Name: Hyatt Regency Indianapolis
Address: 1 South Capitol Avenue, Wholesale District, Indianapolis, Indiana, United States of America, Indianapolis, Marion County, US
Price range: US$154–US$889 per night
Rating: 8.65

What guests think

At Hyatt Regency Indianapolis, travellers praise the central, walkable location and consistently friendly staff, while noting recurring drawbacks like long elevator waits, pricey and confusing parking, dated or noisy rooms, and intermittent climate or hot-water issues.

Many find the hotel clean with standout city views from upper floors. Facilities feedback is mixed: a small or chilly pool contrasts with a solid gym and a lively bar. Overall, expect friendly service, a good base for events, and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are a mix: the gym is well equipped and there’s a lively bar, but guests repeatedly report slow elevators, a small or chilly pool, and costly, sometimes confusing, third-party parking. A few also mention hot-water or water-pressure issues.

Related guest reviews

10

Keri

27 Jun 2025

·

Stayed 1 night

We enjoyed our stay here. We went up and stayed for a Fever game and were surprised at the walkability of everything from this hotel. It also had food options attached along with a parking garage. The parking garage was easy and convenient and charged by the day. Happy with our choice. The room was a basic room but clean and had a lovely bathroom/shower area. The workout area was nice and updated with equipment to do almost everything. Happy with our choice and would definitely stay again!

6

Kayley

21 Mar 2025

·

Stayed 1 night

Everything was great besides the pool. If you plan on going during the colder months, just know it’s unusable. The area it’s in is freezing and the water was freezing. The entire point of staying in a hotel was to be able to go to the pool, so this kind of ruined it for us.

10

Timothy

16 Mar 2025

·

Stayed 1 night

connected to parking and convention center by extensive walkways.

10

Theressa

4 Jul 2025

·

Stayed 1 night

We loved how close it was to everything. It was a nice walk to eat and then onto Gainbridge. We stopped and had a cold one at the bar!!!

6

Ubaldo

9 Feb 2025

·

Stayed 1 night

Nice hotel near Lucas Oil stadium. Room and service were fine, but we will never be back. The elevator situation was unbelievable. Anytime you had to use an elevator, it was 10-15 minute ordeal. There were plenty of elevators... 4 regular and 2 service, but it was just too slow. The problem is that there are 20 floors and it could not handle the people at peak times.

8

Alexa

18 Jun 2024

·

Stayed 1 night

Wonderful except parking. When you arrive there is a parking facility underneath but self park is not validated while valet is - a fact not on Expedia’s website or the hotels and which nobody told me when I arrived or at check in.

4

chris

8 Oct 2024

·

Stayed 1 night

Cold shower, luke warm at best

8

Valerie

15 Feb 2025

·

Stayed 1 night

It was nice. The Wi-Fi sucked.. lol.. and you pay to park.. other then that.. enjoyed’

6

Jamie

9 Feb 2025

·

Stayed 1 night

Hotel was fine, but the worst elevators in downtown Indy.

8

Shawn

14 Jul 2025

·

Stayed 4 nights

Great location, Great view. Expensive rooms, expensive parking. Nothing was included like other hotels, such as breakfast. You also had to pay $65 per day to park your car there (valet) or you could park it yourself for $45 for every time you came in.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean or spotless spaces, but others note inconsistent housekeeping with dusty corners, unpleasant odors, or mold. Towel checks and bathroom detail occasionally fell short.

Related guest reviews

2

Candyce

19 Jan 2024

·

Stayed 4 nights

This was by far the most DISGUSTING hotel I have stayed in. I have a video of myself wiping MOLD off of the shower. I walked in to a room with piles of food crumbs all over, called the front desk to clean, didn’t happen. Went to the front desk to ask for a cleaning and it didn’t happen. I finally had to get livid with the staff before they could locate a vacuum to do basic cleaning. Uber eats delivered my food for the front desk and they looked at me like an idiot and told me to walk around the hotel to find it on my own! Wallpaper was peeling, visible dust everywhere and dirty mattresses were left in plain sight. If you are going to let people use service elevators at least empty the trash ONCE. By day 3 the smell of rotted pizza made me sick. The same garbage bag sat out our entire stay. Simply GROSS. How dare this hotel offer a contest about who can check out with the cleanest room when you don’t clean in the first place. The restaurant buffet had cold rubbery eggs that costs 25.00 each. The cherry on top is I was told because I booked with hotels.com that I have to deal with whatever I get and next time book direct. I would NEVER recommend anyone stay at this place. Go to the Days Inn - it’s probably cleaner

4

Jessica

20 Mar 2024

·

Stayed 1 night

A nice hotel and surrounded by good eatery and such, but the cleanliness was not up to par in our room.

