Name: Best Western Benton Harbor – St. Joseph
Address: 1592 Mall Drive, Benton Harbor, Michigan, United States of America, Benton Harbor, Michigan, United States of America
Rating: 7.75

Guest reviews

7.8

Good

Based on 1,001 verified reviews

Who stays here?

Business

14%

Couple

32%

Family

42%

Group

7%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Best Western Benton Harbor – St. Joseph cite friendly staff, a convenient location for shops and beaches, and the indoor/outdoor pool, but also inconsistent cleanliness and maintenance, dated areas and odors, and issues like a cold hot tub.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jacques

2 weeks ago

·

Stayed 1 night

Staff very friendly and helpful, breakfast was good and parking was safe.

10

Anita

4 weeks ago

·

Stayed 2 nights

Everything was very good

2

mike

2 Mar 2026

·

Stayed 1 night

Planned a weekend getaway Glad it was for only one night The hot tub was being used as a bathtub with children with swimming diapers on no parents in sight other than a younger adult yelling at them constantly. We decided to cut our losses stay the night get an early start the next day but couldn't sleep most of the night due to the people in the next room being very loud headboard banging against the wall moaning and screaming absolutely ridiculous I've been in some very nice hotels I have been in some very not so nice hotels and I would pick the not so nice hotels over this

10

David

2 Mar 2026

·

Stayed 1 night

The room was great. We liked the sofa.

8

Susette

5 Feb 2026

·

Stayed 2 nights

We didn't have any reason to call maintenance or any other staff. It was a very good value.

1592 Mall Drive, Benton Harbor, Michigan, United States of America

Location

Located in Benton Harbor, Best Western Benton Harbor-St. Joseph is within a 15-minute drive of Lake Michigan and Silver Beach. This hotel is 2.3 mi (3.8 km) from Intercare Community Health Network and 3.1 mi (5 km) from Lake Michigan College.

Intercare Community Health Network(2.5 Miles)

Lake Michigan College(3.1 Miles)

Corewell Health Lakeland Hospitals St. Joseph Hospital(3.8 Miles)

Harbor Shores Golf Club(4.3 Miles)

St. Joseph Dog Park(4.5 Miles)

Lake Bluff Park(4.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:30

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Free self parking is available on-site, with limited spaces.

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of access.

The hotel is located in Benton Harbor, within a 15-minute drive of Lake Michigan and Silver Beach. It is 2.3 miles from Intercare Community Health Network and 3.1 miles from Lake Michigan College.

Yes, there is an indoor pool and a seasonal outdoor heated pool, which is open from May 27 to September 30. Pool access is available from 8:00 AM to 10:00 PM.

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Benton Harbor – St. Joseph

Amenities

Property description

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