Country Inn & Suites by Radisson Benton Harbor-St Joseph MI

Ticks were found, room wasn’t clean, too many stains on walls.

Ceiling over bathtub collapsed and fire alarm at 2 am with the employee hot boxing in the parking lot

We arrive there late in the evening, as we ended up spending some time in downtown Saint Joseph for dinner. It was convenient to be able to pay at the hotel versus paying on hotels.com. However, when we arrive to our room, it was extremely disappointing. It was made very obvious very quickly that this was basically all but a remodeled motel 6. The mattress was extremely cheap and thin, they were very few pillows, and the curtains were torn. This unfortunate combination made it near impossible to sleep for the evening. This was beyond frustrating because it being a country inn I expected a dramatically higher standard. I would suggest that if you are staying in the Saint Joseph area, look into some other nearby hotels before choosing this one.

The TV remote didn't work, internet was slow, no shower curtain, bed wasn't comfortable

Room was clean. When we checked in the guy at the from desk was kind of rude. My wife has a small service dog so he was asking her a lot of questions about her service animal. Parking was good.