10

Ashlee

6 Oct 2025

·

Stayed 1 night

The place was spotless. The front desk attendant also gave us a beautiful view.

6

Karen

17 Jun 2025

·

Stayed 4 nights

I was there 4 days. No housekeeping the entire time.

2

Stefan

25 Jul 2025

·

Stayed 1 night

Our room smelt like literal cat piss so assuming the carpet was not clean or sofa bed. The bed sheets had no fitted sheet so the mattress top was exposed. The overall cleanliness was suspect, and we checked in and out as quick as possible. Would not recommend.

10

Jeelan

19 May 2024

·

Stayed 2 nights

The property is immaculate. Very clean & modern. Located conveniently with plenty of restaurants you can walk to. Very lively atmosphere.

6

Tara

28 Jun 2025

·

Stayed 1 night

The property needs to have detailed cleaning. The baseboards the corners behind the bed was extremely dusty and dirty. I dropped my phone behind the bed and I was appalled.

10

Madison

22 Dec 2024

·

Stayed 1 night

This property was very clean and staff was friendly

6

Richard

8 Oct 2024

·

Stayed 2 nights

My room was not clean. Soil in bathroom and beside my bed.

10

Lisa

15 Apr 2025

·

Stayed 2 nights

Clean

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Rooms

Rooms win praise for views and some comfort, but several feel dated, noisy from the atrium or street, and affected by climate control problems. Sizes vary; a few guests also mention worn fixtures or outlets not working.

Related guest reviews

4

Nakita

18 Jul 2025

·

Stayed 2 nights

Air conditioning couldn’t keep up in our room so it was hot. Beds were uncomfortable.

8

Fred

8 Nov 2023

·

Stayed 2 nights

Great location but regrettably the ac didn’t work, the bed and pillows need to be updated to more comfort. The staff was very accommodating, I will stay here again.

6

Mark

17 Aug 2024

·

Stayed 1 night

We were on the 19th floor. The room overall was fine but the A/C didn't keep the room cool. It was very warm, so much so that it was hard to sleep. And several of the wall plug ins didn't work.

8

Philip

19 May 2025

·

Stayed 1 night

The room was a little small. But everything else was great.

10

Jessica

21 Mar 2025

·

Stayed 1 night

The room was clean and spacious. The hotel is close to so many great restaurants and sports arenas.

6

Giang

1 Jul 2024

·

Stayed 1 night

It was too noisy until late night outside our room. The room does not insulated well so we could hear all the noises outside our room, and even from the street. The air-conditioning was too noisy. I could not sleep at all. :(

8

Timothy

26 Dec 2024

·

Stayed 1 night

Great place overall, but extremely loud from the open layout design. If you are trying to fall asleep before 3am, bring ear plugs.

8

Jami

13 Oct 2024

·

Stayed 1 night

Place is ok, great location. The faucet in the bathroom was loose as was the sink. I do t understand keeping microwaves by the ice machines and only on certain floors. The elevators are painfully slow. We waited for almost 10 minutes when 4 should’ve been running and only two were. The night before we saw a line to get on that went through the lobby. The open concept of the hotel is nice however we were ten floors up and could hear people in the bar at 1am yelling and laughing. And the drag racing outside on the downtown streets is not easy to sleep to either. I understand that is not something the hotel can control but the noise is bothersome. Valet was easy and fast. When we checked into our room, there was very loud music coming from next room. I called the front desk and they told me it was housekeeping in the next room. I felt this was rude and inappropriate. Bed was ok, pillows were terrible. I couldn’t get the AC or air to come on for than a minute at a time.

10

Mary

8 Jul 2024

·

Stayed 2 nights

Staff members were helpful. The room with a view of the Capitol was wonderful. Very convenient to all attractions.

8

Deborah

14 Sept 2025

·

Stayed 1 night

The Hyatt is conveniently located right in downtown Indianapolis, which makes it easy to get around and enjoy the city. The staff was friendly and welcoming, which I appreciated. That said, the property itself feels dated. The bed wasn’t very comfortable, and the headboard (photo included) really shows its age—definitely something that should be replaced. For a brand like Hyatt, I expected more modern touches and a better night’s sleep. I also mentioned that we were celebrating our anniversary, but nothing extra was offered, which was a bit disappointing. Small gestures go a long way in making stays memorable, and this felt like a missed opportunity. Overall, great location and nice staff, but the hotel could benefit from some updates and more attention to guest details.

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Service

Service is widely described as friendly and helpful across front desk, valet, and security, with problems often resolved quickly. Some guests, however, faced slow check-in, uneven follow-through on requests or room types, and mixed experiences with valet and room service.

Related guest reviews

10

Kishan

27 Jan 2025

·

Stayed 1 night

We stayed at the Hyatt Regency in Indianapolis and it was perfect. The room was clean and well attended. The staff (Henecy/Gift/Robi) were courteous and helpful.

