Name: Best Western Gaylord
Address: 1201 West Main Street, Gaylord, Michigan, United States of America, Gaylord, Michigan, US
Price range: US$75–US$209 per night
Rating: 8.63

What guests think

Across recent reviews, Best Western Gaylord earns consistent praise for clean, comfortable rooms, friendly staff, and a convenient location near the interstate, with a popular pool and hot tub that add value for families and road-trippers.

Common drawbacks include an aging building with uneven maintenance—reports of hot tubs out of service, overchlorinated pools, broken entry doors or ice machines, key-card glitches, and occasional noise from thin, creaky floors. Breakfast feedback is often positive but can be inconsistent, with occasional shortages, limited choice, or a cramped area at busy times. Expect a straightforward, budget-friendly stay focused on cleanliness, convenience, and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and hot tub are popular, though guests repeatedly mention outages, lukewarm water, overchlorination, and slippery floors. Parking can feel tight during trailer season, and some maintenance issues appeared (broken entry doors/ice machine, aging treadmill).

Related guest reviews

8

Melinda

21 Jul 2025

·

Stayed 1 night

Pool was a perfect temp as was the hot tub. Breakfast was great.

10

linda

12 May 2025

·

Stayed 1 night

We loved the pool and hot tub! (although the tiles to walk on can be slippery). Check in was easy, plenty of outlets to plug in devices. Many chain restaurants nearby.

10

Andrea

17 Nov 2025

·

Stayed 1 night

Clean, helpful and friendly staff, great breakfast and amazing pool and hot tub, i have no complaints at all.

10

Alicia

30 Jan 2025

·

Stayed 4 nights

Breakfast was delicious, the pool and hot tub was nice relaxing, and parking was a little tight with all the snowmobile trailers there.

8

Marty De

3 Nov 2023

·

Stayed 2 nights

The door in the middle of the building was broke. You could exit the door but not enter it. The ice machine was broke also on the first floor. If you wanted ice you had to go up the stairs to the second floor to get ice

8

Eric

9 Jun 2025

·

Stayed 1 night

Hot tub was broken down and parking lot looked sketchy, but was pleasantly surprised by cleanliness of the room.

8

Brandon

5 May 2025

·

Stayed 1 night

Possibly the best value for the money in terms of a hotel I've had in a long time. The only complaint I have is the pool was overchlorinated and it got my girlfriend sick, but everything else was great.

10

Andrea

16 Nov 2025

·

Stayed 1 night

Clean room, plenty of parking, good breakfast, the hot tub was really hot and felt amazing! 10/10 recommended also, staff are super nice and helpful!

10

Eliza

24 Jan 2024

·

Very nice. Besides the treadmill dying.

8

Mario

19 Sept 2025

·

Stayed 1 night

inside pool and hot tub needs upgrade.. Parking lot and landscaping needs curb appeal. Lobby coffee cold and replenish fruit more often.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean and well kept. A few reports note lapses or wear in public areas (worn carpets, peeling ceilings) and occasional issues like insects or a missed item.

Related guest reviews

10

Gayle

28 Sept 2025

·

Stayed 3 nights

This hotel was the cleanest hotel i have ever stayed at hands down. The girls were so nice at check in an it was quiet also. Good breakfast every morning, not just fruit an bagels. Full breakfast. Would recommend to anyone staying in Gaylord.

10

Leslie

1 Aug 2024

·

Stayed 3 nights

Very well run, so clean and well-maintained by the cleaning staff. The king rooms we had had really nice seating areas plus a desk, refrigerator and microwave. The bathrooms were updated and very clean. The cleaning staff were very helpful and went out of their way to handle any request.

10

Janet

22 Sept 2025

·

Stayed 1 night

Clean

8

Colleen

11 Oct 2025

·

Stayed 2 nights

Needs new carpet in hallways. Carpet looks old and torn.

10

Clifford

20 Sept 2025

·

Stayed 1 night

Front desk girl was great, parking lot was not very clean and hallways were dirty. But the room is very clean and comfortable

8

Peter

13 Feb 2023

·

Stayed 1 night

The facility was clean. There was a second sink outside of the bathroom, which let two people clean up at the same time. The side parking was limited and a bit "industrial". The breakfast was very good compared to similar motels. We\'d stay again.

10

Donald

25 Apr 2024

·

Stayed 1 night

Very impressed with the cleanliness of the entire building and our room. Would definitely recommend and will stay here again if I am in the area.

10

Sarah

15 Jun 2025

·

Stayed 2 nights

Overall the stay was great. The staff were super friendly and went above and beyond. We were in a Jacuzzi room. The Jacuzzi could have been a little bit cleaner than it was when we got there. Actually, the entire room could've been a little bit cleaner. It wasn't nasty or anything. Just a dirty cup left next to the bed on the ground between the bed and table. The bed and pillows were super comfortable. We would definitely stay again.

