Sonesta Simply Suites Hampton
US$93
/ night
Avg. for November
Prices for Sonesta Simply Suites Hampton
Select dates to see prices and availability
US$93
/ night
Avg. for November
Monthly average prices
Nightly prices at Sonesta Simply Suites Hampton average US$80 in the cheapest month (December) and US$141 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$82 |
| February | US$87 |
| March | US$94 |
| April | US$96 |
| May | US$109 |
| June | US$141 |
| July | US$139 |
| August | US$107 |
| September | US$106 |
| October | US$118 |
| November | US$93 |
| December | US$80 |
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Nov · US$93
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Most expensive: June (~US$141)
Cheapest: December (~US$80)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, a picnic area, and barb...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Business amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Hampton.
Rooms
Make yourself at home in one of the 110 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
Located in Hampton, Sonesta Simply Suites Hampton is in the business district, within a 5-minute drive of Peninsula Town Center and Langley Air Force Base. This hotel is 3.5 mi (5.6 km) from Hampton Roads Convention Center and 6.4 mi (10.3 km) from Riverside Medical Center.
What's nearby
Sentara CarePlex Hospital(1.5 Miles)
Boo Williams Sportplex(1.6 Miles)
Peninsula Town Center(1.8 Miles)
Langley Air Force Base(2.1 Miles)
Sandy Bottom Nature Park(2.5 Miles)
Langley Speedway(3 Miles)
Hampton Roads Convention Center(3 Miles)
Air Power Park(3.3 Miles)
Hampton Coliseum(3.5 Miles)
Eaglewood Golf Course(3.9 Miles)
Eagle Park(3.9 Miles)
Langley Hospital(4.1 Miles)
Memorial Park(4.1 Miles)
Hampton History Museum(5 Miles)
War Memorial Stadium(5.1 Miles)
The preferred airport for Sonesta Simply Suites Hampton is Norfolk Intl. Airport (ORF)(20.5 Miles)
Parking
Non-smoking rooms
Business centre
Dry cleaning
Golf course (nearby)
Picnic area/Tables
Location
401 Butler Farm Road, Hampton, Virginia, United States of America
Sentara CarePlex Hospital (1.5 Miles)
Boo Williams Sportplex (1.6 Miles)
Peninsula Town Center (1.8 Miles)
Langley Air Force Base (2.1 Miles)
Sandy Bottom Nature Park (2.5 Miles)
Langley Speedway (3 Miles)
Room options
12
Studio Suite, 1 Queen Bed (Studio Suite Queen)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
13
Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Suite, 2 Queen Beds (One Bedroom)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
11
Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
11
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)
Room details
1 Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
12
Suite, 1 Queen Bed with Sofa Bed (One Bedroom Suite Queen)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)
Room details
1 Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Sonesta Simply Suites Hampton
8.3
Very good
Based on 1,002 verified reviews
Who stays here?
Business
47%
Couple
16%
Family
22%
Group
5%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Sonesta Simply Suites Hampton describe an extended‑stay property with in‑room kitchens, generally quiet surroundings, and many reports of friendly staff, but also recurring notes about dated interiors, intermittent maintenance issues, and occasional cleanliness or pest concerns.
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What guests think
Reviews of Sonesta Simply Suites Hampton describe an extended‑stay property with in‑room kitchens, generally quiet surroundings, and many reports of friendly staff, but also recurring notes about dated interiors, intermittent maintenance issues, and occasional cleanliness or pest concerns.
Free guest laundry, a gym, and outdoor grills make longer stays easier. There is no breakfast, some guests were charged for parking, and the setting is quiet yet remote enough that a car is useful. Noise between rooms is possible and the pet‑friendly policy is evident around the property. Expect a simple, budget‑friendly stay focused on self‑sufficiency rather than full‑service perks.
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AI-generated summary based on recent guest reviews
Facilities
Guests value free laundry, a gym, and outdoor grills by the pond; some equipment and supplies were occasionally out of order. A parking fee surprised several guests.
Related guest reviews
10
Pamela
31 Aug 2025
·
Stayed 3 nights
Can grill and go fishing
Can grill and go fishing
6
Janterria
11 Jul 2023
·
Stayed 3 nights
I have been staying at this property for over 20 years. Sonesta purchased from Candlewood and now you have to pay for parking for an open private lot, paint was peeling in the room and there was rust on the light fixture in the bathroom. The room was clean. I was there for business so only needed to sleep and shower. Seems like Sonesta is decreasing amenities and increasing cost. Sonesta don’t purchase a building and have the costumer pay for it. Unfortunately, this may be my last stay there. The staff was helpful and very friendly.
I have been staying at this property for over 20 years. Sonesta purchased from Candlewood and now you have to pay for parking for an open private lot, paint was peeling in the room and there was rust on the light fixture in the bathroom. The room was clean. I was there for business so only needed to sleep and shower. Seems like Sonesta is decreasing amenities and increasing cost. Sonesta don’t purchase a building and have the costumer pay for it. Unfortunately, this may be my last stay there. The staff was helpful and very friendly.
8
Tamara
18 Apr 2023
·
Stayed 1 night
Inside the property was nice. Outside the property was ok. There are no cameras outside the property.
