Is parking available at the property?

Yes, the property offers free self-parking, including parking for RVs, buses, and trucks. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, which ranges from approximately USD 6 to 16 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per pet, per stay. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, complimentary airport shuttle services are available 24 hours a day.

What accessibility features does the property offer for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and meeting spaces. There is also a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The property is located in Kentwood, Grand Rapids, within a 5-minute drive of Calvin College and Woodland Mall. It is approximately 6.9 miles from Frederik Meijer Gardens and Sculpture Park and 8.3 miles from Downtown Market. The nearest major airport is Gerald R. Ford International Airport, located about 3 miles away.

Does the property have a swimming pool?

Yes, the property features an indoor pool. Operational hours are not specified, but it is available year-round.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

DoubleTree by Hilton Grand Rapids Airport Hotel

Average nightly price at DoubleTree by Hilton Hotel Grand Rapids Airport by month, last 12 months (USD)
Month	Average price
January	US$94
February	US$90
March	US$97
April	US$112
May	US$117
June	US$117
July	US$123
August	US$117
September	US$111
October	US$101
November	US$96
December	US$96

What guests think

Reviews of DoubleTree by Hilton Hotel Grand Rapids Airport describe a convenient airport location with reliable shuttle service, but note an aging property with recurring maintenance issues such as a closed pool and a broken elevator.

Rooms are often clean and comfortable but dated, with frequent hallway noise and loud or unreliable HVAC, and many lacking a fridge or microwave. Service is frequently praised as helpful and welcoming, though some guests report rude interactions, delayed check-ins, or unaddressed maintenance requests. Breakfast commonly gets good feedback, while restaurant quality and value vary, and hours can be limited. Expect a convenient airport stay with trade-offs in upkeep and some amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub closures and a broken elevator were frequently reported; the airport shuttle is reliable. An on-site restaurant/bar and on-site parking are convenient.

Related guest reviews

4

Thomas

14 Jul 2025

·

Stayed 3 nights

Pool and hot tub we're unavailable. Elevator was broken which made it a long walk to our room. The AC was very loud and woke us up alot.

2

Holly

13 Jun 2025

·

Stayed 1 night

Dirty. Broken. Just bad. I did not feel like this property was safe or secure. Broken elevators. Dirty rooms. Pool was out of order.

4

Jeff

13 Apr 2025

·

Stayed 2 nights

Pool was closed with no notice on the website.

6

Jodi

26 Jun 2023

·

Stayed 4 nights

The hotel has very thin walls. Kids running up and down the halls at night. Gym was scary and very unappealing.

6

David

27 Oct 2024

·

Stayed 2 nights

The room was fine. Staff was pleasant. But the central elevator is broken. We had a room where you had to go to the other end of the building to take an elevator. Just inconvenient.

8

Amyia

18 Jun 2025

·

Stayed 1 night

Pool is under construction which I wasn’t aware of until told at the front desk. Which sucked bc I did have children with. Other than tha

8

Jessica

4 Aug 2025

·

Stayed 1 night

It was clean and quiet if in need of a serious update. The pools were closed due to maintenence and the elevator was broken. The staff were helpful and kind and the ride to the airport was right on time.

6

Christopher

1 Mar 2025

·

Stayed 3 nights

There is a main elevator that needs to be rebuilt, leaving you with just one elevator choice at the opposite end of the first floor that is quite a hike. For people who are either older or people like my wife who are somewhat disabled and asthmatic this is not a good option in any way shape or form. Stay clear of The hotel until it is fully functioning with a rebuilt elevator. Ps- Gaspers (the restaurant) needs to learn how to cook their food all the way through. Very very nice staff but terrible terrible food and borderline raw. Just a surprisingly bad experience because we stayed here over a year ago and it was a completely different (and good) experience at the hotel.

8

robert

16 Feb 2025

·

Stayed 1 night

Excellent breakfast and server was awesome Desk clerk was clearly overworked. While most of the hotel was fairly clean, the elevator, (with the main one being broken) looked like it had not been cleaned in a long time.

10

David

15 Aug 2025

·

Stayed 1 night

Unfortunately the pool was not available due to a maintenance issue. Not really their fault but was disappointed because my daughter loves swimming and has been in this pool few times before, it's one reason we like to stay here

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Cleanliness

Many guests found rooms clean, but others reported musty odors, missed cleaning, or pest issues; housekeeping consistency varies.

