Name: DoubleTree by Hilton Detroit Novi
Address: 42100 Crescent Blvd, Novi, Michigan, United States of America, Novi, Michigan, US
Price range: US$100–US$326 per night
Rating: 8.15

What guests think

At DoubleTree by Hilton Detroit Novi, guests repeatedly praise the safe, convenient location and many friendly staff interactions, while ongoing renovations, pool disruptions, and a paid, sometimes underwhelming breakfast are common drawbacks noted across reviews.

Cleanliness and upkeep are mixed, with some rooms described as very clean and others reporting stained carpets, dust, or maintenance issues. Rooms range from comfortable and spacious to dated or dim, and several guests mention thin walls, missing furnishings, or lack of in-room microwaves. Expect a convenient base with amenities and access occasionally affected by renovation work.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affected lobby and common areas, with frequent reports of pool closures or lessons limiting access; some noted the bar/restaurant closed on certain days and that the property operates with only one elevator. Parking was ample.

Related guest reviews

4

Kerlyne

25 Jun 2025

·

Stayed 2 nights

Old, Stains on walls and ironing board cover, only one elevator for entire complex had to walk 5 minutes to get to my room. Alarm woke me up on last day we all had to stand in heat for hours.

2

Kristen

30 Jun 2024

·

Stayed 1 night

Construction outside of our room. Floors were vacuumed after but still a mess. Bar wasn’t open.

2

Pam

25 Oct 2025

·

Stayed 1 night

There was construction going on above our room. The noise was extremely loud. I couldn’t even have a conversation with my family. It was AWFUL.

10

Junelle

17 Feb 2023

·

Stayed 2 nights

Clean room, safe area, plenty of parking. Nice and quiet too. The mall and restaurants are very close.

8

MARK

14 Oct 2024

·

Stayed 2 nights

Plenty of free parking, easy access. Expected free breakfast but not available. Dinning very limited.

8

Pasqualino

2 Feb 2023

·

Stayed 2 nights

Very clean, really good fitness center allows you to get full body workout.

6

Hannah

22 Nov 2025

·

Stayed 1 night

Nowhere did it mention before I booked that the entire first floor of the hotel is under construction. There’s pounding and paint fumes through the whole hotel. There was even drywall dust footsteps in my room. The side entrances to the hotel have garbage and construction stuff outside them. They should definitely be making it very clear that the hotel is under renovation.

6

monica

21 Apr 2024

·

Stayed 2 nights

ONE ELEVATOR!!!! And we had the farthest room too. Was not told that there was a door closer to where we were.

6

Eva

12 Aug 2025

·

Stayed 2 nights

Under construction- We were unaware of the issues. .swimming pool under maintaince. Not what we expected.

8

Kirk

23 Jun 2025

·

Stayed 1 night

Heavy construction going on in lobby, stairwells and pool.

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Cleanliness

Reports are inconsistent: many found rooms clean, while others cited stained carpets, dust, hair in bathrooms, or dirty common areas. Housekeeping quality varied.

Related guest reviews

2

Azeezeh

14 Sept 2025

·

Stayed 3 nights

The beds are so old and mattress have never been replaced. The room was gross as the vents had piles of dirt coming out of them. Bedsheets had a yellow stain to them and staff didn’t clean my room one of the nights there. Most uncomfortable stay I’ve ever had

8

Janice

28 Oct 2024

·

Stayed 1 night

Long black hair in the bathroom. Hair in the sink.

10

Jil

12 Dec 2025

·

Stayed 1 night

Front desk staff is nice. Love the snack area. Room was clean

10

Nola

10 Sept 2023

·

Stayed 1 night

Very clean and comfortable stay!

10

AnneMarie

12 Nov 2025

·

Stayed 1 night

Front desk staff who checked me in was very polite and respectful. Room was very clean and comfortable.

6

Phillip

5 Jan 2024

·

Stayed 2 nights

Front desk staff was amazing! Very friendly and eager to help. Room wasn't vacuumed when we checked in, such low hanging fruit makes me wonder what else isn't clean. Pealing wallpaper in bathroom, leaky bathtub faucet, bathtub stopper didn't work properly. The two nights we stayed the property had some outfit doing swim lessons in the small pool so we couldn't use. I am not usually a negative review leaver but this post pandemic negligence and lack of service in what should be a good mid-range business hotel is unacceptable. I expect this from a random motel, not a Hilton property.

