Best Western Plus Gen X Inn
US$108
/ night
Avg. for November
Prices for Best Western Plus Gen X Inn
Select dates to see prices and availability
US$108
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Plus Gen X Inn average US$82 in the cheapest month (January) and US$108 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$82 |
| February | US$85 |
| March | US$92 |
| April | US$97 |
| May | US$105 |
| June | US$97 |
| July | US$96 |
| August | US$93 |
| September | US$97 |
| October | US$97 |
| November | US$108 |
| December | US$86 |
J
F
M
A
M
J
J
A
S
O
Nov · US$108
N
D
Most expensive: November (~US$108)
Cheapest: January (~US$82)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
Business amenities
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary continental breakfast is included.
Rooms
Make yourself at home in one of the 32 guestrooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
With a stay at Best Western Gen X Inn in Memphis (Midtown), you'll be within a 5-minute drive of Beale Street and FedExForum. This hotel is 7 mi (11.3 km) from Graceland and 3 mi (4.8 km) from Bass Pro Shops at the Pyramid.
What's nearby
University Health Center(0.4 Miles)
Methodist University Hospital(0.4 Miles)
Minglewood Hall(0.9 Miles)
Sun Studio(1 Miles)
Beale Street(1.1 Miles)
Woodruff-Fontaine House(1.2 Miles)
St. Mary's Cathedral(1.2 Miles)
Elmwood Cemetery(1.5 Miles)
NAACP Memphis(1.6 Miles)
First Baptist Beale Street Church(1.7 Miles)
AutoZone Park(1.8 Miles)
Overton Park(1.8 Miles)
Withers Collection Museum and Gallery(1.8 Miles)
FedExForum(1.8 Miles)
Court Square(1.9 Miles)
The nearest major airport is Memphis International Airport (MEM)(10.4 Miles)
Parking
Non-smoking rooms
Business centre
Vending machines
Express check-in/check-out
Free parking
Location
1177 Madison Avenue, New Pathways, Memphis, Tennessee, United States of America
University Health Center (0.4 Miles)
Methodist University Hospital (0.4 Miles)
Minglewood Hall (0.9 Miles)
Sun Studio (1 Miles)
Beale Street (1.1 Miles)
Woodruff-Fontaine House (1.2 Miles)
Room options
5
Standard Room, 1 King Bed, Refrigerator (Shower Only)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 2 Queen Beds, Refrigerator
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 1 King Bed, Accessible, Refrigerator
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Best Western Plus Gen X Inn
7.6
Good
Based on 1,027 verified reviews
Who stays here?
Business
16%
Couple
45%
Family
24%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Plus Gen X Inn, guests find clean, comfortable rooms and friendly staff in a convenient spot for downtown and the medical district, but many say the area feels unsafe and parking lot break-ins have been reported.
Read moreWas this helpful?
What guests think
At Best Western Plus Gen X Inn, guests find clean, comfortable rooms and friendly staff in a convenient spot for downtown and the medical district, but many say the area feels unsafe and parking lot break-ins have been reported.
Breakfast feedback is mixed, with some praising hot options and staff, while others cite poor quality, items running out, broken machines, and shortened hours. Rooms are spacious, but recurring maintenance issues include elevator problems, noisy or ineffective HVAC, weak TV or Wi-Fi, smoke odors, and very low toilets. Expect a budget stay that trades convenience and value for variable upkeep and neighborhood safety concerns.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Fenced parking and locked entry are common, but several reviews report vehicle break-ins. Guests also mention elevator issues and a very small lobby/entrance.
Related guest reviews
8
George
19 Oct 2023
·
Stayed 2 nights
Elevator is a little scarry
Elevator is a little scarry
2
Jody
30 Jul 2024
·
Stayed 1 night
Our vehicle was broken into along with 4 other vehicles. A customer notified the hotel and had to call the police herself after management did nothing. We had to find out as we were leaving the property. We were never notified by the hotel that our car was broken into and the hotel offered no assistance other than giving us a telephone number to call. Apparently, according to other reviews below, it happened to others one week prior and is a regular thing here. Why is there not security? This hotel is negligent in it's efforts to prevent this from happening since it is a regular thing. I am highly disappointed in how the hotel is handling this matter. I will never stay here again.