Inside the property was nice. Outside the property was ok. There are no cameras outside the property.
10
Cheryl
7 Jul 2025
·
Stayed 1 night
Check-in was smooth. Staff friendly and helpful. Ultra clean rooms (we had 2). Lots of amenities, including laundry and very nice gym. Convenient to beach, dining, etc.
Check-in was smooth. Staff friendly and helpful. Ultra clean rooms (we had 2). Lots of amenities, including laundry and very nice gym. Convenient to beach, dining, etc.
10
Ray and Amy
18 Aug 2025
·
Stayed 5 nights
Enjoyed the kitchen and that I could borrow a tea kettle. Free use of washers and dryers. We used the gym but three machines were out of order. Hotel staff was good about replenishing any items we asked for.
Enjoyed the kitchen and that I could borrow a tea kettle. Free use of washers and dryers. We used the gym but three machines were out of order. Hotel staff was good about replenishing any items we asked for.
8
Tarasha
27 Jul 2025
·
Stayed 2 nights
I enjoyed my stay at this hotel however they don't offer breakfast and you can cook in the room but there was not a pan or many utensils available. Also a small TV with very few channels . The outside area around back was nice if you sit outside at night close to the duck pond . More lighting is needed. Overall it was nice but better accomodations could be used.
I enjoyed my stay at this hotel however they don't offer breakfast and you can cook in the room but there was not a pan or many utensils available. Also a small TV with very few channels . The outside area around back was nice if you sit outside at night close to the duck pond . More lighting is needed. Overall it was nice but better accomodations could be used.
8
richard k
12 Jun 2023
·
Stayed 2 nights
Was unhappy that there was a charge for parking. That's a first.
Was unhappy that there was a charge for parking. That's a first.
8
Paul
5 Aug 2025
·
Stayed 3 nights
Nice place for an extended stay. Good fridge and small 2 burner stovetop. Also grills available outside. Quiet area off the main road with local businesses surrounding itl
Nice place for an extended stay. Good fridge and small 2 burner stovetop. Also grills available outside. Quiet area off the main road with local businesses surrounding itl
10
Bart
25 Aug 2024
·
Stayed 3 nights
Fabulous staff so kind and friendly! Room was perfect for what we needed Like that that they have other appliances that you can ask the front desk to use during your stay like a blender or waffle maker etc...wanted to use the air fryer but it was gone our whole stay. I would stay here again we had NO issues! oh the gym does need the wipes refilled as they were out the 3 days we were there.
Fabulous staff so kind and friendly! Room was perfect for what we needed Like that that they have other appliances that you can ask the front desk to use during your stay like a blender or waffle maker etc...wanted to use the air fryer but it was gone our whole stay. I would stay here again we had NO issues! oh the gym does need the wipes refilled as they were out the 3 days we were there.
10
Terrence
14 Dec 2025
·
Stayed 1 night
Laundry and computer were very convenient and a great amenity
Laundry and computer were very convenient and a great amenity
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many rooms were called very clean, but others reported dirty bedding, odors, or pests (including roaches). Housekeeping during stays can be limited or missed, and some caulking or grout looked tired.
Related guest reviews
4
Joann
17 Nov 2025
·
Stayed 3 nights
The room was really clean and the staff was nice. It was almost a perfect stay until the morning of the third day when we found a roach in the bathroom. We left immediately and asked for a refund. Imagine our surprise when they didn’t even fully refund us for the night we weren’t there. I shouldn’t have to live with your bugs or pay for anytime that I was not there especially when you’ll tune around and rent out that same room that night. We left at 11ish which was plenty of time to clean and hopefully spray roach spray. So why were we only partially refunded?
The room was really clean and the staff was nice. It was almost a perfect stay until the morning of the third day when we found a roach in the bathroom. We left immediately and asked for a refund. Imagine our surprise when they didn’t even fully refund us for the night we weren’t there. I shouldn’t have to live with your bugs or pay for anytime that I was not there especially when you’ll tune around and rent out that same room that night. We left at 11ish which was plenty of time to clean and hopefully spray roach spray. So why were we only partially refunded?
10
Emilia
29 Sept 2025
·
Stayed 2 nights
Cleanliness and location were prime
Cleanliness and location were prime
2
AlFred
29 Jun 2025
·
Stayed 2 nights
The bathroom was swarming with roaches
The bathroom was swarming with roaches
6
Katrina
7 Jul 2025
·
Stayed 2 nights
After a long day and long drive we arrived to crumbs everywhere. There was crumbs on the counters, on the floor in kitchen, on the bed and on the carpets by both beds. There
After a long day and long drive we arrived to crumbs everywhere. There was crumbs on the counters, on the floor in kitchen, on the bed and on the carpets by both beds. There
10
Davis
13 Oct 2025
·
Stayed 3 nights
Well-maintained and clean.
Well-maintained and clean.
