Name: Hilton Garden Inn Boston/Waltham
Address: 450 Totten Pond Rd, Waltham, Massachusetts, United States of America, Waltham, Massachusetts, US
Price range: US$94–US$422 per night
Rating: 8.38

What guests think

Reviews of Hilton Garden Inn Boston/Waltham highlight very clean, modern rooms and consistently friendly, accommodating staff, with many guests praising the quiet comfort, convenient highway access to Boston, and the usefulness of the on-site restaurant, pool, and gym.

Free parking is appreciated and the location near Brandeis and Bentley is practical for suburban visits. Common drawbacks include breakfast costing extra and occasional noise from other guests or nearby roads. A few reviews note maintenance or housekeeping hiccups, such as thermostat or bathroom door issues. Overall, expect a comfortable suburban stay with easy access to Boston.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar get positive mentions, as do the pool and a better-than-typical gym; free parking is appreciated. Some note a cold pool on one stay and awkward, poorly lit overflow parking.

Related guest reviews

10

Leah

28 Jul 2025

·

Stayed 2 nights

Friendly staff at the front desk and the restaurant downstairs actually had good food! Pool area was clean and great for my kids.

10

Richard

11 Jul 2024

·

Stayed 1 night

Nice property with nice amenities and full bar and restaurant. Convenient access to 95 and Waltham. Only stayed a night but would have been a nice place to stay for longer.

8

Adam

28 Jun 2025

·

Stayed 1 night

Well maintained property, typical of Hilton. Very impressed with the “gym” as it had a lot more than typical hotel gyms. Could not figure out the tv remote for the life of me, and not sure why it was 16 inches long lol. Weird continuous ticking noise that went on the whole time we were there; luckily easily drowned out by the AC unit though. Buffet breakfast was simple and good enough; worth $14 per person if you’re hungry. Overall a good stay. Would stay here again for the $160 King Bed and tub

10

TIMOTHY

17 Feb 2025

·

Stayed 1 night

Amazing place. Extremely clean. Great staff. Pool was warm and clean and larger than many similar hotels. Fitness center has new Precor equipment. Really good stay.

2

Mallory

2 Nov 2025

·

Stayed 1 night

Was noted as having a heated pool which is why we came. I live 25 minutes away and got a hotel specifically for my kids to swim. The pool was so cold that my children couldn't even go in. Was told the first day it was being fixed and it never was

10

Todd

30 Mar 2025

·

Stayed 1 night

Was in Waltham visiting family and got a wonderful rate at this property. The property was extraordinarily clean, everything was updated, the amenities were nice, the pool was adequate and the gym could use a little work but it’s still completely got the job done. Breakfast in the morning was fantastic because there were tons of options that were healthy at the buffet And reasonably priced. I would definitely stay again the room was comfortable and quiet and literally brand new. Looking forward to my next trip this is the new hotel I will be staying in as long as the price is right

8

Michael

28 Apr 2025

·

Stayed 1 night

This hotel was actually pretty nice for the price. The rooms were modern and the bed was comfortable. We could hear people in the room next door being somewhat loud in the afternoon but it was quiet at night. In the morning I could hear some doors slamming but overall it wasn’t noisy. The only thing I didn’t like was the parking. The main lot was kinda small and poorly set up. They had more parking on the side and in the back but because we got back late the only parking left was in the back and was poorly lit. There were plenty of spots in the back because there is a big lot which looked like it was possibly once shared with a now closed hotel behind them. The only entrance in the back was to the pool and I think because the pool was closed at that time we had to walk all the way around. I thought we could at least cut through when we left in the morning but you needed a room key to get in the pool so once again we had to walk all the way around in the rain. Minor inconvenience but still annoying. There wasn’t a whole lot to eat in the immediate area but within a 8 minute drive. It was about 20-25 to Boston and you didn’t have to get on the highway and it was a nice area. I would stay again.

10

Jason

29 Dec 2024

·

Stayed 1 night

So far this has been a great location. The pool is a good size, decently warm water, good gym, food options on site. Rooms are above average. Solid stay.

