Name: Hyannis Harbor Hotel
Address: 213 Ocean Street, Hyannis, Massachusetts, United States of America, Hyannis, Massachusetts, US
Price range: US$145–US$491 per night
Rating: 7.98

What guests think

At Hyannis Harbor Hotel, travellers highlight a very convenient, walkable location by the ferry and generally clean, updated rooms, while also noting ongoing renovations that can close amenities and cause construction noise.

Service feedback is mixed: many describe friendly, helpful teams, but several report rude or slow front‑desk experiences and long check‑ins during system problems. Rooms are often comfortable and refreshed, yet some guests mention thin walls, loud AC, disappointing views, or low water pressure. Facilities like pools, hot tubs, and outdoor areas can be enjoyable, though parking spaces are very tight and amenity fees surprise some. Expect a convenient base with variable noise and renovation impacts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the pools, hot tub, and outdoor spaces (fire pits, hammocks), but many report active renovations causing closures and occasional construction noise; on-site parking spaces are very tight and hard to use.

Related guest reviews

8

Sean

17 Sept 2025

·

Stayed 1 night

Pool area in hot tub area dirty crowded in too many little kids in the hot tub

8

Visar

28 May 2025

·

Stayed 3 nights

We liked the hotel, and had a good experience. My only objection was parking, the parking spots are European-size (very small). Not sure why this was, but it was a bit odd, you have to squeeze the car in, and you can barely make it out (if you don't want to scratch your and other cars).

6

Angel

27 May 2024

·

Stayed 3 nights

The location was prime however the bar is under construction (which will look great when it’s done) but the pool was supposed to be open but wasn’t. The room was spacious and comfortable once we were able to check in. The check in process should be revamped as each time we asked if our room was ready we were given different answers about when to expect it. Most hotels offer a text when the room was ready but unfortunately here you have to call or stop by to find out.

6

Norman

6 Aug 2025

·

Stayed 2 nights

Good location. No soap in room. Pool was dirty - filter not working. Bed was average comfort.

8

Michelle

1 Sept 2024

·

Stayed 1 night

We were only in Hyannis for one night to see a show, and this place was perfect! They have newly opened a pool bar and restaurant which was excellent, our room was clean, and location was great. Literally walk across the street to the ferries to Martha’s Vineyard & Nantucket if that is what you are planning on doing.

4

Kerry

21 Jan 2024

·

Stayed 2 nights

90 0/0 of hotel was closed under construction no restaurant no pool no gym none of this was mentioned when booked. Wanted a resort for a super 8 Not happy

8

Donna

19 Sept 2024

·

Stayed 3 nights

Arrived at 2:30 am and attendant checked us in quickly. Room did not have tub as requested but we move to a different room the next day. Rooms around green space with baggy, hammocks, and fire pit are nice. But rooms away from main building are bigger. 92 year old mother wanted bath tub. If it was for me and my wife we would have appreciated the first room with nice shower only. Toilet paper holder would not stay on wall. Housekeeping had to know this. Simple repairs left undone always concern me. What else hasn’t been done? Secure parking. Easy in and out. It is the perfect location if you are catching ferry to Nantucket or Martha’s Vineyard without a car. Walk across the street and you are at the ferry dock. We would stay here again without hesitation.

10

Connor

24 Aug 2025

·

Stayed 4 nights

We had a great stay. The property was clean and the room was cleaned daily during our stay. The pool and hot tub were enjoyable and Bluewater Grille was a great dining option (amazing lobster roll)! The only con was that our room was supposed to include a deck, which turned out to be a sliding glass door with a railing. Overall we really enjoyed our stay!

6

Patty

20 Jun 2024

·

Stayed 2 nights

The rooms are nice. The massive construction and restaurant closure were not what we expected when making the reservation. The resort fee was advertised but not the daily parking fee. Lots of unpleasant surprises. Unable to use the room deck due to tar smell from paving.

10

Martiros

14 Oct 2025

·

Stayed 2 nights

Only thing we didn't like is a parking spot. Parking spots are narrow and dangerous to park when next 2 spots are occupied.

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Cleanliness

Many reviews praise overall cleanliness, but recurring issues include musty odors, occasional dirty towels or bathrooms, and some reports of wet carpets or dirty pool areas.

Related guest reviews

4

Marcos

18 Jul 2025

·

Stayed 1 night

The room was ok, but had a few minor things missing like a door seal on the bottom to prevent insects from coming in; however, the main factor was the shower curtain had a large area of mold on it.