6

COLEEN

22 Oct 2023

·

Stayed 1 night

The room had fingerprints on the furniture, two months with the dust on the headboards and handprints on the doors.

6

Jason Thomas

29 Jul 2025

·

Stayed 3 nights

The property definitely needs a refurbishing. The carpets are stained all through the hotel and in the rooms. The A/C didn't work on the second floor halls, nor did the ice machine. Staff was excellent though.

8

Maria

3 Oct 2025

·

Stayed 1 night

Room was clean and in good shape, staff was courteous.

6

Michael

11 Dec 2022

·

Stayed 3 nights

There was blood on the sheets

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AI-generated summary based on recent guest reviews

Rooms

Guests describe a mix of comfortable, spacious rooms and dated, dim spaces; several noted thin walls and noisy A/C. Some rooms lacked microwaves or had missing furniture and limited lighting.

Related guest reviews

6

Pilar

19 Jul 2023

·

Stayed 1 night

The pool was in use by a swim school, and that wasn't disclosed to us during our visit. The room was clean, but things seemed to be missing - a chair, a lamp, and the bathroom door did not open and close easily - there was also a very loud sound that it made. I also called the front desk and asked for extra blankets that never arrived.

6

Angela

28 Apr 2024

·

Stayed 2 nights

Needs to be updated.

6

Rachel

26 Jan 2025

·

Stayed 2 nights

Rooms were clean and stocked. No mircowave in rooms. Pool area was clean but pool towels were not stocked regularly. Front desk night was very sweet and helpful. Encounters with "housekeeping" staff was very unprofessional. Pool does not have a shallow end which was hard to accomodate with younger children. Standard 4ft deep. Also no hot tub. Breakfast area was nice but they do not have continental breakfast. Prices were EXTREMELY steep $$$ considering the average breakfast available for a buffet. Bar prices for adult beverages were also steep.

10

Patricia

21 Sept 2025

·

Stayed 1 night

Room lighting could be improved. Very dark even with all lights on. Extra blanket not easily accessible. Neither would stop us from staying here again. Superb staff all around.

6

Maria

22 Apr 2025

·

Stayed 1 night

This hotel is very outdated. I was not happy. Everything is old and rundown. My bathroom had a leak that I listened to all night, and the tub drain was clogged and would not allow the water to go down. Tables looked a tad greasy. I did not feel comfortable staying here but it was far too late to search for another hotel. It was unlike other Doubletrees I stayed at in the past.

10

Jennifer

11 Feb 2024

·

Stayed 2 nights

Hotel is in great location, big rooms and comfy. Thank you

8

Erika

13 Jun 2025

·

Stayed 2 nights

Great location. Comfortable and very large room. Only thing is that the carpet in the room was worn and the couch cushion was stained (we turned it over).

6

Michael

5 Oct 2024

·

Stayed 1 night

Walls were thin could hear snoring. A/C Unit made noise each time it came on the fan was very loud.

8

Devon

21 May 2025

·

Stayed 1 night

My room was very clean and the bed was very comfortable. My only complaint is that the shower and bath temp was just slightly warm but not at all hot. The location is perfect with plenty of places to eat and shop around. I really appreciated the warm delicious cookie.

6

Elliott

10 Oct 2025

·

Stayed 3 nights

Towels were what I cal derm abrasion. The property is undergoing a remodel, and the public area were new and the rooms were 1980. I had no table lamp and nor charging facility for phone or laptop No lighting, one lamp for the bedroom area!

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Service

Many guests praised friendly, accommodating staff, with standout front-desk support. However, multiple reviews mention rude interactions, understaffing, missed housekeeping requests, and occasional billing or communication issues.

Related guest reviews

10

Casey

21 Feb 2025

·

Stayed 1 night

By far the best hotel I've stayed in for several years. Super clean, easily accessible and great location, very friendly and helpful staff.

