Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

Where is the property located in relation to key landmarks?

The hotel is located in the Metairie business district, within a 10-minute drive of Caesars Superdome and Smoothie King Center, 7.5 miles from Canal Street, and 8 miles from Bourbon Street.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10.00 per night, and advance request or confirmation is required.

Comfort Inn & Suites At Copeland Tower New Orleans

Average nightly price at Comfort Inn & Suites At Copeland Tower by month, last 12 months (USD)
Month	Average price
January	US$119
February	US$162
March	US$130
April	US$137
May	US$122
June	US$107
July	US$118
August	US$102
September	US$105
October	US$122
November	US$127
December	US$118

What guests think

At Comfort Inn & Suites At Copeland Tower, guests frequently praise the friendly front desk and breakfast teams, generally clean, comfortable rooms, and a convenient, safe location near Lakeside Mall, dining, and an easy 15–20 minute drive into New Orleans.

Breakfast is widely considered good and plentiful, though coffee and late-morning replenishment draw occasional complaints. Common drawbacks include no pool access for hotel guests, dated spaces with intermittent musty odors or maintenance issues, and inconsistent Wi-Fi; parking is free but can be tight and tricky to navigate. Overall, expect a comfortable, budget-friendly stay with warm service and convenience over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free covered parking and a generally safe setup are appreciated, but parking can be tight and confusing. The pool is not available to hotel guests, Wi-Fi can be unreliable, and the small bar has limited hours; the gym and elevators feel dated.

Related guest reviews

4

Meagan

5 Aug 2025

·

Stayed 3 nights

When booking I was told we would have pool access but when we arrived was told it was for residents only

6

James

1 Sept 2025

·

Stayed 2 nights

Very old carpet—-needs updating and dusty ledges that is very visible . Stairwells are inaccessible when the very slow elevators doesn’t come in handy when the line is long . Should be upfront with information that the same building half of which is being used as an assisted living facility . Pool not accessible to guest. Only residents .

2

Carla

16 Dec 2022

·

Stayed 19,341 nights

Terrible service they don’t clean you room unless you let them know with covid thing and many virus going around that shouldn’t be a choice if you want cleanness . In addition they don’t have WiFi I stayed there 5 days and since day one they told me “we are trying to fix the WiFi” I never got internet to work in my laptop. Only good thing was the breakfast.

8

Rebecca

30 Mar 2025

·

Stayed 7 nights

The hotel says it has a bar, pool, restaurant. It does have a very small bar only open 4-7pm. Does have a Pool, but we couldn't use it was for residents only. No restaurant available to hotel guests. The tower part of this is senior citizens condos. Location was very good for us.

10

oscar D

14 Aug 2025

·

Stayed 2 nights

Overall, everything was great. I just wish turkey meat was offered instead of pork at breakfast. Also, the property had a pool, but it was only for the tenants in the building next door, not hotel guests. Having access to a pool would have been a wonderful addition.

10

Vanessa

13 May 2025

·

Stayed 2 nights

The entrance to the rooms were located inside the tower. The only issue we had was the parking area. It was very limited and quite a distance to walk if you weren't lucky enough to get a close spot. The majority of the best parking spots were reserved for non-hotel customers.

8

James

10 Sept 2025

·

Stayed 3 nights

Rooms were clean, and the staff were professional. There was ample parking. It is 15 15-minute drive to New Orleans DT. The free WiFi was quite slow and not usable.

8

ronnie

29 Apr 2024

·

Stayed 1 night

the share tower limited the access and conditions of parking

10

Aminha

13 Feb 2025

·

Stayed 1 night

Facility is top notch but the parking deck is a nightmare. The signage could be better and the ceiling clearance is just high enough for a regular truck to fit. YIKES!!!

4

Lori-Ann

24 Jun 2025

·

Stayed 5 nights

Though the property itself it is nice they misrepresent the hotel in that they show photos of a pool that hotel guests are NOT allowed to use. In 2024 our group of friends rented 5 hotel rooms and were told “The pool was closed” so I specifically called to ask IF the pool was open to hotel guests because this time we booked 7 rooms and the woman I spoke to at Copeland Towers said “yes!” BUT when we got there we were told that it was only for the guests that live there. Since we travel from Maine to New Orleans for karate training every year we will certainly be staying elsewhere!

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Cleanliness

Many reviews describe very clean rooms and public areas. However, recurring issues include musty or mildew smells, dust or stained carpets, and occasional lapses in bathroom cleaning or pests.

Related guest reviews

10

Maria

13 Dec 2024

·

Stayed 1 night

Great place near shopping center. It is an old structure but it was clean and comfortable. The staff are friendly and helpful!! Also we enjoyed our breakfast!

