Name: Microtel Inn & Suites by Wyndham Bossier City
Address: 2713 Village Lane, Bossier City, Louisiana, United States of America, Bossier City, Louisiana, US
Price range: US$66–US$94 per night
Rating: 7.5

What guests think

At Microtel Inn & Suites by Wyndham Bossier City, travellers consistently note friendly front-desk interactions and decent value, but reviews also mention inconsistent service experiences, small rooms with comfort trade-offs, and several maintenance concerns affecting convenience.

Cleanliness feedback ranges from very clean rooms to reports of odors, stained linens, and occasional pests. A recurring issue is the elevator being out of service, along with broken ice machines or laundry, while breakfast is a simple continental spread that can run short on items. The location is convenient near I-20 and restaurants, but thin walls and nearby train tracks create noise for some, and Wi‑Fi or TV reliability is frequently noted as uneven. Expect a budget stay with trade-offs between price and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; the elevator is frequently out of service, and some ice machines or laundry were inoperable. Parking is easy and well lit.

Related guest reviews

6

Timothy

20 Oct 2024

·

Stayed 3 nights

Elevator doesn’t work, rooms are small, it’s adverage, but there’s not many better options in Bossier City.

8

Nikki

21 Oct 2024

·

Stayed 2 nights

The elevators were out of service, still. The door to our room was hard to shut. We were on the 2nd floor and our room was right next to the stairs, which sucks when the elevators are down. The bathroom door had a hole in it. It was pretty clean though, and the front desk staff was nice.

8

Anthony

23 Sept 2024

·

Stayed 3 nights

Elevator was out of service and we were on the 3rd floor and my wife has a bad knee and going up and down the stairs swelled her knee

4

Jemina

30 Oct 2024

·

Stayed 2 nights

This is my second time in this hotel! First time I stayed the elevator was broke. They gave me a room in the second floor so i needed to use the stairs! Two weeks after stayed there again and the elevator were in the same situation! And this time I was on the third floor!!!! Im not coming back! Don't recommend this hotel!

6

James

4 Oct 2025

·

Stayed 2 nights

The hotel room was good and clean. The issues I encountered: on Saturday, the elevator was not working for a good part of the afternoon into evening. When checking out at the front desk, the associate at the time was on their phone, but did pause their call when I walked up. I asked for a receipt showing a zero balance (that I paid the balance.) This is a normal ask for those who travel for business. The person insisted that Hotels.com would be giving me that (they have never done this). I politely informed her of such, and iterated I have received this every time I have stayed at that exact same Microtel location. While looking up my stay data, she continued to state that she wasn't sure what I would want since it wouldn't have a balance. I informed her this was the point. She eventually appeared to understand; however, my issue is the unnecessary lip I received from this staff member for something that isn't really her business why I want it, it's their job to provide it when asked. For these reasons, I knock two stars off the visit rating. Don't argue with guests asking for normal services.

10

Sharon

19 Dec 2025

·

Stayed 1 night

Parking was easy and area clean and brightly lit. Service counter was great and cheerful. Checkin was quick and efficient and even booked us for our return trip quickly. She had information for us in direction and food choices. Room was nicely appointed but tv channel choices were odd. Bed was amazing and so was the rest we got for the completion of our trip. Thank you!

8

Michael

23 Sept 2024

·

Stayed 1 night

Elevator was out when we arrived but no other issues and would stay again.

6

Krystal

3 Nov 2024

·

Stayed 1 night

The elevators were not functioning. Guest had children running up and down hall. The stairwell doors would slam LOUDLY at all hours of the night.

10

Heath

4 Oct 2024

·

Stayed 2 nights

If the elevator wouldn’t have been down the day I stayed it would’ve been 10’s across the board

2

John

4 Nov 2024

·

Stayed 1 night

I paid up front. I got here and she informed me the elevator doesn't work, I'm a disabled Veteran, I'm on the 4th floor. Had to carry my stuff up 4 flights of stairs. NOT GOOD! I'LL NEVER PAY BEFORE ARRIVING, ANYMORE!

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, while others reported odors, stained bedding, and occasional pests; housekeeping and upkeep can be inconsistent.

Related guest reviews

6

Mackenzie

21 Aug 2025

·

Stayed 1 night

Check in was very easy and it was quiet at night. Room was cold, but still humid and smelt mildewy, as did the bedsheets. Might just be because of Louisiana humidity. Shower was very slippery. Comfortable bed, quiet, clean.

4

MAGGIE

20 May 2024

·

Stayed 2 nights

Checked in and got into the first room, which had a bad smell. Was moved to another room and one of the beds had hair on it and another had a stain on the sheet. We were surprised because the hotel had pretty good reviews, but we ended up moving to a different hotel.