2
gary
27 Aug 2025
·
Stayed 1 night
The room smelled like pet urine
The room smelled like pet urine
4
Jennifer
29 Sept 2025
·
Stayed 2 nights
I checked in late after a long travel day. The room that I was in initially smelled like marijuana. The front desk moved me to another room, but the bedding was dirty and I was too tired. I slept in my clothes as to not touch the bedding on my skin and checked out next day and got another room. There was no one at front desk the housekeeping had to take my email and I left. The property needs an upgrade. The door does not sit close to the seal so it’s a big gap when you close the door and that was uncomfortable as a lady staying alone
I checked in late after a long travel day. The room that I was in initially smelled like marijuana. The front desk moved me to another room, but the bedding was dirty and I was too tired. I slept in my clothes as to not touch the bedding on my skin and checked out next day and got another room. There was no one at front desk the housekeeping had to take my email and I left. The property needs an upgrade. The door does not sit close to the seal so it’s a big gap when you close the door and that was uncomfortable as a lady staying alone
2
Victoria
16 Nov 2024
·
Stayed 1 night
Unfortunately we experienced bodily fluids on both the wall and floor in our room; we were not comfortable with spending the night so we did not stay
Unfortunately we experienced bodily fluids on both the wall and floor in our room; we were not comfortable with spending the night so we did not stay
10
James A
7 Oct 2025
·
Stayed 1 night
Very clean
Very clean
8
Millenia
3 Oct 2023
·
Stayed 1 night
It was clean and comfortable but the room smelled like dog , yes it is a pet friendly hotel but that doesn’t mean it should smell like dog
It was clean and comfortable but the room smelled like dog , yes it is a pet friendly hotel but that doesn’t mean it should smell like dog
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and comfortable with full-size fridges and workspaces, but decor and TVs feel dated. Some guests noted noise transfer, musty or pet smells, and occasional plumbing or AC quirks.
Related guest reviews
6
Charrissa
21 Jul 2025
·
Stayed 3 nights
Although the property is in a business area it was very quiet. Don’t expect to be able to walk for food or shopping. I was a little disappointed in the building in its entirety. It was dated and a little uneasy. It seems they have patched an older building with little to no upgrade. It could definitely use an upgrade to bathrooms and equipment/appliances. Otherwise, our stay was pleasant, but don’t see us revisiting.
Although the property is in a business area it was very quiet. Don’t expect to be able to walk for food or shopping. I was a little disappointed in the building in its entirety. It was dated and a little uneasy. It seems they have patched an older building with little to no upgrade. It could definitely use an upgrade to bathrooms and equipment/appliances. Otherwise, our stay was pleasant, but don’t see us revisiting.
10
Johnny
1 Dec 2025
·
Stayed 1 night
I had a great day. The room was comfortable.
I had a great day. The room was comfortable.
8
Michael
3 Mar 2025
·
Stayed 5 nights
The room was very clean. We did not have any issues. My only complaint is it needs a little updating.
The room was very clean. We did not have any issues. My only complaint is it needs a little updating.
8
Erin
28 Sept 2025
·
Stayed 1 night
Room was very clean and staff was extremely helpful with questions I had. Only thing was the people above me were up all night walking around and being loud which kept waking me up most of the night but other than that it was a great stay and definitely will come back again when I’m in town
Room was very clean and staff was extremely helpful with questions I had. Only thing was the people above me were up all night walking around and being loud which kept waking me up most of the night but other than that it was a great stay and definitely will come back again when I’m in town
6
Jerry
16 Oct 2025
·
Stayed 4 nights
Shower loose, couldn't find any tv stations worth watching
Shower loose, couldn't find any tv stations worth watching
10
Daryle
7 Aug 2025
·
Stayed 2 nights
The room was clean and quiet with full size fridge and range top 2 burner stove. Would definitely recommend and will absolutely stay again.Several restaurants close by and shopping centers. Check in and check out was friendly and fast
The room was clean and quiet with full size fridge and range top 2 burner stove. Would definitely recommend and will absolutely stay again.Several restaurants close by and shopping centers. Check in and check out was friendly and fast
8
Matt
16 May 2025
·
Stayed 1 night
Really nice room, great big working desk and nicely appointed bathroom. The bed was a little to firm for me.
Really nice room, great big working desk and nicely appointed bathroom. The bed was a little to firm for me.
8
Angela
28 Sept 2025
·
Stayed 1 night
The room was actually fine maybe a bit outdated and then the carpet smelled like mold. I don't think there was any mold, just that damp smell. They need to get rid of all carpet, only half the room is carpeted anyway, just get rid of all of it.
The room was actually fine maybe a bit outdated and then the carpet smelled like mold. I don't think there was any mold, just that damp smell. They need to get rid of all carpet, only half the room is carpeted anyway, just get rid of all of it.
8
Edward
20 Jan 2023
·
Stayed 1 night
Property is nice and clean! The room has a nice office area as well as a kitchen set up. the pillows on the bed wasn’t too comfortable so bring your own.
Property is nice and clean! The room has a nice office area as well as a kitchen set up. the pillows on the bed wasn’t too comfortable so bring your own.
10
CasH
5 Sept 2025
·
Stayed 1 night
Amazing stay, room was clean and had everything I needed in it. Walls are pretty thin, so try not to be too loud. Lol.
Amazing stay, room was clean and had everything I needed in it. Walls are pretty thin, so try not to be too loud. Lol.