Related guest reviews

2

Jacob

5 Oct 2024

·

Stayed 2 nights

I sent two of my employees to a conference in Grand Rapids. While the hotel looked nice and clean, looks can be deceiving… Bed Bugs. The hotel did provide a new room but unfortunately by the second day, one of my employees were covered in bites. A good reminder that even when a hotel has a good rating and looks clean, you still need to do a full check of the room and bed to make sure there aren’t any hidden problems.

6

Morgan

5 Oct 2025

·

Stayed 1 night

The overall hotel was clean and the staff was incredibly friendly. The room had a very strong musty/mold smell.

2

rawad

13 Mar 2023

·

Stayed 2 nights

cockroach in the room, room was filthy. Heat not working properly. Check in staff were mean & unprofessional. Not recommended at all.

6

Melinda

17 Apr 2023

·

Stayed 2 nights

The room was very dated, didn't look like photos on website. Service at check-in was not pleasant. Room was not clean, sink and tub were both dirty. Difficult to get additional towels and have the trash taken, as there was not housekeeping available. Very loud, could hear every noise from hallway and surrounding rooms.

4

Misty

24 May 2025

·

Stayed 2 nights

When we arrived the comforter had candy stuck on it, the phone didn’t work, the pool was closed for maintenance (which I would not have stayed there for that much if I had known it was closed), the shower curtain was all messed up and stained, there was food on the floor when we check in and there was hair all over the shower wall. There was also a shampoo bottle in what I think was supposed to be a hand wash dispenser. It was also very dusty in the room.

6

Tracy

19 Oct 2025

·

Stayed 1 night

It’s an older place, so musty smell, shower wall were not clean

10

Daniel

15 Mar 2025

·

Stayed 1 night

Clean, easy arrival and check out.

10

Robert

17 Apr 2025

·

Stayed 1 night

Comfortable room. Very clean

8

Virginia S

30 Sept 2025

·

Stayed 2 nights

The hotel was great. Very clean and comfortable. However some hotel guests were noisy in the hallways up to 11:30pm making it difficult to sleep.

8

James

21 Oct 2025

·

Stayed 1 night

Clean room. Very comfortable bed and furnishings.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and sometimes spacious but dated, with loud or unreliable HVAC, thin walls causing hallway noise, and many lacking a fridge or microwave.

Related guest reviews

10

Laura

21 Nov 2025

·

Stayed 1 night

Love the location...staff is very friendly room was clean and spacious

6

Udaykanth

23 Aug 2025

·

Stayed 2 nights

Staff and service was very good. But the building and room, facilities needs a lot of upgrades. Its a Hilton, but the building and rooms, carpet, bathroom felt like a 2 star hotel at best. The hotel has been around for a long time and needs an overall upgrade in every aspect.

10

Summer

13 Jul 2025

·

Stayed 2 nights

The room was very old and dingy looking. The air conditioning in the room did not work. It was so incredibly hot the whole time we were there. I will not be staying there again.

6

Scott

12 Nov 2024

·

Stayed 1 night

The ac/heater in the room was very loud. It was a cold night and every time it kicked in, the decibel level jumped way up. It was very annoying. Also, at this point I have been spoiled by rooms with a small fridge and microwave and found the lack of these small amenities really annoying.

6

Karl

6 Sept 2025

·

Stayed 1 night

Tired. needs to be updated.

2

Rydan

14 Jul 2025

·

Stayed 1 night

Our first room’s AC was running extremely loud and it wasn’t kicking out cold air. So the room was hold and had a weird musty smell. When we asked to change rooms to get a a working AC unit they didn’t have any rooms with 2 queen beds left so we got 2 full beds instead. Unfortunately no discount was offered but we paid for the two queen option. The pool was under construction. The coffee in the lobby was out in the morning. The elevator was broken. The sink in our room wasn’t tightened to the sink so it was pulling out each time we tried to use it. The rating on this hotel is way off. It should be 2-3 star until the fix it up.

8

Virginia S

30 Sept 2025

·

Stayed 2 nights

The hotel was great. Very clean and comfortable. However some hotel guests were noisy in the hallways up to 11:30pm making it difficult to sleep.

