Name: Americas Best Value Inn & Suites Sumter
Address: 2430 Broad Street, Sumter, South Carolina, United States of America, Sumter, South Carolina, US
Price range: US$90–US$102 per night
Rating: 7

What guests think

Across reviews, Americas Best Value Inn & Suites Sumter draws criticism for poor cleanliness and upkeep—strong smoke or marijuana odors, stained linens, pests, and safety issues like missing smoke detectors—while a minority report clean rooms or a decent night’s rest.

Service experiences are inconsistent, with a few praising courteous front-desk help and others citing rude interactions, key or room assignment problems, and refunds after dissatisfaction. The location is generally considered convenient for nearby dining and shopping, and some guests described the setting as quiet. Travellers can expect a no-frills stay where standards and experiences vary widely.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

2

Crystal

6 Jun 2024

·

Stayed 1 night

I booked the room based off the pool only to find out the pool hasn’t been in service for over 4 years. Horrible experience

4

Ana

13 Jul 2025

·

Stayed 3 nights

I did t have a good review for this place. We had to move to another room due to the non smoking room being very smokey smelling which aggravated my migraine. I had reserved on hotels.com a king and queen size beds and got 2 double size beds even in the smokey room. There see to be some folks starying or temporarily living there that were smoking pot outside. The olace offers free wifi but it wasnt very good. Couldnt do much online in any device. I dont think i would stay there again and dont recommend anyone staying here at the Sumter,Sc location.

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Cleanliness

Multiple reviews report poor cleanliness and maintenance, including strong smoke or marijuana odors, stained linens, roaches, dirty bathrooms, and hair on towels. Several also noted missing or broken safety items, while a few guests said their rooms were clean.

Related guest reviews

6

NATHAN

30 Mar 2025

·

Stayed 1 night

No smoke detector or phone in room. Only half of towel rack by sink. Clean

2

Tamika

12 Apr 2023

·

Stayed 2 nights

Dirty dirty dirty

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4

THELMA

15 Oct 2023

·

Stayed 3 nights

The first room reeked of smoke, even though I was told it was a non smoking room. Th second room needed some care. The refrigerator handle was broken off , the dishwasher had stale standing water, no hangers in closet and no iron. No ice bucket, no telephone and no smoke detector and the hot water ran out after a 5 minute shower. One morning it would not get hot at all until the office person went to reset the water heater or whatever she did. We bought disinfectant spray to sanitize everything because we did not trust their cleaning. I would have happily went to another place if this one had not already been paid for. There was no breakfast, or coffee . I will never stay there again nor would I recommend anyone else staying there. I have pictures. I rate it one star if any.

2

Julia

1 Oct 2024

·

Stayed 4 nights

Bed wasn't made, dirty gross window, whole room stunk, couch had stains, didn't even want to look in the bathroom. We didn't stay because it was so horrible and we could still smell it hours after leaving.

2

Michael

2 Jan 2024

·

Stayed 1 night

The property reeked of pot smoke. Work boots laying outside the door next door, the linens were on the ground outside. Hair in the bathtub, lampshade missing. Requested refund and moved to a different hotel. The staff person was very nice and helpful

4

Tiffany

20 Jun 2025

·

Stayed 1 night

I like the fact that is close to a lot of my favorite restaurants... I don't like the fact that they have bugs, roaches and a smell funny.. The sheets always got stains in them as well as the washcloths ,hand towels, towels and the pillow case....also the toilet is for preschoolers is so close to the floor it's not built for big people..

8

Tongia

22 Jun 2025

·

Stayed 2 nights

Hotel was clean no complaints

2

Inita

14 Jun 2024

·

Stayed 3 nights

This hotel is very nasty. The reception area is mucky with all sorts of debris, the room is full of bugs (roaches) the bathtub is greasy with dirt, and the bed frame is worn and dilapidated. For me to spend the evening, I had to borrow a broom and a dustpan and clean the room myself. After I could not tolerate it anymore. I had to vacate the hotel and request a refund.

4

Pedro

7 Apr 2025

·

Stayed 3 nights

It was an ok room, lots of stains on the walls. Holes stuffed with paper and tape, room had a very strong smoke smell, smoke detector was missing as well.

2

Margaret

3 Jul 2025

·

Stayed 2 nights

I actually arrived at the property, stayed 15 minutes and left. It was filthy, cigarette butts, coke bottles on the floor, smelled of marijuana, no remote, phone did not work, and the front desk did not even ask for a card from me. It was probably the worst place I have ever seen. I took pictures. When I went to the “front desk“ I told her I am not staying in that room. She actually replied “ I didn’t think so. I didn’t charge your card… just hand me your room key and contact the company that you made the reservation with to get your money back“. I think that pretty much says it all. Maybe I’m naïve but I thought $80-$100 a night would give me a decent place but I was wrong. Very wrong.

