Name: La Quinta Inn & Suites by Wyndham Indianapolis Downtown
Address: 401 East Washington Street, Market East District, Indianapolis, Indiana, United States of America, Indianapolis, Marion County, US
Price range: US$87–US$369 per night
Rating: 7.2

What guests think

At La Quinta Inn & Suites by Wyndham Indianapolis Downtown, travelers praise the walkable downtown location and free parking, but many report dated facilities, a tiny often unreliable elevator, and limited on-site parking alongside inconsistent cleanliness and frequent HVAC issues.

Rooms are generally small and dated, with occasional windowless layouts and noise from traffic, nearby helicopters, or trains. Service feedback is mixed, with many praising friendly staff while others cite slow responses, miscommunications, or early housekeeping entries. Breakfast is included, but quality and replenishment vary widely. Expect a basic base near downtown sights with trade-offs in comfort and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is a perk, but spaces are limited and overflow arrangements can be confusing or paid; several guests noted tickets or unclear instructions. The small, aging elevator is frequently out of service, and some equipment (ice/laundry) doesn’t work.

Related guest reviews

6

Conni

18 Sept 2024

·

Stayed 1 night

Convenient location for downtown activities. Elevator was broken during visit. Close/secure parking is very limited. There is an overflow lot, but it did not feel particularly safe. If you’re looking for a decent value for price to stay downtown, this is satisfactory.

6

Jerold

3 Mar 2025

·

Stayed 1 night

Parking garage lower level was dirty and dingy. Elevator was small and slow. Faucet in bathroom sink was not mounted/ connected well. Breakfast foods were not restocked consistently during breakfast hours.

8

Chris

31 May 2024

·

Stayed 3 nights

Free Parking is a plus , Limited spaces

6

Karen

5 May 2024

·

Stayed 2 nights

Our room was ok except for the shower. The nozzle was old and wouldn’t adjust. The elevator must be original. Four people barely fit, and no way would work if they had luggage. They were also push-button controls….not modern at all. There was limited parking at best, and at one point our only option was to park in a rutted parking lot next-door. We were there to attend a concert and I guess you get what you pay for, even though our room was close to $250 a night. This is a three star hotel at best.

6

Niels

2 Oct 2024

·

Stayed 5 nights

Washing machine was broken for the entire time and we needed to do laundry, the stairwell smelled like mold, our room was very humid and smelled funky .bathroom was not the cleanest. I was charged 96 dollars more than the price I was given. . Overpriced for the location and room. Spent 5 days in a similar hotel in Cincinnati for half the price before going to Indianapolis for 5 days. Pretty disappointing. Asked for a receipt at checkout. Printer was broken. They said they would email me the receipt but never did. Maybe because they charged me more than what I was quoted?

6

Beth

18 Oct 2024

·

Stayed 1 night

The parking was poor and not secure. The only elevator was broken, and no one was working on it. The stairwells were nasty. The bed was uncomfortable. Definitely not worth the money.

6

Shalala

2 Aug 2023

·

Stayed 3 nights

Ok for a stay but elevator was questionable and hoping the property considers updating, only one working ice machine, but decent location

8

Melanie

11 Sept 2024

·

Stayed 4 nights

It's close to downtown, but not in the nicest area. It has free parking. It is an old building, with a tiny old elevator.

4

adam

13 Sept 2024

·

Stayed 1 night

The elevator did not work, I have a disabled sister and had to carry her to the third floor. Also, the parking lot is good for 14 spaces. On orbitz it says free parking but that’s only for their limited 14 spaces. We had one towel for three people and they never brought me extras after I called and asked.

8

Josh

22 Oct 2024

·

Stayed 2 nights

The staff was very helpful and friendly. Room was clean as were the sheets. Also offered breakfast service too. Only issue was that the elevator was broken which was inconvenient but they did offer a full refund if I wanted to cancel because of it. In the end, it wasn't a deal breaker. Plus, free parking while being near to downtown is great!

