Name: Hampton Inn Asheville-Tunnel Rd.
Address: 204 Tunnel Rd, Asheville, North Carolina, United States of America, Asheville, North Carolina, US
Price range: US$116–US$354 per night
Rating: 8.9

What guests think

Hampton Inn Asheville-Tunnel Rd. earns strong praise for friendly, welcoming staff, clean rooms, and a convenient location near downtown and Biltmore, with many guests enjoying the indoor pool, hot tub, and a varied, complimentary breakfast.

However, reviews repeatedly note ongoing renovations that sometimes closed the pool or hot tub, limited lobby space, and created daytime noise. Several guests disliked the bathroom sink design that splashes water on the counter and mentioned occasional noise between rooms. A few comments flagged street access quirks and a visible homeless presence near the main road. Overall, it suits travelers seeking dependable comfort and convenience, especially if renovation status aligns with your priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many enjoyed the indoor pool and hot tub plus the outdoor fire pit; EV charging and all day coffee were appreciated. Ongoing renovations sometimes closed the pool or hot tub and caused minor disruptions; the property is pet friendly.

Related guest reviews

10

Lori

26 Nov 2025

·

Stayed 2 nights

Wonderful stay! Outstanding staff. Spotless room. Great pool and hot tub. Large variety of breakfast foods. Complimentary coffee and tea all day. Highly recommended!

10

Pablo

26 Oct 2025

·

Stayed 2 nights

The rooms were very clean, the pool and hot tub were great. Breakfast was enjoyable and the staff were very friendly. The hotel felt almost luxurious and the location was very pleasant.

6

Beverly

31 Dec 2023

·

Stayed 2 nights

The hotel is going through some renovations. It was busy and noisy when I arrived. I would not have booked that hotel had I known however, in the evening it was quiet due to the renovation. There was limited areas to sit in during breakfast. Also, we were told that the pool was out of service because of the renovations. And a hotel next-door was available for our use.

10

Richard

30 Jun 2025

·

Stayed 1 night

We loved the hot tub and swimming pool. The fire feature with outdoor seeting is very nice in the evenings to unwind. That was very nice. They offered a very good breakfast. The hotel is conveniently located near a lot of shops and places to eat. Will stay there again on our way to Nashville.

10

Patrick

6 Jul 2025

·

Stayed 3 nights

Great hotel in a great location! Loved the pool, hot tub, and outdoor patio with fireplace. Easy access to downtown Asheville, the WNC Nature Center, and the Biltmore. Grubhub delivers. Comfy beds, good breakfast, wonderful staff!

2

greg

1 Jan 2024

·

Stayed 1 night

The main reason i booked this hotel was for the hot tub which we found out on arrival was not open. Incredibly disappointed

10

Jeremy

27 Sept 2025

·

Stayed 1 night

Nice hotel for overnight stay, continuing on to Charlotte. Standard hotel breakfast. Choose this hotel to be able to charge the ev car overnight, did not disappoint.

6

JAMES

4 Jan 2024

·

Stayed 1 night

My only real complaint is the hot tub and pool were both closed due to construction/remodeling, that should have been disclosed when I made the reservations on-line! Overall stay was above average.

10

Martha

8 Nov 2025

·

Stayed 1 night

Excellent customer service. Room was great. Pool and hot tub were so refreshing. Breakfast with great variety. Nice location. Highly recommend!!

10

Chelish

11 Nov 2025

·

Stayed 4 nights

The room was clean, comfortable bed, hot tea and coffee station all day, convient parking, friendly staff, nice breakfast! This is our 5th time staying here! We will not stay anywhere else! Oh, the pool, so nice and the hot tub, so clean! Love this place

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Cleanliness

Rooms and common areas are often described as very clean or spotless. Some reviews report housekeeping misses such as hair or odors, empty dispensers, mildew, or inconsistent servicing.

Related guest reviews

10

Lori

26 Nov 2025

·

Stayed 2 nights

Wonderful stay! Outstanding staff. Spotless room. Great pool and hot tub. Large variety of breakfast foods. Complimentary coffee and tea all day. Highly recommended!

4

Nancy

21 May 2024

·

Stayed 2 nights

My rooms was dirty, we found a lot a hair from other guest in bathroom and room when we arrived

10

DAWN

1 Sept 2024

·

Stayed 1 night

Very clean room. Nice hotel and amenities. Felt very safe and a good area with close proximity to restaurants!

