Name: Holiday Inn Express & Suites - Dickinson by IHG
Address: 103 14th Street West, Dickinson, North Dakota, United States of America, Dickinson, North Dakota, US
Price range: US$109–US$331 per night
Rating: 8.4

What guests think

At Holiday Inn Express & Suites - Dickinson by IHG, guests commonly highlight clean rooms, comfortable beds, a hot breakfast, and a family-friendly pool with a waterslide. Many also appreciate the convenient location off I-94.

Common drawbacks include the slide closing before the pool, occasional hot tub or pool temperature/cleanliness issues, and intermittent maintenance problems like a broken front door. Service is widely praised as friendly and accommodating, though a few guests reported slow or problematic check-ins, billing errors, or difficulty reaching the desk. A straightforward stop suited to road trips and group travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool with a waterslide is popular with families, but the slide closes earlier than the pool and some reviews noted a cold or dirty pool and a nonworking hot tub. Parking is ample; occasional maintenance issues occurred.

Related guest reviews

10

Jeffery Moe

9 Dec 2024

·

Stayed 2 nights

Extremely clean, with down to earth caring staff. Would most definitely stay again. Only downfall was that the pool is smaller size BUT this did not affect me as I had my kids swim during a less busy timeframe.

8

Laura

2 Aug 2024

·

Stayed 1 night

The hotel was clean & the staff was kind. Breakfast was good. Our only complaint was that the pool was open until 10 but they closed the slide at 8pm which was very disappointing.

10

Jon

3 Apr 2025

·

Stayed 4 nights

Friendly staff and the fastest waterslide on the planet

10

Pamela

25 Jun 2023

·

Stayed 1 night

Clean, plenty of parking, close to the freeway.

8

Janice

1 Jan 2023

·

Stayed 2 nights

Friendly staff, good breakfast Pool and hot tub were very dirty couldn’t enjoy didn’t dare get in the cloudy water:(

6

Tami

9 Feb 2023

·

Stayed 1 night

Waterslide closed at 8 on a weekend night and the swimming pool was open until 10. Hot tub didnt work.

10

Sarah

28 Apr 2023

·

Stayed 2 nights

Very clean, comfy beds, pool was VERY cold.

8

David

29 Jul 2025

·

Stayed 2 nights

Clean room. Pool and water slide just ok

10

Jessica

6 Sept 2025

·

Stayed 1 night

Morning staff was very helpful through the temporary water being shut off for a leak.

6

Vanessa

22 Sept 2023

·

Stayed 2 nights

The room was great for me and my family. The slide was seriously fast and kept the kids busy. The pool area was okay but the hot tub wasn't fully operational. The jets weren't working so it was just a big warm bathtub.

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Cleanliness

Many guests found the property and rooms very clean with generally good housekeeping. Some reported lapses such as partially cleaned rooms, worn carpet, rough towels, and cloudy pool water.

Related guest reviews

10

Teresa

13 Mar 2023

·

Stayed 2 nights

I enjoyed my stay.. clean throughout hotel. Good breakfast. Friendly staff..I will go back..

6

Terri

4 Aug 2025

·

Stayed 1 night

Bed was nice. The room was poorly cleaned and the carpet is old. Towels felt like sandpaper.

10

Aubrey

6 May 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Doug

31 May 2025

·

Stayed 1 night

Very nice. New and clean.

10

Jeffery Moe

9 Dec 2024

·

Stayed 2 nights

Extremely clean, with down to earth caring staff. Would most definitely stay again. Only downfall was that the pool is smaller size BUT this did not affect me as I had my kids swim during a less busy timeframe.

10

Melanie

15 Jun 2025

·

Stayed 1 night

Nice and clean.

10

Marin

14 Sept 2025

·

Stayed 1 night

Clran, quiet, and check-in was seamless

8

Janice

1 Jan 2023

·

Stayed 2 nights

Friendly staff, good breakfast Pool and hot tub were very dirty couldn’t enjoy didn’t dare get in the cloudy water:(

10

Gretchen

23 Mar 2025

·

Stayed 1 night

The room was very clean and pet friendly.

6

Adam David

17 Sept 2025

·

Stayed 1 night

Went to check in 2 hours after available check in time only to be told the room wasn't ready. They blamed it on short staff. Once we were let in room, it was only partially cleaned and the one bathroom for 6 people had no shower curtain? The floor was a mess during showers&limited us to bathroom use cause you couldnt get ready while another person was in the shower. Also meant using towels to keep the floor safe for walking instead of use for druing off. Not convenient at all.

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Rooms

Rooms are comfortable with soft beds and, in some cases, generous space; several guests also found them quiet. Others experienced noise from halls, nearby rooms, road or mechanical hums; parts of the property feel updated.