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AI-generated summary based on recent guest reviews
Service
Many describe staff as friendly, helpful, and responsive, with quick fixes when issues arose. However, multiple reviews report rude or unprofessional interactions, inconsistent policy communication (late checkout, refunds), and occasional front-desk unavailability.
Related guest reviews
8
Kinsasha
30 May 2025
·
Stayed 5 nights
Service was amazing until checkout, granted I did leave around 5 am but the lady didn’t give me my an receipt and claimed I’m the third party so I don’t get one although I always stay at that particular hotel and get a receipt. My comforter had buggers from previous guest hardly stuck to them.
Service was amazing until checkout, granted I did leave around 5 am but the lady didn’t give me my an receipt and claimed I’m the third party so I don’t get one although I always stay at that particular hotel and get a receipt. My comforter had buggers from previous guest hardly stuck to them.
4
Darnelle
12 Jul 2025
·
Stayed 1 night
Front desk person was rude and I have never stayed at a hotel where if you need extra towels you had to bring the wet dirty towel back to the desk to get a new one. I will never stayed at this place again!
Front desk person was rude and I have never stayed at a hotel where if you need extra towels you had to bring the wet dirty towel back to the desk to get a new one. I will never stayed at this place again!
10
David
26 Jul 2025
·
Stayed 1 night
This is a very attractive property, but this review is focused on their staff. After I ran into an unexpected change in travel plans, Shannon and Nicole worked with me to resolve the issue. That is the kind of service that separates a good hotel from an average hotel.
This is a very attractive property, but this review is focused on their staff. After I ran into an unexpected change in travel plans, Shannon and Nicole worked with me to resolve the issue. That is the kind of service that separates a good hotel from an average hotel.
10
Jayson
4 Aug 2025
·
Stayed 5 nights
Staff was quite considerate and was amazing. I plan to stay here everytime I’m in town for business
Staff was quite considerate and was amazing. I plan to stay here everytime I’m in town for business
10
Stephen
15 Sept 2025
·
Stayed 4 nights
I've stayed at a Sonesta property in Baltimore several times, so the name already came with a positive outlook. We just needed somewhere to lay our heads after each day of a music festival nearby. Everyone with whom we interacted was friendly, outgoing, and helpful. I lost a key card the first day and getting a new one took only a few seconds. The room was clean, and the ice maker in the refrigerator was very much appreciated. Most importantly, it was nice and quiet. I would, without hesitation, happily stay here again.
I've stayed at a Sonesta property in Baltimore several times, so the name already came with a positive outlook. We just needed somewhere to lay our heads after each day of a music festival nearby. Everyone with whom we interacted was friendly, outgoing, and helpful. I lost a key card the first day and getting a new one took only a few seconds. The room was clean, and the ice maker in the refrigerator was very much appreciated. Most importantly, it was nice and quiet. I would, without hesitation, happily stay here again.
10
Jacklyn
9 Jan 2023
·
Stayed 1 night
Great stay! Quiet and clean. Very comfortable. Front desk was helpful and friendly.
Great stay! Quiet and clean. Very comfortable. Front desk was helpful and friendly.
4
Jack
17 Aug 2024
·
Stayed 2 nights
I stayed at this hotel for ten days due to military reasons. Overall, it’s a good place to stay, especially considering the quality and price. Most of the staff is polite, though some members of the front desk were occasionally a bit curt and unprofessional. The main issue I encountered was with lost and found management. I left early on a Friday morning and unfortunately forgot a large scale in my room, which I had purchased for my trip. When I returned in the afternoon to retrieve it, the front desk told me that nothing had been found. Considering the size of the item, I’m surprised it wasn’t located. I leave it to the readers to draw their own conclusions about the quality of the housekeeping service. If it weren’t for this incident, I would have rated my stay higher.
I stayed at this hotel for ten days due to military reasons. Overall, it’s a good place to stay, especially considering the quality and price. Most of the staff is polite, though some members of the front desk were occasionally a bit curt and unprofessional. The main issue I encountered was with lost and found management. I left early on a Friday morning and unfortunately forgot a large scale in my room, which I had purchased for my trip. When I returned in the afternoon to retrieve it, the front desk told me that nothing had been found. Considering the size of the item, I’m surprised it wasn’t located. I leave it to the readers to draw their own conclusions about the quality of the housekeeping service. If it weren’t for this incident, I would have rated my stay higher.
2
Kisha
25 Aug 2025
·
Stayed 1 night
I paid full price for a room onlinejust for them to tell me they were SOLD OUT when I attend with my family at 1am traveling. Clerk said I will be refunded and still no refund the room still shows that the charged me. I never checked in. WHAT A SCAM!! DO NOT BOOK HERE!!
I paid full price for a room onlinejust for them to tell me they were SOLD OUT when I attend with my family at 1am traveling. Clerk said I will be refunded and still no refund the room still shows that the charged me. I never checked in. WHAT A SCAM!! DO NOT BOOK HERE!!