4

Gretchen

1 Sept 2023

·

Stayed 1 night

Found ants in our room in the bed

4

Joseph

25 Jun 2025

·

Stayed 4 nights

Clean but in desperate need of repairs. Ceiling was literally peeling off and multiple patches in other areas of the ceiling were visible

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with practical layouts (extra sink, suites). The building shows its age with thin, creaky floors, occasional noise or dated features, and sporadic in-room maintenance quirks.

Related guest reviews

4

Shreekala

3 Aug 2024

·

Stayed 1 night

The walls and ceiling were paper thin and creaky. I stayed for a night hoping to sleep after a long drive. Unfortunately all night, the people above seemed to be awake and walking around, which because of how thin and old and creaky the floorboards were felt like someone was thumping me on my head. It was impossible to ignore and you have to have been there to believe how unbelievably loud it was. Everything else from cleanliness, room size, amenites, to staff, and the breakfast was great!

10

Barry

4 Nov 2024

·

Stayed 2 nights

Reasonable price and very nice room layout.

8

DEBORA

1 Sept 2025

·

Stayed 1 night

Needs some updating

8

James

7 Jul 2024

·

Stayed 1 night

Creaky floor above our room. Hallway sounds carried into our room.

6

Mike

15 Jul 2024

·

Stayed 3 nights

Older building starting to show its age. Floors upstairs creaked making noise downstairs.

8

Jeffery

29 Jul 2024

·

Stayed 1 night

Very clean rooms and comfortable beds. Noisy in-room air conditioner. Exterior door near our room did not lock. Good overall stay, though.

10

James

16 Oct 2025

·

Stayed 1 night

The room was very comfortable and clean.

10

Michael

29 Aug 2024

·

Stayed 1 night

We really liked the size and layout of the room, and it was spotlessly clean.

10

Michael

29 Aug 2024

·

Stayed 1 night

We loved the size and layout of the room.

6

Maureen

21 Aug 2025

·

Stayed 1 night

Didn't like the soft mattresses and the climate system in the room.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and responsive, especially at breakfast and the front desk. Some guests reported check-in or key-card errors, limited housekeeping/towel replenishment, or difficulty reaching staff.

Related guest reviews

10

Lisa

9 Jul 2024

·

Stayed 1 night

The staff was very friendly and thorough upon check in! The lemon ice water in the lobby was kept fresh and was a such a nice perk! The hot tub was perfect and the staff was kind enough to leave it open a few minutes longer since we were a late check in! Greatly appreciated!! The breakfast had many options, was very tasty, and kept well stocked!! The woman in charge was excellent! The room was the cleanest hotel room I’ve been in, in a long time! It is obvious housekeeping takes their jobs seriously!! Thank you very much! We will definitely stay here again!!

10

eric

2 Aug 2023

·

Stayed 4 nights

Great room for the price. Front desk staff was very helpful.

8

Sandra

4 Jan 2026

·

Stayed 1 night

The room was clean and the staff were very friendly and helpful! We had trouble with the heat and the front desk person helped us right away. She checked back a short time later to make sure all was well. Much appreciated.

10

Cameron

22 Oct 2025

·

Stayed 2 nights

Everything was great, from check into service while at hotel and even check out. Well done

2

Patricia

6 Jul 2025

·

Stayed 2 nights

Staff AWOL. Could not get towels. Short staffed and did not clean room. Had to use tiny towels from the pool area. Dead bolt ripping off the wall.

10

Bonnie

11 Sept 2025

·

Stayed 1 night

The front desk staff and the young lady with blonde ponytail in breakfast room. Both were very good and personable. Wonderful experience

4

Eric

23 Jul 2025

·

Stayed 4 nights

Well, room rates suddenly changed from a flat rate per day to a variable rate after I booked the room, not unusual. But the complete lack of maid service, inability to get a clean towel or new bar of soap is also a problem. Upside was that breakfast okay and the front desk help was nice.

10

Charlie

6 Jun 2024

·

Stayed 1 night

Great front counter staff

10

John

24 Oct 2024

·

Stayed 1 night

Key access failed on night of check in. Had to be let into room by Brianna. Not informed of when problem was resolved, but apparently was by morning. However, key access to entry door most convenient to our room did not work the next morning. Exceptionally clean. Breakfast room and contents excellent. Staff

2

Elizabeth

5 Feb 2023

·

Stayed 1 night

Well, we were given keys to a room that was occupied with a couple in their bed with beers in the room which my son walked in upon. And then while complaining to the front desk, my partner was threatened to have the police called upon him for complaining about the service. Absolutely horrible experience and we checked into a nearby hotel for the night.

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AI-generated summary based on recent guest reviews

Location

Convenient just off the highway and close to restaurants and shopping. Some outside traffic or truck-stop noise is reported.

Related guest reviews

10

Richard

17 Jun 2024

·

Stayed 1 night

Very clean and comfortable room. Only negative is, it was next to a truck gas stop, with plenty of outside noise. Breakfast was very good.