Related guest reviews

10

Jeana

31 May 2024

·

Stayed 1 night

Very nice hotel. Beds are comfy and room was nice sized.

10

Larry

3 Jul 2023

·

Stayed 1 night

Staff was nice. Beds were comfortable.

10

Aubrey

6 May 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Tom

6 Jul 2025

·

Stayed 1 night

From the moment we arrived, the check-in experience set the tone for a great stay. The front desk staff were welcoming, efficient, and genuinely attentive—striking that rare balance of professionalism and warmth that immediately makes you feel at home. The room itself was exactly what we hoped for: clean, well-appointed, and solid in every way. Most importantly, it was quiet—a rare luxury that made for a restful night. The overall environment of the hotel was calm and well-maintained, reflecting thoughtful care in both operations and guest experience. Highly recommend for anyone seeking a smooth, comfortable, and peaceful stay backed by excellent service. I’ll absolutely return when I am in Dickinson again.

4

Karen

20 Jul 2024

·

Stayed 1 night

Bed and room were fine Rest up f hotel not great

8

Bre

1 Jun 2024

·

Stayed 1 night

Easy check in and the room was clean. The only negative on this stay was I could easily hear the people in the hall and those next door to us while they blowdried their hair and listened to music.

10

Bonita

31 Jul 2025

·

Stayed 1 night

The hotel beds were soft and comfortable. The room was spacious. The staff was great and we got a late checkout with no extra charge.

8

Richard

26 Sept 2024

·

Stayed 2 nights

A little noisy. The air conditioner above our room and the road noise. Not sure if we were told there was no house keeping. Would have liked clean towels

6

Debra

20 Dec 2023

·

Stayed 1 night

The room and common areas were clean. The bed was comfortable. BUT there was an incessant hum in the bathroom that made it difficult to sleep. We assumed that the water slide may have been the cause, but even after the pool area was closed, the noise continued.

10

Amy

23 Apr 2025

·

Stayed 2 nights

Hotel was great! Staff was friendly, breakfast was hot and good qualty. Beds were comfortable, pillows, and sheets were soft and nice.

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Service

Service is widely praised as friendly, welcoming, and accommodating, with smooth check-ins and helpful staff. A minority reported delayed or unfriendly check-ins, billing errors, or difficulty reaching the front desk.

Related guest reviews

4

Thomas

25 May 2025

·

Stayed 1 night

Very difficult check in with the hotel charging my credit card twice and debit card once. Showed the charges on my accounts but hotel employee insisted no charges went through. Not enough towels. Overall weak showing in general. Wouldn't recommend. M

10

Aubrey

6 May 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Brittney

10 Feb 2025

·

Stayed 1 night

We were on a road trip and this hotel had the best staff. Ginny was the best and was so helpful with everything. She made our stay great! We got there early and she got us a room within 20 minutes which was appreciated after a 12 hour drive. She was also helpful in helping us navigate the area as well. Thank you so much!!

8

Arthur

19 Mar 2025

·

Stayed 1 night

Our experience started off rocky with the front desk guy not being welcoming at all. He didn’t even say hello. He just said “name” and “sign here” throughout the entire interaction. Then when we got into the room and pulled out the sofa bed, it was a bare mattress. We looked in the closet and there was a blanket only. We tried to call the front desk for a mattress pad and sheets but we got a disconnected ring tone. Not busy signal so we couldn’t get a hold of anyone. I had to take my sheet off my bed to give to her and just use a blanket on my bed. The breakfast the next morning was not the greatest either. The pancake machine was broken. The only positive was a soft bed.

10

Myra

17 Mar 2025

·

Stayed 1 night

Front desk clerk was awesome and friendly

10

Katharine

25 Mar 2024

·

Stayed 2 nights

The staff was so amazing and accommodating. They went above and beyond to make our stay more comfortable.

10

Josie

13 Aug 2023

·

Stayed 1 night

Service was wonderful! Front desk staff was friendly and had great tips for restaurants in the area!

10

Elise

4 Jul 2023

·

Stayed 2 nights

In all my travels, this was the kindest front desk staff I have EVER encountered.

10

Abigail

6 Aug 2025

·

Stayed 1 night

Miguel did a great job at checking us in and keeping us informed about where we were in the check in process.

6

Adam David

17 Sept 2025

·

Stayed 1 night

Went to check in 2 hours after available check in time only to be told the room wasn't ready. They blamed it on short staff. Once we were let in room, it was only partially cleaned and the one bathroom for 6 people had no shower curtain? The floor was a mess during showers&limited us to bathroom use cause you couldnt get ready while another person was in the shower. Also meant using towels to keep the floor safe for walking instead of use for druing off. Not convenient at all.

