Name: Courtyard by Marriott Memphis East/Park Avenue
Address: 6015 Park Avenue, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: US$125–US$322 per night
Rating: 8.83

What guests think

At Courtyard by Marriott Memphis East/Park Avenue, travellers consistently praise friendly staff, clean rooms, and a secure, convenient setting, while recurring gripes include paid parking, limited housekeeping during multi-night stays, occasional maintenance issues, and train noise for track-facing rooms.

Rooms are described as comfortable, sometimes updated, but a few report aging fixtures, wasps around balconies, slow hot water, Wi-Fi hassles, or odd odors. On-site breakfast and bistro options draw mixed feedback—tasty for some but expensive or unavailable at times, and breakfast is not complimentary. Overall, expect a clean, friendly stay with practical comforts and some trade-offs, especially around fees and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a courtyard and pool plus gated parking; several reviews mention parking fees and occasional gate issues. Some note no covered entrances and an aging or distant elevator; there is no hot tub.

Related guest reviews

8

Elizabeth

8 Apr 2024

·

Stayed 1 night

This was a great stay for the price point. Basic hotel but it was clean and maintained well. It also had gated parking which was good. We had 2 rooms and 1 car and got charged $7/room instead of by car. Just an FYI.

8

Rick

25 Aug 2024

·

Stayed 1 night

Have stayed at quite a few properties in Memphis. Was really impressed with this property overall, UNTIL I received a bill for parking. This was NOT mentioned at check in. If you’re wondering what the parking charges at a hotel like this are about, it’s to offset the cost of barricades and systems to improve security. They’re passing on the expense of this, which is a consistent Memphis issue. So, beware, just about any place you stay in Memphis of any reputation now charges for parking. I would have just liked to have known about it up front at check in.

6

Crystal

26 Aug 2024

·

Stayed 2 nights

Clean, quiet, awesome location, very nice patio and pool area. I loved the secured parking lot until I saw parking charges and the entrance gate was open/broke during my visit.

6

Caitlin

8 Nov 2024

·

Stayed 1 night

The front desk people were not particularly friendly, the elevator is located way too far from the lobby, and the rooms smelled weird.

8

Diane

21 Sept 2024

·

Stayed 3 nights

The room was adequate for our needs, and we felt safe. The property as a whole needs a refresh.The biggest problem, since it rained the whole weekend, was that they have no covered entrances, not even at the front.

6

Ellen

3 Apr 2023

·

Stayed 1 night

Front desk personnel were friendly and helpful, the hotel was clean and bedbug-free, the bed was comfortable. But "dining options" were cup-o-noodles and frozen burritos from the tiny convenience shop, and the soap and shampoo dispensers in the shower were empty. The elevator groaned and the whole place felt discouraged.

10

Joy

16 Sept 2024

·

Stayed 1 night

Check in was very quick and easy. Staff are very friendly and helpful. Parking is secure and well lit. I like that the building is key card entry as well as the rooms. The overall atmosphere is very quiet and clean. The only thing I would change is the shower doors are very heavy and have no handle on the inside to slide them shut or open.

10

Jill

2 Nov 2023

·

Stayed 1 night

The staff was amazing. I don't think I've ever encountered such friendly service. I checked in an hour or so early and the receptionist was so nice. I came in a side door and the maintenance/cleaning staff held the door for us. The lady in the cafe was super nice too. Everything was great. The hotel was clean and very nicely remodeled. The pool and courtyard was very nice. I had an exterior facing room. If I were staying longer it would have been nice to have a room on the beautiful courtyard. There was a train out my sliding door but it didn't bother me. It was a nice area too. I walked to a restaurant for dinner.

10

Bryan

14 Apr 2023

·

Stayed 4 nights

No hot tub.

8

Earl

31 Jul 2024

·

Stayed 1 night

Property was exceptionally clean and well maintained. Staff was super friendly and helpful. I am not a fan of the “add on fees” when staying. “Breakfast available” to me isn’t an overpriced Starbucks. $7/night extra to park my car? Really? Guess they need to pay for the added security in the area as there were marked security vehicles at this and almost every other strip mall, restaurant, and hotel in the area. Place was clean, shower was good, beds were not cupped or used and abused. Overall good place.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the property and rooms clean, but housekeeping during multi-night stays can be limited. A few report issues such as mold or dirty bathrooms and hallway odors.

Related guest reviews

8

Steve

25 Nov 2024

·

Stayed 1 night

Very nice property in a fairly quiet but accessible area. Very clean, but the Hallways smelled of chemical cleaner. Not huge issue. Also, rooms could’ve used some lotion

10

Vickie

16 May 2025

·

Stayed 3 nights

The only issue we stayed 3 nights 2 guests and only got 3 towels. Had to call for towels and they were brought quickly. No housekeeping for the 3 days we were there.

