Name: Hilton Garden Inn Bend
Address: 425 Sw Bluff Dr, Southern Crossing, Bend, Oregon, United States of America, Bend, Deschutes County, US
Price range: US$135–US$492 per night
Rating: 8.9

What guests think

Hilton Garden Inn Bend earns strong praise for its walkable Old Mill District location and friendly staff, while reviews also cite recurring drawbacks including construction disruptions, occasional check‑in issues, and extra charges that affect value.

Many guests also find rooms spacious and several enjoy mountain or river views from balconies. Noted drawbacks include a parking fee, intermittent maintenance problems with the spa or pool, and mixed housekeeping. Comfort feedback varies, with firm mattresses, occasional noise, and dated or limited in‑room tech mentioned. Expect a convenient base with generally comfortable rooms, but check amenity status and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the gym, pool area, and bar, but there are recurring issues with the spa/pool being cold or out of order, periodic construction disruptions (including TV outages), and a frequently mentioned paid parking fee.

Related guest reviews

8

Kimberly

17 Nov 2025

·

Stayed 1 night

Very comfortable hotel in great location. Only downside would be the hot tub was not hot and the jets were not working properly - it needed maintenance.

8

MARIE

14 Nov 2024

·

Stayed 1 night

Check in was great Larry the server was wonderful! I was disappointed that we could not use our balcony as it had a closed. We also went down to use the pool that is typically heated, and it was cold and hot tub was out of order. It would’ve been nice to know that we were not able to use some of the amenities that we purposely stayed there to use.

4

Sarah

21 Oct 2024

·

Stayed 1 night

Clean hotel but zero amenities were working (direct TV was knocked out by the roofing crew we were not warned about prior to arrival. Super bummed.

6

David

27 Sept 2025

·

Stayed 3 nights

Great location and friendly staff. Outdated hotel stuck in the 90s. Entire place musty. No way to steam services like Netflix, etc on small tv. Breakfast not included like similar hotels in area. $20 parking per night. Bathroom clean but very worn. King bed room not spacious. Paid for river view but really was not visible from 2nd floor. Ice machine broken on the floor. For the money, if location is not essential like for a concert across the river, select elsewhere where hotel is up to date and roomier. We have experienced better in the area. Again friendly folks but misses the mark for the money.

10

Marianne

1 Nov 2024

·

Stayed 2 nights

My 5 year old son and I had an amazing time at this property. The staff was amazing...the room clean and spacious...we rented a suite. The pool was down for maintenance but the location of the hotel totally helped with us not being able to swim we had fun doing other things because of its convenient location. We loved it!

10

Jennifer

7 Dec 2025

·

Stayed 1 night

Nice lap pool and spa - great dinner options

8

Ardis Joy

21 Sept 2025

·

Stayed 1 night

Hilton decided to charge $20 for parking. Bend is a small city, other hotels in the area do not charge for parking, and space is ample for parking lots. We will not stay at this Hilton hotel again. The excuse was that concert goers might park there. So give guests a parking pass.

10

Jacob

20 May 2024

·

Stayed 1 night

Pool was too cold and spa was a little murky, but location was amazing

10

Jason

24 Jul 2025

·

Stayed 2 nights

Great place to stay. Nice gym, pool area, free parking and the location is great. Right next to the Old Mill mall with lots of food options. Movie theater is there, the amphitheater is close as well as Riverbend Park to do the river ride.

6

James

26 Nov 2025

·

Stayed 1 night

The hotel itself is great and immaculate and the rooms are top quality. But this property makes you pay $20 to use their parking lot. Not a covered garage, mind you, but a parking lot that other hotels do NOT charge you for! This parking fee is a rip-off and an insult to their guests!

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Cleanliness

Cleanliness feedback is mixed: many report very clean rooms, while others cite sticky floors, cobwebs or pet hair, dirty bathrooms, musty odors, and occasional missed housekeeping.

Related guest reviews

6

Rebekah

6 May 2024

·

Stayed 1 night

I have stayed at this property on many occasions over the years and this is the first stay I was disappointed with. I understand this property allows pets and I have never had any issues with this but this time I’m not sure the floors had been vacuumed because there was many areas of clumped white dog hair all over the floor and the remote was sticky. I probably will not return after this last stay.

10

marcus j

14 Sept 2024

·

Stayed 1 night

Impeccably clean

6

Maria

30 Mar 2024

·

Stayed 2 nights

The room was ok clean. There were crumbs on the floor before we got there and we realized too late that our comforter had yellow stains. We went on the second day to let the front desk know and they said they would change it. They clean the room but not the comforter.

10

Patrick

6 Apr 2025

·

Stayed 1 night

Check-in was wonderful. Staff was wonderful and helpful. Property and room is clean and beautiful.