6

Richard

1 Jun 2024

·

Stayed 1 night

It was a great property but when I went for the shampoo from the fancy dispenser, it was empty. Nothing like getting into the shower after getting the proper temp and then finding no shampoo or conditioner

10

Cleona

19 Jul 2025

·

Stayed 1 night

Quiet, comfortable, and very clean!

6

Robert

27 May 2024

·

Stayed 1 night

There was an odor in the room, no shampoo or conditioner.

10

Nela

11 Dec 2022

·

Stayed 1 night

The bathroom had mildew in shower

10

Timothy

2 Sept 2024

·

Stayed 1 night

Excellent hotel. All staff so friendly and helpful. Immaculate property. Everything so clean and in order! Definitely staying here in the future! Very safe environment and great price!

10

Tracey

30 Nov 2025

·

Stayed 1 night

Spotless room. Friendly, helpful staff.

4

David

24 Nov 2023

·

Stayed 2 nights

The room was very dirty with hair on bathroom floor and toilet. Toenails on chair. Second room after moving was same minus not hair on toilet. Yes, still toenails. The property was under construction but was not notified. The price was still very high. The staff seemed annoyed with moving my room and not even apologetic for the inconvenience.

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Rooms

Rooms are modern, comfortable, and often spacious, but several guests disliked the short bathroom faucet that splashes water on the counter. Occasional noise between rooms and a few comments about firm or uncomfortable beds also appear.

Related guest reviews

6

Nicole

25 Feb 2025

·

Stayed 2 nights

The property was clean and the pool and hot tub are great! I abhorred the sink in the bathroom- it is set at an angle and water goes everywhere! Not a functional design whatsoever.

8

Yvonne

8 Aug 2024

·

Stayed 1 night

The only thing we disliked was that the faucet over the basin in the bathroom was too short. It did not extend far enough over the basin.

6

Susan

19 May 2024

·

Stayed 2 nights

The Hampton Inn was very clean and well decorated w/ a "contemporary " look and fresh looking walls, fixtures, carpet and bedding. Very comfortable bed! Nice room darkening features. Although we were on the first floor, it was quiet the first night of our stay. However, the second night we were abruptly woken up by the guests next door to us "slamming" doors shut, laughing and talking loudly. After about 15 minutes I called the front desk and someone did come and ask them to lower their voices. There just didn't seem to be much buffering between rooms and that was disappointing. Decent breakfast, and friendly staff. Nice outdoor fire pit good for evening relaxation.

10

Christine

13 Apr 2025

·

Stayed 2 nights

My sister, niece, and I stayed here to have some special family time. We had a great time! The pool and the hot tub were both really clean. The beds could be a tiny bit more comfortable but overall we had a great experience. The hotel is clean and the staff is really accommodating and friendly.

6

Cassandra

17 Dec 2023

·

Stayed 1 night

The rooms themselves were nice and clean. I understand the remodeling inconveniences but you can hear noise from neighboring rooms. If you are in the bathroom, you can hear the neighbors conversations, whether you want to or not. Definitely need better sound proofing. This is a big deal hotel choices.

10

Robert

14 Aug 2024

·

Stayed 2 nights

There was no microwave oven in the room. Which used to be normal to have.

10

Chelish

1 Sept 2025

·

Stayed 2 nights

Great stay!! The staff is extremely friendly. We were always greeted! Nice breakfast, clean rooms, clean parking lot, nice grounds, beautiful flowers. Nicest pool around! Comfy beds! Spacious rooms. We will be back again in Nov. Cant wait!

8

Theresa

18 Aug 2024

·

Stayed 1 night

Easy access to downtown Asheville & friendly staff. The bathroom had odd faucet placement at the corner of the sink that caused water to get everywhere every time the sink was used.

8

Larry

19 Oct 2025

·

Stayed 2 nights

The room was very comfortable, just didn't like our window looking out at the swimming pool.

10

Chris

29 Jul 2025

·

Stayed 2 nights

Liked the layout of the room. Bathroom had everything I needed.

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Service

Service is a strong point, with many mentions of friendly, helpful front desk and housekeeping teams. A few guests cited rude interactions or limited flexibility around construction issues and local stay policies.