4
CHARLES
26 Feb 2024
·
Stayed 2 nights
Visited the Hampton area with my wife and daughter since our daughter was just accepted into Hampton University. Hotel stay was ok until the last day. Prior to my arrival i was offered an upgrade of late check out, which i accepted. On the last night of my stay, I checked with front desk to confirm arrangement and was advised that they typically do not allow late check out on Sundat but she will honor the offer and allow for a 12pm check out. The next morning, promptly at 11am, house keeping knocked on my door. My wife answered and advised that we were getting ready to check out and didn't need house keeping. 10 minutes later , house keeping is again at the door, but banging this time. I answered the door and the voice on the other side said "check out is at 11". I responded, we were given late check out until 12 but we will be out of here in 15 minutes. The voice rudely replied "we do not do late check out, i don't know who told you that but yall gotta go". I shut the door to avoid back and forth. 3 minutes later, front desk called to tell us we had to leave. I reiterated the late check-out, she stated we didn't have a late check out and I said ok, we're leaving. 3 minutes later, she called again to make sure we were leaving. Upon exit, I stopped by the front desk and provided email proof of the upgrade to which she responded (in short) "sorry, you can stay until 12 if you want". As if we wanted to spend another second in their outdated Hotel.
Visited the Hampton area with my wife and daughter since our daughter was just accepted into Hampton University. Hotel stay was ok until the last day. Prior to my arrival i was offered an upgrade of late check out, which i accepted. On the last night of my stay, I checked with front desk to confirm arrangement and was advised that they typically do not allow late check out on Sundat but she will honor the offer and allow for a 12pm check out. The next morning, promptly at 11am, house keeping knocked on my door. My wife answered and advised that we were getting ready to check out and didn't need house keeping. 10 minutes later , house keeping is again at the door, but banging this time. I answered the door and the voice on the other side said "check out is at 11". I responded, we were given late check out until 12 but we will be out of here in 15 minutes. The voice rudely replied "we do not do late check out, i don't know who told you that but yall gotta go". I shut the door to avoid back and forth. 3 minutes later, front desk called to tell us we had to leave. I reiterated the late check-out, she stated we didn't have a late check out and I said ok, we're leaving. 3 minutes later, she called again to make sure we were leaving. Upon exit, I stopped by the front desk and provided email proof of the upgrade to which she responded (in short) "sorry, you can stay until 12 if you want". As if we wanted to spend another second in their outdated Hotel.
2
destiny
30 Nov 2025
·
Stayed 1 night
I am contacting you because I have still not received my $200 hold refund, and after everything I experienced during my two-day stay, I am demanding a full refund for both nights immediately. I also expect someone to call me directly right now to resolve this. What happened at your hotel was beyond unacceptable, especially for a place that claims to be under new management. The conditions and behavior I witnessed were shocking. I personally heard front desk staff mocking guests and speaking about them with complete disrespect. One employee even said she would spit in a guest’s belongings, which is disgusting, unprofessional, and a serious health and safety violation. She also lied to customers by claiming certain items “weren’t available” simply because she didn’t like them. My room conditions were unhygienic and disturbing: The toilet did not work properly. The room was dirty and clearly not cleaned before I arrived. There were visible stains on the bedding and covers — yuck. Basic essentials were missing, and staff had to go into another room just to bring me what should have already been provided.
I am contacting you because I have still not received my $200 hold refund, and after everything I experienced during my two-day stay, I am demanding a full refund for both nights immediately. I also expect someone to call me directly right now to resolve this. What happened at your hotel was beyond unacceptable, especially for a place that claims to be under new management. The conditions and behavior I witnessed were shocking. I personally heard front desk staff mocking guests and speaking about them with complete disrespect. One employee even said she would spit in a guest’s belongings, which is disgusting, unprofessional, and a serious health and safety violation. She also lied to customers by claiming certain items “weren’t available” simply because she didn’t like them. My room conditions were unhygienic and disturbing: The toilet did not work properly. The room was dirty and clearly not cleaned before I arrived. There were visible stains on the bedding and covers — yuck. Basic essentials were missing, and staff had to go into another room just to bring me what should have already been provided.
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AI-generated summary based on recent guest reviews
Location
Quiet, business-park setting near the highway and Hampton University, with a small pond out back; most felt safe. It is not very walkable, so a car is practical for dining and shopping.
Related guest reviews
10
Sheryl
27 Jul 2024
·
Stayed 1 night
Conveniently located but away from the heavy traffic.
Conveniently located but away from the heavy traffic.
8
NICOLE
20 Jul 2025
·
Stayed 1 night
Property appears a lil bit dated but served its purpose for a 1 night quick stay. Overall was comfortable, felt safe, staff was very kind and helpful. It appeared clean which is very important to me but had a bleach smell that I wish wasn’t so noticeable. Great location and accessibility to highway and local sights.
Property appears a lil bit dated but served its purpose for a 1 night quick stay. Overall was comfortable, felt safe, staff was very kind and helpful. It appeared clean which is very important to me but had a bleach smell that I wish wasn’t so noticeable. Great location and accessibility to highway and local sights.