10

Raisa

24 Nov 2024

·

Stayed 2 nights

Very pleased. The minute I walked in the staff was friendly and helpful. No issue with check in. Room is small for a 2 queen bed but was clean so I'll take it. Pool is warm and nice. Not big so don't recommend if you're traveling with a big family due to the space. Happy that parking was complimentary.

10

Philip

20 Oct 2024

·

Stayed 1 night

Greeted by wonderfully kind staff. The rooms were very clean and the area around the hotel was perfectly fine. Very nice Hilton with a restaurant, bar and late night snacks

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Cleanliness

Cleanliness is a strong point across many reviews, with rooms and common areas described as very clean or spotless. A few exceptions mention a dirty room or a missed fridge cleaning.

Related guest reviews

10

Sarah

10 Apr 2025

·

Stayed 3 nights

It was super clean and very quiet and the staff was lovely

2

Alan

7 Mar 2024

·

Stayed 1 night

Simple overnight stay, no one at the desk at arrival, could not be found. Room was dirty, would not recommend

10

Michael

13 Dec 2025

·

Stayed 3 nights

This is my go to hotel when traveling to Boston. Much cheaper than staying in the city and only about a 25 min drive. The rooms are modern, clean and quiet. The beds are comfortable.

10

Ruslan

27 Feb 2025

·

Stayed 3 nights

Nice, fresh room, clean.

10

Lisa

21 Nov 2025

·

Stayed 2 nights

Very clean room and easily accessible to several points by car.

6

Deidre

16 Apr 2024

·

Stayed 1 night

Nice that parking was free on site but my mini fridge wasn’t cleaned before I checked in. We found someone’s leftovers in it.

8

Anastasia

2 Sept 2024

·

Stayed 2 nights

When we just came to our room there was a huge oriental cocrouch on a bathroom wall. Other than that everything in the hotel seemed very clean. However we avoided the restaurant and kept the light on at all times in the bathroom. The staff was very friendly and accommodating. It was very quiet in the nighttime, beds were comfortable and we were able to get good night sleep. If there was no cocrouch it would have been a perfect stay.

10

Alan

10 Oct 2023

·

Stayed 2 nights

Nice place. Spotlessly clean, front desk staff were top-notch as was the breakfast server. Ordered breakfast (rather than buffet) and it was excellent. Room and bathroom were very clean. Beds medium firmness. Fitness facility was fine as well. Plenty of parking.

10

Todd

30 Mar 2025

·

Stayed 1 night

Was in Waltham visiting family and got a wonderful rate at this property. The property was extraordinarily clean, everything was updated, the amenities were nice, the pool was adequate and the gym could use a little work but it’s still completely got the job done. Breakfast in the morning was fantastic because there were tons of options that were healthy at the buffet And reasonably priced. I would definitely stay again the room was comfortable and quiet and literally brand new. Looking forward to my next trip this is the new hotel I will be staying in as long as the price is right

10

Joanne S

8 Sept 2024

·

Stayed 1 night

Very clean. The staff were very accommodating.

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Rooms

Rooms are generally modern, spacious, and quiet with comfortable beds. Some guests report noise from hallways or nearby roads and occasional in-room issues like Wi-Fi problems, thermostat or TV quirks, and harder mattresses.

Related guest reviews

8

Edward

21 Sept 2025

·

Stayed 1 night

Hotel was exceptionally clean. Friendly staff. Only comments is that is the in my opinion the shower should have been updated like the rest of the room. The wireless charger in the room did not work. Lastly, the bed is stiff if you have shoulder issues, otherwise it was a good nights sleep.

2

Jun

14 Jul 2025

·

Stayed 1 night

Wifi doesn’t work (and it’s always been difficult at many hilton locations). TV has awful aspect ratios that makes it a decoration. The bracket under the AC is fallen off because the screw was missing. The shower curtain has a button that’s detached. All the details that goes into a pricier stay associated with the Hilton name is missing, while the big rocks like wifi had been an established problem not faced in other chain. Noise insulation bad. No more Hilton stays.

10

Oscar

15 Sept 2025

·

Stayed 3 nights

Enjoyed my stay. Room is spacious, clean and quiet. Staff is friendly and professional. I would stay again. Highly recommend!

