Is parking available at the property?

Self parking is available on-site for a fee of USD 35 per day, which includes in/out privileges. Limited parking is offered, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Dallas, within a 5-minute drive of the American Airlines Center and Dallas Market Center. It is approximately 1.7 miles from the Kay Bailey Hutchison Convention Center and 9.9 miles from Galleria Dallas.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, and seasonal availability may apply.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Stay at Hyatt House Dallas Uptown

Average nightly price at Hyatt House Dallas Uptown by month, last 12 months (USD)
Month	Average price
January	US$164
February	US$130
March	US$155
April	US$129
May	US$140
June	US$263
July	US$182
August	US$129
September	US$193
October	US$168
November	US$153
December	US$143

What guests think

At Hyatt House Dallas Uptown, guests consistently praise the walkable location near the American Airlines Center and friendly staff while noting spacious suite style rooms with kitchenettes and variable maintenance, noise, and cleanliness across the property.

Several reviews mention the pool being closed or poorly maintained, and on site parking carries a nightly fee. Cleanliness feedback is mixed: many found rooms spotless, but others reported dirty carpets, odors, or occasional pests. Breakfast is widely liked, with waffles and generally good quality, though some guests felt the selection was limited or inconsistent. Expect a convenient base near events, but check pool status and request a room away from the road.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is frequently closed or described as dirty or neglected; the hot tub is inconsistent. On site garage parking is convenient but carries a nightly fee, and the lobby bar receives positive mentions.

Related guest reviews

8

Diane

4 Aug 2025

·

Stayed 2 nights

Clean, but old. I was disappointed that the maintenance was working around the pool, so we couldn’t swim for the 3 days we were there.

10

Gilbert

3 Aug 2025

·

Stayed 3 nights

Staff and hotel were great, just disappointed pool was closed.

6

Juan

25 May 2025

·

Stayed 1 night

Was charged for parking even though it was not mentioned at all prior to check out. It should be disclosed at the time of reservation or at least during check in.

8

Eileen

17 Aug 2025

·

Stayed 2 nights

The pool was closed with no explanation

8

Grant

3 Sept 2025

·

Stayed 1 night

The front desk staff gentleman with the fun hats was a delight and the bar side was great. The room was big and clean, no issues. The buffet breakfast was okay. The use of disposable everything is disturbing. The pool are was very neglected and not cared for at all. No garden or aesthetic appeal at all. . The location was perfect for us and we utilised the public transport.

10

Wesley

16 Aug 2025

·

Stayed 3 nights

Staff went above and beyond. We were disappointed that the pool was closed the whole time we were there since that was one of our reasons for choosing the hotel.the staff was very friendly and helped us tremendously since we were stranded there while our vehicle was being repaired. When we travel to Dallas this will be our go to hotel.

4

Taylor

1 Apr 2025

·

Stayed 3 nights

Pool was closed and filled with green water, the area around the pool was unkept. My room, a king suite, had a duct taped closed window and it was very noisy since it was facing a Main Street. The room itself was otherwise nice. I did call to change rooms but they had nothing available. The night time front desk attendant was sleeping and had no idea I was even there. Also I would call down to the front desk and no one would answer for periods of time.

8

Wade

29 Dec 2024

·

Stayed 1 night

The hotel was very nice and super clean. The complimentary breakfast was pretty good. The $30 charge for parking was kind of shocking.

8

Jodi

2 Feb 2025

·

Stayed 2 nights

Friendly staff. Pool dirty and hot tub not hot

8

Nicola

11 Apr 2025

·

Stayed 3 nights

The pool was too cold to use, too many trees covering the pool area which means no sun can come through and lots of leaves and birds mess on all of the loungers. However the hot tub was a good temperature. No kettle in the room. Staff were lovely and very helpful. Allowed us to have a late check out and held onto our luggage so we could make the most of our time before leaving for the airport.

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Cleanliness

Many guests report very clean or spotless rooms, but others cite dirty or stained carpets, musty odors, and occasional pests. Housekeeping can be inconsistent.

Related guest reviews

6

Parminder

16 Jul 2025

·

Stayed 3 nights

People at reception are rude no smile no greetings I feel this weird greeting and little smile on your face makes others comfortable and pleasant other thing I dont like is floor carpets in my room was very dirty although we book room with our pet that doesn’t mean carpets should be dirty my pet is potty trained and very well behaved small shitzu everything else was fine .in the picture you can see the dirty carpet

6

Troye

3 Jul 2025

·

Stayed 2 nights

The ladies in the dining area were absolutely delightful. Best part of our stay. Room wasn't cleaned, no fresh towels etc. Definitely showing its age.