10
Sheila
15 Apr 2025
·
Stayed 1 night
The hotel is close to Hampton University. It's clean, has a good gym and washers and dryers available
The hotel is close to Hampton University. It's clean, has a good gym and washers and dryers available
10
mark
25 Sept 2025
·
Stayed 3 nights
Pet friendly and plenty of restaurants, gas stations and shopping just a couple miles away. Its right by the naval base so will see and hear a lot of fighter jet training flyovers during the day.
Pet friendly and plenty of restaurants, gas stations and shopping just a couple miles away. Its right by the naval base so will see and hear a lot of fighter jet training flyovers during the day.
10
Janis
9 Aug 2025
·
Stayed 1 night
Nice hotel in quiet area but close to restaurants
Nice hotel in quiet area but close to restaurants
10
Kimberly
27 Jul 2025
·
Stayed 2 nights
Clean, affordable and convenient. Stay was great and as expected. Enjoyed that hotel was located within business park-away from hustle and bustle, yet still convenient to dining and shopping. Front desk was polite and efficient. Only negative was lingering cars playing loud music at presumed shift change for staff. Would definitely stay again.
Clean, affordable and convenient. Stay was great and as expected. Enjoyed that hotel was located within business park-away from hustle and bustle, yet still convenient to dining and shopping. Front desk was polite and efficient. Only negative was lingering cars playing loud music at presumed shift change for staff. Would definitely stay again.
8
Kari
25 Aug 2024
·
Stayed 2 nights
Good for short stay. Had to drive to everything-not possible to walk due to area, but it also made area quiet.
Good for short stay. Had to drive to everything-not possible to walk due to area, but it also made area quiet.
10
David
9 Aug 2025
·
Stayed 2 nights
Nice hotel in a quiet location. Friendly staff!
Nice hotel in a quiet location. Friendly staff!
8
theodes
2 Jul 2025
·
Stayed 5 nights
Location was great. Close to the highway and all the atteactions. Only 20-30 minutes from the airport was very convenient.
Location was great. Close to the highway and all the atteactions. Only 20-30 minutes from the airport was very convenient.
10
Amelia
8 Apr 2023
·
Stayed 3 nights
Definitely well worth it's value. Very accommodating. I'd stay there again. Great location, somewhat secluded, but easy access to everywhere in the area.
Definitely well worth it's value. Very accommodating. I'd stay there again. Great location, somewhat secluded, but easy access to everywhere in the area.
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AI-generated summary based on recent guest reviews
Dining
No breakfast or restaurant on site, and lobby coffee may not be available; guests rely on in-room kitchens. The small pantry and loaner appliances help, but selection can be limited.
Related guest reviews
6
Stephanie
15 Sept 2025
·
Stayed 2 nights
We arrived late in the night and just wanted to get in and go to bed. The air conditioner barely worked so we were warm through the night. When we woke up the next morning we expected a coffee station near the lobby and were informed there was not. We needed to use the coffee pot in our room. We went back up to make coffee and the pot was not working. Called the front desk and the young girl at the desk by the name of Easter said she would send a new pot. After 20 min we did not receive a new pot so we called and again Easter picked up the phone and said (with an attitude) i am working on getting you a new pot and hung up. A few minutes later Easter called back and asked us to check the plug to make sure it didnt need to be reset. We explained we already tried that she again hung up on us. I returned the call and asked her if there was a problem as she continued to hang up on us and why her attitude was so unprofessional and she replied that she did not have an attitude. Finally housekeeping showed up with a new pot and we tried the same plug and it did not work. We tried a completely different outlet and it worked. The ladies apologized for the inconvenience and were very pleasant. Now back to the room. This hotel was very run down. There were cracks in the wall and carpet was worn out. There were only 2 coffee cups(and 1 was dirty) there was no glassware and the silverware was dirty. The tub would not drain properly. No dish towels.
We arrived late in the night and just wanted to get in and go to bed. The air conditioner barely worked so we were warm through the night. When we woke up the next morning we expected a coffee station near the lobby and were informed there was not. We needed to use the coffee pot in our room. We went back up to make coffee and the pot was not working. Called the front desk and the young girl at the desk by the name of Easter said she would send a new pot. After 20 min we did not receive a new pot so we called and again Easter picked up the phone and said (with an attitude) i am working on getting you a new pot and hung up. A few minutes later Easter called back and asked us to check the plug to make sure it didnt need to be reset. We explained we already tried that she again hung up on us. I returned the call and asked her if there was a problem as she continued to hang up on us and why her attitude was so unprofessional and she replied that she did not have an attitude. Finally housekeeping showed up with a new pot and we tried the same plug and it did not work. We tried a completely different outlet and it worked. The ladies apologized for the inconvenience and were very pleasant. Now back to the room. This hotel was very run down. There were cracks in the wall and carpet was worn out. There were only 2 coffee cups(and 1 was dirty) there was no glassware and the silverware was dirty. The tub would not drain properly. No dish towels.
10
John
11 Aug 2025
·
Stayed 2 nights
Perfect suite arrangement, kitchenette with all silverware, dishware and pots and pans. Full refrigerator too. Very useful
Perfect suite arrangement, kitchenette with all silverware, dishware and pots and pans. Full refrigerator too. Very useful
8
Kathy
26 Apr 2024
·
Stayed 1 night
It is set up as a suite with kitchen amenities, which is nice. They could do better with their cleaning in the rooms.
