Name: Hampton Inn Sevierville
Address: 681 Winfield Dunn Pkwy, Sevierville, Tennessee, United States of America, Sevierville, Tennessee, US
Price range: US$115–US$309 per night
Rating: 8.15

What guests think

At Hampton Inn Sevierville, many guests highlight clean rooms and welcoming staff, while others report inconsistencies, including occasional cleanliness problems, maintenance disruptions, and room comfort issues like small layouts, worn mattresses, odors, or temperamental showers.

Breakfast is frequently praised for quality and options, and the indoor pool is appreciated by families. The location is convenient to shopping and restaurants, with some noting it feels away from the busiest tourist traffic. Overall, expect a generally comfortable stay with noticeable variability depending on room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is a popular perk and often described as warm and clean. Guests also encountered facility issues, including renovation work or closures such as the fitness room or game room, occasional water shutoffs, and some worn or nonworking items like fireplaces.

Related guest reviews

6

Daniel

18 Jul 2023

·

Stayed 1 night

Needs to be update, equipment is rundown

8

David

27 Dec 2022

·

Stayed 1 night

Nice room.fire place was not working.

4

Elizabeth

27 Dec 2024

·

Stayed 1 night

The hotel had previously been flooded. They were under renovations. It was horrible!

6

Christy

2 Aug 2024

·

Stayed 3 nights

Construction ongoing. Had to wait to check in because no staff available. Rooms smelled really bad- we had family there so multiple rooms.

8

Janet

15 Jun 2025

·

Stayed 5 nights

The pool was great. we were located close to everything we wanted to visit on our vacation. The only thing I didn't like was I dropped my portable alarm clock under the bed and I don't think anyone had cleaned under the bed for a very long time. No carpet on the floors and after 5 days in the room the floors were very dirty. Breakfast was not hot. I never had hot water for my hot tea daily but they microwaved it for me.

10

Roxanne

11 Apr 2024

·

Stayed 2 nights

Very nice hotel, clean and accommodating. Staff was so friendly…pool was warm and clean, hotel is centrally located and close to so much, eating, shopping, etc, hot breakfast with good variety, we enjoyed our stay! If we ever get to Tennessee again we would stay here again.

10

Wyatt

3 Feb 2023

·

Stayed 2 nights

I really liked the staff (I stayed there between 1/27/23 and 1/29/23)) and the convenience. The game room had no games however and the pool could have been a little warmer.

10

wes

15 Jan 2024

·

Stayed 2 nights

Very clean,quiet, and friendly, the fitness room was closed for remodel, but overall would stay again.

2

Tasha

2 Jan 2024

·

Stayed 2 nights

When we checked in the didn't have the room we purchased. Got a smaller room than we wanted. The mattress was very uncomfortable. The toilet seat was very close to the ground. There was no conditioner or body wash in the free bottles. The only good thing was the breakfast options and the heated indoor pool. Not worth a second stay, but good in a pinch.

8

Janet E

27 Mar 2025

·

Stayed 1 night

The stay was fine except when the water was turned off mid-morning when check-out was at 11. I was unable to shower and then miserable the rest of the day.

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Cleanliness

Many guests found the hotel and rooms clean or spotless. Others reported dirty floors or under-bed areas, bugs or roaches, mold, and inconsistent cleanliness in some rooms or the dining area.

Related guest reviews

6

Laura

6 Aug 2024

·

Stayed 2 nights

This property is not up to Hampton Inn standards. Bed sunk in the middle, floors were somewhat dirty. No housekeeping except every other day but was not notified of this at checkin

2

Robert

9 Feb 2025

·

Stayed 1 night

The room was a disastrous! Mold, dirt, oil, smears were everywhere! There were cracks, dings, water damaged ceiling, lint and oil all over the upholstery. They said the floors were replaced. I have pictures I will post when we return. I tried to ask the young man at the front desk. He said they didn’t have a manager and he couldn’t help me. The front door had tools and debris so you couldn’t bring luggage through. We tried to get off the elevator and the was a guy at the elevator doing plaster. The air conditioner had mold and other debris with a dirty filter which really kicked up sinus and allergy symptoms which I rarely have. The bathroom was bad! The tub, toilet, and floor were filthy. Glass, mirrors, windows, and pictures were smeared lock someone took a wet dirty clothed and wiped them. It was a horrible stay. I couldn’t believe they have a license to operate as a Hampton Inn.