6

Suzy

5 Oct 2025

·

Stayed 1 night

Room was clean besides hair on bed comforter and towels. A lot of missing paint. Hotel a bit outdated. Tv color stayed blue. It couldn’t be fixed. Smoke alarm went off until we removed it for the night.

10

Rodger

23 Sept 2025

·

Stayed 1 night

The only thing was the room smelled like mildew -like the filter in ac needs cleaning or to be changed.

10

Deana

29 Dec 2025

·

Stayed 1 night

Young man at front desk was very friendly and helpful. Hotel lobby, room and breakfast area clean and well maintained. Room was a nice size, decor and furnishings appealing, and the bed was quite comfortable. Will book again on future trips.

10

Guihua

2 Sept 2025

·

Stayed 2 nights

Very clean room and friendly staff. A rich and varied breakfast. This hotel is well managed. Free parking and the location is very convenient. Close to the biggest shopping center- the lakeside shopping center. The tower looks magnificent.

8

Daniel

28 May 2025

·

Stayed 3 nights

Property is very dated. Rather old and a little musty smelling.

10

Givonna

24 Nov 2025

·

Stayed 2 nights

The room was clean and the staff was very friendly. The breakfast was delicious and it was replenished in a timely fashion.

8

Corey

28 Jan 2024

·

Stayed 6 nights

The property was very clean and nice and the breakfast workers were wonderful and the food was also great. The only complaint would be that maybe once and a while they should scrub the carpets in the rooms and hallways beyond vacuuming. Other than that I would definitely stay here again.

4

Danasia

11 May 2025

·

Stayed 2 nights

Room was very nasty shower and Toilet had hair all over! Heater was not working and This weekend It rained a lot! Heater smelled like it was going to catch on fire my room was switched and the same issue, the smoke detector actually went off! Would not recommend

2

Tracy

3 Sept 2025

·

Stayed 2 nights

Literally had long black hair all over the shower. In addition to that there was a yellow ring around the toilet. It was VERY obvious that they don’t clean the room. Not an oversight, they try to make it look clean. Breakfast was good though.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with comfortable beds and generally quiet, but the building is older with dated decor. Guests note AC noise or performance issues, occasional dampness or odors, TV/remote problems, weak water pressure, and inconsistent in-room Wi-Fi.

Related guest reviews

6

Martin

30 Jul 2024

·

Stayed 1 night

Dirty windows The A/C needs to be replaced. The room was “damp” the entire night. The tv died while we were watching a show.

8

Marilyn

1 Apr 2024

·

Stayed 2 nights

The rooms were very clean, didn’t have any encounters with any staff other than checking in, location is convenient to access to the surrounding areas. The price is suitable for what’s needed. The beds were too hard and the air conditioner was noisy..it’s safe and quiet from outside sounds..

10

Kimberlie

12 May 2024

·

Stayed 1 night

The room was very comfortable

10

Deana

29 Dec 2025

·

Stayed 1 night

Young man at front desk was very friendly and helpful. Hotel lobby, room and breakfast area clean and well maintained. Room was a nice size, decor and furnishings appealing, and the bed was quite comfortable. Will book again on future trips.

6

Tytonia S

9 Jun 2024

·

Stayed 1 night

Hotel was clean however it looked out dated and in need of a renovation. The a/c unit was very noisy and made it difficult to sleep at times.

8

Jeffery

23 Sept 2025

·

Stayed 3 nights

The only issue I had was the bathroom shower wasn't level and didn’t drain properly.

8

James

10 Sept 2025

·

Stayed 3 nights

Rooms were clean, and the staff were professional. There was ample parking. It is 15 15-minute drive to New Orleans DT. The free WiFi was quite slow and not usable.

6

david

21 Feb 2025

·

Stayed 2 nights

Limited tv

4

Larry

2 Jun 2025

·

Stayed 1 night

The room had an old musky smell and the air conditioner was not working properly

10

Tawana

28 Oct 2025

·

Stayed 1 night

Clean spacious rooms, nice staff, and great views

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and responsive at the front desk and breakfast. A few guests report rude interactions or slow follow-up on maintenance or billing issues.

Related guest reviews

2

Sidney

31 Mar 2025

·

Stayed 2 nights

The check in desk staff were rude and unhelpful. We went to this hotel expecting family friendly atmosphere. It was not. The stay had nothing to do. No pool access, no entertainment, locked doors to balcony the whole time.