8

Sebastien

4 Feb 2025

·

Stayed 3 nights

Great option to be near Boston. Clean and staff is courteous and kind. Poor sound insulation between rooms.

4

Stephen

6 Jan 2025

·

The Hotel is marked as 3.5 stars. It's 1.5 stars. Hotel outside looks good, but the room is shady. The worst part is the noise because it is too close to the highway. We had a very bad sleep. The heating generates more noise!

8

Alana

25 Mar 2024

·

Stayed 2 nights

Loved the space and the bed. Great bathroom and bathtub. Only issue was that many outlets in the room did not work.

8

Michael

28 Apr 2025

·

Stayed 1 night

This hotel was actually pretty nice for the price. The rooms were modern and the bed was comfortable. We could hear people in the room next door being somewhat loud in the afternoon but it was quiet at night. In the morning I could hear some doors slamming but overall it wasn’t noisy. The only thing I didn’t like was the parking. The main lot was kinda small and poorly set up. They had more parking on the side and in the back but because we got back late the only parking left was in the back and was poorly lit. There were plenty of spots in the back because there is a big lot which looked like it was possibly once shared with a now closed hotel behind them. The only entrance in the back was to the pool and I think because the pool was closed at that time we had to walk all the way around. I thought we could at least cut through when we left in the morning but you needed a room key to get in the pool so once again we had to walk all the way around in the rain. Minor inconvenience but still annoying. There wasn’t a whole lot to eat in the immediate area but within a 8 minute drive. It was about 20-25 to Boston and you didn’t have to get on the highway and it was a nice area. I would stay again.

10

Gloria

5 May 2025

·

Stayed 1 night

The beds were soooo comfortable and room was so quiet. What an enjoyable stay.

4

Binwei

27 May 2023

·

Stayed 1 night

Wifi was not available on the 5th floor

10

Susan

9 Sept 2025

·

Stayed 1 night

Great rooms. Clean!

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Service

Service is widely praised as friendly, accommodating, and professional, with smooth check-ins and helpful front-desk and restaurant teams. A minority report issues such as slow or unwelcoming check-in and inconsistent follow-through on housekeeping requests.

Related guest reviews

10

Al

23 Apr 2024

·

Stayed 1 night

I thought the staff and an outstanding job to accommodate us, especially Jasmine, the general manager. I was one of several adults chaperoning a school trip with over 80 kids. Jasmine and her staff were able to anticipate our needs and assist us at every turn. Our plans were disrupted when my husband lost his phone upon arrival and Jasmine jumped into action to try to help us get it back and then to help us solve issues that came along with the missing phone. She was outstanding in her professionalism and a pleasure to meet and work with that

6

Gina

20 Apr 2025

·

Stayed 2 nights

It took forever to check in,past the 3:00pm check in time.

10

Oscar

15 Sept 2025

·

Stayed 3 nights

Enjoyed my stay. Room is spacious, clean and quiet. Staff is friendly and professional. I would stay again. Highly recommend!

2

Jay Robert

7 Aug 2024

·

Stayed 1 night

This would be the last time I will spend my night in this hotel, first of all when I arrive to the location the staff was not welcoming, first they gave a two bed bedroom when my reservation was for a king bed when told the staff that was not what i booked, he told me he couldnt change it because he had to give me whatever was left for the night. He even told me rudely to cancel the booking if i didnt want to take the 2 bed bedroom. Very disappointed with this hotel, i rating will be an star.

10

Mary

4 Sept 2024

·

Stayed 1 night

I was greeted and checked in by Maria at the front desk-she was knowledgeable polite and very helpful. Then I saw Bill to get some dinner, and he was also very polite and helpful. At breakfast I was greeted and served by Sara who was an absolute pleasure!!! I also met Michael at the front desk very nice and courteous. All in all I enjoyed my stay very much. Thank you one and all!!!

10

Mathias .H.