2

Hassan

19 Apr 2025

·

Stayed 1 night

There were may bed bugs in my bed. I checked out at 11:00 pm my first night and even showed videos and pictures to the hotel staff. I need a refund.

10

Marina

5 Nov 2025

·

Stayed 1 night

room was spotless, parking was easy and staff was excellent. Highly recommend.

2

Brenna

11 Aug 2025

·

Stayed 1 night

Lots of bugs in the room. Not clean. Had to leave an hour after checking in.

10

Amanda

16 Nov 2025

·

Stayed 1 night

Room was super clean and the staff was super friendly!

6

Sophia

17 Mar 2025

·

Stayed 2 nights

If you are sensitive to mold, find another place.

6

philip

30 Nov 2024

·

Stayed 1 night

Room was not cleaned well. Hair on the sheets and old food in the fridge

6

Rhonda

15 Nov 2025

·

Stayed 1 night

Room seemed clean but there was a roach in the microwave and bugs in the bathroom.

6

Danielle

20 May 2025

·

Stayed 3 nights

The staff and area was great. Breakfast staff was very approachable and helpful. The hotel is in walkable distance to restaurants, cafes, and other amenities. I’m not sure if it was the vents or the carpeting, but my family got extremely sick while staying there. My family started sneezing and developed an itchy throat. Once we left, we were fine.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment like with kitchenettes and comfortable beds. However, traffic and hallway noise are common in road facing rooms, and furnishings and in room equipment feel dated or need maintenance in places.

Related guest reviews

10

David

3 Dec 2024

·

Stayed 1 night

I booked this property after checking for a hotel close to the American Airlines arena. The property is a ten minute walk away. The rooms are plenty spacious with a mini kitchen. I would book here again.

10

Kevin

7 Sept 2025

·

Stayed 1 night

Room was great. King bed and sofa to watch TV. Had a complete kitchen, but we didn’t use it for our stay.

6

chris

29 May 2025

·

Stayed 2 nights

Staff was amazing no complaints there. Issues involved the paper thin walls and noise. Was woken up multiple times during stay because of noises outside (like revving cars, etc) people sprinting down the halls or yelling or stomping from the floor above.

8

Jessica

31 Mar 2025

·

Stayed 3 nights

The stay was great. I got a King room and to my surprise it was a suite. It had a kitchenette with a small stove top, regular size fridge, and sink and dishwasher, stocked with dishes. There was also a pull out couch which was great because I was visiting a family member and they decided to stay a night with me. My main complaint is that there was a strange sound that came from the bathroom, after staying for three days I figured out it was the AC which is installed above the shower. The sound is incredibly annoying, it sounds like a gurgling and whining sound. I also wish they had somewhere for me to sit outside and enjoy the weather. The entire pool area was shut down and there were no benches out front. But otherwise very great stay.

6

Candace

11 Apr 2025

·

Stayed 1 night

Great location and rooms size is wonderful. The furniture and flooring need an update. Carpet was ripped and frayed and furniture has some damage.

4

Barbara

14 Apr 2025

·

Stayed 1 night

The service at this hotel was excellent. The problem was the loud ice machine in our freezer in the room, and the super loud air conditioning equipment when it would kick on. It would scare me every time and wake me up out of sleep. The king bed was comfortable, but the couch bed was uncomfortable. The mini kitchen was nice. One last problem was the noise surrounding the hotel.- loud cars and ambulances in the middle of the night.

6

Kelly

20 Oct 2025

·

Stayed 2 nights

The accommodations were fine. No issues. Our room faced Harry Hines Blvd and was extremely noisy with racing/loud bikes and cars at night/early morning. This is not the properties fault, but maybe they could encourage the local police to patrol the area more.

10

gabriel

10 Jun 2025

·

Stayed 1 night

I stayed in the basically studio room. I loved the size and setup. Excellent for my needs.

6

Elvis

18 Jul 2025

·

Stayed 1 night

Everything was wonderful for the price point. I would definitely stay here in the future. I would, however, make sure that my room was not located on the front of the building in any future stays. The road was busy all night and the windows did little to block the outside noise. Everything else was wonderful, from the service to the facilities.