6

Anne Marie

6 Nov 2025

·

Stayed 2 nights

Room smelled strongly of men’s cologne, was very dusty. Front staff was very rude a short with me, not very friendly. Showed me a charge, didn’t explain what it was. When I asked what the charge was, she replied with attitude.

8

Khaled

10 Feb 2025

·

Stayed 2 nights

Great customer service and wonderful staff specifically Keisha at the front desk, she was truly amazing, She went above and beyond her normal duties to ensure that we are getting the maximum comfort level of care. I can’t say enough about her! Thank you 😊

4

ADRIANA

24 Mar 2025

·

Stayed 1 night

The poor guy at the reception was understaff based on the events that were happening in the space. The bathroom was not clean and the carpet was old, definitely not what you expected for a premium pricing or double tree standards as whole.

10

Linda

29 Jul 2023

·

Stayed 1 night

Staff was terrific. A gentleman employee even helped us by jump starting our rental car when we found our vehicle with a dead battery. A member of the cleaning staff brought us some plastic silverware when we realized we had nothing to eat our salad that we’d brought to the room. Front desk was friendly and helpful. There was some wear and tear showing on the carpet but the pleasant staff made it easy to look past this minor negative. Beds were comfortable, rooms were quiet which made for a good night’s sleep.

10

Brittney

2 Sept 2025

·

Stayed 2 nights

Suburb area of Detroit. Very clean and quiet area. Hotel is located just up the road from a walmart and all the dining places you can think of. Check in and check out was very simple and convenient. Staff was very nice and pleasant.

10

Janine

2 Sept 2024

·

Stayed 2 nights

The staff was very friendly and helpful. They went out of their way to be accommodating.

6

Kiley

22 Sept 2025

·

Stayed 1 night

The staff was rude and unprofessional. Also they need to make it clear in advance that the continental breakfast isn’t free. They charge $18.95 for a basic free breakfast at any other hotel. Disappointed. They also allowed people to check in under my personal name without me present.

4

Kaled

5 Aug 2024

·

Stayed 3 nights

Front desk bad Service ever I was there to ask her a question about my room and she on the phone talking and laughing and she see me I was standing Front of her And just ignore me talking on her Personal phone, not even the service helping the customer terrible service I don’t feel I was welcome to the Hotel or let me show you around What we have the service like something will be nice to the customer but OMg never back to the Hotel bad experience I hope you guys take the job serious And be on point with Customer service coming from different Town to the hotel thank you

4

Rima

23 Feb 2025

·

Stayed 4 nights

housekeeping was horrible we asked for housekeeping 2 days in a row and nobody never came

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Location

Consistently praised for a safe, convenient area near Twelve Oaks Mall, restaurants, and highways. Handy for shopping and stopovers.

Related guest reviews

10

Alonzo

19 Jul 2024

·

Stayed 3 nights

Everything about the location was spot on and will definitely book again

10

Andrea

29 Oct 2025

·

Stayed 1 night

We had a great stay. Lots of restaurants nearby. We wilurn.

10

Jasmine

28 Sept 2025

·

Stayed 1 night

Big box stores / big mall / restaurant options - perfect for our purpose of stay

8

ANA

27 Mar 2024

·

Stayed 1 night

Quiet and close to shopping centers.

10

Brittney

2 Sept 2025

·

Stayed 2 nights

Suburb area of Detroit. Very clean and quiet area. Hotel is located just up the road from a walmart and all the dining places you can think of. Check in and check out was very simple and convenient. Staff was very nice and pleasant.

10

Junelle

17 Feb 2023

·

Stayed 2 nights

Clean room, safe area, plenty of parking. Nice and quiet too. The mall and restaurants are very close.