Our vehicle was broken into along with 4 other vehicles. A customer notified the hotel and had to call the police herself after management did nothing. We had to find out as we were leaving the property. We were never notified by the hotel that our car was broken into and the hotel offered no assistance other than giving us a telephone number to call. Apparently, according to other reviews below, it happened to others one week prior and is a regular thing here. Why is there not security? This hotel is negligent in it's efforts to prevent this from happening since it is a regular thing. I am highly disappointed in how the hotel is handling this matter. I will never stay here again.
6
Andrew
10 Jul 2024
·
Stayed 1 night
Parking was limited
Parking was limited
10
james
4 Jun 2024
·
Stayed 1 night
Clean hotel convenient to downtown beale street only problem is the crime in Memphis a lot of car break in was one at hotel first night here
Clean hotel convenient to downtown beale street only problem is the crime in Memphis a lot of car break in was one at hotel first night here
6
Warren
11 Dec 2023
·
Stayed 1 night
This hotel has a well lit parking lot. It is right off the main road in Memphis. It was clean. The room we were in was right off the elevator. So in the morning it was very loud with visitors leaving. There's definitely bad insulation. The room was clean. The beds were nice. The breakfast was mediocre but it's a hotel breakfast. Overall it was a good stay
This hotel has a well lit parking lot. It is right off the main road in Memphis. It was clean. The room we were in was right off the elevator. So in the morning it was very loud with visitors leaving. There's definitely bad insulation. The room was clean. The beds were nice. The breakfast was mediocre but it's a hotel breakfast. Overall it was a good stay
4
Jodi
27 Oct 2024
·
Stayed 1 night
Checked in around 5 p.m. Upon entering the lobby, we were buzzed in. There is bullet proof glass/plexiglass surrounding the reception area. There is a sign posted about frequent break-ins in the parking area. When we went to our room, the door was wide open, and hadn't been cleaned from previous occupant. Went back down to receptionist, and there was no one to be found....waited 5-10 minutes before anyone reappeared. You would think the receptionist and cleaning crew would be in contact with room availability. Very unprofessional. Would not recommend.
Checked in around 5 p.m. Upon entering the lobby, we were buzzed in. There is bullet proof glass/plexiglass surrounding the reception area. There is a sign posted about frequent break-ins in the parking area. When we went to our room, the door was wide open, and hadn't been cleaned from previous occupant. Went back down to receptionist, and there was no one to be found....waited 5-10 minutes before anyone reappeared. You would think the receptionist and cleaning crew would be in contact with room availability. Very unprofessional. Would not recommend.
2
Kaveh
22 Aug 2025
·
Stayed 1 night
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
2
Rilee
3 May 2024
·
Stayed 2 nights
17 cars got broken into including mine broken window car was damaged manager didn’t take responsibility
17 cars got broken into including mine broken window car was damaged manager didn’t take responsibility
8
Barbara
28 Sept 2024
·
Stayed 1 night
Stayed here one night. Easy access on and off highway. Close to restaurants and nit too far from downtown. Hot breakfast was mediocre. The room was clean but it showed alot of wear and tear. They had the interlock to the building (which is about 3 feet wide) constantly locked, even during the day, which makes it hard to get your luggage into the building.
Stayed here one night. Easy access on and off highway. Close to restaurants and nit too far from downtown. Hot breakfast was mediocre. The room was clean but it showed alot of wear and tear. They had the interlock to the building (which is about 3 feet wide) constantly locked, even during the day, which makes it hard to get your luggage into the building.
6
Sarah
9 Sept 2025
·
Stayed 3 nights
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean and tidy, but others reported smoke or marijuana odors, insects, wet or worn carpets, and occasional lapses in common-area upkeep.
Related guest reviews
10
Candace
20 May 2025
·
Stayed 1 night
The room was very clean and quiet. Bed was comfy!Receptionist Deborah was nice, friendly and professional.
The room was very clean and quiet. Bed was comfy!Receptionist Deborah was nice, friendly and professional.
8
Raymond
6 Jun 2025
·
Stayed 2 nights
I love a good Best Western stay because the rooms are always clean, the building is generally quiet, and the breakfast is good. This was no exception. The room was bigger than I expected, and super clean. Plenty of outlets and the staff was super friendly and fast. I'm only giving 4 stars instead of 5 because the toilet handle slipped off the chain a few hours before check out and I couldn't get it back on, but I'm sure if I had mentioned it, it would have been fixed quickly. Overall, I highly recommend. The neighborhood might give you pause, and maybe the outside could use some sprucing up, but this is a good hotel, and the omelets were on point.