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Cleanliness

Cleanliness is inconsistent: reports include dirty or stained linens, odors, pests (ants and occasional bedbugs), and untidy common areas, while others found rooms clean. Housekeeping and toiletries replenishment are sometimes missed.

Related guest reviews

2

Jacqueline

26 Jul 2023

·

Stayed 5 nights

When I arrived, I pulled the covers back. The sheets were not clean and there was a bedbug on the sheet. We were moved to another room but at that point, I did not feel safe. We went to the store and purchased drop cloths to place over the bedding and checked out the next morning.

6

Jacqueline

8 Aug 2024

·

Stayed 1 night

The room and bathroom wasn’t clean at all, the parking lot was dirty and it smelled. The elevator was tiny and barely worked. Would not stay here again

4

Cindy

16 Jun 2024

·

Stayed 2 nights

The only good thing about this hotel is the proximity to downtown. You can park and walk everywhere. Parking is free... however, it is in a small dirty basement that has old building materials stacked all.over the place. Free breakfast too, if you get there early enough before they run out. The carpeting in the hallways was wet and moldy. We moved rooms because our room had a broken bathroom door that wouldnt close and a sink that didnt drain. Second room smelled of weed. Front desk staff was friendly and tried to do the best that they could with what they were given to manage. This hotel is a dump.

6

Tia

11 Jul 2025

·

Stayed 3 nights

We like the location, very easy access to downtown features and Gainbridge. The staff are great. However, a few things not so great; hallways are hot and carpet smells funky; breakfast not very good and kitchen staff too worried about talking to each other to service visitors; showerhead too low - I had to duck down to get under it; shampoo empty; elevator is archaic and two years in a row one or more elevator is not working. Let visitors know when they are getting a room with no window.

4

Ashley

11 Nov 2024

·

Stayed 2 nights

This hotel was dirty and smelled. The elevator was broken. Trash cans everywhere were over flowing and smelled disgusting. Never had our room cleaned. They charged an insane amount for a busy weekend and it was a total scam.

4

Bryant

2 May 2024

·

Stayed 2 nights

Rented three rooms, and 2 of the three were dirty and disgusting - shaved pubic hair and used soap in the shower, and stained comforters and sheets.

4

blanca

25 Mar 2024

·

Stayed 1 night

It was going well, easy parking it looked clean and a convenient area. The problem was when we went to bed I was woken up at 2am by an itch on my arm and then my leg. Turned on the lights and found a huge bed bug!!! I put it in a cup and took it down to the reception, he didn’t seem to be yo worried about the situation and I didn’t want to make a fuss about it because I was tired and had to get up at 5am and just wanted another room to get some sleep. Didn’t get an apology or nothing!

2

Randy

13 Jun 2025

·

Stayed 3 nights

There were ants in the bed which I am allergic to and the front desk staff did not seem concerned. When I returned in the afternoon to my room I discovered the sheets had not even been changed.

2

Kyle

14 Apr 2024

·

Stayed 2 nights

Everything was terrible. Our room was dirty when we arrived. Hair in the sink, stuff on the floor. A booger wiped on a lamp sgade. There is overflowing trash everywhere, pipes in the parking garage leaking with plastic around them. By the elevators there were boxes and old heating units. People knocked on our door throughout the night and at 8am the next morning they had construction workers right outside of our room on the inside using saws. The cleanliness was brought to the attention of the hotel staff and while we were out for the day all they did was go into our room and make the bed they didn't clean the toilet the sink vacuum or anything. I've been contacted hotels.com with my concerns to see if they could move me to another hotel unfortunately they were not able to and they personally called the hotel while I was standing in the lobby in the hotel staff just laughed at our concerns. Definitely will never stay with them ever again. The photos online are completely misleading.

4

David

29 Mar 2024

·

Stayed 3 nights

At arrival was sent to a room that had not been cleaned. Overall facility was not clean and too was only marginally cleaned

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Rooms

Rooms are generally small and dated, with recurring HVAC problems and noise from traffic, helicopters, or nearby trains; a few rooms are windowless. Bed comfort varies, and in-room fixtures sometimes need maintenance.