10

Brittni

29 May 2025

·

Stayed 1 night

Super clean and quiet! It was a great price and perfect location for what I needed!

10

Misty

10 Nov 2024

·

Stayed 1 night

Good hotel for the money. Very clean and well kept.

4

SHARON

29 Nov 2025

·

Stayed 1 night

I recently stayed at this hotel with my grandsons and had a very disappointing experience. When we went into the bathroom, we found a roach — definitely not something you expect or want to see in any hotel room, especially when traveling with a children. When I reported it to the front desk, the clerk brushed it off and said they were “just water bugs,” as if that made the situation acceptable. Whether roach or “water bug,” it was still an insect crawling in the bathroom, and the dismissive attitude from staff made the situation even worse. Cleanliness and customer service are basic expectations, and unfortunately, this hotel failed on both. I will not be staying here again and cannot recommend it to others.

10

Pedro

31 Jul 2025

·

Stayed 1 night

Good clean rooms. Very happy with the stay.

10

Cynthia

20 Oct 2025

·

Stayed 1 night

A nice stay. I've stayed here before. Rooms are clean. Service is nice

4

Tyrone

25 Mar 2025

·

Stayed 1 night

Dirty place to stay

4

Linda

19 May 2024

·

Stayed 1 night

Bed linen was not clean there was hair in the bed. There was not any more rooms available so I was given linen to change. I did not pay for a room to change linen. Mattress uncomfortable

10

Cory

25 Dec 2024

·

Stayed 1 night

Very very clean!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small with basic layouts; many mention hard mattresses or very flat pillows. Noise from thin walls and nearby train tracks is common, and Wi‑Fi/TV performance can be unreliable; some rooms show unfinished layouts or broken door hardware.

Related guest reviews

8

Raquesha

26 May 2025

·

Stayed 2 nights

They need new pillows. The pillows are flat and the staff is rude

6

Sandi

17 Mar 2025

·

Stayed 1 night

Our TV was not working and the Internet was extremely slow. Hotel is tired and needs a refresh. The staff was very nice.

4

Jaclyn

29 Dec 2024

·

Stayed 1 night

Beds are too hard the pillows are flat the air wouldn’t stay on and only 10 channels worked the only good thing out of it was the staff I would not do it again

6

Serena

15 Aug 2025

·

Stayed 2 nights

I frequently stay at this location when traveling for appointments and have generally experienced few issues during my visits. However, during my most recent stay, I was unable to complete my schoolwork due to extremely slow and unreliable Wi-Fi. This was a significant inconvenience and left me quite disappointed. But overall aside from that it was an enjoyable experience

8

Sheila

31 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. Check-in and check-out was nice and easy. I didn't know about the train tracks nearby when I booked and was surprised how close it sounded. If hearing a train horn and the sound of it passing by would annoy you then I wouldn't stay here. If trian noises don't bother you, this hotel is good value for money.

6

Amanda

5 Jul 2025

·

Stayed 1 night

Staff was friendly and the shower was one of the best I've ever had in a hotel. The nozzle was high, which is great for those of us who are tall, and the pressure and temperature of the water were perfect. The extra security lock on our door (room 331) was missing due to being broken. There was no tray under the coffee cups for us to use to carry breakfast back to the room. The breakfast was very basic (waffles, packaged donuts, yogurt, cereal, oatmeal, and whole fruit). The hallways were smelly, a mixture of stale marijuana and mildew. The beds were ok and the room was clean.

8

Sherry

20 Oct 2025

·

Stayed 2 nights

Our room was clean and comfortable but seemed to be under som kind of renovation. Half the room was empty where we usually have a couch, small table and a chair.

6

Madison

19 Sept 2025

·

Stayed 1 night

The rooms were very small and just not very nice. The TV kept having a hard time getting cable. The pillows were extremely flat as well.

6

Alyssa

12 Aug 2025

·

Stayed 1 night

The folks at the front desk were fabulous! So kind and helpful. They made check-in and check-out a total breeze. The hotel itself is average. The lobby area is fine, but once you get into the hallways, it feels very run down. The room itself had definitely been upgraded, but the bathroom door hadn't been replaced and was all marked up. There are stark contrasts to the areas they've upgraded versus areas they haven't. The beds were great - super soft. The walls are paper thin. You can almost hear the people in the room next to you breathing. I wouldn't recommend this hotel if you're a light sleeper. We could hear people walking across the floor in the room above us throughout our entire stay. We got up at 3am to head out on our cross country drive at 4am and - if they are light sleepers - I have no doubt we woke up the people on either side of us, below us, and perhaps across the hall from us and above us. If you're a deep sleeper and aren't bothered by some shabbiness in the hotel, this is probably a great place for you! If you're a light sleeper, you likely won't sleep well here.

