Name: Courtyard by Marriott Ithaca Airport/University
Address: 29 Thornwood Drive, Ithaca, New York, United States of America, Ithaca, New York, US
Price range: US$135–US$571 per night
Rating: 8.02

What guests think

At Courtyard by Marriott Ithaca Airport/University, travelers frequently praise the friendly, accommodating staff and convenient, quiet location near the airport, while noting generally clean, comfortable rooms with good space and easy access to Cornell and town by car.

Recurring complaints include loud or ineffective room A/C, dated elements, and very small bathrooms. Facilities draw mixed feedback: the pool is sometimes closed, the hot tub has been removed, some gym equipment is down, and the bistro can feel limited or pricey, though the airport shuttle is appreciated. Housekeeping is not daily and several guests report key-card, check-in delays, or occasional rude service, while many others describe excellent, personal attention. Expect a convenient base for airport access, with strong staff interactions but variable maintenance and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle and an outdoor courtyard are highlights. Multiple guests found the pool closed, the hot tub removed, some gym or elevator issues, and the bistro/bar limited or understaffed.

Related guest reviews

6

Jeff

27 Aug 2025

·

Stayed 1 night

The room was fine. We specifically wanted to use the pool. When we got there around 5pm it was closed, but we were assured it would be open at 5:30 the next morning. It wasn't, and the overnight staff didn't know why. When the manager came in he removed the closed signs and let us into the pool. The pool was clean and not overly chlorinated. The manager offered us a free breakfast at compensation for our inconvenience. It was a microwaved bacon and egg sandwich. I'm sure glad I didn't pay $30 for that breakfast.

10

Nadia

3 Dec 2024

·

Stayed 1 night

Airport tranportation shuttle available

10

Tami

16 Dec 2024

·

Stayed 1 night

Shuttle was ready and on time. Great quick knstay

10

Molly

11 Jun 2024

·

Stayed 4 nights

24 hr shuttle to airport which is literally 5 min trip. Close to Cornell campus and very close to the lab of ornithology and botanic gardens.

4

Nicole

23 Jun 2025

·

Stayed 1 night

Hotel was clean, but the room was very humid and minimal A/C. Even after showering, it felt like I needed another shower just to get the dew off. The pool area seemed very outdated. Would have been nice to have the hot tub available, but it had a sheet of wood over it. There was no restroom near the pool area, so when you need to use the restroom, you literally need to walk through the lobby Ara to the general restroom. The ice machine on the second floor was nonexistent - just an empty room. I expected more from the hotel based on the hotel name and reputation for being a decent hotel. Also, no breakfast included. I don't think I'll ever stay at one if these types of hotels again.

8

Alla

27 Jul 2023

·

Stayed 3 nights

The outdoor courtyard with the firepit was wonderful!

8

Donna

3 Sept 2023

·

Stayed 3 nights

Arrived at facility staff was fine elevators were not working properly. Room did not have microwave. Elevators were it reusable. Bathroom is tiny. You have to side step to be in the bathroom and close the door. Husband is a tall muscular man and this was an inconvenience. Bathtub elevated so stepping Out of the tub is misleading.

10

MyLinda

8 Jun 2023

·

Stayed 1 night

The shuttle from the airport was much appreciated!

6

Jennifer

20 Apr 2023

·

Stayed 1 night

Nice big room, comfortable. All the machines at the gym were out of order, and their hot tub is non existent anymore. Breakfast was good, but quite confusing as you are not provided information as to what you can order and is included with the room.

2

Gian

4 Apr 2023

·

Stayed 1 night

The property does not have a hot tub as advertised. It is sealed.

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Cleanliness

Many reviews praise very clean rooms and common areas. However, several note hairs, musty odors or dampness, ripped carpet, and clogged drains.

Related guest reviews

10

Andrew

17 Jul 2025

·

Stayed 1 night

Great Marriott property. Very clean and modern rooms.

6

Yongwei

24 Jul 2025

·

Stayed 1 night

Quiet. One night stay. But found several hair on the bedding sheet.

6

Margaret

21 Aug 2025

·

Stayed 2 nights

Staff was nice, but when I reported my leaking window and resulting wet carpet, it was ignored. I could hear the rain dripping g on the carpet. Room smelled very damp and musty for the two days we were there. Hotel is too expensive for condition. Bistro staff were great, but food is limited and overpriced. Location was the best part of our stay. We were close to campus and airport.