8 Aug 2025

·

Stayed 2 nights

Great place to stay, good front desk

2

Samara

25 Aug 2024

·

Stayed 1 night

My husband arrived late in the evening approximately 12 am. with a reservation I had made through Expedia. He had my credit card with him. Front desk staff needed to call me and get my approval vis FaceTime. I was asked to show them my proof of identity to give him the keys to the room ( I was not with him in this trip). They had the reservation number. I assume this is protocol however we experienced them as disrespectful and extremely rude. They questioned my husband as to why he did not have his credit card which is absolutely irrelevant to the stay or to check in when a room is pre paid. The credit card was simply to show the card the reservation was booked with and for the incidental deposit. We have dine this when travelling and never had an issue. The treatment with suspicion and disrespectful tone was unbecoming of a Hilton property. We will not book with Hilton again anywhere.

6

Wendy

31 Aug 2025

·

Stayed 3 nights

Stayed for 5 days and asked for our room to be cleaned one day ( they clean every other day) but they did not clean the room. Had to ask for clean towels everyday and when they brought them up they only supplied rough for 2 people when specifically asked for 4. Laundry washer was not working. Hotel rooms not cleaned till later in day ( after 3).

10

JELLIEZET

16 Jul 2025

·

Stayed 5 nights

Safe environment and friendly staff.

2

Allison

27 Apr 2024

·

Stayed 1 night

Front desk was extremely rude, snacks were told they were “free” up to 15$ and STILL charged me. I don’t normally have bad experiences at Hiltons, this is the first one. Waltham Hilton garden in, front desk woman on Saturday is horrible

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Location

Suburban location near I-95/128 offers easy driving access to Boston, Brandeis, and Bentley. Several note limited walkability and needing to drive or rideshare for dining.

Related guest reviews

10

Youngsung Raymond

25 Apr 2025

·

Stayed 2 nights

excellent hotel for staying in Boston

10

Fiona

24 Jan 2025

·

Stayed 2 nights

Clean hotel with great staff and conveniently located.

8

Camilla

20 May 2025

·

Stayed 3 nights

The staff at the hotel was lovely. We did not use any of the amenities while there but did order breakfast. The waffles were great! And reasonable. We purchased some snacks from the ‘store’ inside the lobby. We were attending a graduation at Brandeis so the location was our reason for choosing this property. There is no walkability so we needed to Uber everywhere.

10

Haitao

29 Dec 2024

·

Stayed 2 nights

This hotel offers a good location within easy reach of Greater Boston！

8

Michael

7 Mar 2025

·

Stayed 1 night

Very modern and clean. Convenient right off of Route 95/128 between Route 2 and the Mass Pike. Only downside is that breakfast is an additional upcharge.

10

Jessica

10 Mar 2025

·

Stayed 1 night

Convenient location, right off the highway

8

Michael

28 Apr 2025

·

Stayed 1 night

This hotel was actually pretty nice for the price. The rooms were modern and the bed was comfortable. We could hear people in the room next door being somewhat loud in the afternoon but it was quiet at night. In the morning I could hear some doors slamming but overall it wasn’t noisy. The only thing I didn’t like was the parking. The main lot was kinda small and poorly set up. They had more parking on the side and in the back but because we got back late the only parking left was in the back and was poorly lit. There were plenty of spots in the back because there is a big lot which looked like it was possibly once shared with a now closed hotel behind them. The only entrance in the back was to the pool and I think because the pool was closed at that time we had to walk all the way around. I thought we could at least cut through when we left in the morning but you needed a room key to get in the pool so once again we had to walk all the way around in the rain. Minor inconvenience but still annoying. There wasn’t a whole lot to eat in the immediate area but within a 8 minute drive. It was about 20-25 to Boston and you didn’t have to get on the highway and it was a nice area. I would stay again.

10

ANGELA

25 Mar 2023

·

Stayed 1 night

Like that it was afforable and close to Boston.

10

Stephanie

23 Jun 2025

·

Stayed 2 nights

The facility was clean and quiet. I didn't like the lack of walkability and dining.

10

Rebecca

21 Sept 2025

·

Stayed 1 night

Close to Brandeis, clean and convenient.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant earns praise for tasty dinners, and several guests enjoyed the breakfast. However, breakfast is not included and is viewed by multiple reviewers as pricey, with a few service missteps reported.