8

Michael

12 Nov 2023

·

Stayed 3 nights

Convenient access to and from the highway. Lots of shopping and dining options nearby.

10

John

4 Jun 2024

·

Stayed 1 night

Very nice hotel for a traveler. All staff were friendly. Easy to access from I-75. I will come back nest time if I stay in the area.

8

Amy Jo

21 Jul 2025

·

Stayed 1 night

Good location. Close to shopping and restaurants.

10

Amy

5 Sept 2025

·

Stayed 1 night

Great location off the highway in a really fun resort town

8

Reinnier

6 Oct 2025

·

Stayed 1 night

All around great location and convenient to many options. Price was right.

10

BONNIE

26 May 2024

·

Stayed 2 nights

Conveniently located with plenty of restaurants and shopping near by.

8

Randall

24 Nov 2025

·

Stayed 1 night

Nice and easy access off the interstate. Clean and enjoyable

10

Jacob

28 Feb 2025

·

Stayed 1 night

Right off the highway, right in the middle of Gaylord

10

David

31 Aug 2025

·

Stayed 1 night

Good location, clean, friendly staff. Breakfast was decent too.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often considered good with hot options and attentive attendants, but consistency varies—at times items run out, choices feel limited, or the area feels crowded. Overall sentiment leans positive.

Related guest reviews

10

Lisa

9 Jul 2024

·

Stayed 1 night

The staff was very friendly and thorough upon check in! The lemon ice water in the lobby was kept fresh and was a such a nice perk! The hot tub was perfect and the staff was kind enough to leave it open a few minutes longer since we were a late check in! Greatly appreciated!! The breakfast had many options, was very tasty, and kept well stocked!! The woman in charge was excellent! The room was the cleanest hotel room I’ve been in, in a long time! It is obvious housekeeping takes their jobs seriously!! Thank you very much! We will definitely stay here again!!

6

Marta

19 Feb 2024

·

Stayed 1 night

Hotel is nice, breakfast area is too small and for about 15 min during breakfast time on Sunday there was no food as it was only one lady in the kitchen and she wasn’t able to handle everything by herself.

8

Savannah

26 Oct 2024

·

Stayed 1 night

Breakfast was limited-they were clearly out of things that would normally be in the cooler and OJ is the only juice option. Hotel was clean. Pool hours are better than some other hotels.

10

Joseph

7 Oct 2025

·

Stayed 1 night

claen rooms and nice breakfast.

10

Adam

17 Aug 2025

·

Stayed 1 night

Staff was very helpful, location was phenomenal and the breakfast was the best I’ve had at a hotel! Great job! We will be back!

10

Rychelle

21 Oct 2023

·

Stayed 1 night

We were very happy with our stay. Check in was easy. Our room was nice. Beds comfy. Nice TV. Enjoyed the pool and hot tub. Breakfast room was AWESOME. The selection of foods were impressive. Honestly, we are used to pre-packaged muffins, cereal, maybe fruit. This hotel offered hot sausage patties, eggs, biscuits and sausage gravy, juice, and the usuals. The lady who took care of the breakfast room was VERY PLEASANT and stayed on top of everything. I also felt the housekeeper w/ the baseball cap was very polite.

10

Chad

3 Aug 2025

·

Stayed 1 night

Great continental breakfast

10

Andrea

16 Nov 2025

·

Stayed 1 night

Clean room, plenty of parking, good breakfast, the hot tub was really hot and felt amazing! 10/10 recommended also, staff are super nice and helpful!

8

Julie

17 Nov 2025

·

Stayed 1 night

Our room nice clean. Pool area was nice but the hot tub was not hot enough. Breakfast descriptions on room info were not met. There was not any eggs or meat available as described.

6

Iza

26 Feb 2024

·

Stayed 2 nights

the only thing that has gotten worse in this hotel is the breakfast. It used to be better, there was more to choose from, but now, unfortunately, it is not. I know people are starting to complain about this

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$76
February	US$83
March	US$83
April	US$94
May	US$108
June	US$162
July	US$180
August	US$188
September	US$116
October	US$112
November	US$83
December	US$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $209	16 $155	17 $155	18 $142	19 $147
20 $89	21 $109	22 $122	23 $132	24 $132	25 $122	26 $134
27 $96	28 $88	29 $88	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $145	3 $130
4 $90	5 $90	6 $90	7 $107	8 $89	9 $152	10 $179
11 $106	12 $89	13 $88	14 $88	15 $88	16 $112	17 $110
18 $84	19 $85	20 $75	21 $85	22 $81	23 $94	24 $88
25 $79	26 $79	27 $79	28 $89	29 $79	30 $94	31 $94

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Suite, Multiple Beds, Kitchen

Standard Room, 2 Queen Beds, Microwave

Standard Room, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Gaylord

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Prices for upcoming dates