6

katie

14 Jun 2025

·

Stayed 1 night

The hotel was nice and clean. The rating is for the bed and pillows. if I can’t sleep all night it’s not gonna be a good rating. The mattress was like a rock and the pillows flat and clumped horrible. How can you even give people pillows like that ?

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Service

Staff are often friendly and accommodating with smooth check-ins, but several guests reported rude or unhelpful interactions and deposit/refund frustrations.

Related guest reviews

10

Donis

31 Aug 2025

·

Stayed 4 nights

The staff was super friendly; quick and easy check-in/out. The room was nice and clean.

6

James

4 Oct 2025

·

Stayed 2 nights

The hotel room was good and clean. The issues I encountered: on Saturday, the elevator was not working for a good part of the afternoon into evening. When checking out at the front desk, the associate at the time was on their phone, but did pause their call when I walked up. I asked for a receipt showing a zero balance (that I paid the balance.) This is a normal ask for those who travel for business. The person insisted that Hotels.com would be giving me that (they have never done this). I politely informed her of such, and iterated I have received this every time I have stayed at that exact same Microtel location. While looking up my stay data, she continued to state that she wasn't sure what I would want since it wouldn't have a balance. I informed her this was the point. She eventually appeared to understand; however, my issue is the unnecessary lip I received from this staff member for something that isn't really her business why I want it, it's their job to provide it when asked. For these reasons, I knock two stars off the visit rating. Don't argue with guests asking for normal services.

10

Sharon

19 Dec 2025

·

Stayed 1 night

Parking was easy and area clean and brightly lit. Service counter was great and cheerful. Checkin was quick and efficient and even booked us for our return trip quickly. She had information for us in direction and food choices. Room was nicely appointed but tv channel choices were odd. Bed was amazing and so was the rest we got for the completion of our trip. Thank you!

2

Kirsten

21 Feb 2025

·

Stayed 3 nights

Called about 10 times between 2:30pm and shortly after 3pm and couldn't reach the front desk. When someone finally answered the phone (after 4pm) whoever helped me with shortening my stay was helpful & nice.

10

Judy

8 Sept 2025

·

Stayed 1 night

The front desk staff was very friendly and helpful. Thanks!

10

John

30 Nov 2025

·

Stayed 1 night

Very clean room, Great people working the desk

10

Bryan

24 Jul 2025

·

Stayed 2 nights

Everyone was very friendly and helpful will definitely stay again

2

Jeremiah

23 Mar 2025

·

Stayed 2 nights

At check-in, the staff was unprofessional. The gentleman assisting me seemed new and in training, while the female staff member was rude to both a guest and her colleague. Her attitude and tone were inappropriate, especially when explaining paperwork. The room had multiple issues: unsecured furniture, a lack of outlets, excessive dust, and a dried substance resembling snot on the wall. Additionally, the bed was smaller than expected, measuring as a Full XL instead of the booked Queen. At checkout, staff mishandled the refund process. The female employee was defensive and argumentative about the bed size and incorrectly insisted that the third-party booking service was responsible for the refund. After failed attempts to reach Hotels.com, she finally called them and was informed that the property was responsible. She continued to argue before calling a manager, who immediately processed the refund and addressed my concerns professionally. The overall experience was disappointing due to poor customer service, lack of cleanliness, and staff training deficiencies.

4

Alexis

5 Jun 2025

·

Stayed 1 night

After previously staying at least 5-6 other times in the past year we have never been asked to put any deposit whatsoever but only to add a debit card on file ..upon checking in the female attendant asked if we were out of towners or locals witch i said we were local and bcuz of that were told we would have to put up a $100 deposit witch i was unhappy about cuz we have never had to put a deposit before any othet time we stayed there & bein told we would get it back instantly upon checkout witch was not true but iwas 4 days later & i was very unhappy about…

6

Helen D

30 Jun 2025

·

Stayed 3 nights

When I got there I had two rooms I thought I only booked one room so I went ahead and took it The manager told me that's what I get for booking though a third party ... That was not nice ... The check out no one at the deck for hours left the key at the desk no receipt will not go back ...no English with the staff I would like to know if I was charged for two rooms?

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Location

Convenient to I-20 and restaurants (including an Outback next door), and many guests felt safe. Nearby train tracks create noticeable noise for some stays.

Related guest reviews

10

Brenda

3 Feb 2025

·

Stayed 1 night

The place is pretty and well taken care of. Easy to drive for dinner, griffs hamburgers down the street, outback steakhouse and a few others, easy to get to. Parking easy and safe.

10

Patrick

14 Oct 2024

·

Stayed 1 night

Right off the interstate

8

William

17 Nov 2024

·

Stayed 3 nights

Chosen for low price. Older property but very clean. Only complaints: bed too high and too hard, and bath tub slippery. And those rock columns at the entrance are inconvenient. Staff was efficient, cheerful, and friendly. We will continue to stay here when we are in the area.