8

Allyson

24 Jun 2025

·

Stayed 1 night

Front desk was lovely and welcoming. Towels were dirty and hair in the shower. Makes you wonder what else was not clean

8

Kathleen

31 Jul 2025

·

Stayed 5 nights

It was very nice and clean!

10

Lisa

31 Jul 2024

·

Stayed 1 night

Excellent, clean hotel. Location is fantastic. Great value. We’ll definitely stay here again.

6

Natalia

16 Aug 2024

·

Stayed 1 night

Expensive hotel in front of Hyannis ferries, with nice pool. The room had a strange smell, like the carpet was wet. They gave us a room looking at the garage lot for 300 usd a night in the back of the property, I think thats outrageous of price but we arrived really late to complain.

8

Jane

26 Sept 2025

·

Stayed 3 nights

Great location. Clean spacious rooms and staff very friendly

10

Susan

20 Aug 2025

·

Stayed 1 night

Clean

8

Dita

30 Oct 2025

·

Stayed 1 night

Hotel was clean and everyone was pleasant. Will def go again.

8

Jacqueline

18 Aug 2024

·

Stayed 2 nights

Musty hallways and rooms.

2

Gina

7 Aug 2024

·

Stayed 1 night

Strong musty smell in room 306

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Rooms

Rooms are generally comfortable, updated, and sometimes spacious, but several guests note thin walls or upstairs noise, loud AC, occasional maintenance issues, low water pressure, and views facing parking rather than the harbor.

Related guest reviews

10

sergio

26 Oct 2025

·

Stayed 1 night

Ac noisy

8

Merlyne

30 Aug 2024

·

Stayed 3 nights

We stayed in a room in which the floors were grossly slanted along with the bed and the furnitures. When we bought it up to front desk, they denied knowing anything about it. They came to see the room, they noticed the structural damage. They offered to change our room but we had already settled near the pool which was convenient for our kids. We should have gotten a discounted rate since the room was subpar.

10

Alexa

1 Jul 2025

·

Stayed 2 nights

Loved staying here! This place was very clean and new and we had a great view of the harbor (a little off to the side) but still. The room was very cute and very clean and it was amazing. Parking with a truck I will say is extremely difficult for the parking lot here but other than that it was 10/10! The spots are extremely narrow and the rows are very tight and narrow as well so with a truck was nearly impossible unless we had an end spot. The parking lot is always FULL FULL so we had to leave the truck and uber everywhere so we would lose that spot for the remainder of our trip. So the added fees in uber was just a little disappointing but not the end of the world. Just bring a smaller more average type of a car and you’ll be fine!

8

Daniel

19 Aug 2025

·

Stayed 2 nights

This hotel is located in an ideal area. The rooms are clean and relatively large. The only issue we have is with the water pressure in the shower and the supper soft old mattress. So it’s unlikely that we stay here again.

6

Priscilla

6 Sept 2025

·

Stayed 3 nights

Room was clean, AC thermostat broke on our 2nd night but we were able to go til it from the main device. The room view was disappointing. We booked a premium king bed with sofa bed and thought we would have a view of the harbor. We had a view to the side parking lot

8

Donna

19 Sept 2024

·

Stayed 3 nights

Arrived at 2:30 am and attendant checked us in quickly. Room did not have tub as requested but we move to a different room the next day. Rooms around green space with baggy, hammocks, and fire pit are nice. But rooms away from main building are bigger. 92 year old mother wanted bath tub. If it was for me and my wife we would have appreciated the first room with nice shower only. Toilet paper holder would not stay on wall. Housekeeping had to know this. Simple repairs left undone always concern me. What else hasn’t been done? Secure parking. Easy in and out. It is the perfect location if you are catching ferry to Nantucket or Martha’s Vineyard without a car. Walk across the street and you are at the ferry dock. We would stay here again without hesitation.

8

Sara

12 Oct 2025

·

Stayed 1 night

The hotel is nice and clean. Staff is great. Unfortunately we had a ground level room by the pool in Oct and a large group of parents and kids were in for a soccer or hockey tourney. The room above was just like a herd of elephants upstairs and the kids ran all night and in early morning. Would have asked for a room in the back had I known.

10

Holly

20 Jul 2024

·

Stayed 1 night

Loved this Hotel-modern clean, large rooms, couldn’t hear people around us. Just wish the bathroom sink was in the bathroom, not the main room. Made it difficult getting ready in the morning while other person was still sleeping

8

Kathleen

26 Sept 2025

·

Stayed 1 night

This hotel was beautiful, rooms were huge and comfortable with great bedding, cleaning staff was friendly ahd helpful. The ONLY reason I'm giving 4 stars instead of 5 is because the girls at the front desk were so rude and unhelpful! Multiple other guests were complaining about the front desk girls also. They didn't even smile when you checked in. If you called or went into the lobby to inquire about anything, their tone of voice was nasty and they did not assist in any way! They should all be fired! Terrible customer service! It was if you were disturbing them.