6

Joanne

19 May 2024

·

Stayed 4 nights

I recently stayed at this property for 4 nights -there was maid service once - they refreshed the towels and emptied waste baskets - never made the bed. Also, there is a charge of $7.00 per day for parking (don't understand why). Went to get coffee the first morning - it is a Starbucks. 2 coffees and a muffin $15.00. I think that is outrageous. Will definitely shop around more for a hotel that is more reasonable and actually caters to the guests

8

lisa

26 Nov 2024

·

Stayed 1 night

I like this hotel but why don’t they add parking with the fee of the room? The hotel is clean.

8

Pam

31 May 2025

·

Stayed 2 nights

Hotel was clean and nice

6

Crystal

19 Jul 2024

·

Stayed 1 night

Sub par. Bathroom had a leak in the shower with mold because of it and the toilet was dirty. Other than that it was decent. We just needed somewhere to get some rest on our long drive so it wasn’t worth complaining about. The lady at the front desk was very nice and welcoming.

10

Deborah

26 Jun 2023

·

Stayed 2 nights

I was really happy with the friendly and knowledgeable staff. Hotel clean, room clean, and my room was located close to the pool. Wonderful location near all the sites and restaurants. I will tell family and friends and will stay again. Thanks.

4

Alyson

31 Jan 2024

·

Stayed 1 night

We had booked a king room and when we checked in, the lady at the front desk said she had to "upgrade" us to a queen room... sounds like a downgrade. The room we got had clearly not been vacuumed, there were fake nails and animal food on the carpet... overall everything seemed very dirty. Would not stay here again.

8

Shea

31 Jan 2025

·

Stayed 1 night

Hotel needs to be updated but rooms are clean. Hall and elevator had an odor. Parking is $8 fee

8

Earl

31 Jul 2024

·

Stayed 1 night

Property was exceptionally clean and well maintained. Staff was super friendly and helpful. I am not a fan of the “add on fees” when staying. “Breakfast available” to me isn’t an overpriced Starbucks. $7/night extra to park my car? Really? Guess they need to pay for the added security in the area as there were marked security vehicles at this and almost every other strip mall, restaurant, and hotel in the area. Place was clean, shower was good, beds were not cupped or used and abused. Overall good place.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—some spacious with balconies—and several note remodeled touches. Downsides include train noise on track-facing sides, occasional dated elements or odd odors, slow hot water, and sporadic Wi-Fi difficulties.

Related guest reviews

8

Marty

16 Jul 2024

·

Stayed 1 night

Very cumfortable beds, little forget to mention there is a train track across the street which can be heard and felt, evening and early am, other than that great people and property

10

Lemuel

17 Sept 2024

·

Stayed 1 night

The balconies are a great touch.

6

Calvin and Agnes

19 Sept 2024

·

Stayed 2 nights

I didn't like we had to run hot water for several minutes in the sink and tub before it reached an acceptable temperature and the toilet was too low my husband is 6'5 and I had just had knee replacement surgery which made our stay miserable when asked about a different room the front desk advised they were all alike

6

Caitlin

8 Nov 2024

·

Stayed 1 night

The front desk people were not particularly friendly, the elevator is located way too far from the lobby, and the rooms smelled weird.

4

S. A.

19 Jun 2024

·

Stayed 1 night

Hotel is clean, staff friendly. I stay in hotels many times a year. I never have a issue with connecting with the wifi. To get my laptop to connect at this property I had to spend 20 minutes with tech support. They ended up having to manually add my IP address so that my laptop would connect. That's ridiculous.

10

Darren

29 Jun 2023

·

Stayed 1 night

Completely remodeled. Super clean. Fantastic shower head. Comfy beds.

10

Lisa

12 Jul 2024

·

Stayed 1 night

Easy check in. I love a balcony.

10

Angie

28 Feb 2025

·

Stayed 1 night

Bed was amazing, shower was great

10

Katy

5 Jun 2023

·

Stayed 1 night

Check in person was Super NICE! Room was huge, great balcony & shower. Wish we had longer to stay here!

6

Alisa

13 Feb 2024

·

Stayed 2 nights

If you want to sleep, don’t stay on the side with the railroad tracks. You will here trains all night. Nice place but I won’t stay there again unfortunately. My coworker stayed on the opposite side of the hotel and heard the trains too.She didn’t sleep either.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, professional, and efficient, with quick check-ins and accommodating staff noted. However, several guests cite issues such as billing errors or double charges, limited flexibility on third-party bookings, and occasional unhelpful front desk interactions or unmet room requests.

