Fairfield Inn & Suites Dallas Park Central

Check-in took about 45 minutes. The guest in front of me was checking in a group of school children with several rooms, and there was a second computer there which could have been used by the other clerk to check me in in about 5 minutes. It was frustrating. Construction makes it a little challenging to get to from the highway, but fortunately there are several ways into the parking lot from side streets and other businesses.

The parking lot was very well lit. The property was under construction and it looked dirty n out dated

First front desk agent was rude. Room smelled musty like mildew. No ice bucket. Fridge ice section frozen over and top plate dislodged and reducing the space to place items on the top shelf. Was not informed of the $3.00 per day parking lot charge.

It’s a much older hotel. Pool was closed longer than they stated (2days). Room was clean but AC left a weird smell. Rooms are small. Elevator is rough and there’s only 1, so lots of waiting.

Old run down , the heated pool was cold , elevator was scary , not recommended . We even had to pay for parking and park in very back and walk in o front to get in

Hotels.com did not indicate that a major remodel was going on and the pool wasn’t functioning. Had I known about the pool I would have selected another property.

An unexpected fee for parking has been added. The staff is helpful and friendly as always.

Some business workers and I were in DFW for a conference. The hotel seemed like a good choice for us based on location, brand (Marriott) and price. It ended up being an ok stay (at best). The hotel didn’t initially didn’t have our reservation info from hotels.com even though we had paper copies and emails. They made us make phone calls and figure things out on our end which was a hassle. The hotel is under construction due to an immediate need for updates and repairs. This is fine except for the fact that this was not indicated or notated anywhere on the website or hotel description. And when I thought I’d sit in the hot tub to relax, I found that the pool area is empty and not accessible. Our room had a one foot square hole in the carpet which, I’m assuming, will be changed out when the rooms are updated. We walked out of our room this AM to an inch of water outside our door in the hallway carpet. Not sure what that was due to… Several co-workers in another room had to pour out water into the toilet for it to flush. And this was after they were relocated to a room due to the ac not working in the first room. Overall, I wouldn’t recommend this place. At the very least, check up and see if the construction is completed before arriving

Rooms were clean staff were great. I was very disappointed because the pool was removed.

Construction inside and outside.

Damaged rooms, found clothes from previous customers, not clean, not enough bedding for the sofa bed.. although I booked if as executive king for the sofa bed.

Very clean, and quiet

Bed had a bloodstain on the blanket, mini fridge had liquids all over it, looked like the door lock was barely holding on and elevator was chanky.

Under construction, which I was unaware of and it looked sketchy at first, but our room was remodeled, super nice and very clean! Will be back!

They were good and clean for the price. Relatively close to the main down town area. Would recommend.

Large encampment of people who are unhoused on the property. Overall, the place just isn’t clean. I stayed here for a week and killed 3 roaches in my room. There was always trash sitting in the hallways. It doesn’t feel or smell clean. Folks at the front desk were always nice and helpful. Do not plan to walk anywhere around here— must drive everywhere. Overall unfortunate experience for a Marriott.

Old property, Photos on the website different from reality, Dirty comforter and shower curtain with blood stains (I had to ask to change it), window wouldn't lock. Twice I had to unclog the toilet myself, as it clogged very easily. Very expensive daily rate for the condition of the hotel and what it offers.

Property was very dirty with damages everywhere in the hotel. The shower head didnt work properly and there were left over trash and other items lying around from whomever stayed there before. The sheets were also not clean.

The room smelled like cigarettes even though our room was a no smoking room. There was a roach in the room. Shower kept getting clogged.

The property was run down, dirty, and smelly.

Overall the Hotel was okay, typical Fairfield Inn. A little noise my because of Hwy next to it and major construction on same highway. But this may get better after construction. However my worries is that the surrounding are did not look good. I did not have issues but I would not walk too much outside at night. Like many places now a days lots of homeless that look like addicks out in these area.

Had to be moved three times due to the bad condition of the rooms. The beds were not comfortable at all. The staff made a good effort to make us happy, but the condition of the hotel was very poor. Would not recommend.

Beds were absolutely horrible. Outdated and needing a lot of repairs.

Television was out due to construction in the area. I was told they would reset it. It was out the entire weekend.- Superbowl weekend

The reason i didn't give 5 stars to anything is because the rooms smelled like cigarette smoke, the toilets do not have good water pressure, the walls are thin. My family heard someone having adult time while we were walking in the hallway. The swimming pool water had a fecal smell to it. We were only in it for about 15 minutes then decided we should probably get out due to the smell. We did like the staff, the breakfast was great and it was a convenient place to stay.

It’s a much older hotel. Pool was closed longer than they stated (2days). Room was clean but AC left a weird smell. Rooms are small. Elevator is rough and there’s only 1, so lots of waiting.

The room smell very bad, the tiles in the bathroom were broken and moved, the window was steamed up and the television did not work

The TV and internet did not work for the 2 days I was there because of the construction I feel like I should have got a discount or something because TV and the internet is included in my service that I paid for

Staff is always friendly and helpful. The only downside is the freeway construction. Rooms are always clean, comfortable and quiet. Our favorite stay in Dallas.