6

Donna

21 Aug 2025

·

Stayed 1 night

The air handler in the closet was disturbingly loud and seemed like it would kick on just as I was dozing off, startling me awake. I was disappointed that the pool was closed for no apparent reason. Also, there was piece of rubber in the transition from the kitchenette's tile to the living area carpet which was a major tripping hazard since it was ripped up out of the transition.

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Service

Staff friendliness and helpfulness are frequent highlights. That said, several guests experienced slow or disorganized check in and occasional rudeness or poor follow up.

Related guest reviews

10

Elizabeth

29 Jul 2025

·

Stayed 1 night

Great location. Staff was incredibly polite and friendly.

10

Steven

9 Nov 2025

·

Stayed 4 nights

Overall stay was great. Room was clean. Breakfast was good. Tammy at breakfast was wonderful. Very pleasant, inviting, helpful and made great waffles. Front desk was welcoming and helpful. Derek was great! Helpful and funny.

6

David

17 Mar 2025

·

Stayed 1 night

They were understaffed for check-in. The rooms were not ready for check-in even at 6 o’clock in the evening

2

Gabriele

24 Jun 2025

·

Stayed 4 nights

I told Hyatt Place Customer Service that I would be arriving late but when I got to the hotel, they said my reservation was deleted because of a late check in and that they would not reinstate the reservation. Then the front desk lady laughed in my face when I expressed my frustration. All around bad approach when the result is someone is effectively left homeless after a four hour drive to Dallas.

10

Paula

19 Feb 2025

·

Stayed 1 night

We were greeted with a smile and how can I help you. Check-in was quick and instructions on how to get to our room and other details we needed to know. The room was clean and comfortable. Loved the kitchen area and the extra-large bathroom. I did notice the shade was broken but that was only a minor complaint. Breakfast was very good, and the service people were nice and greeted you with a smile. We will stay again.

10

Jennifer

21 Apr 2025

·

Stayed 1 night

Front office staff is amazing! So friendly, pleasant, and accommodating.

6

Joe

27 Jan 2025

·

Stayed 1 night

Check in was very slow and the clerk spoke very low and mumbled most of the time. Was a line for check in and another worker just stat at the other computer rather than help to check guests in. Stay was decent but hotel is very dated and is need of a revamp to truly represent the HYATT name. Breakfast was very very bland and was barely edible. Not one of my best hotel stays.

10

Shelly

25 May 2025

·

Stayed 1 night

The staff was amazing. They were all so helpful and friendly. I will definitely stay there again

10

Renee

26 Oct 2025

·

Stayed 1 night

The stay was great very convenient location to walk to venues. The gentleman at the desk was extremely friendly and personable.

8

Mallorie

30 Nov 2025

·

Stayed 5 nights

The breakfast was great, room was clean and stocked with the essentials. The hotel has a good location, walking distance to restaurants and the Katy trail. It was perfect for our family 5, 3 young kids. We especially enjoyed Tammy, she worked several days that we were there. She is so friendly and hospitable. She made our mornings very pleasant. Breakfast wasn’t the same when she was gone.

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Location

Highly walkable to the American Airlines Center, Katy Trail, and nearby restaurants, with several guests feeling safe. Some street facing rooms experience notable traffic noise.

Related guest reviews

10

Kara

20 Sept 2025

·

Stayed 1 night

Amazing guest service at check in. Room was clean and very spacious! Great location to walk to American Airlines Center. Went to a concert with my daughter and it was a short walk and felt safe walking there and back!

10

Iliana

20 Jun 2025

·

Stayed 2 nights

Close to the downtown

10

Trevor

8 Oct 2025

·

Stayed 1 night

Found the Hyatt House by searching for the closest hotels to the American Airlines Center. Only about a ten minute walk. The staff was extremely welcoming and transparent and did a wonderful job at making me and my friend feel welcome. The next time I go to an event at the AAC, I will be staying again.

8

James

19 Jul 2025

·

Stayed 3 nights

Good solid hotel in an excellent location!

10

Amber

7 Oct 2025

·

Stayed 2 nights

Walking distance to American Airlines Center.

10

Jessica

10 Oct 2025

·

Stayed 1 night

Staff was amazing!! Can’t beat the location!

10

GIOVANNI

5 Jan 2025

·

Stayed 2 nights

Great location

10

Mark

28 Jul 2025

·

Stayed 1 night

If you’re going to the American Airlines Center the Hyatt house uptown is perfect. A short walk with plenty of food and drink options along the way.