6

Kenneth

18 Jul 2023

·

Stayed 2 nights

I have never been to a hotel that used such small pillows. You know the small square pillows that you have on the side of your couch, almost as an armrest? Those are the pillows that were used on the queen size beds. They were tiny and not very comfortable. The hotel needs to use normal size pillows.

8

Jennifer

4 Feb 2024

·

Stayed 3 nights

Had to get a new key made almost every time we left the hotel (3 day stay). That was a little frustrating but otherwise it was fine. The doors between room and the hallway seemed very thin so you could hear anything that was happening in the halls.

10

Anthony

18 May 2023

·

Stayed 1 night

HVAC system was not working well

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Service

Staff are often friendly and helpful, and shuttle drivers get praise, but service can be uneven with occasional rudeness, delayed check-ins, or requests not addressed.

Related guest reviews

10

Laura

21 Nov 2025

·

Stayed 1 night

Love the location...staff is very friendly room was clean and spacious

10

Edward

18 Jun 2025

·

Stayed 1 night

helpful front desk folks;

10

Richard

3 Aug 2025

·

Stayed 1 night

Great staff and shuttle service

10

Robbin

6 Sept 2024

·

Stayed 1 night

We had to wait for at least 3 hours past check-in time, very frustrating. The staff was very friend, hotel was extremely clean. Located in a great area by shops, restaurants, and parks.

10

Elizabeth

22 Sept 2024

·

Stayed 1 night

Used their on site parking and shuttle to the airport. Great staff and super friendly! Room was enjoyable and had everything we needed

6

David

12 Oct 2024

·

Stayed 1 night

Check in, lady asked how may I help you and the phone rang and she stopped even recognizing us at that point. didn’t say nothing else to us. Stayed on phone for more than 10 minutes. Finally another gentleman at the desk recognized the wrong doing and jumped in to save her day. He was a 10, she was a 2. The roomed and hallways are way behind on updating. Doesn’t seem up to Doubletree standards to us.

6

Thomas

23 Dec 2024

·

Stayed 1 night

The night desk lady promised us that coffee would be available a 4 AM. We had an early flight. When it was not there, she blamed the shuttle driver. I asked him on the way the airport. He called her to say he could not do it due to a busy schedule. She continued to chat with an associated after I asked several times. Just did not want to bother. My wife and I were very displeased and disappointed with the lack of concern. Poor customer service from the desk. We were very happy with the shuttle service.

4

Sharon

5 Dec 2024

·

Stayed 2 nights

Front desk staff was abrupt & rude. The closest elevator was broken and we had to navigate a long distance to get to an elevator to go to and from our rooms. The hotel wheelchair was defective & hazardous. The breakfast was exceptional and the staff were attentive and friendly - we enjoyed the breakfast employees & the breakfast dining atmosphere. Proximity to the airport was a plus, the shuttle driver was charming.

10

Charlene

11 Sept 2024

·

Stayed 1 night

Staff was super friendly and helpful. A big shout out to Noel for the shuttle bus ride he was very nice.

8

Laura

11 May 2025

·

Stayed 2 nights

The staff at the hotel was great! Even tho the reservation payment was messed up on Hotels.vom end, they fixed it and we had a great stay! Housekeeping was super nice and friendly when we needed something! Would stay here again!

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AI-generated summary based on recent guest reviews

Location

Convenient to the airport and major roads, with restaurants and shops nearby; the airport shuttle is frequently noted and reliable.

Related guest reviews

10

Jacob

10 May 2023

·

Stayed 2 nights

It was an easy find from the highway, With plenty of dining and breakfast options and a short drive into Grand Rapids.

10

chad

12 Aug 2024

·

Stayed 3 nights

Close to interstate

10

Ann

27 Apr 2025

·

Stayed 1 night

We love the location and how convenient it is to our airport

10

Bradley

11 Aug 2024

·

Stayed 1 night

Very close to the airport. The shuttle drivers were super friendly and helpful.

10

Lori

30 Sept 2025

·

Stayed 1 night

The hotel was conveniently right off the highway. Quick check in. Clean, comfortable room. We stayed here after a concert at Van Andel.

10

Philip

6 Jun 2023

·

Stayed 4 nights

Nice location for getting to and from the airport and downtown. Ganders restaurant was great. Especially liked our hostess Niki.