Related guest reviews

2

Beverly

19 Apr 2025

·

Stayed 1 night

Because I booked through Expedia, they refused to upgrade us to a bigger room. I offered to pay the difference and Expedia even called them. I didn’t even receive a receipt from them. They supposedly are an international chain and not locally owned, so they will not work with third party reservations. I’m surprised they even checked me into my room. I would not have stayed here if I had known this and will not stay here again.

4

Lisa

30 Jan 2025

·

Stayed 1 night

The stay was amazing but they double charged me.

10

William

30 Jan 2024

·

Stayed 2 nights

Stay was great. Got there early and Mary at the front desk was the kindest. She got me in right away. Room was comfortable and very clean. Would recommend to anyone

10

Erika

27 Aug 2025

·

Stayed 3 nights

Great customer service

6

Caitlin

8 Nov 2024

·

Stayed 1 night

The front desk people were not particularly friendly, the elevator is located way too far from the lobby, and the rooms smelled weird.

4

Julie

15 Feb 2023

·

Stayed 2 nights

The staff didn't get our room correct and never did. Required a handicapped accessible room with a couch, King bed, walk in shower with hand rails and hand rails around the toilet. She said nothing was available. I told her it was a required request with one guest being in a wheel chair. Was sent to another room that had the couch but was not handicapped at all. Still tried to get the one I requested but it was like that room didn't exist. So they ended up bringing up a shower chair for us to use. A handicapped room should have a hand held shower wand, wider areas to get around the room especially between the bed and the dresser where the tv was. We had to use the chair in the room to wheel between the bed and bathroom. The only handicapped entrance was the front door. But the handicapped parking was in the back of the building, making it difficult to open up the door and getting a wheel chair through .

10

Joy

16 Sept 2024

·

Stayed 1 night

Check in was very quick and easy. Staff are very friendly and helpful. Parking is secure and well lit. I like that the building is key card entry as well as the rooms. The overall atmosphere is very quiet and clean. The only thing I would change is the shower doors are very heavy and have no handle on the inside to slide them shut or open.

8

Janice

14 Oct 2024

·

Stayed 1 night

The property accommodated my request for an accessible bathroom for my disabled son. The staff was very friendly and helpful.

10

Jill

2 Nov 2023

·

Stayed 1 night

The staff was amazing. I don't think I've ever encountered such friendly service. I checked in an hour or so early and the receptionist was so nice. I came in a side door and the maintenance/cleaning staff held the door for us. The lady in the cafe was super nice too. Everything was great. The hotel was clean and very nicely remodeled. The pool and courtyard was very nice. I had an exterior facing room. If I were staying longer it would have been nice to have a room on the beautiful courtyard. There was a train out my sliding door but it didn't bother me. It was a nice area too. I walked to a restaurant for dinner.

2

Monique

1 Jul 2024

·

Stayed 2 nights

This hotel is amazing! Room fits expectations as well as the area of the hotel. I even got a chance to experience a balcony with my room which was awesome. Thins were great until i checked my bill. I was overcharged by the front desk clerk. The c,erk went in and adjusted my price to her liking, and when i noticed the charges she couldn't reverse the changes so now Im goint to be late on bills and ect. because she was trying to get over. Thank God i had notifications on for my bank, otherwise i wouldn't have discovered this until it was too late. So going forward check all charges from hotels.

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AI-generated summary based on recent guest reviews

Location

Location is described as convenient and in a generally safe, quiet area, with restaurants and St. Francis Hospital nearby. Some note passing freight trains can be heard.

Related guest reviews

8

Marty

16 Jul 2024

·

Stayed 1 night

Very cumfortable beds, little forget to mention there is a train track across the street which can be heard and felt, evening and early am, other than that great people and property

10

Cathy

19 Mar 2025

·

Stayed 2 nights

Easy to get across to St Francis Hospital for outpatient surgery and they gave us a room on first floor when they found out about surgery

8

Steve

25 Nov 2024

·

Stayed 1 night

Very nice property in a fairly quiet but accessible area. Very clean, but the Hallways smelled of chemical cleaner. Not huge issue. Also, rooms could’ve used some lotion

10

Pamela

17 Aug 2025

·

Stayed 1 night

Convenient

10

Keith

15 Feb 2024

·

Stayed 1 night

Not a bad area with a lot of food options close by

10

Eider

27 Aug 2023

·

Stayed 1 night

Excellent hotel, very convenient location. Clean, secure area

10

Michael

1 Feb 2024

·

Stayed 1 night

Excellent hotel, quiet, very clean and really enjoyed my stay.

10

Michael W

8 Jun 2023

·

Stayed 1 night

Victoria terrific in reception and check in. Quiet nice location, very ez parking.