8

Georgiann

12 May 2025

·

Stayed 1 night

Property is located in a quiet area. My only complaint about the room was the carpeting, when first entering the room, was ripped. We stayed in room 407.

10

Renee

20 Jun 2025

·

Stayed 1 night

Staff was super friendly. Room was clean.

6

Kendra

2 Jan 2023

·

Stayed 19,358 nights

Mold in bathroom and hair on wall. Noticeably dirty

10

Judy

11 Jun 2024

·

Stayed 1 night

Very clean - excellent staff

10

Jill

8 May 2025

·

Stayed 1 night

Great experience. Clean facility in general, rooms were also clean and well appointed, staff was friendly and helpful.

10

Daniel

21 Jun 2025

·

Stayed 1 night

Excellent hospitality and cleanliness was exceptional

4

Jian Hao

22 Jun 2025

·

Stayed 1 night

Room is spacious, and clean. However, the bathroom top was clogged, we showered in a bed of dirty water.

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Rooms

Rooms are generally spacious and comfortable, but many report loud or ineffective A/C, tight bathrooms, and dated touches; some highway or equipment noise affects certain rooms.

Related guest reviews

6

ETHAN

10 Jul 2023

·

Stayed 3 nights

Spent 3 sleepless nights in a boiling room. One day was indeed hot, however other 2 were not unreasonable. The AC just hissed warm air. I notified the front desk and they basically stared at me.

6

Ronald

19 Nov 2024

·

Stayed 1 night

1. Loud heating/cooling unit 2. Bathroom door just misses toilet leaving no room to open door from inside without straddling toilet 3. No USB ports, bring your wall charger

6

Adam

12 Aug 2025

·

Stayed 1 night

Check in was delayed 30 mins. Not a biggie, but an inconvenience. Room key didn't work all the time. Lastly, and this was the worst of it ac in room didn't work great. Made the night miserable and sticky. Not impressed.

10

Karen

28 Jun 2024

·

Stayed 1 night

Perfectly nice room. It was clean and comfortable. The beds are cozy. No microwave, but not a big deal. Tight squeeze in the bathroom. When you open the door, it practically touches the toilet. There’s not much room to get yourself in there and close the door! However, the shower is large and clean. We’d definitely stay again.

8

Tammy

1 Apr 2024

·

Stayed 2 nights

The room was very nice just wish the temperature in the room went below 65. It got extremely hot in the evening

10

yiping

23 Sept 2025

·

Stayed 1 night

spacious room, good use of space.

4

Osman

15 Aug 2025

·

Stayed 1 night

I was provided a room facing the highway which could be the one of the worst in the property. It was noisy due to both the highway and the AC machines just in front of the room. There was also a some system giving some kind of smoke in front of the room

4

soyun

13 May 2025

·

Stayed 1 night

EXTREMELY LOUD A/C above the bed clicked on and off through out the night during 9 hours of stay

8

Donna

3 Sept 2023

·

Stayed 3 nights

Arrived at facility staff was fine elevators were not working properly. Room did not have microwave. Elevators were it reusable. Bathroom is tiny. You have to side step to be in the bathroom and close the door. Husband is a tall muscular man and this was an inconvenience. Bathtub elevated so stepping Out of the tub is misleading.

6

Vinh

17 Jul 2025

·

Stayed 1 night

Room and overall property were very nice and service was pleasant and efficient. However the A/C was extremely noisy and did not keep the room cool. System needs upgrading or at least serious maintenance.

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Service

Staff are widely described as friendly, helpful, and accommodating, with standout individuals at the front desk and bar. A minority cite rude interactions, reservation or check-in problems, and slow or thin staffing at times.

Related guest reviews

10

Joseph and Nancy

3 Aug 2025

·

Stayed 7 nights

Staff went above and beyond to provide excellent service.

10

Mary Ann

19 Nov 2025

·

Stayed 1 night

I booked a room for my Mom, who does not travel or use computers. I called ahead to ensure her check in process would go smoothly and Dante (11/18 evening) was fantastic on the phone ensuring her check in and comfort details went smoothly. Then this morning, Jelisa (11/19 overnight) helped my Mom with directions and check-out to ensure her departure went smoothly as well. They both did an outstanding job ensuring my Mom's stay was great! Thank you for their excellent customer service!