10

Norma

27 Jan 2025

·

Stayed 1 night

Very convenient and clean. Would stay again. Shuttle to airport was convenient.

8

Jesse

26 Jul 2023

·

Stayed 1 night

It was close the airport and had a shuttle.

10

Ceci

31 Jan 2025

·

Stayed 1 night

Perfect overnight location; needed close access to airport with reliable shuttle service to airport very early next morning. Will stay again.

8

Justin

28 Mar 2025

·

Stayed 1 night

Property was convenient for the airport.

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Dining

Breakfast is often praised, and several guests liked the on-site restaurant/bar, but others reported poor food quality, limited hours, or advertised breakfast not available.

Related guest reviews

8

William

13 Jul 2024

·

Stayed 1 night

Advertised free breakfast…not available. IHOP 4 minutes away.

8

Kim

29 Oct 2024

·

Stayed 2 nights

Nice place. Great breakfast.

8

Kim

29 Oct 2024

·

Stayed 1 night

Very friendly staff. I had some issues and they were more than happy to help me. Rooms were very clean. The beds were comfortable. I did feel the rooms were quite basic, no fridge or microwave and small. The pool is not very child friendly. It has a quick drop off to over 7 ft. It was thankfuly marked with a rope, still made me nervous. 100% recommend getting the breakfast!

6

Benjamin

29 Jun 2025

·

Stayed 1 night

The Doubletree in Grand rapids isn't a bad hotel, the problem is it's not a great one either. What it gets right: a clean room, a clean bed, a clean bathroom and basic TV options. What it got wrong: the AC is loud, you're not going to be able to sleep. My room's AC was also leaking, and a wet carpet is a mold concern.The restaurant attached to the hotel is very sub par. The breakfast buffet was mixture of cold, and lukewarm food. And for $15, it was overpriced for the quality of what you received.

10

Tim

7 Jun 2024

·

Stayed 1 night

We had a very enjoyable stay. Ganders (the restaurant was outstanding).

10

Ralph

6 Oct 2025

·

Stayed 1 night

Easy in and out. Nice breakfast Great bartender

10

Justin

30 Aug 2025

·

Stayed 2 nights

Breakfast was great

6

Christopher

1 Mar 2025

·

Stayed 3 nights

There is a main elevator that needs to be rebuilt, leaving you with just one elevator choice at the opposite end of the first floor that is quite a hike. For people who are either older or people like my wife who are somewhat disabled and asthmatic this is not a good option in any way shape or form. Stay clear of The hotel until it is fully functioning with a rebuilt elevator. Ps- Gaspers (the restaurant) needs to learn how to cook their food all the way through. Very very nice staff but terrible terrible food and borderline raw. Just a surprisingly bad experience because we stayed here over a year ago and it was a completely different (and good) experience at the hotel.

10

Donovan P

4 Apr 2024

·

Stayed 3 nights

Restaurant was great

8

robert

16 Feb 2025

·

Stayed 1 night

Excellent breakfast and server was awesome Desk clerk was clearly overworked. While most of the hotel was fairly clean, the elevator, (with the main one being broken) looked like it had not been cleaned in a long time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $124	4 $119	5 $115	6 $121	7 $121
8 $101	9 $102	10 $104	11 $104	12 $99	13 $113	14 $113
15 $94	16 $102	17 $104	18 $103	19 $95	20 $111	21 $109
22 $93	23 $100	24 $101	25 $101	26 $94	27 $111	28 $113
29 $95	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
		1 $106	2 $106	3 $101	4 $127	5 $127
6 $101	7 $106	8 $106	9 $106	10 $101	11 $116	12 $118
13 $101	14 $106	15 $106	16 $106	17 $101	18 $118	19 $118
20 $101	21 $106	22 $106	23 $106	24 $101	25 $119	26 $118
27 $102	28 $106	29 $106	30 $106	31 $101

DoubleTree by Hilton Hotel Grand Rapids Airport

Prices for DoubleTree by Hilton Hotel Grand Rapids Airport

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Junior Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible (Mobility and Hearing)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds, Accessible (Mobility and Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds

Guest reviews of DoubleTree by Hilton Hotel Grand Rapids Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Grand Rapids Airport

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