Sonesta Simply Suites Memphis East Poplar Pike ​

I had no air my entire stay. No I didn’t complain because I didn’t want to seem like nagging Nancy

Bed was clean and comfortable. Staff was pleasant and helpful. Kitchen cabinets were completely empty. Floors in room were in need of repair or replacement. Half the toilet paper holder was broken off the wall, so the rolls were set on the back of the toilet which is impossible to reach when needed so I put a roll on the bathtub. Electronic key did not always work so the front desk had to let me in and reset it several times. At least it worked the night I was out late so nobody was manning front desk. Halls were generally quiet but since my room was near housekeeping, I did sometimes hear them going in and out. Also heard garbage disposal from other rooms but that did not bother me. I didn't see any restaurants etc nearby and no complimentary breakfast. Overall served my purpose which was a place to stay while visiting family after the first hotel I reserved months ago canceled my reservation before I arrived and said no rooms were available due to a long-term contract being extended. I didn't bring a car but it appeared the lot was full at night.Snack and beverage vending machines in lobby.

I chose not to stay. I switched rooms due to the conditions of the first room. The second room was still not up to par

Simple and clean cost effective

Room was not cleaned. Floors were dirty. Sofa was dirty. Microwave didn’t work and was dirty with some greasy substance. Kitchen light out. Door to bedroom coming off the hinges. Sink in lower bathroom was slow to drain. Vents were dirty. This was important because elderly parents have respiratory issues. We were here because of the death of an immediate family member. No one is on duty after 10pm or before 9am. We couldn’t wait to check out so we left room key in drop box and checked out at 7:00 am. This hotel should be taken off the vendor list. I will never bring my elderly parents to stay here again?