Related guest reviews

10

Ruthie

24 Aug 2025

·

Stayed 2 nights

Very friendly and helpful staff. Great breakfast. Very clean.

10

Michelle

5 Dec 2022

·

Stayed 1 night

The front desk staff was excellent.

2

Lindsey

25 Sept 2023

·

Stayed 1 night

When checking in I was notified due to interior renovations and construction on exterior that I may experience “some noise during 9am-6pm”, when I got to my room and for the duration of my stay there was so much noise that I was not even able to have a conversation with the other person in my room. The noise was constant and consisted of drilling, hammering, sawing. Spoke to management (named “Buddy”) about any options like moving rooms they told me that there was nothing they could do and would not change my room and that if I wanted to check out early and find another accommodation I should do that. No apology was given. I then got off the phone with “Buddy” feeling very frustrated that I spent this much money on a hotel that was doing room renovations on the same floor they were renting rooms out. “buddy” then called back to the room and said they could give me “some” of my money back but still would not change our room. The noise was so awful it gave myself and my guest a headache each day and I now have absolutely NO intention on ever staying at a Hampton Inn again due to the lack of customer service and horrible accommodations.

10

Lisa

1 Jul 2024

·

Stayed 4 nights

We stayed 4 nights. Staff was so friendly and helpful. Breakfast was great. Rooms were clean and bed was comfortable.

10

Ben

16 Feb 2025

·

Stayed 1 night

Easy to get to, very fair price, booked same day, Daniel at front desk was great and accommodating.

10

Lisa

24 Apr 2025

·

Stayed 1 night

Comfortable standard double queen room with a chair. Awesome front desk staff. Convenient breakfast. Nice eating, socializing area

2

Douglas

26 Nov 2023

·

Stayed 2 nights

Staff were helpful enough, however, our room was on the ground floor and right next to the alternate exit. It was extremely noisy from other patrons and the rooms are not sound isolated enough. The noise from the people above was so loud we couldn’t sleep and the mattress was sub par. I would not stay here again. The gym was below average and the smell from patrons smoking marijuana outside permeated our room. We cut our stay short as a result of the issues listed and the hotel did not offer any compensation. Luckily Expedia gave us a credit.

2

Edith

16 Sept 2024

·

Stayed 1 night

Unfortunately we were not aware that we couldn’t stay here because we live within 50 miles. Nowhere in the booking information was this stated. The young man at the desk was pleasant and apologized but we were turned away and ended up driving back home. We are senior citizens who don’t like to drive at night. That is why we like to stay in Asheville when we are going to a play or performance that ends after dark.

6

Mollie

29 Jul 2024

·

Stayed 1 night

The front dest Daniel was rude

10

Patty

30 Mar 2025

·

Stayed 1 night

What a great place! The staff were all very friendly and professional. They acknowledged everyone just as we walked past the front desk. The property and rooms were clean. In the morning the breakfast was warm and tasty! I will go back on my next visit to Asheville! It seems silly but the only thing I'd add to their 24 hour coffee bar (thank you) would be other flavored creamers. Not every one likes French Vanilla. 😀

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Location

Convenient for downtown Asheville, Biltmore, and nearby dining, with a quiet, set back setting. Some note tricky road access and a visible homeless presence along the main road.

Related guest reviews

10

Wendy

11 Jul 2024

·

Stayed 1 night

Clean and comfortable. There was sketchy people on the main road after property exit.

10

Randy

14 Jun 2025

·

Stayed 2 nights

Street acess a little difficult

10

Patrick

6 Jul 2025

·

Stayed 3 nights

Great hotel in a great location! Loved the pool, hot tub, and outdoor patio with fireplace. Easy access to downtown Asheville, the WNC Nature Center, and the Biltmore. Grubhub delivers. Comfy beds, good breakfast, wonderful staff!

10

patrick J

9 Aug 2024

·

Stayed 1 night

Lovely place, restaurants were walking distance away

10

Olivia

23 Dec 2022

·

Stayed 19,348 nights

Clean, comfortable, and super convenient to downtown Asheville. Only a 7-minute drive.