It is set up as a suite with kitchen amenities, which is nice. They could do better with their cleaning in the rooms.
8
Denise
7 Jul 2025
·
Stayed 2 nights
The price was reasonable, need more amenities such as breakfast and a pool for summertime use.
The price was reasonable, need more amenities such as breakfast and a pool for summertime use.
6
Timothy
1 Jul 2025
·
Stayed 4 nights
The person that checked me in indicated the site was formerly a Candlewood and that Sonesta merely out their branding on the site but did not really adjust operations. I agree, whirl check in was friendly, my room was next to the hosuekeeping staff huddle area. The doors in the rooms are poor for soundprooofing so i woke up to loud talking each morning of the stay. Although this is an extneded stay hotel i wouldve expected some level of house keeping service, but never received any dueing a 4 day stay. There was no breakfast and the dishes in the room were minimal for copking. This by far is the worst Sonesta experience I've had. I do not recommend and will not return if I'm in the area again.
The person that checked me in indicated the site was formerly a Candlewood and that Sonesta merely out their branding on the site but did not really adjust operations. I agree, whirl check in was friendly, my room was next to the hosuekeeping staff huddle area. The doors in the rooms are poor for soundprooofing so i woke up to loud talking each morning of the stay. Although this is an extneded stay hotel i wouldve expected some level of house keeping service, but never received any dueing a 4 day stay. There was no breakfast and the dishes in the room were minimal for copking. This by far is the worst Sonesta experience I've had. I do not recommend and will not return if I'm in the area again.
8
Mike
26 Jul 2025
·
Stayed 3 nights
I like the room itself--Bed, Desk and TV were appreciated. Since it's not close to real grocery stores, the on-site store could have been better. And I appreciate a working clock so my phone doesnt have to do double duty as alarm, overseer. Easy to find and friendly staff!
I like the room itself--Bed, Desk and TV were appreciated. Since it's not close to real grocery stores, the on-site store could have been better. And I appreciate a working clock so my phone doesnt have to do double duty as alarm, overseer. Easy to find and friendly staff!
8
Tarasha
27 Jul 2025
·
Stayed 2 nights
I enjoyed my stay at this hotel however they don't offer breakfast and you can cook in the room but there was not a pan or many utensils available. Also a small TV with very few channels . The outside area around back was nice if you sit outside at night close to the duck pond . More lighting is needed. Overall it was nice but better accomodations could be used.
I enjoyed my stay at this hotel however they don't offer breakfast and you can cook in the room but there was not a pan or many utensils available. Also a small TV with very few channels . The outside area around back was nice if you sit outside at night close to the duck pond . More lighting is needed. Overall it was nice but better accomodations could be used.
2
Faye
14 Sept 2024
·
Stayed 1 night
The hotel is out dated. I realized the next morning there a piece of a condom wrapper in between m6 pillows and the comfoter had stains on it. I showed to front desk. Said general manager would reach out and they did not. No coffee available for guests in the lobby.
The hotel is out dated. I realized the next morning there a piece of a condom wrapper in between m6 pillows and the comfoter had stains on it. I showed to front desk. Said general manager would reach out and they did not. No coffee available for guests in the lobby.
10
Bart
25 Aug 2024
·
Stayed 3 nights
Fabulous staff so kind and friendly! Room was perfect for what we needed Like that that they have other appliances that you can ask the front desk to use during your stay like a blender or waffle maker etc...wanted to use the air fryer but it was gone our whole stay. I would stay here again we had NO issues! oh the gym does need the wipes refilled as they were out the 3 days we were there.
Fabulous staff so kind and friendly! Room was perfect for what we needed Like that that they have other appliances that you can ask the front desk to use during your stay like a blender or waffle maker etc...wanted to use the air fryer but it was gone our whole stay. I would stay here again we had NO issues! oh the gym does need the wipes refilled as they were out the 3 days we were there.
10
Jenny
10 Aug 2025
·
Stayed 1 night
I booked this room for one night for my daughter and her children. She was just in town for the night and she loved it. She said it was a very clean hotel. She was able to cook for the kids so overall very budget friendly family property
I booked this room for one night for my daughter and her children. She was just in town for the night and she loved it. She said it was a very clean hotel. She was able to cook for the kids so overall very budget friendly family property
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AI-generated summary based on recent guest reviews
10
mike
last week
·
Stayed 2 nights
Hotel was quiet, priced good, clean and nice staff and nice bed. But no breakfast, dated, AC was loud and weed smokers in the parking lot.
Hotel was quiet, priced good, clean and nice staff and nice bed. But no breakfast, dated, AC was loud and weed smokers in the parking lot.
6
Joe
2 weeks ago
·
Stayed 3 nights
Room had a funky smell like smoke or something. I got home and my bags still smell like it. The table had rings on it from where cups were placed on it and not cleaned afterwards. There was 1 dead roach on the floor, I killed 1 on the counter and I saw another little one crawling on the floor. The bed needs a very good clean between the wall and box spring/ mattress. Staff seemed very nice, parking was perfect.