Related guest reviews

6

meredith

3 Oct 2024

·

Stayed 1 night

I picked this hotel since it was near a family wedding and has a restaurant in the hotel. We booked 4 rooms altogether. After a lovely afternoon wedding we went to restaurant for some food and drinks. After an hour and a half and asking where the food was we ordered twice they said the kitchen was closed and sorry the order didn’t go through. I had someone with a medical condition that needed more than a bag of chips before bed So we ended up eating snacks from our room in restaurant. Manager apologized but that was all. Not that I expect anything but feel like we didn’t matter.

8

Teresa

8 Sept 2025

·

Stayed 2 nights

Friendly, helpful staff. Clean room. Breakfast buffet was $17 for typical hotel food. Should be included with the stay.

10

Susan

22 Sept 2025

·

Stayed 1 night

Very nice clean roomy and comfortable. Breakfast was extra but very good. Would stay there again!

10

Carmen

6 May 2024

·

Stayed 2 nights

The hotel was very clean and the staff was accommodating. their restaurant/bar offered good options and was a great place to gather. I would stay here again if in the area.

8

Vanita

6 Jul 2024

·

Stayed 3 nights

Everything was very good except our experience in the Cafe. We don't eat pork so we asked for turkey sausage and we given pork and was told by the server it was indeed turkey. When we asked the chef he said it was pork and then brought us turkey sausage after we had already taken a couple of bites. Also, the server didn't know what toast was and they had no lemons for our tea. You'd think they'd comp the $20 breakfast after I brought it to their attention but of course not. Customer service is not the same as it used to be.

10

Julie

12 May 2024

·

Stayed 2 nights

Great hotel. Everyone friendly. We took a gamble in the hotel restaurant and it was FABULOUS we had a really good meal. That was great because we were too tired to go find a place. Super convenient. Likely under utilized but it was a great experience. Breakfast also fabulous but we paid for it. It was worth it. Room needed a better vacuuming there was a chip behind the door. Otherwise. Would definitely stay again. Pillows a little squishy.

8

Tosha

12 Sept 2024

·

Stayed 2 nights

Enjoyed our stay. The only thing I would’ve changed was how expensive breakfast was. $17 per person for breakfast is a lot so we had to go out for breakfast both days.

10

Karen

29 Sept 2025

·

Stayed 2 nights

This was the first time we had breakfast and dinner here and the service and food was excellent.

8

Carol

11 Feb 2023

·

Stayed 1 night

Everything was fine for the most part: staff friendly and accommodating, very clean, liked having microwave, coffeemaker, refrigerator in room. Room service from the restaurant would have been a plus. . .that being said dinner/cocktail in the restaurant/bar was excellent. The dislike/rating less than average was the breakfast. . .it was well varied, but I would say the hot foods were possible reheated too often. The sausage was rubbery and the hash browns not so good. The juice seemed quite watered down. Nonetheless, I would recommend this hotel as a four star experience and test the water before deciding on breakfast.

8

Marshall

22 Feb 2025

·

Stayed 1 night

A little disappointed about the breakfast not being included in the price, however that’s on me for not looking into it more before booking. Just feels like a breakfast buffet is the standard inclusion when available

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$96
March	US$135
April	US$150
May	US$201
June	US$221
July	US$191
August	US$155
September	US$175
October	US$225
November	US$125
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $117	10 $94	11 $177	12 $138
13 $108	14 $284	15	16	17 $167	18 $171	19 $209
20 $109	21 $219	22 $394	23 $298	24 $209	25	26 $394
27 $158	28 $206	29 $201	30 $197

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2 $220	3 $316
4 $146	5 $215	6 $305	7 $422	8 $314	9 $242	10 $328
11 $163	12 $179	13 $229	14 $252	15 $208	16 $294	17 $391
18 $173	19 $231	20 $271	21 $304	22 $208	23 $253	24 $305
25 $121	26 $171	27 $203	28 $199	29 $152	30 $242	31 $240

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Garden Inn Boston/Waltham

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