Miami Marriott Biscayne Bay

This was of the most fabulous hotel ever and especially for it being close to the Port of Miami. We love our stay!

We were pleasantly surprised to find our room was available when we arrived two hours before check-in time. The room itself was clean and well-equipped, although we would have liked more charging stations/plugs. The bathroom was spotless and had plenty of towels. We did have one problem - our balcony door wouldn't open. We mentioned this to the staff at the front desk on our way out to pick up a few things (incidentally, there is a Publix just a 5 minute walk away for snacks, bevs and forgotten sundries), and when we returned 30 minutes later, it had been fixed. We definitely enjoyed the lovely view from there! We discovered a sports bar on the ninth floor of the condo building next door - Mike's at Venetia. They had good food, reasonable prices, lots of sports on, and a welcoming atmosphere, if you enjoy that kind of restaurant. We would certainly book here again for a pre-cruise stay.

The room was very dirty and hadn't been mopped in ages. Literally, made our socks black. When we complained, the staff was prompt to clean.

We stayed on a Friday night before a Saturday morning cruise departure. There was a wedding party at the pool deck that evening. We were on the 25th floor and it sounded like the DJ was in our room until 10:45. So much for sleep. Other than that, the breakfast was very good the next morning and the staff (Alex Especially) was very accommodating. I realize that we may have caught it on an "off" night, but still.

Check in staff assumed my status and tr