10

Maria

5 Aug 2024

·

Stayed 3 nights

Great location

10

Harby

19 Sept 2024

·

Stayed 1 night

Excellent location, love Hampton Inn hotels

10

Martha

8 Nov 2025

·

Stayed 1 night

Excellent customer service. Room was great. Pool and hot tub were so refreshing. Breakfast with great variety. Nice location. Highly recommend!!

8

Masud

28 Nov 2023

·

Stayed 2 nights

The hotel is nice. No complain about the hotel. However, getting on the road is bit challenging. You can't take left turn to Tunnel road from the hotel, wherein most businesses are in the left side. You have to take right turn and detour a lot to go to left.

10

Holly

6 Jun 2024

·

Stayed 2 nights

Convenience to shopping and restaurants the hotel was nice, clean, up to date ... Very large homeless population on this road if that is a concern for you. Wouldn't recommend walking anywhere but driving was fine.

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Dining

Breakfast is widely praised for being hot, varied, and a good value. Critiques include crowded setup at times and limited options for some diets or during construction.

Related guest reviews

10

Danny

5 Feb 2023

·

Stayed 1 night

Clean modern room! Loved the bathroom for size and cleanliness. Breakfast was a little disappointing because “no eggs???” But still service and room were excellent.

10

Lori

26 Nov 2025

·

Stayed 2 nights

Wonderful stay! Outstanding staff. Spotless room. Great pool and hot tub. Large variety of breakfast foods. Complimentary coffee and tea all day. Highly recommended!

10

Pablo

26 Oct 2025

·

Stayed 2 nights

The rooms were very clean, the pool and hot tub were great. Breakfast was enjoyable and the staff were very friendly. The hotel felt almost luxurious and the location was very pleasant.

4

Kathryn

13 Nov 2023

·

Stayed 1 night

The lobby and eating area was under construction!! Wish we had been told we would walk through thick construction dust everywhere. (Hard to breathe) The Continental breakfast was very low/poor quality- probably because of all the construction & equipment.

6

Claire

14 Aug 2023

·

Stayed 2 nights

Breakfast was disappointing. I have a gluten sensitivity, and all of the cereals offered contained gluten. There was no gluten free bread options. there was instant grits, but the water was not hot enough to actually cook the grits so they were raw. I I know at a place like this it's going to be slim pickings, but usually I can at least have some cereal. I will say the staff was very nice and pleasant to interact with. The room was clean and we primarily chose this hotel for its location convenience.

10

brad m

27 Sept 2024

·

Stayed 5 nights

Very helpful staff. Excellent breakfast.

8

Amber L.

19 Sept 2024

·

Stayed 4 nights

Room was clean and comfortable. Breakfast was just so so.

10

P Gail

7 Apr 2024

·

Stayed 1 night

Hotel was very clean, staff was great, one of the best breakfast bars

8

Janet

14 Apr 2024

·

Stayed 2 nights

I was disappointed with the breakfasts. The food choices were not diabetic friendly. Also, the layout was awkward because in order to get the plates and silverware you had to bend down under the counter in the same place that people were standing to get their food. Also the toilet paper and Kleenex type tissues were what you would find in a gas station. Thin, scratchy and not absorbent. I felt they were cutting every corner possible to save a few bucks without thinking about the comfort of the guest.

10

Martha

8 Nov 2025

·

Stayed 1 night

Excellent customer service. Room was great. Pool and hot tub were so refreshing. Breakfast with great variety. Nice location. Highly recommend!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$98
February	US$109
March	US$115
April	US$123
May	US$141
June	US$130
July	US$127
August	US$118
September	US$118
October	US$170
November	US$134
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $254	3 $273
4 $125	5 $139	6 $128	7 $128	8 $149	9 $354	10 $325
11 $141	12 $142	13 $160	14 $205	15 $179	16 $273	17 $269
18 $144	19 $169	20 $174	21 $202	22 $209	23 $328	24 $317
25 $141	26 $141	27 $168	28 $187	29 $177	30 $198	31 $199

Hampton Inn Asheville-Tunnel Rd.

Prices for Hampton Inn Asheville-Tunnel Rd.

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Guest reviews of Hampton Inn Asheville-Tunnel Rd.

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Asheville-Tunnel Rd.

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $161
20 $118	21 $116	22 $116	23 $116	24 $143	25 $202	26 $210
27 $120	28 $150	29 $126	30 $141