Name: TownePlace Suites Detroit Sterling Heights
Address: 14800 Lakeside Circle, Sterling Heights, Michigan, United States of America, Sterling Heights, Michigan, US
Price range: US$89–US$241 per night
Rating: 8.3

What guests think

At TownePlace Suites Detroit Sterling Heights, guests often praise the friendly, accommodating staff and convenient location near shopping and dining, while feedback on room upkeep and amenities is mixed, with some maintenance, cleanliness, and Wi-Fi issues noted.

Many appreciate spacious suites with kitchens and a safe, accessible area; some mention noise between rooms and that the property feels dated. Breakfast ranges from very good to just okay, and the pool has been reported closed during certain stays. Expect a convenient, suite-style stay with warm service but occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: several guests found the pool closed during their stay, while others appreciated the outdoor patio and on-site laundry. Parking is generally available, though one guest reported a parking fee.

Related guest reviews

8

luis

11 Aug 2023

·

Stayed 10 nights

Pool not opened

8

Amy

27 Jun 2025

·

Stayed 3 nights

We stayed here for 3 nights while visiting family. I did sign up for room service when I checked in on the app. The room was never serviced. The second day my husband asked for them to switch out the towels before we left for the day. They never did. He had to go to the front desk when we returned that night. The night staff were wonderful and very attentive, The room was nice and clean. The pool was closed. It would have been nice to know that ahead of time since it was 100 degrees during our visit.

10

Robert

24 Jul 2025

·

Stayed 9 nights

My wife and I stayed for a week at this property along with her parents for a week while visiting their family who live not far away. The rooms were nice and the outdoor patio was a lot of fun for us. The carpet NEEDS to be replaced. However, the front desk staff were the runaway stars of the week. Managers Jeanette and Jennifer were absolutely on the ball the entire stay and helped us with SO many requests throughout the week. They smiled every single day and they simply went above and beyond to make our stay comfortable. From multiple replacement keys to bedding requests, to help with washer/dryers, they were so helpful and their customer service was well beyond expectation. Thank you Jeanette and Jennifer for all you did!

2

Chantel

7 May 2023

·

Stayed 2 nights

The day before check-in, I was sent an email about how I no longer have the two rooms I booked for two nights. I was coming from Canada for a wedding in Sterling Heights and had to scramble to find something else. The hotel is absolutely unprofessional for cancelling our booking when I booked the rooms two months in advance. No one had the courtesy to even call me and accommodate me with something else. I phoned Expedia and they booked me another hotel for double the cost (thankfully Expedia covered the extra cost). I definitely do not recommend this hotel at all for the sole reason of it not being reliable the day before check-in. My cousin stayed in the hotel and explained how all they heard was renovations during their stay, and how their pool was closed (when advertised otherwise).

10

Joy

28 Jul 2025

·

Stayed 5 nights

We stayed 6 nights and had the two bedroom suite. It was perfect for our stay and was very comfortable for our family. This location is perfect because there are many shopping, convenience, and food options in walking distance. We would definitely return and stay again. The staff is very friendly and accommodating. The parking lot was big enough for all the guest’s vehicles and we had no concerns with theft or crime. It is a nice area where tourists would feel safe. The beds were comfortable and the AC worked perfectly fine.

8

Dan

24 Aug 2025

·

Stayed 1 night

Can’t believe I ha to pay to park there after paying for the room.

2

AMIR

13 Aug 2023

·

Stayed 2 nights

Do not stay at this hotel it's nasty and old. Also the pool was closed due to construction.

10

Adam

7 Jul 2024

·

Stayed 1 night

Has a great outdoor community patio area.

10

Michelle

25 Jun 2025

·

Stayed 1 night

Great overall, friendly staff. Brand new washer and dryer on hotel grounds.

10

Janice

3 Dec 2022

·

Stayed 19,324 nights

It is a few minutes from some of the finest shopping and dining. Could always find a parking spot. Staff was always friendly and helpful.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean or exceptionally clean, but several reported dirty or unkempt rooms, lingering odors, bugs, or overlooked areas.

Related guest reviews

10

Frank

4 Aug 2025

·

Stayed 6 nights

Overall property and room are clean. Staffs are nice. Things look a bit dated but that match the expectation of the price point. There are many things in the area but definitely require a car.