2

Troy

21 Sept 2025

·

Stayed 1 night

I stayed there a few months ago, everything was going fine until check out time. Check out time is 11am, around 9:30 my family and i realize we had too much food that was in the room and refrigerator. We went to a nearby grocery store, before leaving the hotel I noticed the housekeeper a few rooms away. I stopped and told him, “we were not checking out” just yet, we’re going to buy staroform ice chest to pack all my food and my daughter’s medicine who has sickle cell!! The house keeper acknowledged my every word. About 30 to 40 minutes we returned to a clean room, and EVERYTHING was in the garbage. About $80 worth of food, and my daughter medication as well….. I was very upset to say the least. The house keeper was still in the room answering my question with, “me no speak no English “, “me no speak no English “ etc… a few days later the manager called me, apologizing. He promised to mail me a gift card in the amount of $75 dollars to cover the cost of the lost food. I thought that was very kind, but it’s been almost 2 months later, and i NEVER received the gift card… I was lied too!! And I’ll never stay there again! I had so much food I had promised to bring back for people, some who paid me in advance!!! That I had to pay back…Ridiculous!!

10

TIARA

28 Jan 2025

·

Stayed 2 nights

During the winter storm, they were able to provide food for purchase for the guests. They were so kind and accommodating

10

byron

27 Feb 2025

·

Stayed 2 nights

What I like most about my stay at Copeland Tower was the front desk agent Sybil. Sybil was awesome with restaurant recommendation. She was very professional and funny. I would go back to the hotel just based on her good customer service.

8

maurice

16 Sept 2025

·

Stayed 1 night

Front desk staff was unpleasant

10

Wendy

30 Mar 2025

·

Stayed 4 nights

I’ve stayed at this hotel many times and have always been pleased. The staff bends backwards to make my stays so pleasant. Max at the front desk was so helpful and informative during our stay. Sabrina and Shyne in the breakfast room pleasantly greets everyone and makes sure that the offerings are available and supplied. I’ll be back next year.

10

Stephanie

14 Nov 2025

·

Stayed 1 night

Long story short I found out when I arrived that I booked the wrong day. Mr. Jenkins and Maximus went above and beyond making adjustments through Hotels.com and Expedia to make sure I wouldn’t have to pay for an extra night!!!

10

Floyd

13 Nov 2024

·

Stayed 1 night

Dawn, at front desk, was welcoming and friendly.

4

Jessica

2 Dec 2022

·

Stayed 19,323 nights

We asked thrice for help getting WIFI to work in our room and were told each time it would be "worked on." The WIFI never worked the entire time. Also, our carbon monoxide detector began to chirp and after calling the front desk for about thirty minutes, a woman finally answered and told us "they\'d be right up." No one ever came to help. Also, the bed sheets had a stain on it as soon as we checked in. That, thankfully, was quickly taken care of, but that was one good bit of customer service we received.

10

Missy

14 Dec 2025

·

Stayed 1 night

The front desk attendant was super sweet and so helpful!!!! I didn’t get his name but please find out who was working the 2:30-3:00ish shift on Dec 13th and pass along our appreciation! The Orgerons

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AI-generated summary based on recent guest reviews

Location

Convenient Metairie location near Lakeside Shopping Center, restaurants, and major roads; about a 15–20 minute drive to New Orleans and MSY. Some guests found the entrance hard to locate.

Related guest reviews

10

Johnny

28 Apr 2025

·

Stayed 1 night

Convenient to mall and to airport

8

James

4 Aug 2025

·

Stayed 2 nights

Close to New Orleans.

10

Angela

28 Mar 2025

·

Stayed 1 night

Located in good area close to dining and shopping, within a short drive to Bourbon St

10

Guihua

2 Sept 2025

·

Stayed 2 nights

Very clean room and friendly staff. A rich and varied breakfast. This hotel is well managed. Free parking and the location is very convenient. Close to the biggest shopping center- the lakeside shopping center. The tower looks magnificent.

10

joellyn

22 Nov 2024

·

Stayed 3 nights

I chose this property because of the stellar reviews and I can confirm they were all true. This is a very convenient, safe, clean property to stay at. Multiple choices for nearby dining and shopping. 8 miles to airport, 8 miles to Bourban street, awesome free breakfast, microwave and fridge in the room, Lakeside Mall very close, Trader Joe’s and Whole Foods very close. Let me do early check in and out for FREE!!! Front desk folks were super professional. Wholeheartedly recommend.

10

Kenneth

5 Aug 2025

·

Stayed 1 night

Great location and felt safe

10

Scott

2 Nov 2024

·

Stayed 2 nights

Great location outside of the main city area. Easy to get to and safe.