2

Lorena

14 Jul 2024

·

Stayed 1 night

The frint desk guy is very rude and disrespectful. He was disrespectful not only with me but with other guests. The food is awful and super expensive. The hotel manageme should train the front desk workers better on how be welcoming, and not to respond to guests in bad way, as this young boy did to me, my sister and other guests.

2

Heidi

8 Jul 2025

·

Stayed 1 night

Reception staff could not find reservation. Would not allow person to be checked in even though Ithaca hotel staff was advised same day of peron change to check in. Waiting on a resoltuin for 1.5 hour with 3 kids is not customer friendly. Will not reccomend this facility.

2

Joey

14 Apr 2025

·

Stayed 2 nights

poor customer service

10

Diana

12 Aug 2025

·

Stayed 2 nights

The staff were quite friendly and helpful. Karen B at the front desk was a star.

4

Pankajkumar

9 Sept 2023

·

Stayed 3 nights

The staff is not friendly Most of the time they were not at the reception There was no prior indication that the gym was under renovation Rooms cleaned every OTHER day Requested towels and were told to come pick them up at the reception - so lazy they didn’t even bother to bring them to us Allowed dog in room next door who kept on barking in the night On last day of stay the room keys didn’t work - went down and came back up - still didn’t work - had to go down again No one seemed interested in helping or providing service- a no no when you are in the service industry

10

Carin

6 Jul 2025

·

Stayed 1 night

The staff was friendly and helpful

2

Heidi

5 Jul 2025

·

Stayed 2 nights

Reception person could not find mariott confirmation. Would not proceed with check in even though we called hotel in advance to change name of person checking in. It took over an hour to finally getting things straightened out with help from Expedia.

10

Brittany

15 Dec 2025

·

Stayed 2 nights

Every staff I encountered at the front desk was one of the most friendly and helpful I’ve experienced at a hotel!

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Location

Quiet setting by the airport with quick drives to Cornell and downtown Ithaca. Not much within walking distance, and a few mention minimal signage or difficulty finding the property after dark.

Related guest reviews

10

janet

24 Aug 2025

·

Stayed 3 nights

Great location, near the airport and not too far from the highway to get around Ithaca. The staff were fantastic!

8

Beth

17 Jun 2025

·

Stayed 3 nights

This is very nice property. The hotel main areas and our room were extremely clean. It is located approximately 10 minutes away from Ithaca so not too far but also there aren’t many restaurants in the area near the hotel. The hotel has a restaurant but it’s extremely overpriced. We spent $45 for breakfast (oatmeal, avocado toast, a fruit cup and coffee).

10

Jeffrey

31 Mar 2025

·

Stayed 1 night

The hotel is close to everything we need in the Ithaca area. Being in a business park, t had sidewalks for a nice evening walk as well.

10

John S

4 Aug 2025

·

Stayed 4 nights

It is a good, comparatively affordable option for a quick getaway to the Finger Lakes. While not centrally located it was an easy and short drive into Ithaca.

10

Mona

2 Sept 2025

·

Stayed 1 night

I love how close this hotel is to the airport for early morning flights. It is always clean and quiet. I stay here whenever I come into town.

10

Daniel

12 Jun 2025

·

Stayed 1 night

Although next to an airfield, it's very quiet. Nothing much around here, but downtown Ithaca is within 5 minutes.

10

Paul

25 Aug 2025

·

Stayed 1 night

Very convenient to the airport . Friendly staff and nice grounds

8

jianwei

24 Aug 2025

·

Stayed 4 nights

Because of the school orientation, hotel room is quite difficult to get. The location is not very convenient to Cornell. Some facilities need to be replaced.

10

Robin

9 Jul 2025

·

Stayed 1 night

Very clean, comfortable, and super close to Ithaca airport.

8

Paul

17 Aug 2025

·

Stayed 2 nights

It is a bit distant and difficult to find, but very good.

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Dining

On-site bistro and bar get mixed feedback: some praise attentive staff, but many find breakfast limited, expensive, or low quality, and coverage or hours inconsistent; no complimentary breakfast and lobby coffee may be absent early.

Related guest reviews

4

Peter

22 Sept 2023

·

Stayed 2 nights

Could not turn off the air conditioning at all. The food option in the morning were truly sub par. Ordered a breakfast burrito that could be best described as cardboar. The next morning eggs and sausage. The sausage was stone cold.