I love a good Best Western stay because the rooms are always clean, the building is generally quiet, and the breakfast is good. This was no exception. The room was bigger than I expected, and super clean. Plenty of outlets and the staff was super friendly and fast. I'm only giving 4 stars instead of 5 because the toilet handle slipped off the chain a few hours before check out and I couldn't get it back on, but I'm sure if I had mentioned it, it would have been fixed quickly. Overall, I highly recommend. The neighborhood might give you pause, and maybe the outside could use some sprucing up, but this is a good hotel, and the omelets were on point.
6
KIMberly
3 Jul 2024
·
Stayed 1 night
Dirty property. Staff not very friendly. Neighborhood felt unsafe.
Dirty property. Staff not very friendly. Neighborhood felt unsafe.
6
Antonette
31 May 2023
·
Stayed 1 night
Hotel room was clean but the carpet was wet from the shampooing and my room did not have a microwave. I had to go all the way downstairs to use one.
Hotel room was clean but the carpet was wet from the shampooing and my room did not have a microwave. I had to go all the way downstairs to use one.
10
Mark
13 May 2025
·
Stayed 3 nights
Nice clean place. Helpful staff
Nice clean place. Helpful staff
8
Charles
31 Dec 2024
·
Stayed 1 night
This room was comfortable for the one night we were there. We had a little trouble with the TV but finally got it working. The man at the desk wasn’t very friendly and took a long time to get us checked in. We couldn’t figure out what all he was clicking on on the computer…. Other than that, it’s fine for a night or two. Oh, the hallway smelled funny, but the room didn’t have a smell at all.
This room was comfortable for the one night we were there. We had a little trouble with the TV but finally got it working. The man at the desk wasn’t very friendly and took a long time to get us checked in. We couldn’t figure out what all he was clicking on on the computer…. Other than that, it’s fine for a night or two. Oh, the hallway smelled funny, but the room didn’t have a smell at all.
2
Kaveh
22 Aug 2025
·
Stayed 1 night
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
8
Joerg
11 Oct 2023
·
Stayed 2 nights
We had booked a double queen bed room. The room sizing was very spacy. The room and bathroom were clean. The beds were also comfortable. The facility offers free parking and is easy to find. But the hotel is located directly at a main street being quiet noisy during the day and rush hours. The breakfast was OK but the eating facility is very tiny. Despite claiming being a non-smoking facility the room we got was smelling like an old smoking room. So we bought some air freshener to overcome this.
We had booked a double queen bed room. The room sizing was very spacy. The room and bathroom were clean. The beds were also comfortable. The facility offers free parking and is easy to find. But the hotel is located directly at a main street being quiet noisy during the day and rush hours. The breakfast was OK but the eating facility is very tiny. Despite claiming being a non-smoking facility the room we got was smelling like an old smoking room. So we bought some air freshener to overcome this.
6
Amanda
23 Aug 2025
·
Stayed 1 night
Non-smoking hotel, which is fine as we do t smoke. Get to our room and the bathroom smelled STRONGLY of cigarettes. The smoke detector appeared to be working but was dangling from a wire several inches below the ceiling, not flush. And there was a large dead bug on the carpeted floor.
Non-smoking hotel, which is fine as we do t smoke. Get to our room and the bathroom smelled STRONGLY of cigarettes. The smoke detector appeared to be working but was dangling from a wire several inches below the ceiling, not flush. And there was a large dead bug on the carpeted floor.
6
Jonathan
6 Feb 2023
·
Stayed 1 night
Front desk was friendly and efficient. Elevator reeked of weed. Room was nice and clean. Mattress was very stiff and had five of half size pillows you have to bunch up to make a real pillow with. The cable box didn't work. Police were in the lobby searching for someone and had cars blocked when we were leaving.
Front desk was friendly and efficient. Elevator reeked of weed. Room was nice and clean. Mattress was very stiff and had five of half size pillows you have to bunch up to make a real pillow with. The cable box didn't work. Police were in the lobby searching for someone and had cars blocked when we were leaving.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds, but maintenance varies—guests mention low toilets, noisy or ineffective HVAC, nonworking outlets or TVs, weak Wi-Fi, and limited soundproofing.