4

Darian

31 Jul 2023

·

Stayed 2 nights

Property was quiet and looked good on the outside but the room was less than clean. There was a hole in the door and the chair and bathroom was very dirty around the floorboards. Overall I would not stay here again.

6

Tiffanie

24 Jul 2025

·

Stayed 5 nights

The hotel is in a nice, safe area of town. Liked having a bigger fridge. We had several bugs in our room. Bedroom doors were difficult to open/close. Otherwise a decent stay. I would suggest they call in an exterminator

10

Pamelanie

24 Aug 2025

·

Stayed 2 nights

Nice property with many restaurants nearby. Room is spacious and clean. Breakfast is good!

6

Heather

22 May 2025

·

Stayed 1 night

The front desk staff was very friendly and helpful. The rooms were nice, but ours smelled like old food. The bed was not super comfy but it did the trick. The walls are SUPER thin. Like could hear the entire conversation taking place in the next room word for word. Housekeeping banged on our door at 8 am, woke us out of a dead sleep and she just walked into our room. That is unacceptable. There was no do not disturb hanger to put out or I would have. To just walk in like that - what if I was naked? I understand mistakes happen but woah.

4

Brittany

21 Dec 2025

·

Stayed 4 nights

I booked this hotel for work and the internet speed was horrendous. Ethernet in the wall was disabled, so I couldn't even plug in. The room was not clean and had a strong smell. Breakfast was fine and staff was friendly.

10

Cindy

11 Aug 2025

·

Stayed 6 nights

From day one until we left, the staff were friendly, helpful and proactive. This property could teach others in how to run the business. Exceptionally clean and comfortable. The only change I would recommend, is auto doors to make it easier when hands are full.

10

Eva

22 Apr 2024

·

Stayed 3 nights

It was a comfortable and clean place to stay. Thank you!

6

Debra

8 Jul 2023

·

Stayed 1 night

The room was filthy upon check in

10

Liesl

19 Jul 2024

·

Stayed 1 night

The doors in our room are sqeaky and hard to close and the room has a funny smell.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well-equipped with kitchens, offering comfortable layouts for families. However, guests cite thin walls, dated elements, and recurring maintenance or equipment issues, along with unreliable Wi-Fi.

Related guest reviews

6

RAMY

28 Nov 2024

·

Stayed 10 nights

They need to approve their Wi-Fi service. It’s very bad in the hotel.

4

Linda

26 May 2025

·

Stayed 1 night

Room wasn't what I reserved. Extremely small. Adjoining room was not requested or mentioned and the breakfast bar had molded oranges. The bed was uncomfortable.

10

Pamelanie

24 Aug 2025

·

Stayed 2 nights

Nice property with many restaurants nearby. Room is spacious and clean. Breakfast is good!

6

Heather

22 May 2025

·

Stayed 1 night

The front desk staff was very friendly and helpful. The rooms were nice, but ours smelled like old food. The bed was not super comfy but it did the trick. The walls are SUPER thin. Like could hear the entire conversation taking place in the next room word for word. Housekeeping banged on our door at 8 am, woke us out of a dead sleep and she just walked into our room. That is unacceptable. There was no do not disturb hanger to put out or I would have. To just walk in like that - what if I was naked? I understand mistakes happen but woah.

4

Brittany

21 Dec 2025

·

Stayed 4 nights

I booked this hotel for work and the internet speed was horrendous. Ethernet in the wall was disabled, so I couldn't even plug in. The room was not clean and had a strong smell. Breakfast was fine and staff was friendly.

6

Diana

2 Oct 2025

·

Stayed 3 nights

The hotel landline in the room was not working. Cleaning service never made it to our room (we stayed 4 days) they said they would come when available but never did so we had to throw out our trash and get new trash bags for our room. The breakfast was not the best, just okay. We had a broken window and no bedding for the sofa bed. Found myself constantly going down to the lobby for something. It’s good for the little money spent, great location just didn’t give vacation vibes due to constant little hiccups.

10

Joy

28 Jul 2025

·

Stayed 5 nights

We stayed 6 nights and had the two bedroom suite. It was perfect for our stay and was very comfortable for our family. This location is perfect because there are many shopping, convenience, and food options in walking distance. We would definitely return and stay again. The staff is very friendly and accommodating. The parking lot was big enough for all the guest’s vehicles and we had no concerns with theft or crime. It is a nice area where tourists would feel safe. The beds were comfortable and the AC worked perfectly fine.