Related guest reviews

8

Tiffany

15 Jul 2025

·

Stayed 2 nights

Everything was great but the AC unit in our room. It was barely working and coming out of the wall. Oh the elevator is super slow but that was fine too. We didnt complain or anything because it was a busy few days with the Indiana Fever home game but they need to do an update on the rooms. But service was great room was clean bed clean etc just the AC was a big let down on a 90 degree heat wave.

6

Hardi

3 Sept 2023

·

Stayed 1 night

Basic hotel, nothing fancy. Just a place to sleep bothing more. Rooms are pretty small and can be noisy due to helecopter place next door. Careful of elevator as the buttons were broken when i went. Also bed sheets not clean. We didnt say anything aince it was pretty late at night when we noticed. But please check that the first. Also no hand soap or facial tissues in the room. Other than that, pretty good location and price.

6

Diane

13 Aug 2025

·

Stayed 1 night

good location in downtown but difficult to enter the garage without having to circle around the building. Staff were professional. Everything clean. Elevator very small and so was our room. Bed was comfortable but difficult to get into because it sit high Asked for step stool but none was to be had. Would I stay here again? Probably not.

10

Ronald J.

25 Apr 2025

·

Stayed 1 night

Room is OK - dated but clean. Long, narrow hallway is not well air conditioned. Checkin fast and easy. Convenient covered parking. Not far from skid row. Short walk to downtown restaurants and shopping. Either hidden frequent nearby freight train or jet engine testing facility a block or two away. Overall grade a B minus.

4

Guilherme

27 May 2025

·

Stayed 3 nights

I hope my notes help to improve this property. It was my 2nd year in a row staying at this hotel. The rooms are nice, the location is great, accessible to the downtown’ main restaurants, and the parking is great. Nevertheless this year, we felt the experience was poorer: room was extremely noisy, with AC not cooling but sounding like a truck going uphill, and the exhaust in the bathroom loud as a race car. The bed sheets were not pristine clean. The lady in charge of the breakfast seemed to be more worried about her phone, letting coffee, cups and plates lacking, no replenishing the food (while still within time). Lastly, the strong scent of lavanda at the lobby and aisles with humid, saturated and stuffy air were not also pleasant. I really like this hotel and hope these notes can help the management make this place great as it was last time I was there.

4

Kelly

5 Nov 2024

·

Stayed 1 night

The mattresses we old and lumpy. The bathroom faucet was broken. The heat/AC unit made a high pitch whistle noise. Glad I only stayed one night.

2

Haleigh

5 Apr 2025

·

Stayed 2 nights

It was close to downtown but we did not have hot water in our room and it did not have windows. We felt like we were in a dungeon. We ended up switching rooms to get hot water. The next morning the maid WALKED INTO our room while we were sleeping to clean it. It was 9:00 in the morning. She then came in AGAIN at 10:15. Apparently, the front desk didn’t tell her we had switched to that room.

6

John

29 Jul 2024

·

Stayed 2 nights

The room air conditioning barely kept the room cool and the hall ways are a sweat box! Other than the room smelled funky probably because the ac unit needs serviced, it’s a affordable convenient place.

4

James

10 Aug 2025

·

Stayed 3 nights

Notified management that the A/C was not operating properly. No response. Asked the front desk for hot water. They said you have a microwave in your room. I said it didn’t work and neither did the coffee maker. Response: “Nice.” No fix. Located about a block or two from a train line that runs ALL NIGHT. Bedspread was dirty upon check-in. They brought us a thin blanket while we were gone and left it on the bed. Fortunately, it wasn’t cold enough in the room to need a heavier bedspread. I could go on, but you could imagine. We will return to Indy for future trips. This hotel will not be an option for our stay.

4

Jim

31 Aug 2023

·

Stayed 1 night

Tiny room, way to cramped, no comfort chair to sit in. Very small bathroom. Very loud noise from the road.

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Service

Service is mixed: many guests describe friendly, accommodating staff, but others reported slow or unresponsive help, room-assignment errors, denied requests, and housekeeping entering without knocking.