Related guest reviews
8
John
23 Sept 2024
·
Stayed 3 nights
The coffee machine and breakfast was very good. The lady running breakfast was friendly. The beds were comfortable. The room was pretty large and parking was good. There were some maintenance shortfalls: the handle on the toilet was broken and the shower handle was broken. It just needs a bit of TLC.
The coffee machine and breakfast was very good. The lady running breakfast was friendly. The beds were comfortable. The room was pretty large and parking was good. There were some maintenance shortfalls: the handle on the toilet was broken and the shower handle was broken. It just needs a bit of TLC.
6
Sandor
31 Jan 2023
·
Stayed 5 nights
Over the weekend, the breakfast options evaporated. The juice machine, waffle maker, toaster, and microwave all stopped working, and no one was collecting the trash. --- Also no one is checking the filters in the heater/AC units in the rooms. My filter was filthy and causing the machine to make noise.
Over the weekend, the breakfast options evaporated. The juice machine, waffle maker, toaster, and microwave all stopped working, and no one was collecting the trash. --- Also no one is checking the filters in the heater/AC units in the rooms. My filter was filthy and causing the machine to make noise.
8
Samuela
9 Jun 2023
·
Stayed 2 nights
Friendly staff, but too noisy lack of sound insulation
Friendly staff, but too noisy lack of sound insulation
8
Fannie
27 Apr 2025
·
Stayed 2 nights
Very clean, don’t clean everyday. The commodes are like a daycare for kids. Very uncomfortable trying to sit down use toilet you flopped because they’re so low. The trash built up very high but other than that it was a great stay.
Very clean, don’t clean everyday. The commodes are like a daycare for kids. Very uncomfortable trying to sit down use toilet you flopped because they’re so low. The trash built up very high but other than that it was a great stay.
6
Laura
22 Jan 2025
·
Stayed 2 nights
The hotel is in a very shady and unsafe area. The hotel itself is very small, and it is not very soundproof at all.
The hotel is in a very shady and unsafe area. The hotel itself is very small, and it is not very soundproof at all.
10
Zenita
11 Apr 2023
·
Stayed 1 night
Toilets needs to be taller. They are to low for people with knee problems.
Toilets needs to be taller. They are to low for people with knee problems.
6
Peter
26 Jan 2025
·
Stayed 2 nights
The room was 68 degrees, and the thermostat didn’t work. It was too damn cold. I even tried to turn it off and that didn’t work either.
The room was 68 degrees, and the thermostat didn’t work. It was too damn cold. I even tried to turn it off and that didn’t work either.
8
Christy
14 Sept 2025
·
Stayed 2 nights
Liked the hotel very much BUT the toilets are WAY too short!
Liked the hotel very much BUT the toilets are WAY too short!
8
Amanda
11 Dec 2023
·
Stayed 1 night
The weird little pillows? No hair dryer….
The weird little pillows? No hair dryer….
6
Nicole
24 Jun 2025
·
Stayed 1 night
Our TV never worked the entire time we were there. They literally were manually rebooting their router and still the TV wasn’t working. Just seems unprofessional for a hotel to not have better Wi-Fi service. Also, when we arrive to our room, the door was wide open. It had us questioning, We’re wearing the right spot?
Our TV never worked the entire time we were there. They literally were manually rebooting their router and still the TV wasn’t working. Just seems unprofessional for a hotel to not have better Wi-Fi service. Also, when we arrive to our room, the door was wide open. It had us questioning, We’re wearing the right spot?
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, though some guests experienced slow or unprofessional service, poor communication, or difficulty resolving issues.
Related guest reviews
2
Antonio
2 Apr 2025
·
Stayed 3 nights
Poor customer service. Do not try to work with me with my reservations.
Poor customer service. Do not try to work with me with my reservations.
8
JESSICA
10 Sept 2023
·
Stayed 1 night
Security in parking lot was a bonus. Room was nice. The staff sucked. The Indian guy that checked us in and the Indian guy who checked us out were majorly unfriendly. Not one smile from either of them. The woman working the breakfast area could hardly understand English so had a hard time helping requests from guests. The desk clerk working 9/10/23 was nowhere to be found for a long time. A guest was waiting and waiting and then finally began calling while standing in front of the front desk. Nothing. Then finally he came in from outside and didnt even apologize for not being available. If you're working customer service, learn to be a good human. It's not that hard.