Room had a funky smell like smoke or something. I got home and my bags still smell like it. The table had rings on it from where cups were placed on it and not cleaned afterwards. There was 1 dead roach on the floor, I killed 1 on the counter and I saw another little one crawling on the floor. The bed needs a very good clean between the wall and box spring/ mattress. Staff seemed very nice, parking was perfect.
10
Shana
2 weeks ago
·
Stayed 2 nights
The hotel was perfect for what I needed. The staff was friendly, the room was great, I will be staying there again.
The hotel was perfect for what I needed. The staff was friendly, the room was great, I will be staying there again.
10
beth
6 Oct 2026
·
Stayed 2 nights
Very clean, home like rooms.
Very clean, home like rooms.
10
Ginger
14 Sept 2026
·
Stayed 7 nights
Rooms are very clean. The staff was friendly and helpful. A very peaceful place. I loved the pond in back . If you want a peaceful safe place to stay this is it. Very close to everything.
Rooms are very clean. The staff was friendly and helpful. A very peaceful place. I loved the pond in back . If you want a peaceful safe place to stay this is it. Very close to everything.
Property policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
FAQs about Sonesta Simply Suites Hampton
Is parking available at the property?
Yes, self-parking is available on-site for a fee of USD 5 per night. Limited parking is provided, and no reservation is required.
Does the hotel allow pets?
Yes, pets are allowed at the property with a fee of USD 75 per accommodation per week, up to a maximum of USD 150 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Where is the hotel located in relation to key landmarks?
The hotel is located in Hampton, Virginia, within a 5-minute drive of Peninsula Town Center and Langley Air Force Base. It is approximately 3.5 miles from Hampton Roads Convention Center and 6.4 miles from Riverside Medical Center.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 99.8244557527771USD
- 2026-11-06: 200.1876402746887USD
- 2026-11-07: 188.943475316391USD
- 2026-11-08: 111.4230039235611USD
- 2026-11-09: 86.548235740242USD
- 2026-11-10: 86.548235740242USD
- 2026-11-11: 94.51414883880615USD
- 2026-11-12: 94.39417602275849USD
- 2026-11-13: 134.19466444432067USD
- 2026-11-14: 123.0046047061615USD
- 2026-11-15: 91.67904042876434USD
- 2026-11-16: 87.76794370967102USD
- 2026-11-17: 87.16457739699554USD
- 2026-11-18: 87.76794370967102USD
- 2026-11-19: 87.16457739699554USD
- 2026-11-20: 104.34968174276733USD
- 2026-11-21: 104.78066134126281USD
- 2026-11-22: 87.88646438056183USD
- 2026-11-23: 88.00521568627167USD
- 2026-11-24: 88.00521568627167USD
- 2026-11-25: 88.0265365939865USD
- 2026-11-26: 88.0804026372757USD
- 2026-11-27: 104.78066134126281USD
- 2026-11-28: 104.34968174276733USD
- 2026-11-29: 87.76794370967102USD
- 2026-11-30: 88.0804026372757USD
- 2026-12-01: 97.15548983274078USD
- 2026-12-02: 96.23658946154022USD
- 2026-12-03: 96.9476964028244USD
- 2026-12-04: 106.1813236812973USD
- 2026-12-05: 106.73082395068359USD
- 2026-12-06: 92.59485712701415USD
- 2026-12-07: 103.47134747362519USD
- 2026-12-08: 96.64601751750183USD
- 2026-12-09: 96.52750538864136USD
- 2026-12-10: 96.23658946154022USD
- 2026-12-11: 107.04328287828827USD
- 2026-12-12: 115.40952677050781USD
- 2026-12-13: 99.48482462667846USD
- 2026-12-14: 96.23658946154022USD
- 2026-12-15: 103.62092696681214USD
- 2026-12-16: 103.47134747362519USD
- 2026-12-17: 103.72317506991577USD
- 2026-12-18: 115.69468536916351USD
- 2026-12-19: 115.40952677050781USD
- 2026-12-20: 96.50878125814819USD
- 2026-12-21: 96.23658946154022USD
- 2026-12-22: 103.47134747362519USD
- 2026-12-23: 96.9476964028244USD
- 2026-12-24: 103.72317506991577USD
- 2026-12-25: 108.34697608996582USD
- 2026-12-26: 107.04328287828827USD
- 2026-12-27: 93.48913082476044USD
- 2026-12-28: 103.72317506991577USD
- 2026-12-29: 103.47134747362519USD
- 2026-12-30: 96.64601751750183USD
- 2026-12-31: 96.79685268914795USD
- 2027-01-01: 108.18535233400726USD
- 2027-01-02: 116.69230909192657USD
- 2027-01-03: 99.73267163683319USD
- 2027-01-04: 103.47134747362519USD
- 2027-01-05: 103.72317506991577USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 5 per night
- Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
- Service animals are exempt from fees
- Crib (infant bed) fee: USD 50.00 per stay
- Laundry fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Dry cleaning
Golf course (nearby)
Picnic area/Tables
Services
Business centre
Dry cleaning
Luggage storage
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Golf course (nearby)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Non-smoking rooms
Picnic area/Tables
Snack Bar/Deli
Internet
Free wi-fi