Related guest reviews

4

James

4 Feb 2025

·

Stayed 1 night

The property is in the middle of nowhere to be honest. Not that big of an issue typically because we only sleep in the hotel. However when asking about how checking in works at this hotel the front desk clerk was extremely rude. I was early for check in and was simply asking what I needed to do when the front desk said that every hotel works the same and I should know when check in is. I’ll admit I should have known but the rudeness was unnecessary. As far as cleanliness, I have stayed in far more clean hotels but have also stayed in much worse, everything seemed to have a brownish tint to it which made it feel dirtier than it actually was as well

8

Debby

27 May 2025

·

Stayed 3 nights

John was very accommodating and resolved issues immediately,

10

Lyndsey

21 Dec 2024

·

Stayed 1 night

Stayed in Indy to see comedian Jeff Arcuri at the Old National Theater. This hotel offered prime location, and FREE parking! We booked the hotel a couple months in advance, and when their elevators were down, they messaged us to let us know, incase we needed better accommodations, and needed to cancel the booking and rebook elsewhere. I really appreciated that communication! We did not need elevator, so we were okay with that. On the day of arrival, the gentleman at the front desk was very nice. Guess what? One of the elevators was up and running! Anyways, we did have to change room's only because the heater was set on 75 and would not turn down lol. The room was extremely hot. It is the middle of December, so we needed to keep heat, just not that hot lol! The same gentleman helped us and was quick to give us a different room. Although we were only in the 1st room for 5 minutes, both rooms were very clean. The bed was comfortable, and we had a decent view with our second room. They do have breakfast, but we didn't attend. I always leave a cash tip anytime I stay at a hotel, and this time I forgot to grab cash. I liked the fact that you could do a quick check out and leave a tip through your phone. Although they had a few minor issues between the elevators and the heater, if we attend more events in that area, we will definitely stay here again!

4

Scott

21 Jul 2023

·

Stayed 1 night

Our experience was best described as a comedy of errors. Upon arrival my wife and I attempted to adjust the temperature in our room. We notified the front desk staff, who moved us to a second room, where we experienced the same problem with the air conditioning unit. Finally, after being moved to a third room were we met with a unit that functioned properly. The elevator, ice machines, and parking were barely operational or abismal to navigate.

2

Martha

27 Feb 2025

·

Stayed 1 night

There was a drunk careening around the lobby at 10 PM when we returned to our room. There were very loud conversations outside with men and women arguing. The sound inside (people in the hallway) and from the outside was quite loud. The crowning blow was around 11:00 PM a man and woman came storming down the hall angrily banging on a door and shouting full-voice to open up. We thought it was the police breaking a drug deal. But it was two grown men yelling and threatening each other, with a woman yelling, too. It was so severe we thought guns might be an issue. It was so frightening. And there was *no answer* when we tried to quietly call the front desk for help!! It was on the third floor roughly around Room 305.

10

Jamie

28 Jul 2025

·

Stayed 2 nights

Went above and beyond. Flight arrived early, they offered to hold my bag while I'll explored downtown Indianapolis

8

Timothy

11 Sept 2025

·

Stayed 2 nights

Great location, and the front desk staff was very nice and accommodating.

2

Adam

11 Apr 2025

·

Stayed 1 night

Terrible and rude staff

4

Rachel

2 Nov 2024

·

Stayed 1 night

Check in was great. We knew it would be busy so expected to have to wait, especially after my early check in request was denied. Much to my surprise the check in staff was well prepared and we were able to check in to our room early. We booked 2 queen beds but only got one king which was annoying but there were only two of us so we just dealt with it. The elevator was out of service but I didn’t deduct stars for that because they did alert us ahead of time and it wasn’t a deal breaker. The real issues were in the morning. FOUR SEPARATE TIMES MEMBERS OF HOUSEKEEPING TRIED TO ENTER OUR ROOM WITHOUT EVEN KNOCKING between 7 and 9 am. Check out is 11. Thankfully we had the security bar in place so they couldn’t open the door all the way. Then we went down for breakfast 30 minutes before breakfast ended. There were no plates, no coffee, and no one at the front desk to ask about it. When someone finally showed up behind the desk, it was the guy that tried to barge into my room unannounced the 4th time when I was able to make it to the door in time to tell them to stop trying to come in our room. 0/10, would not recommend.