Some business workers and I were in DFW for a conference. The hotel seemed like a good choice for us based on location, brand (Marriott) and price. It ended up being an ok stay (at best). The hotel didn’t initially didn’t have our reservation info from hotels.com even though we had paper copies and emails. They made us make phone calls and figure things out on our end which was a hassle. The hotel is under construction due to an immediate need for updates and repairs. This is fine except for the fact that this was not indicated or notated anywhere on the website or hotel description. And when I thought I’d sit in the hot tub to relax, I found that the pool area is empty and not accessible. Our room had a one foot square hole in the carpet which, I’m assuming, will be changed out when the rooms are updated. We walked out of our room this AM to an inch of water outside our door in the hallway carpet. Not sure what that was due to… Several co-workers in another room had to pour out water into the toilet for it to flush. And this was after they were relocated to a room due to the ac not working in the first room. Overall, I wouldn’t recommend this place. At the very least, check up and see if the construction is completed before arriving

Check-in took about 45 minutes. The guest in front of me was checking in a group of school children with several rooms, and there was a second computer there which could have been used by the other clerk to check me in in about 5 minutes. It was frustrating. Construction makes it a little challenging to get to from the highway, but fortunately there are several ways into the parking lot from side streets and other businesses.

Good breakfast options. Front desk staff was very friendly and helpful.

The staff were just so darn friendly and helpful

The room did not clean even when we aksed they came to clean but they didn't.

The overnight clerk was pleasant and she had great customer service. Especially over the phone. She made me and my son feel welcomed. We will continue to use this hotel because of her

Tried calling multiple times to inform stuff I will be arriving late couldn't get someone to answer the phone. Once I got there the booking had been canceled and needed reserve the room afresh but now could only reserve for the next day. Reserved and went about my business when I showed up the next day around 8p found a long lineof customers. The hotel had been overbooked and had no available rooms we were all told we would have to find another location.

Absolutely awful customer service.

The staff could not have been nicer. The front desk workers, cleaning staff and the breakfast crew really made you feel welcome. Kinda nice to see the hospitality business model at play! Would highly recommend.

The hotel was fantastic! Everyone was very nice and helpful.

Some business workers and I were in DFW for a conference. The hotel seemed like a good choice for us based on location, brand (Marriott) and price. It ended up being an ok stay (at best). The hotel didn’t initially didn’t have our reservation info from hotels.com even though we had paper copies and emails. They made us make phone calls and figure things out on our end which was a hassle. The hotel is under construction due to an immediate need for updates and repairs. This is fine except for the fact that this was not indicated or notated anywhere on the website or hotel description. And when I thought I’d sit in the hot tub to relax, I found that the pool area is empty and not accessible. Our room had a one foot square hole in the carpet which, I’m assuming, will be changed out when the rooms are updated. We walked out of our room this AM to an inch of water outside our door in the hallway carpet. Not sure what that was due to… Several co-workers in another room had to pour out water into the toilet for it to flush. And this was after they were relocated to a room due to the ac not working in the first room. Overall, I wouldn’t recommend this place. At the very least, check up and see if the construction is completed before arriving

Overall the Hotel was okay, typical Fairfield Inn. A little noise my because of Hwy next to it and major construction on same highway. But this may get better after construction. However my worries is that the surrounding are did not look good. I did not have issues but I would not walk too much outside at night. Like many places now a days lots of homeless that look like addicks out in these area.

There were homeless people walking around. Drunks everywhere. Just didn’t like it

Everything was nice and clean....good location off Freeway...only complaint would be 3/4s empty snack area and breakfasts were missing yogurts and muffins

Great location, with easy access to food, shopping and attractions.

They were good and clean for the price. Relatively close to the main down town area. Would recommend.

Large encampment of people who are unhoused on the property. Overall, the place just isn’t clean. I stayed here for a week and killed 3 roaches in my room. There was always trash sitting in the hallways. It doesn’t feel or smell clean. Folks at the front desk were always nice and helpful. Do not plan to walk anywhere around here— must drive everywhere. Overall unfortunate experience for a Marriott.

Good location.

The staff was very polite. The only concern that I had with the homeless and the people gathering in the parking lot drinking in the evening. My girlfriends did not feel safe walking from their cars to the hotel.

Dangerous neighborhood. A lot of crime in the area.

It was VERY difficult to find the right street leading to the hotel. Road closures made it extremely difficult to get to the hotel especially at night. I tried calling the hotel to make sure that I had the correct address and the phone was busy for hours!!! I kept trying and it was stressful. They never confirmed the address. To top it off the smoke alarm went off VERY EARLY in the morning. The alarm set off the WHOLE hotel system. The front desk stated that it was due to cooking.

Everything was nice and clean....good location off Freeway...only complaint would be 3/4s empty snack area and breakfasts were missing yogurts and muffins

Good breakfast options. Front desk staff was very friendly and helpful.

It was a great place tho stay. Clean comfortable rooms and very comfortable beds. Had a good breakfast with a good variety to choose from.

Great staff, good breakfast

The reason i didn't give 5 stars to anything is because the rooms smelled like cigarette smoke, the toilets do not have good water pressure, the walls are thin. My family heard someone having adult time while we were walking in the hallway. The swimming pool water had a fecal smell to it. We were only in it for about 15 minutes then decided we should probably get out due to the smell. We did like the staff, the breakfast was great and it was a convenient place to stay.

Room was clean, bed was comfortable, nice staff, and good breakfast works for me.

Nice clean hotel, friendly staff and good breakfast.

We enjoyed our stay. Front desk agent was very kind. Breakfast was good and room is very comfortable in general.

Had an excellent breakfast buffet. Lots of hot choices, and was kept stocked. Love the Texas shaped waffles. Business travel trip through town. Beds comfy and appreciate the extra pillows

The front staff was friendly and knowledgeable; the room comfortable, but in a bit of disrepair; the breakfast and parking were both satisfactory and free.