Travelodge by Wyndham Grants Pass

I called to see if it was okay to check in later at night, and was told to call on arrival. It took four calls before someone picked up, and then he was very unfriendly. The room we were given was not turned over and was filthy, with trash and food all over. I called and the person at the front desk acted irritated that we needed a new room and did not apologize. The room we were then given smelled like cigarette smoke. It was a terrible stay and I would never return to this location or any other. The entire place was unclean and felt unsafe. We only stayed because it was late and we had no choice.

Staff was very nice. This is a hotel but people also live there full time.

Good

The first room I was given was filthy when I turned the water on orange came out rust had to let the water run a long time to get Clearwater. I needed a couple of towels and I forgot to get them while housekeeping was there during the day, so I went to the office and was given two hand towels, and the staff insisted that they were

I requested smoke-free and was told all the property was smoke-free. Then when I got the keys and got into the room the stench was intense. Definitely smoking took place and the room and bedding was impregnated with smoke. I also found bugs in the bedding and the floor. The room also smelled musty. I took video and photos of room.