10

Taisha

21 Sept 2025

·

Stayed 1 night

Excellent location... quiet, away from traffic. Next door to restaurants. Rooms were very clean. Showers were nice.

8

Allen

21 Aug 2025

·

Stayed 1 night

good location, not to close to any major highways that the noise from traffic is a bother. Quiet area. breakfast was reasonable hot and cold selections.

8

Sheila

31 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. Check-in and check-out was nice and easy. I didn't know about the train tracks nearby when I booked and was surprised how close it sounded. If hearing a train horn and the sound of it passing by would annoy you then I wouldn't stay here. If trian noises don't bother you, this hotel is good value for money.

10

Chris

21 Nov 2024

·

Stayed 1 night

Good place to stay in Bossier City LA

10

Charmaine

31 Mar 2025

·

Stayed 1 night

Safe location, friendly staff, affordable.

8

Jeffery

19 Mar 2025

·

Stayed 1 night

Nice and reasonably priced item in a convenient location.

8

Wendi

11 May 2025

·

Stayed 1 night

Very clean and friendly and great location.

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Dining

Breakfast is a basic continental spread—waffles, pastries, cereal, and fruit—and can be limited or run out of items/equipment. A few guests thought it was good for the price.

Related guest reviews

10

Monica

9 Dec 2024

·

Stayed 2 nights

I loved everything about the hotel except for breakfast

6

Michelle

5 Apr 2025

·

Stayed 1 night

Well it is bare minimums. It was cheaper then other options which is fine for a quick overnight but the pillows sucked i can make pancakes fluffier. Couldnt find outlets by bed. The bed itself was ok. Room was clean and smelled ok. But loose doors and cosmetics and such were lacking so to be honest it should have been cheaper still. Minimum breakfast. I dont mind a small hot

10

Christopher

23 Sept 2025

·

Stayed 1 night

Everything was exceptional!! Friendly staff, great room amenities and good/healthy breakfast!!

6

Vimal

13 Dec 2024

·

Stayed 1 night

Hotel was ok, no soap holder in the shower. Breakfast was bad, no eggs or meat.

6

Michael

6 May 2025

·

Stayed 2 nights

Breakfast provided was not as advertised, just cereal and fruit only.

6

Brenda

9 Oct 2024

·

Stayed 1 night

What I didn’t like about this hotel was that elevator wasn’t working we had to carry our luggage up to the 4th floor. Then it advertises “breakfast included” waffle machine didn’t work it was basically coffe milk and donuts. Then the train passes next to the hotels parking lot you can feel the room moving. Front desk are not very welcoming.

8

Mary

28 Dec 2024

·

Stayed 1 night

There is a train that runs along the parking lot. Be prepared if that bothers you. Also, very disappointing to not offer any bread/toast, bagels of any sort for breakfast. Sweets, cereal, waffles are your inly choices.

2

Sheryl

6 Jul 2025

·

Stayed 1 night

Room smelled musty. Halls very warm. Elevator very slow. Beds hard. Walls and ceiling no insulation. Sounded like a bowling alley above us. Breakfast had no hot water for oatmeal. Every place that said water was broke. The waffle maker needs to be thrown out and replaced with one that doesn't stick. Juice machine was broke. Nothing hot for breakfast. Will not be back.

8

Jeffery

10 Apr 2025

·

Stayed 2 nights

Breakfast was little to non-existent. There was a waffle iron, but no more waffle mix. Pastries, instant oatmeal, oranges, and/or cereal were available. They also had coffee with limited cream or sweetener options.

10

Karen

8 Apr 2025

·

Stayed 2 nights

Sweet folks at the desk. Good breakfast. Nice property.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$69
February	US$66
March	US$69
April	US$67
May	US$69
June	US$68
July	US$71
August	US$70
September	US$66
October	US$72
November	US$68
December	US$66

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $88
20 $69	21 $70	22 $69	23 $70	24 $70	25 $79	26 $79
27 $70	28 $70	29 $70	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $86	3 $85
4 $71	5 $73	6 $73	7 $73	8 $73	9 $94	10 $94
11 $74	12 $76	13 $73	14 $73	15 $73	16 $85	17 $78
18 $70	19 $66	20 $70	21 $70	22 $68	23 $79	24 $79
25 $70	26 $70	27 $66	28 $70	29 $70	30 $82	31 $77

Microtel Inn & Suites by Wyndham Bossier City

Prices for Microtel Inn & Suites by Wyndham Bossier City

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Bathtub with Grab Bars)

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews of Microtel Inn & Suites by Wyndham Bossier City

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Bossier City

Prices for upcoming dates