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Rooms

Some guests found the beds comfortable and slept well, but rooms and decor often felt dated and worn.

Related guest reviews

10

Malachi

1 May 2025

·

Stayed 1 night

It served me as far as a good nights rest.

4

THELMA

15 Oct 2023

·

Stayed 3 nights

The first room reeked of smoke, even though I was told it was a non smoking room. Th second room needed some care. The refrigerator handle was broken off , the dishwasher had stale standing water, no hangers in closet and no iron. No ice bucket, no telephone and no smoke detector and the hot water ran out after a 5 minute shower. One morning it would not get hot at all until the office person went to reset the water heater or whatever she did. We bought disinfectant spray to sanitize everything because we did not trust their cleaning. I would have happily went to another place if this one had not already been paid for. There was no breakfast, or coffee . I will never stay there again nor would I recommend anyone else staying there. I have pictures. I rate it one star if any.

4

Claris.

17 May 2025

·

Stayed 2 nights

The propeety is run down needs upgrade.

6

AnnMarie

25 May 2025

·

Stayed 1 night

The property was run down. Not sure the room was clean? Odd smell which got worse if the thermostat was above 66 degrees. Bed was comfortable. Towels had hair on them. Continental breakfast was fine. It does have a sign out for monthly rates so that may have something to do with the lack of cleaning?

8

Tamisha S

22 Aug 2025

·

Stayed 1 night

The bed was nice. I like the area for dining and shopping. It easy to walk or drive where the hotel is located.

4

Ana

13 Jul 2025

·

Stayed 3 nights

I did t have a good review for this place. We had to move to another room due to the non smoking room being very smokey smelling which aggravated my migraine. I had reserved on hotels.com a king and queen size beds and got 2 double size beds even in the smokey room. There see to be some folks starying or temporarily living there that were smoking pot outside. The olace offers free wifi but it wasnt very good. Couldnt do much online in any device. I dont think i would stay there again and dont recommend anyone staying here at the Sumter,Sc location.

4

Pedro

7 Apr 2025

·

Stayed 3 nights

It was an ok room, lots of stains on the walls. Holes stuffed with paper and tape, room had a very strong smoke smell, smoke detector was missing as well.

2

Heather

7 Jun 2025

·

Stayed 1 night

It was terrible there were people fighting in the next room all night then when my refrigeration didnt work the lady at the front threatened me

4

rricket

29 Sept 2025

·

Stayed 2 nights

The best thing about the hotel was the grandmother at the front desk who was very accommodating. The bed was made incorrectly with the top sheet over the duvet, and both were stained with an unknown yellow substance. The other decent thing was the room had a full-size fridge, stove, plenty of storage. The was no daily maid service as well. It reminded me of roughing it in the old WWII barracks at Stewart.

6

Thomas

17 Oct 2024

·

Stayed 2 nights

staying up near the front was better idea, than near the back

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Service

Feedback on staff is mixed. Some mention courteous, accommodating front-desk service and easy refunds, while others report rude behavior, threats, keys not working, and reservations mishandled or rooms given away.

Related guest reviews

2

James

30 Oct 2025

·

Stayed 1 night

Checked out and went to another hotel. Was awful service and the facility was atrocious.

2

Jennifer

31 May 2025

·

Stayed 1 night

If i could rate this place a negative 10, I defintely would. The staff is terriible, hateful, and high as kites. It smells like marijuana EVERYWHERE. Even the doors on the rooms are covered in filth. My family and I booked 2 rooms but after arriving and seeing how unsafe and disgusting it was, we decided to find somewhere else to stay. The lady at the desk claimed she hadn't run our cards yet and would allow it to be canceled. Here we are a week later, and they are trying to keep our money and we didn't even stay there. So not only is the place absolutely disgusting but the workers are dishonest and greedy. I never even got into my room because the keys they gave me wouldn't work. My parents got into their room and it reeked of weed and was nasty. The entire atmosphere is VERY sketchy. I have a 9 year old daughter, there's NO way we were staying at that place with her with us. Everyone should avoid this place at all costs. It really should be investigated by the police and shut down.

2

Jancinta

29 Jan 2024

·

Stayed 3 nights

I showed up after a delayed flight about 9pm and my double rooms were given away to people helping to renovate. The front desk clerk called owner who did not apologize for inconvenience. I’m glad the rooms were given away because the place was disgusting bug infested trash. The lobby area tells a little about the hotel and that was awful. So in the end I’m grateful the rooms were given away I got money back but getting another hotel on the weekend without notice sucked.

2

Michael

2 Jan 2024

·

Stayed 1 night

The property reeked of pot smoke. Work boots laying outside the door next door, the linens were on the ground outside. Hair in the bathtub, lampshade missing. Requested refund and moved to a different hotel. The staff person was very nice and helpful

2

Sarah

2 Mar 2024

·

Stayed 1 night

Staff refunded my money. The staff was very pleasant and understanding, but the condition of the property was deplorable.