Security in parking lot was a bonus. Room was nice. The staff sucked. The Indian guy that checked us in and the Indian guy who checked us out were majorly unfriendly. Not one smile from either of them. The woman working the breakfast area could hardly understand English so had a hard time helping requests from guests. The desk clerk working 9/10/23 was nowhere to be found for a long time. A guest was waiting and waiting and then finally began calling while standing in front of the front desk. Nothing. Then finally he came in from outside and didnt even apologize for not being available. If you're working customer service, learn to be a good human. It's not that hard.
6
Veronica
5 Apr 2025
·
Stayed 1 night
Front desk staff although were friendly and helpful but they were dressed in what looked like lounging clothes/pajamas. Looked shabby. Room could be cleaner. In the middle of the night the fire alarm fell from the ceiling.
Front desk staff although were friendly and helpful but they were dressed in what looked like lounging clothes/pajamas. Looked shabby. Room could be cleaner. In the middle of the night the fire alarm fell from the ceiling.
2
royjetta
21 Jan 2025
·
Stayed 2 nights
When we arrived, we were given a room that was not clean then moved to a room where the door wouldn't open then moved to the third room and we got settled. The next day someone knocked on our door stated they were given a key to the room we were staying in and the key worked. After that a staff member was outside our door stating that we didn't pay for the room and demanded ID. I told him let me get dress and I would bring my ID down once downstairs I explained what happened when we arrived, and he said it wasn't put into the system. We go back to the room and tried the key, and it didn't work so I went back down there to get a key to get in the room he stated I deactivated the key because it was probably close to my phone but NO the key was not working anymore because he had activated keys for someone else. VERY BAD EXPERIENCE WILL NEVER STAY AGAIN AND WILL NEVER RECOMMEND.
When we arrived, we were given a room that was not clean then moved to a room where the door wouldn't open then moved to the third room and we got settled. The next day someone knocked on our door stated they were given a key to the room we were staying in and the key worked. After that a staff member was outside our door stating that we didn't pay for the room and demanded ID. I told him let me get dress and I would bring my ID down once downstairs I explained what happened when we arrived, and he said it wasn't put into the system. We go back to the room and tried the key, and it didn't work so I went back down there to get a key to get in the room he stated I deactivated the key because it was probably close to my phone but NO the key was not working anymore because he had activated keys for someone else. VERY BAD EXPERIENCE WILL NEVER STAY AGAIN AND WILL NEVER RECOMMEND.
8
Gary
6 Apr 2025
·
Stayed 2 nights
On Friday April 4,2025, a Taller desk clerk worker “Gentleman” around 10 pm was not very pleasant He ate in lounge area where I was sitting and had personal music player loud and singing while I was trying to relax He had the phone on hold so I had to come down to ASK IN PERSON for wake up call He did not move from where he was sitting, asked me my room number 3 times, even though not even near the desk and I still never got my wake up call ! The rest of my servers were wonderful- Delores and the young man who checked me and and checked me out at 7 am Sunday morning !
On Friday April 4,2025, a Taller desk clerk worker “Gentleman” around 10 pm was not very pleasant He ate in lounge area where I was sitting and had personal music player loud and singing while I was trying to relax He had the phone on hold so I had to come down to ASK IN PERSON for wake up call He did not move from where he was sitting, asked me my room number 3 times, even though not even near the desk and I still never got my wake up call ! The rest of my servers were wonderful- Delores and the young man who checked me and and checked me out at 7 am Sunday morning !
10
Judy
15 Jun 2024
·
Stayed 2 nights
The staff was over the top friendly, and helpful…especially Sharonda. She deserves Special recognition!
The staff was over the top friendly, and helpful…especially Sharonda. She deserves Special recognition!
10
Pamela
7 Jul 2025
·
Stayed 3 nights
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
10
Mark
5 Nov 2023
·
Stayed 2 nights
Hotel was very clean and organized. Check in was very easy and everyone was very friendly!
Hotel was very clean and organized. Check in was very easy and everyone was very friendly!
