I looked at every page and every photo, no mention of the pool being closed. The front desk manager argued with me that because I booked on Hotels.com there was little they would do and offered me $30 off for the inconvenience. No excuse for this except for deceptive advertising of their amenities.

Experience was great for the most part. We were disappointed that the pool was still not open.

Great room and location.

It was good with no major issues