10

Stanley

11 Apr 2025

·

Stayed 1 night

Courteous staff

2

Justin

2 Feb 2025

·

Stayed 1 night

Door was broken and I couldn't leave the room without having to be let back in the door by the staff

2

Heather

7 Jun 2025

·

Stayed 1 night

It was terrible there were people fighting in the next room all night then when my refrigeration didnt work the lady at the front threatened me

2

Margaret

3 Jul 2025

·

Stayed 2 nights

I actually arrived at the property, stayed 15 minutes and left. It was filthy, cigarette butts, coke bottles on the floor, smelled of marijuana, no remote, phone did not work, and the front desk did not even ask for a card from me. It was probably the worst place I have ever seen. I took pictures. When I went to the “front desk“ I told her I am not staying in that room. She actually replied “ I didn’t think so. I didn’t charge your card… just hand me your room key and contact the company that you made the reservation with to get your money back“. I think that pretty much says it all. Maybe I’m naïve but I thought $80-$100 a night would give me a decent place but I was wrong. Very wrong.

4

rricket

29 Sept 2025

·

Stayed 2 nights

The best thing about the hotel was the grandmother at the front desk who was very accommodating. The bed was made incorrectly with the top sheet over the duvet, and both were stained with an unknown yellow substance. The other decent thing was the room had a full-size fridge, stove, plenty of storage. The was no daily maid service as well. It reminded me of roughing it in the old WWII barracks at Stewart.

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Location

Generally convenient for dining and shopping, with easy access by car; some guests also found it quiet.

Related guest reviews

4

Tiffany

20 Jun 2025

·

Stayed 1 night

I like the fact that is close to a lot of my favorite restaurants... I don't like the fact that they have bugs, roaches and a smell funny.. The sheets always got stains in them as well as the washcloths ,hand towels, towels and the pillow case....also the toilet is for preschoolers is so close to the floor it's not built for big people..

6

Bregettez

26 Jan 2024

·

Stayed 4 nights

I like the location

8

Tamisha S

22 Aug 2025

·

Stayed 1 night

The bed was nice. I like the area for dining and shopping. It easy to walk or drive where the hotel is located.

10

Stanley

14 May 2025

·

Stayed 1 night

Very convenient

10

Tamara

21 Jan 2024

·

Stayed 2 nights

I enjoy going there cauae its quite and not to busying

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Dining

Mentions are limited: one guest found the continental breakfast fine, while another reported no breakfast or coffee.

Related guest reviews

4

THELMA

15 Oct 2023

·

Stayed 3 nights

The first room reeked of smoke, even though I was told it was a non smoking room. Th second room needed some care. The refrigerator handle was broken off , the dishwasher had stale standing water, no hangers in closet and no iron. No ice bucket, no telephone and no smoke detector and the hot water ran out after a 5 minute shower. One morning it would not get hot at all until the office person went to reset the water heater or whatever she did. We bought disinfectant spray to sanitize everything because we did not trust their cleaning. I would have happily went to another place if this one had not already been paid for. There was no breakfast, or coffee . I will never stay there again nor would I recommend anyone else staying there. I have pictures. I rate it one star if any.

6

AnnMarie

25 May 2025

·

Stayed 1 night

The property was run down. Not sure the room was clean? Odd smell which got worse if the thermostat was above 66 degrees. Bed was comfortable. Towels had hair on them. Continental breakfast was fine. It does have a sign out for monthly rates so that may have something to do with the lack of cleaning?

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Month	Average price
January	US$282
February	US$311
March	US$173
April	US$90
May	US$114
June	US$89
July	US$90
August	US$94
September	US$82
October	US$84
November	US$91
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $90	17 $90	18 $90	19 $90
20 $90	21 $90	22 $90	23 $90	24 $90	25 $90	26 $90
27 $90	28 $90	29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $90	3 $90
4 $90	5 $90	6 $90	7 $90	8 $90	9 $90	10 $90
11 $90	12 $90	13 $90	14 $90	15 $90	16 $90	17 $90
18 $90	19 $90	20 $90	21 $90	22 $90	23 $90	24 $90
25 $90	26 $90	27 $102	28 $90	29 $90	30 $90	31 $90

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Smoking

Room, 2 Queen Beds, Smoking

Room, Multiple Beds

Room, Multiple Beds, Smoking

Room, 2 Queen Beds

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Double Beds, Smoking

Suite, 1 King Bed, Smoking

Room, Multiple Beds, Smoking (3 Double Beds)

Suite, 2 Queen Beds

Suite, 2 Double Beds

Room, 1 King Bed

Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Americas Best Value Inn & Suites Sumter

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Prices for upcoming dates