10

Mark

29 Nov 2023

·

Stayed 2 nights

My daughter and I just returned from a weekend in Detroit. The main purpose was to go to the Detroit Institute of Art but we also wanted to shop at Twelve Oaks Mall so we chose this hotel. We were very happy and would stay again. Close to the mall and also lots of plazas nearby with stores, restaurants, etc. Hotel room clean, quiet and safe. We tried the breakfast the first morning and the selection and food quality was very good.Will definitely stay again. Tr

8

James

8 Oct 2025

·

Stayed 1 night

Was being renovated when we were there but it was nice and quiet. Close to the highway and easy drive to airport

10

Stuart

20 Oct 2024

·

Stayed 5 nights

Great hotel close to amenities

10

Kim

12 Dec 2022

·

Clean, friendly staff, good location

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Dining

Breakfast is typically not included and often viewed as expensive for the quality; experiences range from good to mediocre. Bar/restaurant hours can be limited or closed on some days, leading to confusion.

Related guest reviews

6

Brian

18 Sept 2025

·

Stayed 1 night

Never been to a hotel where they charge for the continental breakfast and it is not cheap

6

Karen

21 Jul 2025

·

Stayed 3 nights

The property was being renovated and the pool was closed for half of our stay. The bath tub was dirty. They were hosting a family reunion of over 200 people. The music from the party was loud and was heard late into the night. We could hear people talking through the walls until after 1am. Knocking on doors at 6am. Breakfast was a disaster. It’s $18.95 if you don’t have it included. They were dramatically understaffed for having such a large group - they all had breakfast included with their rate. We tried having breakfast at 7am and 9am on different days. Disaster both times. They have one waffle maker. We waited over 20 minutes to make a waffle. Planning needed to be better. The room felt humid. Nice area. I’m sure if we stayed another time it would be better but for what we paid, this wasn’t good.

4

Samantha

28 Jan 2024

·

Stayed 1 night

Pool was out of service breakfast over priced

6

Robert

6 May 2024

·

Stayed 3 nights

The hotel charges $20.00 per person for an average/basic breakfast. For a hotel stay in excess of $200 per night, that is outrageous. Additionally, coffee is only available to guests during breakfast hours. After that, no coffee for the entire day and evening. I wouldn't stay at this property again.

8

Emily

8 Jun 2024

·

Stayed 1 night

Under some external renovations. Rooms were clean, hire is spacious. The breakfast area looks great, lots of tables, appealing buffet but the food was pretty mediocre for being an up charge.

6

Judy

13 Nov 2023

·

Stayed 1 night

Property was fine. Came on a Sunday so bar and restaurant were closed. Nowhere in the reservation process did it state that. I would’ve gone somewhere else had I known that. Need to replace mattress.

10

Gus

12 May 2024

·

Stayed 2 nights

Great property with great surroundings for shopping. Stayed two nights and it worked for our purpose. Great greeting cookies. Only downfall was that we were booked for full breakfasts when two continental-types of breakfast were had. Breakfast seemed uninterested in knowing what people had and just sent standard billing . All in all, great service for the majority of time

10

sean

9 Nov 2025

·

Stayed 1 night

Cleam rooms. Bar open late, breakfast bright and early….

8

MARK

14 Oct 2024

·

Stayed 2 nights

Plenty of free parking, easy access. Expected free breakfast but not available. Dinning very limited.

10

Suzanne

28 Apr 2023

·

Stayed 2 nights

Great hotel, great staff, fantastic breakfast (went with our room but I am not sure it went with all rooms - $12.95 otherwise). Room was clean and we had everything we needed. Bedding could have been more comfortable. Great area, everything we needed was within walking distance from the hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$116
February	US$115
March	US$122
April	US$112
May	US$130
June	US$139
July	US$147
August	US$180
September	US$119
October	US$127
November	US$119
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $284	16 $294	17 $152	18 $128	19 $144
20 $127	21 $151	22 $292	23 $274	24 $222	25 $173	26 $139
27 $119	28 $134	29 $245	30 $168

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $109	3 $109
4 $109	5 $134	6 $141	7 $154	8 $127	9 $159	10 $167
11 $109	12 $134	13 $183	14 $145	15 $137	16 $263	17 $224
18 $109	19 $137	20 $134	21 $134	22 $124	23 $106	24 $158
25 $109	26 $153	27 $254	28 $326	29 $189	30 $103	31 $100

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Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, One King Bed

Junior Suite, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Detroit Novi

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Prices for upcoming dates