6
RASHEENA
31 May 2025
·
Stayed 4 nights
The best aspect of my stay was the staff, especially TJ. From check-in to check-out, TJ was extremely helpful. He was able to answer any questions we had about the area, places to dine and things to do during our stay. Any issue's we had in our room, TJ was able to correct and did so with a pleasant attitude and a smile.
The best aspect of my stay was the staff, especially TJ. From check-in to check-out, TJ was extremely helpful. He was able to answer any questions we had about the area, places to dine and things to do during our stay. Any issue's we had in our room, TJ was able to correct and did so with a pleasant attitude and a smile.
8
Claire
27 May 2025
·
Stayed 2 nights
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient to downtown, Beale Street, and the medical district with easy highway access, but many describe the surrounding area as run-down and unsafe, with repeated reports of parking-lot crime.
Related guest reviews
4
Terri
1 Mar 2025
·
Stayed 1 night
Location is questionable (safety of personal property) and a lot of noise throughout my overnight stay.
Location is questionable (safety of personal property) and a lot of noise throughout my overnight stay.
10
Gustavo
25 Jun 2025
·
Stayed 1 night
Great location near medical district. Great price. Has free hot breakfast and a gym. Secured parking lot and secured entry. Room is good size. There are 5 floors. You will love it here. Within walking distance to Beale Street. It was a last minute stay and a good choice for the price.
Great location near medical district. Great price. Has free hot breakfast and a gym. Secured parking lot and secured entry. Room is good size. There are 5 floors. You will love it here. Within walking distance to Beale Street. It was a last minute stay and a good choice for the price.
8
Waldemar
17 Jul 2025
·
Stayed 1 night
A convenient location (6 mins drive) from Beale Street
A convenient location (6 mins drive) from Beale Street
6
Connie
20 May 2025
·
Stayed 1 night
The property is surrounded by a fence with razor wire. It is very close to Minglewood Hall. Uber is definitely the way to go even though it is within walking distance as it is an unsafe area. The room was decent and the bed was comfortable for 1 night. Would stay again if seeing a concert at Minglewood Hall.
The property is surrounded by a fence with razor wire. It is very close to Minglewood Hall. Uber is definitely the way to go even though it is within walking distance as it is an unsafe area. The room was decent and the bed was comfortable for 1 night. Would stay again if seeing a concert at Minglewood Hall.
4
Maria
24 Feb 2025
·
Stayed 3 nights
Didn’t get a good feeling about surroundings
Didn’t get a good feeling about surroundings
8
Michael
27 Sept 2024
·
Stayed 2 nights
Good location in Memphis between downtown and midtown. The staff at the front desk was very friendly and helpful in answering any questions. Nice clean place at a fair price.
Good location in Memphis between downtown and midtown. The staff at the front desk was very friendly and helpful in answering any questions. Nice clean place at a fair price.
6
Penny
19 May 2025
·
Stayed 1 night
Our room was not ready after 3 pm. The pictures of property were not accurate. Although there was a fence around property it did not feel safe because it was downtown. Once we got into a room the room was clean and up to date. We would not stay here again due to location.
Our room was not ready after 3 pm. The pictures of property were not accurate. Although there was a fence around property it did not feel safe because it was downtown. Once we got into a room the room was clean and up to date. We would not stay here again due to location.
10
Brendan
10 Jan 2024
·
Stayed 4 nights
A great place to stay but the neighborhood is a little rundown. The bus to downtown is frequent.
A great place to stay but the neighborhood is a little rundown. The bus to downtown is frequent.
10
Rachel
12 Apr 2024
·
Stayed 2 nights
The breakfast was okay, could've been better location was close to the highway a short drive to Beale Street and Fed Ex Forum
The breakfast was okay, could've been better location was close to the highway a short drive to Beale Street and Fed Ex Forum
6
Sarah
9 Sept 2025
·
Stayed 3 nights
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent: some enjoy the hot options and kind attendant, while many report poor quality, items running out, broken machines, and shortened or crowded service.
Related guest reviews
8
Joseph
19 Dec 2024
·
Stayed 2 nights
Convenient access to everything we wanted to do n Memphis this trip. There was no juice or coffee available with breakfast either morning of our stay.
Convenient access to everything we wanted to do n Memphis this trip. There was no juice or coffee available with breakfast either morning of our stay.
8
John
6 Apr 2025
·
Stayed 1 night
They shortened the breakfast time indicated.