8

Dave

3 Jun 2024

·

Stayed 1 night

Clean room. On 1st floor and can hear every footstep above. But overall the room is clean & comfortable.

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Service

Service is mixed: many found the staff friendly and helpful, while others reported rude or unresponsive front-desk interactions and slow, confusing check-in during outages or busy periods.

Related guest reviews

10

Erika

20 Feb 2025

·

Stayed 1 night

It was an easy check in. Staff was very friendly. Clean and comfortable rooms.

6

Angel

27 May 2024

·

Stayed 3 nights

The location was prime however the bar is under construction (which will look great when it’s done) but the pool was supposed to be open but wasn’t. The room was spacious and comfortable once we were able to check in. The check in process should be revamped as each time we asked if our room was ready we were given different answers about when to expect it. Most hotels offer a text when the room was ready but unfortunately here you have to call or stop by to find out.

8

Kimberly

7 Aug 2025

·

Stayed 2 nights

It was nice. Women at front desk were rude.

2

Diarmuid

6 Dec 2024

·

Stayed 1 night

When I got into the hotel, there was 20 people in front of me waiting to check in Wi-Fi and computer were down, So took an hour and a quarter to get to my room . because they couldnt program any cards I had to Leave the door ajar anytime I left. not their best night what shocked me the most was that in a hotel this size there was only one member of staff working , and she was doing the work of four, she was fantastic, management , give Her some help!

6

Gary

3 Aug 2024

·

Stayed 1 night

Check-in process was unnecessarily slow. While check-in was at 4:00, it was clear there were rooms available earlier, yet front desk staff insisted on checking EVERYONE in at 4:00 in a very small lobby. No food or drink options available at all, but clearly there's a facility for such. Room was a hike from the lobby. Nice place, but they could do so much better with the facility and location.

10

Lynn

18 Aug 2025

·

Stayed 1 night

The young woman at reception was lively and accommodating! She effortlessly helped me change one night into two!

10

Stephen

2 Oct 2023

·

Stayed 1 night

Staff was great Rooms were clean

10

Melissa

8 May 2023

·

Stayed 4 nights

Loved it! Spacious, new room, great location right across from the ferry, good restaurants nearby. Staff was amazing especially Tania at the front desk who even came and brought us towels and fixed our tv because maintenance had already gone home. She remembered it was my husband’s birthday and sang him happy birthday when we came in from dinner. I highly recommend this hotel

8

Kathleen

26 Sept 2025

·

Stayed 1 night

This hotel was beautiful, rooms were huge and comfortable with great bedding, cleaning staff was friendly ahd helpful. The ONLY reason I'm giving 4 stars instead of 5 is because the girls at the front desk were so rude and unhelpful! Multiple other guests were complaining about the front desk girls also. They didn't even smile when you checked in. If you called or went into the lobby to inquire about anything, their tone of voice was nasty and they did not assist in any way! They should all be fired! Terrible customer service! It was if you were disturbing them.

10

Layla

20 Oct 2025

·

Stayed 1 night

Hyannis Harbor was a very nice property and quite large. The lobby area is welcoming and warm, our room was comfortable, and the dining next door was a great experience. The staff is friendly and helpful and enough reason for me to go back if I am ever in the area again.

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Location

Location is a standout: directly across from the ferries and within easy walking distance of restaurants, Main Street, and local activities.

Related guest reviews

10

Robert

22 May 2025

·

Stayed 4 nights

Good location to visits on the Cape and the islands.

8

Pamela

15 Oct 2024

·

Stayed 3 nights

Very convenient to walk to great restaurants right around the hotel and up on Main St. Ferries are right across the street and Cape Cod Railway 1/4 mi.walk.

10

Michelle L.

22 Oct 2023

·

Stayed 1 night

Nice room right by the harbor

8

Michelle

1 Sept 2024

·

Stayed 1 night

We were only in Hyannis for one night to see a show, and this place was perfect! They have newly opened a pool bar and restaurant which was excellent, our room was clean, and location was great. Literally walk across the street to the ferries to Martha’s Vineyard & Nantucket if that is what you are planning on doing.

10

Hobb

28 Aug 2024

·

Stayed 2 nights

Fantastic location. Walkable to Main Street shopping and across street from ferry terminal and beautiful harbor. Restaurants all walking distance and very safe. Will be staying again

10

Christine

25 May 2025

·

Stayed 2 nights

We love this hotel and stay here all the time. The ferry is conveniently located across the street from the hotel which also makes for fun day trips.