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AI-generated summary based on recent guest reviews

Location

Convenient just off I-94 with easy access, food nearby, and a practical base for outdoor activities. One review cited noise and safety concerns.

Related guest reviews

10

sheng

22 Apr 2024

·

Stayed 1 night

Bad location, noisy, unsafe

10

Marinda

17 Jan 2024

·

Stayed 1 night

Great staff, great location and great beds!!

10

Chantae

22 Dec 2023

·

Stayed 1 night

Just stayed one night to break up our road trip to South Dakota. Picked this hotel for the waterslide/pool. Also because it has wonderful reviews. It is very clean. Nice staff. Great rooms. Awesome beds. Pillows are a little soft but that's ok. Definitely would stay again

10

John

20 Mar 2023

·

Stayed 1 night

This is very new hotel so is very clean and fresh. It is very convenient off I-94 and a great stop if you heading east or west. The staff was very friendly, helpful with suggestions for places to eat and even things to do. Nice town, nice hotel. Will stay again.

10

Matthew

24 Aug 2023

·

Stayed 2 nights

Great place with excellent staff. Nice pool area with a hot tub. Highly recommend for cyclists especially if you are taking a rest day. Quiet, Laundry, food nearby. Right off the Adventure cycling route.

8

Lynette

19 Mar 2025

·

Stayed 1 night

Stayed one night. Clean, comfortable, and easy access. Would stay again if in the area

8

Edward J

25 May 2025

·

Stayed 1 night

Good location

10

Pamela

25 Jun 2023

·

Stayed 1 night

Clean, plenty of parking, close to the freeway.

10

Penny

26 Aug 2023

·

Stayed 4 nights

An enjoyable 5 day stay as a jumping off point for adventures riding the Maah Daah Hey Trail and enjoying Medora.

10

Michael

14 Dec 2024

·

Stayed 2 nights

Staff was great and good location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as hot, tasty, and well-stocked with good variety. Several reviews reported inconsistencies, including broken equipment, subpar flavor, or items seeming off.

Related guest reviews

8

Susanne

23 Aug 2024

·

Stayed 1 night

Everything was great, the breakfast need an upgrade, but overall a great experience.

10

Heidi

29 Jun 2025

·

Stayed 1 night

This location has friendly and very helpful staff. It also has good breakfast choices.

10

Aubrey

6 May 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

6

Kayla

22 Aug 2023

·

Stayed 1 night

Dirty property old food for breakfast front desk never around

10

alan

8 Apr 2023

·

Friendly staff, pleasent check-in. Great restaurant adjacent to parking lot, and the best hotel breakfast buffet we've had in a long time !

2

Janet

9 Oct 2023

·

Stayed 1 night

The room had too much for breeze, couldn’t breathe made me sick all night. Had to go out and get my own bedding. Terrible place stuff not great. No management on duty milk with sour at breakfast. Will never stay at a Holiday Inn again.

6

Lance

22 Feb 2024

·

Stayed 1 night

The front door was broken so you had to manually close it which isn’t easy. The one door also almost fell off the hinges. We stay at HIE a lot and the breakfast is much better. They had the same basic options but it just seemed sub par to the other locations we have stayed. We ate it but also threw away more than we ever do due to the taste.

10

Joaquina

24 Feb 2025

·

Stayed 2 nights

Normally come around this time of year for sports tournament, very clean, staff was well prepared and breakfast was always stocked

10

Amanda

13 Apr 2025

·

Stayed 2 nights

Really nice hotel. Stayed for a basketball tournament and was very accommodating for multiple families. Fun was had by all. Very clean and breakfast was hot and tasty.

10

Amy

23 Apr 2025

·

Stayed 2 nights

Hotel was great! Staff was friendly, breakfast was hot and good qualty. Beds were comfortable, pillows, and sheets were soft and nice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $219	19 $200
20 $179	21 $331	22 $225	23 $313	24 $208	25 $203	26 $205
27 $163	28 $254	29 $228	30 $260

Su	Mo	Tu	We	Th	Fr	Sa
				1 $295	2 $254	3 $294
4 $175	5 $223	6 $289	7 $288	8 $298	9 $277	10 $264
11 $184	12 $200	13 $172	14 $213	15 $252	16 $196	17 $176
18 $130	19 $170	20 $212	21 $217	22 $200	23 $193	24 $158
25 $109	26 $152	27 $156	28 $139	29 $122	30 $124	31 $124

Holiday Inn Express & Suites - Dickinson by IHG

About this property

Location

Room options

Suite, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Pool View

Suite, 2 Bedrooms

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Guest reviews of Holiday Inn Express & Suites - Dickinson by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Dickinson by IHG

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