10

Hailey

30 Nov 2024

·

Stayed 2 nights

Really good location. Room was very clean and spacious.

6

Anna

30 Aug 2025

·

Stayed 3 nights

Room smelled really musty. Everything else was great. Biggest perk is the location.

8

MICHELE

10 Nov 2025

·

Stayed 2 nights

The room we reserved was nice & spacious with 2 separate bedrooms & a living room area. The room could have been a bit cleaner. There were cobwebs in the corners & the entire tile floor area was really sticky. Otherwise, the room was very nice.

10

Melanie

24 Nov 2025

·

Stayed 1 night

The room was clean and wonderful.

6

Niki

27 Mar 2023

·

Stayed 2 nights

Check in was easy, staff was polite and it was quick. When we got into the room the garbage under the bathroom sink was full from previous guest, that counter was dirty and the bathroom toilet had urine and toilet paper in it. I called and they quickly came and took care of the issues. Next there was a extremely loud noise that happened throughout the night both nights. The lady at the desk said it was a issue and she didn’t like that room for that reason. The property itself is in a safe and great location. We have stayed at this property before and will mostly likely stay again.

6

Nathan

29 Jul 2024

·

Stayed 1 night

Property was great, Staff were friendly and excellent. The room’s bathroom was dirty, dusty and had hair and trash from previous guests on the floor.

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Rooms

Rooms are generally spacious and comfortable, with some balconies and views, but several guests mention firm beds or flat pillows, noise from outside or hallways, dated or small TVs without streaming, limited blackout coverage, and a lack of in‑room safes.

Related guest reviews

8

Anastacia

9 May 2023

·

This hotel was really nice. Very clean and friendly staff! We drove up from California and my husband ended up getting vertigo. So we had to stay in one whole day while he recovered. But since the hotel was really comfortable I didnt mind. It is right behind the Old Mills Shopping Center. There were some good shops and some decent food options. The only thing I would say was a downer was the view. We paid extra for the balcony river view. Its more like kiddie corner to the 'river'. It didnt seem like a river, it felt more like a large canal. You get more of a view of the back of buildings and if you turn your head to the left you can see some of the water. Mostly noticeable because the flags help mark the spot. So I wouldnt upgrade, in my opinion. The hotel besides that is fantastic.

10

Samantha

12 Aug 2024

·

Stayed 2 nights

Went to bend for a concert at Hayden homes amphitheater and this was the perfect place to stay. Everything was clean and updated. Our one & only complaint is the mattress was very firm and uncomfortable/hard to sleep on. Everything else was wonderful and we will definitely be back!

6

Jacob

15 Jul 2025

·

Stayed 1 night

The bed was so hard the pillows were terrible. Not worth what we paid.

10

Amy

11 Aug 2025

·

Stayed 1 night

When we arrived, the Hilton network was down and we could not get into our room. The staff was working hard to get down time reports and handle the situation. I was very impressed with them! The room is very spacious and clean and a great view of the mountains. It was right next to the Hayden Homes Ampitheater where we going for a concert. I would definitely stay here again!

6

vicki

27 Nov 2024

·

Stayed 2 nights

Location was great. Staff at check in was not helpful in changing our room to something with comfortable seating. The seating in our room was poor. River view and balcony are not worth the extra charge.

10

Christy

8 Mar 2024

·

Stayed 2 nights

Great location for walking to shopping and dining. Nice big rooms.

6

David

27 Sept 2025

·

Stayed 3 nights

Great location and friendly staff. Outdated hotel stuck in the 90s. Entire place musty. No way to steam services like Netflix, etc on small tv. Breakfast not included like similar hotels in area. $20 parking per night. Bathroom clean but very worn. King bed room not spacious. Paid for river view but really was not visible from 2nd floor. Ice machine broken on the floor. For the money, if location is not essential like for a concert across the river, select elsewhere where hotel is up to date and roomier. We have experienced better in the area. Again friendly folks but misses the mark for the money.

8

Mike

6 Oct 2025

·

Stayed 3 nights

No room safe - really?

10

Adam

20 Nov 2025

·

Stayed 3 nights

Perfect besides the trash trucks from 3:30am to 6:00am non stop right outside our window. Just don’t stay on the far right side looking at the entrance on a Sunday night (we were room 202) if you want to actually sleep.

8

MICHELE

10 Nov 2025

·

Stayed 2 nights

The room we reserved was nice & spacious with 2 separate bedrooms & a living room area. The room could have been a bit cleaner. There were cobwebs in the corners & the entire tile floor area was really sticky. Otherwise, the room was very nice.

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Service

Staff are often described as friendly and helpful, yet reviews also note long or problematic check‑ins during system outages, inconsistent responses to issues, understaffing, and a severe overbooking incident.