They shortened the breakfast time indicated.
4
Karla
27 Mar 2023
·
Stayed 2 nights
There was no food for breakfast. The man that was trying to put food out was also working the front desk. There was not enough help at this hotel. When I was leaving the front desk clerk couldn’t even give me a receipt.
There was no food for breakfast. The man that was trying to put food out was also working the front desk. There was not enough help at this hotel. When I was leaving the front desk clerk couldn’t even give me a receipt.
10
Anthony
10 Aug 2025
·
Stayed 1 night
Great room for the price. Breakfast was pretty good (just need gravy for the biscuits in the future lol). The room we had was 2 queens. The sheets were nice, bed was comfortable, and 4 pillows felt amazing. I had been using holiday inn, but gen x is probably my new go to!
Great room for the price. Breakfast was pretty good (just need gravy for the biscuits in the future lol). The room we had was 2 queens. The sheets were nice, bed was comfortable, and 4 pillows felt amazing. I had been using holiday inn, but gen x is probably my new go to!
10
Pamela
7 Jul 2025
·
Stayed 3 nights
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
10
JAMES
19 Mar 2024
·
Stayed 2 nights
This was a convenient location, easy parking, close to everything we wanted to see and do in Memphis. The room was nice, quiet, comfortable, safe. Great breakfast and well maintained.
This was a convenient location, easy parking, close to everything we wanted to see and do in Memphis. The room was nice, quiet, comfortable, safe. Great breakfast and well maintained.
8
Price
9 Apr 2025
·
Stayed 1 night
People kept saying the breakfast was great but it might have been the worse hotel breakfast I’ve ever had. Other than that it was a good hotel with nice staff and clean rooms.
People kept saying the breakfast was great but it might have been the worse hotel breakfast I’ve ever had. Other than that it was a good hotel with nice staff and clean rooms.
6
Sarah
9 Sept 2025
·
Stayed 3 nights
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
Arriving to the hotel was kind of a surprise. We did not expect a razor wire fence around the lot (not typical where I’m from), but after some time there, it was appreciated. The building is not pretty on the outside, but the location was convenient for us, the staff were very friendly and the room was nice and clean. There are a lot of homeless in the area, just something to be aware of. None bothered us at the hotel though. The breakfast left much to be desired, we went to nearby cafes and coffee shops to get some decent food instead. It’s a great place to stay if you’re looking for something reasonably priced near the local hospitals or downtown area, and don’t mind the other things I mentioned above.
4
Ioannis
21 Sept 2023
·
Stayed 1 night
Had to wait for 30’ minutes to check in because there was no one at the front desk. They were “fixing a tv” at the moment. The hotel is old and you can see it everywhere. The breakfast is bad, not sure how they messed up even the orange juice from a machine.
Had to wait for 30’ minutes to check in because there was no one at the front desk. They were “fixing a tv” at the moment. The hotel is old and you can see it everywhere. The breakfast is bad, not sure how they messed up even the orange juice from a machine.
8
Claire
27 May 2025
·
Stayed 2 nights
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Was this helpful?
AI-generated summary based on recent guest reviews
6
Kindra
16 Sept 2026
·
Stayed 1 night
The location is pretty sketchy. Check in was pretty easy. Our room was...ok i guess. Upon checking behind the bed, yes I check everywhere! I found an empty bottle of personal lubricant. Gross. Thank goodness it wasn't touching the bed and i just threw it out with a tissue. I really didn't want to cause an issue, it was the first night of our vacation. The fan in the bathroom was so loud, it was not cool to turn on the light( they were on one switch) at night or it would wake my partner. Breakfast the next morning was decent. There were plenty of options.
The location is pretty sketchy. Check in was pretty easy. Our room was...ok i guess. Upon checking behind the bed, yes I check everywhere! I found an empty bottle of personal lubricant. Gross. Thank goodness it wasn't touching the bed and i just threw it out with a tissue. I really didn't want to cause an issue, it was the first night of our vacation. The fan in the bathroom was so loud, it was not cool to turn on the light( they were on one switch) at night or it would wake my partner. Breakfast the next morning was decent. There were plenty of options.
8
Amber
11 Sept 2026
·
Stayed 1 night
rooms need to be cleaned
rooms need to be cleaned
4
Alli
8 Sept 2026
·
Stayed 2 nights
The staff was nice, but man is this hotel run down. Everything in our room was ripped or torn and definitely needing replaced.