8

James

6 Jun 2024

·

Stayed 2 nights

The hotel is located in the Cornell business park very close of the Ithaca airport. There is a lot of green space, walking trails, and a nice pond. Everything about my stay was great - clean, spacious room, comfortable mattress, delightful pillows... except there was no coffee in the lobby in the morning. It was there when I checked in at 4 p.m., but missing at 7 a.m. For the room price, I would expect breakfast to be included, but I knew that was not the case. However, I did expect to find coffee in the lobby upon awakening, but there was only water. Perhaps this is done to drive business to their cafe, but it was very disappointing. I thought perhaps it was a fluke, but the coffee was MIA both mornings of my stay. There is a single serve coffee maker in the room to which I resorted after asking another guess about the missing coffee in the lobby. It made a decent cup of coffee but with a lot of unnecessary plastic waste.

8

Beth

17 Jun 2025

·

Stayed 3 nights

This is very nice property. The hotel main areas and our room were extremely clean. It is located approximately 10 minutes away from Ithaca so not too far but also there aren’t many restaurants in the area near the hotel. The hotel has a restaurant but it’s extremely overpriced. We spent $45 for breakfast (oatmeal, avocado toast, a fruit cup and coffee).

6

Kristin

9 Aug 2024

·

Stayed 2 nights

Sadly understaffed, so the "restaurant and bar" was essentially not available. The one person on staff did their best, but ended up overcharging me $15 for one glass of Prosecco.

8

Calvin G.

22 Mar 2024

·

Stayed 1 night

Room was fine except the carpet was torn and missing by the door. Dining was disappointing as there was no chef. Breakfast was cold potatoes reheated, bacon ok except I ordered sausage, toast was very dry, coffee good. Diner was also no chef and ok. One person waiting on everyone.

8

Maryann

26 Aug 2024

·

Stayed 1 night

The hotel has a lot of potential. It has a cute little outdoor space and a large area for breakfast. The hotel advertises a restaurant on premises, but it’s counter service in the sane area where breakfast was available. The restaurant menu was limited & when we were there most of the items we wanted to order were not available. The staff were all very friendly and accommodating, and the rooms are very clean.

6

JENNIFER

18 Mar 2025

·

Stayed 2 nights

The hotel itself was very nice. The restaurant and bar were lacking. What was there, I would not call a restaurant.

10

Gail

22 Jun 2023

·

Stayed 1 night

Stay was great rooms clean and updated,staff was excellent. Only thing that needs some work is the breakfast was overpriced and not great quality.

4

Stuart

24 Jun 2025

·

Stayed 2 nights

Property is looking aged, definitely needs a refresh. And for $250 a night I expect coffee in the morning, that was a no show

6

Jodi

14 Jul 2025

·

Stayed 1 night

Upon arriving at 5pm, we weren't able to check in because they were behind getting the rooms cleaned. This was explained right away and we were able to checkin with in 20 minutes or so. The room was clean, comfortable, and well appointed. This is notable knowing the staff was working hard to get rooms ready as customers were waiting. They could have taken short cuts, but it didn't appear they did. The rating was knocked down for 2 reasons 1) for breakfast to be included, it would have been an additional $65 for 2 people. I'm not opposed to paying extra for breakfast, but $65 for 2 people is too much. We found a diner and ate a healthy meal for half the price. 2) We looked for coffee & tea to grab before leaving. We couldn't find any so asked the front desk where it is located. The front desk said there was NO complimentary coffee available until after 9:30am which was close to when the breakfast time was done. In addition, water for tea was lukewarm. Is it really worth withholding coffee and hot water to get people to pay for breakfast? It's coffee, not top shelf bourbon.

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Month	Average price
January	US$108
February	US$119
March	US$141
April	US$147
May	US$250
June	US$202
July	US$198
August	US$265
September	US$177
October	US$219
November	US$151
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $164	17 $252	18 $347	19 $392
20 $137	21 $152	22 $152	23 $159	24 $164	25 $545	26
27 $164	28 $164	29 $164	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $448	3 $514
4 $135	5 $150	6 $151	7 $151	8 $211	9	10
11 $151	12 $151	13 $151	14 $151	15 $314	16	17 $571
18 $151	19 $151	20 $151	21 $151	22 $151	23 $151	24 $151
25 $151	26 $151	27 $151	28 $151	29 $151	30 $151	31 $151

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds

Room, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds (Hearing Accessible)

Room, 1 King Bed (Hearing Accessible)

Executive Suite, 1 Bedroom

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Ithaca Airport/University

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Prices for upcoming dates