6

Destinee

22 Jul 2025

·

Stayed 3 nights

The biggest disappointment was the front desk staff. The room was fairly cold and I asked the front desk personnel for an extra blanket, they said no. They gave a mediocre explanation but said no nonetheless. Also, the front desk staff did not inform me that housekeeping only comes when requested. I learned that the hard way when the trash and dirty towels were not taking out after a long day of exploring downtown.

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Location

Central, walkable spot near Gainbridge Fieldhouse, Lucas Oil Stadium, and downtown dining and venues. Some mention street or transport noise and a somewhat sketchy feel with a visible homeless presence.

Related guest reviews

4

Brandee

22 May 2023

·

Stayed 1 night

Somethings I wish I'd known. The hotel is across the street from a busy hospital, so ambulance sirens will wake you up at all hours. The hotel is very old so anyone talking on the sidewalk can be heard in your room. Our room had an adjoining door, also old and not sound proof, so when our drunk neighbors came in at 3 am my children were awoken with every profanity known to man. There is very little parking. There is overspill parking in a gravel lot next door, with zero security, not even a fenced area or line of sight to the hotel. We had to play with the dangling cable in the back of our tv to keep a connection. The fire alarm in the gym was ripped out of the ceiling. There was a cigarette butt in our AC. The AC was so loud it sounded like a helicopter (which also land at the hospital). We tried to use it to block out the car noise. The staff was definitely overworked, but friendly. This hotel is about 2 blocks from a much nicer, updated part of town. I would definitely move in that direction if I were to visit again.

10

Jielong

29 Mar 2025

·

Stayed 1 night

Location is great! Walking distance to Gainbridge Fieldhouse! Free parking at downtown is the best! Great room and breakfast!

10

Brian

2 Apr 2025

·

Stayed 2 nights

Great spot very close to the basketball arena. We stayed for the B1G tournament. Couldn’t have asked for a better spot.

10

Ronald J.

25 Apr 2025

·

Stayed 1 night

Room is OK - dated but clean. Long, narrow hallway is not well air conditioned. Checkin fast and easy. Convenient covered parking. Not far from skid row. Short walk to downtown restaurants and shopping. Either hidden frequent nearby freight train or jet engine testing facility a block or two away. Overall grade a B minus.

8

Jessica

13 Jul 2025

·

Stayed 1 night

Great location to get walk Gainbridge stadium with free parking and free breakfast.

10

Rachel

15 Aug 2025

·

Stayed 2 nights

Location is excellent, walkable, many restaurants and shops close by

10

John

16 Jun 2025

·

Stayed 2 nights

The location of this property is EXCELLENT for downtown Indianapolis. The staff was warm and helpful. The neighborhood is a little sketchy with homeless drug addicts a block away, but the property itself is nice.

8

Laura

24 Jun 2024

·

Stayed 1 night

Hotel was good. But the outside mess around there is horrible. Couldn't even stand outside to smoke or take a breathe of air without getting bum rushed by the homeless. And the homeless want to fight you if you say no. I had a great view of the city

10

Daniel

15 Jun 2024

·

Stayed 1 night

We stay here for Fever games. Great location and friendly staff.

10

Talitah

9 Feb 2025

·

Stayed 1 night

Great stay and walking distance to Lucas oil stadium!

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Dining

Complimentary breakfast is available, but quality and replenishment vary; several guests found it limited or poorly stocked, while others thought it was good.