10

Katelyn

5 May 2025

·

Stayed 1 night

The staff were amazing, the stay was great! The rooms were clean! The building was clean! Again the staff went above and beyond for myself and the party I was with! We had car troubles the valet parking men were all wonderful and went out of their way! I would a thousand times over recommend this place solely for their staff! I do wish they served complementary breakfast! Overall I am pleased with my stay and your staff is phenomenal

8

Tomohito

18 Jul 2025

·

Stayed 2 nights

It took a long time to check in . We had to wait to checke in for good 15=20 minutes despite there were three people at the counter. In room no TV service when it rained hard.. so we just had to sit around… room service order was not easy using QR code and it was not easy The room was clean and well equipped. Shower water pressure was too low and water was so hard.

2

Tara

25 Jan 2025

·

Stayed 2 nights

Was followed and stalked by security, because someone said I was on drugs because I was coughing, actually I was having a medical emergency but oh well right? And then management says here’s free breakfast for your issues and treats future patrons from a volunteer fire dept with NO RESPECT!!! Shame on you Carlos!!! On top of that I asked for a warm comforter for the bed which should have been on there and brought a rough blanket maybe the size for a small child… I paid big to stay here for the weekend only to be treated and made to feel very uncomfortable and unwelcome..

10

Ashley

7 Sept 2024

·

Stayed 1 night

Gift at the front desk was AMAZINGGGG!!! We arrived early because our flight got in early and didn’t expect to be able to check in but gift gave us the gift of being able to check in at 10 in the morning. Upon our departure, we were granted late checkout, which was 12:30 PM. This place was awesome thank you Gift!!!

10

Randall

25 Dec 2024

·

Stayed 1 night

Front desk and room service was great customer service

10

Denise

30 Jan 2025

·

Stayed 1 night

Check in/out was easy. We used valet parking and it was very helpful. I didnt like the cleaning lady knocking on our door at 10am to try too get in our room to clean. We felt rushed to leave the room.

4

Debbie Sue

21 Jun 2025

·

Stayed 3 nights

Had to change rooms 3 times. 1st room 2 double beds, This was our 43 rd wedding anniversary. I had to wait 45 min to talk to manager and then prove that I had PAID for the king size bed. 2nd room made for wheelchair everything at lower levels, very uncomfortable. Left my phone charger in 2nd room on day 2 . They can’t find it or let me back in that room , I checked in at the desk 2 a day for 2 days.. 72 hours later they find it as I am on my way to the airport.

10

Bruce

28 Jun 2024

·

Stayed 2 nights

The staff at the Hyatt were phenomenal. The first night of our stay there was loud shouting from the next room. At first it sounded like it was coming from the hall or the balcony from the next floor. We discovered it was coming through a connecting door. We became frightened because the loud voice sounded angry. After several texts with the front desk and checks by security we were offered a different room. The security team ushered us out of the room and were extremely kind. They stayed behind to monitor the situation in the adjoining room. My husband and I give high praise to the night staff and the security team. Thank you.

4

Ryshelle

7 Jul 2024

·

Stayed 1 night

Jennifer at the front desk was amazing. The rest of the short stay was just disappointing. It was especially frustrating when we were waiting to sleep and the blanket we requested took a half hour to get. And all they brought was a sheet, and was brought to me and basically just thrown into my hands. I felt like an inconvenience, so I didn’t ask for a blanket. Because of that, it was a cold night of sleep. We increased the temperature, but it never warmed up for us. I also paid for an upgrade to a suite being informed there was a privacy wall between the bed and pull out couch. We were disappointed when there wasn’t any form of separation. So that was a waste of money. My stay started off great because of Jennifer at the front desk. The rest was a complete disappointment.

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Location

Downtown location is a standout: walkable and connected via skywalk to major venues like the Indiana Convention Center, Gainbridge Fieldhouse, and Lucas Oil Stadium. A few mention street noise or concerns around nearby malls/garages, but most found it very convenient.

Related guest reviews

10

Jennifer

10 Nov 2023

·

Stayed 1 night

Situated in the heart of the city this is a great place to stay! Others mentioned parking: it’s a strange situation and traffic flow is not marked. Large vehicles would not be a good idea! Staff was excellent and room very clean. I would recommend!

10

Stanley

22 Sept 2025

·

Stayed 1 night

Very clean and well kept. I liked that it was in walking distance from our event and from everything else going on downtown. The parking is a bit much and a bit inconvenient since it's not come and go but that's to be expected downtown. The only issue I had was the towels could've been cleaned and inspected better but other than that the hotel was nice, we would stay again

10

Timothy

16 Mar 2025

·

Stayed 1 night

connected to parking and convention center by extensive walkways.