10

Diana

8 Jan 2024

·

Stayed 1 night

We had a suite of two separate bedrooms, a couch bed, a kitchen and refrigerator. It was very comfortable.

10

John

16 Oct 2023

·

Stayed 5 nights

Only hotel nearby with two bedroom suites. Hotel staff was friendly and helpful.

6

Shantelle

27 Aug 2024

·

Stayed 2 nights

I to move rooms 2x times because the stoves didn’t work that was very disappointing spend all that money

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Service

Service is frequently praised as friendly, helpful, and proactive at the front desk. However, a number of guests reported missed housekeeping or isolated negative interactions.

Related guest reviews

10

Kroy

2 Jun 2025

·

Stayed 3 nights

Great service

8

Amy

27 Jun 2025

·

Stayed 3 nights

We stayed here for 3 nights while visiting family. I did sign up for room service when I checked in on the app. The room was never serviced. The second day my husband asked for them to switch out the towels before we left for the day. They never did. He had to go to the front desk when we returned that night. The night staff were wonderful and very attentive, The room was nice and clean. The pool was closed. It would have been nice to know that ahead of time since it was 100 degrees during our visit.

10

Sue

17 Sept 2023

·

Stayed 1 night

The staff was very friendly and helpful. The girl at the reception desk that checked us in (Janae?) was helpful with helping us get checked in and had great recommendations for restaurants. She was working an extra shift and was extremely positive and upbeat. Great job!

10

Jamila

20 Apr 2025

·

Stayed 3 nights

Staff is super friendly and helpful

2

DORIAN

7 Jul 2025

·

Stayed 2 nights

Front desk very rude people

10

Cindy

11 Aug 2025

·

Stayed 6 nights

From day one until we left, the staff were friendly, helpful and proactive. This property could teach others in how to run the business. Exceptionally clean and comfortable. The only change I would recommend, is auto doors to make it easier when hands are full.

6

Diana

2 Oct 2025

·

Stayed 3 nights

The hotel landline in the room was not working. Cleaning service never made it to our room (we stayed 4 days) they said they would come when available but never did so we had to throw out our trash and get new trash bags for our room. The breakfast was not the best, just okay. We had a broken window and no bedding for the sofa bed. Found myself constantly going down to the lobby for something. It’s good for the little money spent, great location just didn’t give vacation vibes due to constant little hiccups.

10

Joy

28 Jul 2025

·

Stayed 5 nights

We stayed 6 nights and had the two bedroom suite. It was perfect for our stay and was very comfortable for our family. This location is perfect because there are many shopping, convenience, and food options in walking distance. We would definitely return and stay again. The staff is very friendly and accommodating. The parking lot was big enough for all the guest’s vehicles and we had no concerns with theft or crime. It is a nice area where tourists would feel safe. The beds were comfortable and the AC worked perfectly fine.

10

LINDA

30 May 2025

·

Stayed 1 night

Excellent service

2

Michael

18 Jun 2024

·

Stayed 1 night

We checked in tonight because we lost power at our home and this hotel was nearby. After getting my kids settled I went to the lobby to try to buy some snacks. There was a guest I front of me who was taking awhile with the clerk so I put back all of the snacks and headed back to my room. As I got off the elevator I was met by the clerk who had run up the stairs thinking I stole the snacks. She saw I had nothing in my hands (I was wearing shorts with no pockets so I had no room for anything on me). The way she spoke with me was accusatory and unfortunate. Shortly thereafter I received notice that my power had been restored at home, so we quickly left the property. First time I checked in to a place and left without staying an hour. I regret having paid $150 , yes, but I am even less pleased to have been regarded as a criminal. That will be my last stay at the property.

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AI-generated summary based on recent guest reviews

Location

Convenient location near shopping and restaurants, with some options within walking distance and easy access to major roads. Several guests also described the area as safe, though a car can still be useful.

Related guest reviews

10

Frank

4 Aug 2025

·

Stayed 6 nights

Overall property and room are clean. Staffs are nice. Things look a bit dated but that match the expectation of the price point. There are many things in the area but definitely require a car.