Related guest reviews

10

Carey

27 Sept 2025

·

Stayed 1 night

Good service, clean and newly updated runs and public spaces. Breakfast was standard, but replenished frequently and decent variety. We will plan on staying here again next time we visit this part of Indy

6

Tia

11 Jul 2025

·

Stayed 3 nights

We like the location, very easy access to downtown features and Gainbridge. The staff are great. However, a few things not so great; hallways are hot and carpet smells funky; breakfast not very good and kitchen staff too worried about talking to each other to service visitors; showerhead too low - I had to duck down to get under it; shampoo empty; elevator is archaic and two years in a row one or more elevator is not working. Let visitors know when they are getting a room with no window.

10

Sarah

9 Jun 2024

·

Stayed 1 night

Continental breakfast was the best I’ve had at any La Quinta, great job!!! The manager was also very kind and came upstairs with drano when the sink did not drain and fixed it promptly.

6

Charles

12 Aug 2024

·

Stayed 2 nights

Breakfast service was pretty bad. We were there for two mornings and they ran out of items, and were in no hurry to replenish. People were waiting for coffee both mornings and no one was in a hurry to fix the issue. We also went down and asked for one extra towel. We were told they had none. What hotel runs out of towels?

10

Brian

12 Sept 2024

·

Stayed 1 night

Close walk to Gainbridge Fieldhouse for a WNBA game. Free parking was available and free breakfast in the morning was very convenient!

8

Lynn

29 Aug 2025

·

Stayed 2 nights

Very nice, clean room, friendly staff, great service. Breakfast could improve...Pancakes/syrup was watered down, scrambled eggs were tasteless. I'd still stay there again though.

4

Jimmy D

9 Aug 2024

·

Stayed 4 nights

Ran out of breakfast items three days in a row during our conference. Staff seemed unconcerned. Had only one small, old, very slow elevator. Ice machine on our floor did not work. Rates were double what usually pay at other LaQuinta Inns but quality was much lower than other experiences in southern states.

4

Melodia

14 Apr 2025

·

Stayed 5 nights

The hotel was just okay overall. I was in town for a business trip and found several areas that could use improvement. My shower was missing basic toiletries like body wash, conditioner, and hand soap. The bed was quite uncomfortable, which made it hard to get a good night's rest. The elevator was extremely small—barely fit two people with minimal luggage—which was inconvenient. While there were signs of recent attempts to upgrade the property, the execution fell short. The bathroom sinks were cracked, wall repairs were poorly patched, and paint touch-ups didn’t match the original color, giving the room a neglected feel. Breakfast was also underwhelming. On the first morning, they had run out of drinks and cups, and these weren't replenished until the following day. Overall, the stay was manageable, but I wouldn’t choose this hotel again unless improvements are made.

4

Robert

21 Nov 2025

·

Stayed 4 nights

Breakfast was poor. Limited options. Did not use parking

6

Jeffrey

7 Aug 2025

·

Stayed 3 nights

This hotel is my benchmark for adequate. Bed was comfortable enough, shower worked better than expected. There's just an odd smell in the stairwell. The breakfast was fine, but I don't think I'd have that coffee ever again. The staff was helpful and friendly enough! I had come for GenCon and the location was great; just a 15 minute walk to ICC, but far enough from everything to be quiet at night. Wi-Fi worked great. Also, it's weird that it appears the entryway off the sidewalk is the same space as the entrance to the parking lot. I wouldn't be mad if I ended up here, but I may look for another hotel in the future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$116
March	US$146
April	US$203
May	US$151
June	US$140
July	US$136
September	US$106
October	US$127
November	US$118
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $107	17 $111	18 $101	19 $120
20 $101	21 $93	22 $120	23 $98	24 $126	25 $120	26
27 $119	28 $92	29 $93	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $95	3 $87
4 $88	5 $97	6 $102	7 $100	8 $102	9 $116	10 $212
11 $104	12 $103	13 $90	14 $90	15 $96	16 $126	17
18	19 $111	20 $278	21	22	23 $369	24 $121
25 $87	26 $90	27 $105	28 $122	29 $122	30	31

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, City View

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Tub with Grab Bars)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Bathtub with Grab Bars)

Deluxe Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about La Quinta Inn & Suites by Wyndham Indianapolis Downtown

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Prices for upcoming dates