The staff was nice, but man is this hotel run down. Everything in our room was ripped or torn and definitely needing replaced.
10
Betty
6 Sept 2026
·
Stayed 2 nights
I had a good stay here, every thing was clean and the staff was nice, I will stay here again.
I had a good stay here, every thing was clean and the staff was nice, I will stay here again.
10
Eric Foster
23 Aug 2026
·
Stayed 1 night
Great value for the money. Great location.
Great value for the money. Great location.
FAQs about Best Western Plus Gen X Inn
Is parking available at the property?
Free self parking is available on-site. The parking is limited but convenient for guests.
What type of breakfast is offered?
A complimentary continental breakfast is included for guests.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Memphis (Midtown), within a 5-minute drive of Beale Street and FedExForum. It is approximately 7 miles from Graceland and 2.4 miles from Memphis Zoo.
What are the policies for guests staying with children?
Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 127.89958535232545USD
- 2026-11-01: 104.8331114894867USD
- 2026-11-02: 122.40985485458374USD
- 2026-11-03: 122.40985485458374USD
- 2026-11-04: 122.43995727043152USD
- 2026-11-05: 118.39542470321655USD
- 2026-11-06: 129.4193771205902USD
- 2026-11-07: 110.33747024040223USD
- 2026-11-08: 93.79794863510132USD
- 2026-11-09: 101.29947408218383USD
- 2026-11-10: 106.31685384178162USD
- 2026-11-11: 106.3521513381958USD
- 2026-11-12: 102.29622889862061USD
- 2026-11-13: 111.37018048286438USD
- 2026-11-14: 114.38100309638978USD
- 2026-11-15: 92.27267981643676USD
- 2026-11-16: 98.29800774040223USD
- 2026-11-17: 103.37143968505859USD
- 2026-11-18: 103.37143968505859USD
- 2026-11-19: 102.29622889862061USD
- 2026-11-20: 103.37143968505859USD
- 2026-11-21: 103.34133726921081USD
- 2026-11-22: 98.32329958000183USD
- 2026-11-23: 94.30887797317504USD
- 2026-11-24: 95.48289782485962USD
- 2026-11-25: 92.30166289749145USD
- 2026-11-26: 94.30887797317504USD
- 2026-11-27: 102.29622889862061USD
- 2026-11-28: 107.3557588760376USD
- 2026-11-29: 94.27739134178162USD
- 2026-11-30: 107.3557588760376USD
- 2026-12-01: 103.34133726921081USD
- 2026-12-02: 102.29622889862061USD
- 2026-12-03: 105.3786547607422USD
- 2026-12-04: 364.31910612182617USD
- 2026-12-05: 109.39307636756897USD
- 2026-12-06: 96.31609304885865USD
- 2026-12-07: 99.32690711784363USD
- 2026-12-08: 100.33051465568542USD
- 2026-12-09: 100.29152591781616USD
- 2026-12-10: 103.3153875USD
- 2026-12-11: 100.33051465568542USD
- 2026-12-12: 98.29800774040223USD
- 2026-12-13: 95.31248551101685USD
- 2026-12-14: 98.32329958000183USD
- 2026-12-15: 99.32690711784363USD
- 2026-12-16: 99.2947711013794USD
- 2026-12-17: 99.32690711784363USD
- 2026-12-18: 98.32329958000183USD
- 2026-12-19: 98.29800774040223USD
- 2026-12-20: 94.27739134178162USD
- 2026-12-21: 94.30887797317504USD
- 2026-12-22: 94.30887797317504USD
- 2026-12-23: 96.31609304885865USD
- 2026-12-24: 95.48289782485962USD
- 2026-12-25: 100.29152591781616USD
- 2026-12-26: 107.3557588760376USD
- 2026-12-27: 100.33051465568542USD
- 2026-12-28: 103.37143968505859USD
- 2026-12-29: 102.33772973136902USD
- 2026-12-30: 102.33772973136902USD
- 2026-12-31: 103.34133726921081USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Popular amenities
Parking
Non-smoking rooms
Business centre
Vending machines
Express check-in/check-out
Free parking
Services
Business centre
Express check-in/check-out
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Fitness Center (nearby)