10

Michelle

24 Sept 2025

·

Stayed 1 night

Great stay. Convenient location.

8

Myron

5 May 2025

·

Stayed 1 night

Excellent downtown location. The room was adequate but could have used a little updating.

10

Lisa

13 Dec 2024

·

Stayed 2 nights

I was there for PS/Oregon Big 10 Game. Although Penn State lost everything else was great. From checking in( Front desk employees were awesome) to checking out. Hotel is beautiful with very clean rooms. Loved the location was close to Stadium and the local bars.

10

Dana

13 Oct 2024

·

Stayed 1 night

Great location for Lucas Oil events.

10

Sara

11 Apr 2024

·

Stayed 1 night

The skywalk to Lucas Oil Stadium for a concert is super convenient!

10

Marc

15 Jul 2024

·

Stayed 2 nights

Nice trip to Indy. Close to restaurants. The parking garage across the street attached to the convention center is very convenient but will have a daily charge for parking.

10

Larry

26 Aug 2025

·

Stayed 2 nights

Great location and convenient to reach.

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Dining

On-site dining is well liked, especially the Eagle’s Nest for views and special meals, plus a good bar and a convenient lobby Starbucks. Downsides include limited hours, pricey breakfast, and QR-code room service that can be confusing or unavailable.

Related guest reviews

10

John

30 May 2024

·

Stayed 2 nights

Very good check-in experience; special shout out to Jennifer who was really helpful on several occasions. Very good room and facilities, but limited dining options nearby.

10

Gregory

27 Sept 2025

·

Stayed 3 nights

Friendly and helpful people. Nice room and restaurants.

8

Naoyuki

9 Aug 2023

·

Stayed 2 nights

It was very convenient as it locates center of downtown, easy accessibility from airport to dining places. However, breakfast was not good. Nobody is in egg station, all actions are very slow, no selection of foods

10

Dawn

17 Apr 2024

·

Stayed 1 night

Great location in downtown Indianapolis. Valet and luggage service made check-in seamless. We had dinner at the Eagle’s Nest, which was delicious! Views of the city were beautiful; especially the sunset. Would recommend!

8

Tomohito

18 Jul 2025

·

Stayed 2 nights

It took a long time to check in . We had to wait to checke in for good 15=20 minutes despite there were three people at the counter. In room no TV service when it rained hard.. so we just had to sit around… room service order was not easy using QR code and it was not easy The room was clean and well equipped. Shower water pressure was too low and water was so hard.

10

Mariama

9 Apr 2024

·

Stayed 1 night

We were there for a concert. The bartenders were very friendly and helpful. The drinks were wonderful. I didn't know what I wanted, but the bartender made a great suggestion. Nice selection of restaurants and gift shops.

10

Theressa

4 Jul 2025

·

Stayed 1 night

We loved how close it was to everything. It was a nice walk to eat and then onto Gainbridge. We stopped and had a cold one at the bar!!!

6

Shana

20 Jul 2025

·

Stayed 1 night

The room was very pricey for what you get. We wanted to check in early, given a hard time: wrappers were left in the bathroom, Luke warm water at best to shower. We couldn’t order room service they just kept telling us to use a QR code with no other explanation.

10

Trinidy

18 Apr 2024

·

Stayed 2 nights

Really easy check in, and the room was as expected. The Eagle’s nest restaurant is a must experience! One of the best restaurants in the area and it’s in the hotel at the very top.

10

Dana

28 Sept 2024

·

Stayed 1 night

Eagle's nest restaurant was outstanding. Room was just a normal hotel room, nothing fancy for the price. Staff is friendly. Valet parking is a cool thing. Room service available. Used it to get an amazing breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$213
February	US$232
March	US$245
April	US$338
May	US$290
June	US$261
July	US$210
August	US$237
September	US$213
October	US$228
November	US$229
December	US$207

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $235	17 $216	18 $225	19 $216
20 $205	21 $210	22 $255	23 $517	24 $473	25 $511	26 $439
27 $282	28 $227	29 $227	30 $219

Su	Mo	Tu	We	Th	Fr	Sa
				1 $204	2 $204	3 $204
4 $171	5 $170	6 $171	7 $244	8 $204	9 $227	10 $482
11 $195	12 $270	13	14 $307	15 $204	16 $176	17 $252
18 $219	19 $200	20	21 $889	22	23 $255	24 $194
25 $154	26 $204	27 $220	28 $225	29	30 $438	31 $246

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Club Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed (Capitol View)

Room, 2 Double Beds, Accessible (With Shower)

Room, 2 Double Beds (Capitol View)

Executive Room, 1 King Bed, Corner

Room, 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible (Shower)

Club Room, 2 Double Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Indianapolis

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Prices for upcoming dates