10

Antoniya

8 Oct 2024

·

Stayed 1 night

Great walkable location

10

Peggy

1 Aug 2023

·

Stayed 1 night

Very easy access to the ferries to Nantucket and Martha’s Vineyard.

8

Karina

20 Aug 2025

·

Stayed 4 nights

Great hotel. Rooms small but clean and updated. Ferry right across from the hotel, walkable distance to town. Plenty of restaurants in town. Our favorite was Albertos. 10 min ride to Traders Joe, Whole Foods, stop and shop and other stores. Hotel is in walkable distance to the beach( it’s a good 10 min walk) but you can also park you car at the beach ( parking $25 for a day and it’s good for other beaches around). Only complaint about the beach is wish the town cleaned the seaweed from the beach. There was a lot of it. Overall great experience and definitely will be coming back.

10

Paul

31 Jul 2025

·

Stayed 3 nights

Excellent stay and in the heart of everything, with in walking distance of shops, restaurants and boats to Martha’s Vineyard

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Dining

On-site dining and the pool bar draw praise at times, but venues were occasionally closed during renovations or limited, and a few guests found the food average; numerous restaurants are an easy walk away.

Related guest reviews

10

John

31 Jul 2023

·

Stayed 2 nights

Great spot and super convenient to the ferry. Food was excellent at the poolside restaurant.

8

Pamela

15 Oct 2024

·

Stayed 3 nights

Very convenient to walk to great restaurants right around the hotel and up on Main St. Ferries are right across the street and Cape Cod Railway 1/4 mi.walk.

8

Michelle

1 Sept 2024

·

Stayed 1 night

We were only in Hyannis for one night to see a show, and this place was perfect! They have newly opened a pool bar and restaurant which was excellent, our room was clean, and location was great. Literally walk across the street to the ferries to Martha’s Vineyard & Nantucket if that is what you are planning on doing.

8

BlueE

2 Aug 2024

·

Stayed 1 night

They don't have room service option for such expensive property. No dining option as well, overall it's clean and nice.

10

William

23 Jun 2025

·

Stayed 2 nights

Great location. Great bar / restaurant. Very friendly staff

10

Connor

24 Aug 2025

·

Stayed 4 nights

We had a great stay. The property was clean and the room was cleaned daily during our stay. The pool and hot tub were enjoyable and Bluewater Grille was a great dining option (amazing lobster roll)! The only con was that our room was supposed to include a deck, which turned out to be a sliding glass door with a railing. Overall we really enjoyed our stay!

6

Patty

20 Jun 2024

·

Stayed 2 nights

The rooms are nice. The massive construction and restaurant closure were not what we expected when making the reservation. The resort fee was advertised but not the daily parking fee. Lots of unpleasant surprises. Unable to use the room deck due to tar smell from paving.

8

Hector

23 May 2023

·

Stayed 1 night

To be fair there was some construction going on in and around the property, my girlfriend and i really enjoyed staying at the property... The 1 thing that we did not like was that they do not cook or serve food on site...

8

Candice

3 Sept 2025

·

Stayed 2 nights

Prime location. Room was clean, however they didn't come to make up the room until close to 6pm. Understandable, because it was the mass exiting on Labor Day, but I thought they would take the time to make one room staying. The restaurant food was meh. Scallop were over cooked :-( but the fries and drinks were excellect. It was quite chilly in there was well.

10

Lindsay

30 Jul 2023

·

Stayed 3 nights

Very conveniently located for us. Traveled from another state to see Cape Cod, Nantucket, and Martha’s Vineyard. Walkable to restaurants.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$124
March	US$118
April	US$117
May	US$134
June	US$210
July	US$290
August	US$313
September	US$212
October	US$152
November	US$122
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $218	10 $218	11	12
13 $296	14 $292	15 $296	16 $297	17 $292	18	19 $426
20 $269	21 $263	22 $271	23 $313	24 $313	25	26 $419
27 $297	28 $297	29 $297	30 $301

Su	Mo	Tu	We	Th	Fr	Sa
				1 $297	2	3 $393
4 $271	5 $275	6 $271	7 $271	8 $271	9	10 $491
11 $482	12 $263	13 $271	14 $263	15 $271	16	17 $284
18 $145	19 $152	20 $145	21 $145	22 $152	23 $220	24
25 $152	26 $153	27 $145	28 $152	29 $145	30 $231	31

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Monthly average prices

About this property

Location

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Good

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What guests think

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