10

Jill

2 Nov 2023

·

Stayed 1 night

The staff was amazing. I don't think I've ever encountered such friendly service. I checked in an hour or so early and the receptionist was so nice. I came in a side door and the maintenance/cleaning staff held the door for us. The lady in the cafe was super nice too. Everything was great. The hotel was clean and very nicely remodeled. The pool and courtyard was very nice. I had an exterior facing room. If I were staying longer it would have been nice to have a room on the beautiful courtyard. There was a train out my sliding door but it didn't bother me. It was a nice area too. I walked to a restaurant for dinner.

6

Alisa

13 Feb 2024

·

Stayed 2 nights

If you want to sleep, don’t stay on the side with the railroad tracks. You will here trains all night. Nice place but I won’t stay there again unfortunately. My coworker stayed on the opposite side of the hotel and heard the trains too.She didn’t sleep either.

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AI-generated summary based on recent guest reviews

Dining

On-site options center on a Starbucks/Bistro setup: some enjoyed breakfast or coffee, but many found it pricey and note breakfast isn’t included; availability or hours can be limited at times.

Related guest reviews

6

Michelle

24 Apr 2024

·

Stayed 1 night

It states there is an onsite restaurant open daily...but never opened today.

10

Richard

14 May 2023

·

Stayed 1 night

Great stay. Clean/updated room. Courteous staff. Good breakfast but not free.

10

Evangeline Ann

12 Oct 2024

·

Stayed 5 nights

The room was nice and clean. Parking was blocked off for some reason so I had to park a distance away the last day. The staff was nice. I really appreciated the latte each morning.

6

Joanne

19 May 2024

·

Stayed 4 nights

I recently stayed at this property for 4 nights -there was maid service once - they refreshed the towels and emptied waste baskets - never made the bed. Also, there is a charge of $7.00 per day for parking (don't understand why). Went to get coffee the first morning - it is a Starbucks. 2 coffees and a muffin $15.00. I think that is outrageous. Will definitely shop around more for a hotel that is more reasonable and actually caters to the guests

6

Machaun

11 Aug 2024

·

Stayed 2 nights

I think it’s ridiculous to be charged to park on the property each day that you stay. For the price of the room, parking should be free. Secondly, continental breakfast should be offered. $12 for a nasty egg sandwich at the Bistro is outrageous. Lastly, because I booked the room with Expedia, I wasn’t able to get a refund for the second night I booked because we checked out earlier than needed.

8

Denise

11 Nov 2024

·

Stayed 1 night

A too expensive breakfast.

6

jim

11 May 2024

·

Stayed 1 night

Attempted to get online - staff had no idea - ended up on the phone for 20 minutes with someone from 800 number. And coffee should be complimentary. Always.

6

Ellen

3 Apr 2023

·

Stayed 1 night

Front desk personnel were friendly and helpful, the hotel was clean and bedbug-free, the bed was comfortable. But "dining options" were cup-o-noodles and frozen burritos from the tiny convenience shop, and the soap and shampoo dispensers in the shower were empty. The elevator groaned and the whole place felt discouraged.

8

Earl

31 Jul 2024

·

Stayed 1 night

Property was exceptionally clean and well maintained. Staff was super friendly and helpful. I am not a fan of the “add on fees” when staying. “Breakfast available” to me isn’t an overpriced Starbucks. $7/night extra to park my car? Really? Guess they need to pay for the added security in the area as there were marked security vehicles at this and almost every other strip mall, restaurant, and hotel in the area. Place was clean, shower was good, beds were not cupped or used and abused. Overall good place.

10

Dawn

1 Apr 2024

·

Stayed 1 night

Easy check in- liked the gated parking, enjoyed breakfast at the grill - it was delicious!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$140
February	US$281
March	US$143
April	US$186
May	US$177
June	US$178
July	US$174
August	US$176
September	US$131
October	US$144
November	US$161
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $302	17 $256	18 $214	19 $177
20 $137	21 $198	22	23 $245	24 $178	25	26 $161
27 $125	28 $184	29 $260	30 $225

Su	Mo	Tu	We	Th	Fr	Sa
				1 $204	2 $152	3 $152
4 $131	5 $204	6 $322	7 $225	8 $194	9 $137	10 $136
11 $137	12 $173	13 $225	14 $225	15 $190	16 $136	17 $141
18 $137	19 $178	20 $236	21 $225	22 $190	23 $173	24 $142
25 $142	26 $168	27 $236	28 $277	29 $225	30 $137	31 $142

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds

Suite, 1 Bedroom, Balcony

Room, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom, Balcony (Mobility Hearing Accessible, Tub)

Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Memphis East/Park Avenue

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Prices for upcoming dates