8

John

7 Sept 2025

·

Stayed 1 night

Hard to find entrance, not well marked.

8

Thomas

27 Nov 2024

·

Stayed 5 nights

Property is hard to access from downtown New Orleans.

10

Katherine

26 Nov 2025

·

Stayed 1 night

An overall great stay. Very friendly staff at front desk and around the hotel with the exception of one of the breakfast attendants who was bad mouthing guests. Rooms were clean and comfortable. Parking a little cramped, but plenty of spaces available even with the hotel being fully booked. Comfortable and clean rooms. Breakfast was decent, but many things were out with plenty of breakfast time left. Hotel is very conveniently located for many things. Close to a mall with good food options, and not a long drive to New Orleans.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast is a highlight with good variety and attentive staff. Drawbacks mentioned include lukewarm or disappointing coffee, items running out near closing, and repetitive selections.

Related guest reviews

10

Brian

5 May 2025

·

Stayed 2 nights

The building is aged; however, it is being well-maintained. The room was comfortable and clean. The bed was comfortable, and we slept well. The breakfast was hot and very good. There are good options for an included breakfast. The breakfast area was clean and maintained well by the cook.

10

Wayne

22 Jun 2024

·

Stayed 1 night

Great stay. Great breakfast buffet

10

Lavonia

15 May 2025

·

Stayed 2 nights

The room was spacious and the breakfast was delicious. Hospitality was amazing!!

10

Wendy

30 Mar 2025

·

Stayed 4 nights

I’ve stayed at this hotel many times and have always been pleased. The staff bends backwards to make my stays so pleasant. Max at the front desk was so helpful and informative during our stay. Sabrina and Shyne in the breakfast room pleasantly greets everyone and makes sure that the offerings are available and supplied. I’ll be back next year.

10

Givonna

24 Nov 2025

·

Stayed 2 nights

The room was clean and the staff was very friendly. The breakfast was delicious and it was replenished in a timely fashion.

10

Maria Beatriz

7 Nov 2023

·

Stayed 5 nights

If you dont want to be in the french Quarter its the perfect place to stay, you get in and out very easy, everything around you. Just breakfast is everyday exactly de same, I sayed 5 nights and you really get tired of it.

10

Katherine

26 Nov 2025

·

Stayed 1 night

An overall great stay. Very friendly staff at front desk and around the hotel with the exception of one of the breakfast attendants who was bad mouthing guests. Rooms were clean and comfortable. Parking a little cramped, but plenty of spaces available even with the hotel being fully booked. Comfortable and clean rooms. Breakfast was decent, but many things were out with plenty of breakfast time left. Hotel is very conveniently located for many things. Close to a mall with good food options, and not a long drive to New Orleans.

8

Sharon

13 Sept 2025

·

Stayed 3 nights

We enjoyed the easy accessibility of the property. It was close to great areas, but away from the heavy traffic. The breakfast was okay, but the coffee was lukewarm. That's not much to complain about.

10

Corey

19 Dec 2024

·

Stayed 2 nights

Great location while visiting family. Amazing breakfast.

2

Caroline

23 Mar 2025

·

Stayed 6 nights

Worst hotel I've ever stayed in. Starting with breakfast, the juice tasted like tap water or they hadn't cleaned the water filter for a long time, you could taste strong chlorine. The eggs had no flavor at all, they were disgusting. The bread was super old. The staff working at breakfast was unbelievable, extremely rude and unfriendly. The TV wasn't smart, meaning it didn't have Netflix and only the basic channels. I had to call reception every day to have the room cleaned. The gym had no weights or dumbbells, and the treadmills and equipment were rusty and old.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $126	6 $313	7 $293
8 $114	9 $112	10 $112	11 $125	12 $122	13 $204	14 $186
15 $117	16 $117	17 $126	18 $76	19 $126	20 $200	21 $197
22 $112	23 $105	24 $106	25 $61	26 $74	27 $283	28 $276
29 $102	30 $48

Su	Mo	Tu	We	Th	Fr	Sa
		1 $54	2 $104	3 $106	4 $130	5 $77
6 $60	7 $101	8 $58	9 $76	10 $174	11 $276	12 $275
13 $135	14 $135	15 $106	16 $115	17 $57	18 $119	19 $119
20 $52	21 $52	22 $56	23 $61	24 $103	25 $119	26 $53
27 $51	28 $103	29 $69	30 $85	31 $123

Comfort Inn & Suites At Copeland Tower

Prices for Comfort Inn & Suites At Copeland Tower

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Junior Studio Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Inn & Suites At Copeland Tower

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn & Suites At Copeland Tower

Prices for upcoming dates