Related guest reviews

10

Brian

27 Jul 2025

·

Stayed 1 night

Shelly at check-in was absolutely fabulous! Clean room and an easy walk to the concert. Worth the extra money for an exceptionally clean room and a short stumble back from the concert.

2

John

20 Oct 2025

·

Stayed 1 night

No one was at the front desk. I had to find the desk person who was asleep with a hoodie over their head in a chair in the lounge. Once i woke him up he started helping people but he was not really coherent. It took at least 30 minutes to get checked in. Would not return to this hilton

10

Amber

10 Sept 2024

·

Stayed 1 night

Excellent hotel and location! However, there was quite a long line at check-in and even though there were 3 people working, only one was checking in. I realize the other desk was for Hilton Honors, but no one was in that line, so why not help the line of 12 people checking in? The manager was speaking with another worker...and I realize it was probably important. But from 3-4 on concert day, staff should be more attentive. However, one of the cleaning staff was AMAZING. Kris (Chris?) was the sweetest lady...she went above and beyond to help us out!

8

marcia

7 Aug 2025

·

Stayed 4 nights

The property was very nice with a great location near a shopping district and music venue. The breakfast buffet was good, there was a decent workout room and indoor pool. They did mess up with the room maintenance and we didn’t get housekeeping at all during our 4 day day stay. That was disappointing. The hotel staff was very friendly and helpful.

10

Melissa

25 Aug 2024

·

Stayed 1 night

Super easy check in/out and very friendly staff! Great location!

10

Corinna

28 Jul 2025

·

Stayed 2 nights

Front desk staff particularly excellent!!

10

Stuart

16 Sept 2025

·

Stayed 7 nights

We have been visiting the Hilton Garden Inn in Bend since 2013 and it never fails to deliver. Great rooms, great location and most importantly, great staff.

2

Caitlin

2 Jul 2025

·

Stayed 1 night

Checked in before concert, room wasn't ready, went to concert got a call room was ready when we went back to check in they overbooked and no room was available. We had to sleep in the car in the parking lot. All hotels in area were booked and we were hours away from home and been drinking. There was no apologies or voucher for future discount.

4

Dennis

4 Sept 2024

·

Stayed 3 nights

Weve stayed here multiple times. The way the front desk staff treated us, next time we come to Bend we'll stay at the Marriott

6

Jamie

10 Sept 2025

·

Stayed 1 night

Beds were comfy, room was clean & well stocked. Location is unbeatable if you are planning on attending a concert at Hayden or shop/dine within the old Mill District. Staff was friendly. My experiance with checking in was not great. On the day we were scheduled to check in there was a system wide crash or something of that nature and they were unable to check any guests in and had no idea when they would be able to do so. I asked if they could take down my number in order to be contacted when we could check in because we had a concert to get to and we were soaking wet having just come form floating the river and were in need of a shower before heading to dinner etc. Luckily we had a friend in town who offers her place for getting ready and such. By the time we were done we were late to dinner and the concert. I never got a call confirming that check in was possible. We weren't able to check in until 10pm. Additionally there was random loud noises throughout the night that jarred us awake and in the morning it was so bright in our room at sunrise because the black out curtains were non existent. When I inquired about a refund or a discount for all of our troubles, staff was only able to offer free parking and food vouchers for the in house breakfast. Seeing as parking is already free and I am vegan, neither of those offerings were helpful. They said since I pre-payed through Expedia I would have to request a refund them

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Location

Widely praised, with easy walkability to the Old Mill District, river trails, restaurants, shops, and the Hayden Homes Amphitheater.

Related guest reviews

10

Ryan

7 Oct 2023

·

Stayed 2 nights

Fantastic location next to plenty of shopping and restaurants all within a 5 minute walk of everything. We had the suite with a view of the river and mountains… definitely worth the money and would stay here again the next time we are in town.

10

Christy

8 Mar 2024

·

Stayed 2 nights

Great location for walking to shopping and dining. Nice big rooms.

10

Elizabeth

19 Aug 2025

·

Stayed 1 night

We had a great stay at the Hilton Garden Inn. The location was perfect for going to a concert. Breakfast was above average. My only complaint was that the hot tub was not very hot

10

Susan

27 Apr 2025

·

Stayed 2 nights

Great location close to Old Mill district. Easy check in and service throughout.

10

David

22 Sept 2024

·

Stayed 1 night

Located near shops, restaurants, river.

10

Kim

16 Sept 2025

·

Stayed 1 night

Great hotel in a fabulous area.

8

Dominique

24 Aug 2025

·

Stayed 1 night

Couldn’t have a better location if seeing a show at the amphitheater!