10

Kevin

4 Jul 2025

·

Stayed 1 night

Great room with all the amenities. Property very well taken care of. Also great perk everything you need is within walking distance.

10

Pamelanie

24 Aug 2025

·

Stayed 2 nights

Nice property with many restaurants nearby. Room is spacious and clean. Breakfast is good!

10

Theodore

30 Jan 2025

·

Stayed 1 night

It is convenient and close to major roads. The building setup is nice.

10

Jillian

20 May 2025

·

Stayed 1 night

This sits right across from JC Penny and is easy to park at. It had eveything we needed and could get a Lyft no problem.

8

Kimberly

21 Jul 2024

·

Stayed 2 nights

Property easy to get to and convenient to food and shopping

6

Diana

2 Oct 2025

·

Stayed 3 nights

The hotel landline in the room was not working. Cleaning service never made it to our room (we stayed 4 days) they said they would come when available but never did so we had to throw out our trash and get new trash bags for our room. The breakfast was not the best, just okay. We had a broken window and no bedding for the sofa bed. Found myself constantly going down to the lobby for something. It’s good for the little money spent, great location just didn’t give vacation vibes due to constant little hiccups.

10

Joy

28 Jul 2025

·

Stayed 5 nights

We stayed 6 nights and had the two bedroom suite. It was perfect for our stay and was very comfortable for our family. This location is perfect because there are many shopping, convenience, and food options in walking distance. We would definitely return and stay again. The staff is very friendly and accommodating. The parking lot was big enough for all the guest’s vehicles and we had no concerns with theft or crime. It is a nice area where tourists would feel safe. The beds were comfortable and the AC worked perfectly fine.

8

Patrice

18 Aug 2025

·

Stayed 1 night

We changed room and for some reason our room was not cleaned for the week. The staff was pleasant andit was in a convenient location that was easy to access.

10

Linda

20 Apr 2025

·

Stayed 1 night

This property was in a great location for my plans. Lots of great food and shopping options.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback varies from very good to just okay. One guest noted molded fruit at the buffet.

Related guest reviews

4

Linda

26 May 2025

·

Stayed 1 night

Room wasn't what I reserved. Extremely small. Adjoining room was not requested or mentioned and the breakfast bar had molded oranges. The bed was uncomfortable.

10

Pamelanie

24 Aug 2025

·

Stayed 2 nights

Nice property with many restaurants nearby. Room is spacious and clean. Breakfast is good!

4

Brittany

21 Dec 2025

·

Stayed 4 nights

I booked this hotel for work and the internet speed was horrendous. Ethernet in the wall was disabled, so I couldn't even plug in. The room was not clean and had a strong smell. Breakfast was fine and staff was friendly.

10

Nevin

20 May 2025

·

Stayed 4 nights

Nice hotel and convenient location. The breakfast is consistently excellent.

10

Wesley t.

4 Sept 2024

·

Stayed 1 night

The staff is courteous, the room was clean and modern. In the morning the breakfast was very good, with ample seating. We’ll be back

6

Diana

2 Oct 2025

·

Stayed 3 nights

The hotel landline in the room was not working. Cleaning service never made it to our room (we stayed 4 days) they said they would come when available but never did so we had to throw out our trash and get new trash bags for our room. The breakfast was not the best, just okay. We had a broken window and no bedding for the sofa bed. Found myself constantly going down to the lobby for something. It’s good for the little money spent, great location just didn’t give vacation vibes due to constant little hiccups.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$97
March	US$101
April	US$104
May	US$113
June	US$118
July	US$121
August	US$110
September	US$113
October	US$111
November	US$110
December	US$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $129	17 $120	18 $153	19 $143
20 $101	21 $96	22 $108	23 $109	24 $121	25 $122	26 $122
27 $114	28 $115	29 $109	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $135	3 $241
4 $96	5 $98	6 $96	7 $96	8 $96	9 $110	10 $118
11 $91	12 $93	13 $89	14 $96	15 $96	16 $134	17 $138
18 $102	19 $93	20 $93	21 $102	22 $100	23 $129	24 $122
25 $93	26 $96	27 $99	28 $100	29 $93	30 $118	31 $111

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (View)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Detroit Sterling Heights

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Prices for upcoming dates