Fairfield by Marriott Inn & Suites Asheville Outlets

Bth elevators were not working and they put us on the 5th floor

We found an old McDonald’s iced coffee cup left in the room. That made us question the cleanliness of the room. The juice dispenser was out of order and waffle maker were out of order for breakfast. The overnight employee at the front desk was very accommodating to our needs and brought us extra pillows and an extra comforter quickly. The intake for our air conditioner was right where people were smoking so you could smell smoke in the room. Our kids liked the pool and hot tub.

Room was very clean, and the staff was excellent

Good to stay but breakfast items are not good

The moment I walked in my room I was hit with a terrible musty smell. My outlet by my bed did not work causing my phone to be dead the next day. There was active mold spores growing on the door to the bathroom in the pool area. Everything I touched that was meant to be white was stained and gross.. But I must say the team was super sweet and really tried.. Def feels like the owner isn't investing back in the the business.