10

Jason

24 Jul 2025

·

Stayed 2 nights

Great place to stay. Nice gym, pool area, free parking and the location is great. Right next to the Old Mill mall with lots of food options. Movie theater is there, the amphitheater is close as well as Riverbend Park to do the river ride.

10

JOEL

5 Jan 2023

·

Stayed 19,357 nights

The property is well located in Bend right in the middle of the Old mill district and situated where it was easy to get to any area, such as the mountain, you may want to go.

10

Apunchanit

13 Sept 2025

·

Stayed 2 nights

We really enjoyed the stay. It was clean, close to shopping and restaurants.

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Dining

Breakfast and the bar earn frequent compliments, but breakfast is typically not included and some found it mediocre, limited, or pricey.

Related guest reviews

10

Erik

12 Apr 2023

·

Stayed 1 night

A perfect place to stay in Bend. Very clean, nice pool, great breakfast and fantastic location. The family loved it!

10

Mark

28 Mar 2023

·

Stayed 1 night

Very nice hotel. Good restaurant for breakfast, well-kept, with surprisingly large rooms. I don't usually stay at Hiltons, but I'm going to consider them in the future.

8

Valarie

13 Jan 2025

·

Stayed 2 nights

The King corner room with a fireplace was a nice room for our weekend stay. There was a couple of issues. The fireplace stopped working on our second day there, the smoke detector went off in the early morning hours due to a low battery. And the telephone would not dial the front desk. All of these issues were relayed to the front desk and they appreciated it. The buffet breakfast in the restaurant was good quality and the food was good for the price that we paid. They did allow us to store our luggage after our late checkout and still use the premises until we left. This is the second time we stayed at the hotel and we enjoy the close proximity to the mall and the armory.

10

James

26 Feb 2025

·

Stayed 5 nights

Sharon Henry runs a very helpful and friendly front of the house. Dawn and Larry are excellent with the breakfast. Convenient to shopping and restaurants.

8

Michael

29 Jul 2024

·

Stayed 3 nights

Check in is bothersome, there was a wait but staff was polite and friendly about it. Hours for restaurant and bar arent posted. Menu is limited but decent prices. Staff is exceptional. There is this weird thing where the window curtains dont provide full coverage (king suite, river view) and make it difficult to sleep in. Rooms are clean with proper HVAC and appointments. Could be better lighting.

10

Elizabeth

19 Aug 2025

·

Stayed 1 night

We had a great stay at the Hilton Garden Inn. The location was perfect for going to a concert. Breakfast was above average. My only complaint was that the hot tub was not very hot

8

Jerad

28 Jul 2025

·

Stayed 1 night

The coffee bar is mediocre. Breakfast is not included. Parking is an extra charge. The air conditioner made some obnoxious noises. The location is amazing! Especially if you are attending a concert across the river. The Old Mill district is steps away.

10

Jennifer

7 Dec 2025

·

Stayed 1 night

Nice lap pool and spa - great dinner options

10

JAMES

1 Jul 2024

·

Stayed 1 night

Property was nice and staff was friendly but.........fire alarm went off early morning with no explanation and Breakfast was available but not included. Food was ok but never enough out to serve guests. You had to go back 2-3 times to see if there was anything to eat. You would think for the price they charge for a room (400 night) they could include their mediocre breakfast.

8

John

26 Jun 2024

·

Stayed 1 night

Great location. Nice staff, but seemed understaffed. Room was nice. Bar was great and the food there was good. Breakfast was expensive and mediocre. We stayed here a few years ago and liked it better. Property seems a little tired now. Property could be outstanding with a little TLC and more staff. Not a great value currently.

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Month	Average price
January	US$123
February	US$132
March	US$145
April	US$151
May	US$247
June	US$312
July	US$323
August	US$320
September	US$235
October	US$175
November	US$127
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $180	16 $177	17 $177	18 $492	19 $228
20 $196	21 $187	22 $245	23 $194	24 $187	25 $194	26 $213
27 $402	28 $181	29 $196	30 $191

Su	Mo	Tu	We	Th	Fr	Sa
				1 $247	2 $254	3 $254
4 $192	5 $178	6 $192	7 $189	8 $193	9 $210	10 $189
11 $150	12 $145	13 $156	14 $157	15 $146	16 $175	17 $144
18 $154	19 $147	20 $161	21 $183	22 $189	23 $169	24 $156
25 $135	26 $137	27 $142	28 $149	29 $135	30 $138	31 $135

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Balcony

Suite, Multiple Beds

Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, River View

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Balcony, River View

Suite, Multiple Beds, River View (Bi-Level)

Suite, 2 Bedrooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 Bedroom, River View

Room, 1 King Bed

Room, 2 Queen Beds, Balcony, River View

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Bend

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Prices for upcoming dates