10

Suzanne

3 Aug 2025

·

Stayed 1 night

Chose to stay at Hyatt House due to its proximity to the AA Center…walking distance in a peaceful neighborhood! Staff greeted us joyfully when we arrived and looked up my Hyatt rewards account so that I could park in the garage for free! DoorDashed dumplings to our room late at night after the basketball game.

10

ivan

8 Jul 2025

·

Stayed 1 night

Always a great stay when in town. Close to the trail and convenient to Dallas restaurants/nightlife

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, especially the waffles, coffee, and overall quality. A minority found the selection limited or inconsistent.

Related guest reviews

8

Leah

20 Mar 2025

·

Stayed 3 nights

Hotel staff made check in easy. Room was clean and good size for daughter and I. Free breakfast was good and offered several options. Tammy is a great asset to your hotel. Greeted everyone who entered the dining room and always had a smile on her face. My reason for not rating excellent is the comfort of the bed. It was quite firm and we woke up a little stiff. We would most likely stay here again if visiting downtown Dallas.

10

Rad

31 Oct 2025

·

Stayed 2 nights

Clean room that we appreciated! All the staff were great! Good humour and helpful. Breakfast is your basic continental breakfast but QUALITY food!

2

Jack

22 Jul 2025

·

Stayed 1 night

There were a number of issues with the room. From a broken cabinet to stained floors to damaged tubs to ripped chairs. The second issue was their breakfast was less than subpar. I stay at Hyatt houses all over the country. The food was cheap, and the quality was extremely low. Bacon with burnt and very very thin. No fresh fruit just yogurt, eggs bacon bread. House is typically a three star hotel this was a one and a half

10

Jose

28 Jul 2025

·

Stayed 1 night

Tammy at breakfast was super nice and attentive. The front desk man was nice as well. The room wasn’t what I asked for and the carpet was pretty dirty. The A/C was struggling all night to reach temperature. Not the best Hyatt I have stayed at. No eggs at breakfast was a disappointment as well.

10

Meng-Han

30 Oct 2025

·

Stayed 3 nights

Yes, breakfast is nice and decent. I really like it

10

Alissa

4 Aug 2025

·

Stayed 2 nights

We chose the Hyatt House Dallas/Uptown because it advertised as walking distance to the American Airlines Center. It was PERFECT to be able to walk to the Center and back after a game. The room was quite large and the kitchenette came in handy. Breakfast was pretty good. Saturday's breakfast was GREAT with Tammy taking orders for customized waffles! We were bummed that the pool was closed, but all in all - a great hotel to stay at!

8

Julie

15 Sept 2025

·

Stayed 4 nights

Friendly staff, clean rooms, nice breakfast,

10

Jeffrey

2 Jun 2025

·

Stayed 1 night

Tammy at breakfast was so polite, helpful, and awesome. She is a huge asset to your hotel. We loved her and she treated us like family.

8

Lynne

21 Jul 2025

·

Stayed 2 nights

Staff was very nice and helpful. Breakfast choices were limited and not very good. Room was spacious and comfortable. Pool interior needs to be painted and landscape in the pool area needs attention. The neighborhood immediately around the hotel is not very pretty, but it is conveniently located.

8

Ari

5 Apr 2025

·

Stayed 1 night

The price-quality ratio is good. We went to an NHL game and it was an 8-minute walk to the arena. The breakfast was good. No American-style cardboard plates. I might come again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $160	2 $198	3 $530	4	5 $144	6 $214	7 $177
8 $141	9 $156	10 $246	11 $361	12 $141	13 $201	14 $318
15 $162	16 $110	17 $192	18 $277	19 $180	20 $338	21 $179
22 $141	23 $102	24 $110	25 $141	26 $110	27 $129	28 $129
29 $98	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $156	3 $118	4 $176	5 $176
6 $98	7 $118	8 $128	9 $166	10 $126	11 $130	12 $176
13 $126	14 $158	15 $143	16 $126	17 $126	18 $129	19 $183
20 $98	21 $103	22 $111	23 $110	24 $110	25 $129	26 $183
27 $106	28 $102	29 $156	30 $111	31 $221

Hyatt House Dallas Uptown

Prices for Hyatt House Dallas Uptown

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, Multiple Beds

Room, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed with Sofa Bed

Guest reviews of Hyatt House Dallas Uptown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Dallas Uptown

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