10

Jennifer

14 Sept 2025

·

Stayed 2 nights

Very nice & clean hotel. Friendly service. Great location!

2

Kristy

7 Feb 2025

·

Stayed 2 nights

room was unclean with bugs on floor.

10

Maria

19 Oct 2025

·

Stayed 1 night

Clean hotel and room, comfy bed. Staff were exceptional.

8

Janet

15 Jun 2025

·

Stayed 5 nights

The pool was great. we were located close to everything we wanted to visit on our vacation. The only thing I didn't like was I dropped my portable alarm clock under the bed and I don't think anyone had cleaned under the bed for a very long time. No carpet on the floors and after 5 days in the room the floors were very dirty. Breakfast was not hot. I never had hot water for my hot tea daily but they microwaved it for me.

10

Daniel

28 Apr 2025

·

Stayed 1 night

I stayed for just one night, but it was a great experience. The staff was friendly and welcoming; the room was clean, comfortable, and had everything I needed. The location was also very convenient, making it an easy and pleasant stay. I would come back if I’m in the area again.

10

April

14 Dec 2025

·

Stayed 1 night

Room was spotless. Staff was very friendly.

8

Claudine

19 Feb 2024

·

Stayed 2 nights

The reason I did not give a excellent is because we found 2 roaches in the first room they put us in. The receptionist was very nice and helpful and put us in another room far from the first one we were in. Otherwise, the hotel looked and smelled clean.

8

julie

23 Jan 2023

·

Stayed 1 night

Staff was very friendly. Room was clean and comfy. My only complaint is that the tables (every one of them) in the eating area were filthy and no one seemed to notice

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Rooms

Several guests found rooms comfortable, and accessible layouts with walk-in showers were appreciated. However, recurring complaints include small layouts, sagging or uncomfortable beds, odors, HVAC and plumbing problems, and inconsistent hot water or tricky fixtures.

Related guest reviews

6

Sandra

21 Jan 2024

·

Stayed 2 nights

Everything was really good! It was really cold this weekend and I just wanted a hot shower to get warm, but the water never got hot! The water was almost too cold to get a fast shower. Very disappointed due to the amount of money I spent. I expect better

10

Janet

13 Sept 2025

·

Stayed 6 nights

Wonderful location. Appreciate the size of the handicap room so I was able to use my wheelchair and my walker. The bathroom was really nice and loved the walk-in shower. Thee drain in the middle of the bathroom floor is dangerous.

4

Tonya

6 Feb 2023

·

Stayed 2 nights

The breakfast was very good . The shower and bathroom was in bad condition we had no hot water and had to ask for assist to turn the faucet on in the shower because it was upside down .

6

Laura

6 Aug 2024

·

Stayed 2 nights

This property is not up to Hampton Inn standards. Bed sunk in the middle, floors were somewhat dirty. No housekeeping except every other day but was not notified of this at checkin

4

Brigit

4 Jul 2025

·

Stayed 2 nights

When I arrived, no one was at the front desk. There was a man sitting behind the desk in another room repairing something. We made eye contact. He did not speak to me. I waited five minutes before asking him if he knew where someone was who could check me in. Turns out, he was the front desk manager and had just ignored me that entire time! He also looked at me strangely. It gave me the creeps. Once in the room, we began to notice the a/c wasn’t working properly. I went down to the desk, and again had to yell “hello!” To get anyone to come to the desk. A lady was working this shift, and she seemed exasperated to have been summoned to do her job. She moved us to another room, which stink but had a working a/c. We decided to just tough it out. Later in the day, we realized the shower didn’t work. The way we figured this out was my children had completely blackened the bottoms of their feet from simply walking in that room barefoot. We went to take a bath and clean them up, but the shower wouldn’t turn. Oh- and the mini fridge didn’t work either. All in all, I would say SKIP this Hampton Inn. Not a good place at all.

4

Gina

31 Mar 2024

·

Stayed 2 nights

The room did not look like the picture. It didnt have a chair in it . Just a bed that was very uncomfortable. The shower did not get very hot at all.

10

Maria

19 Oct 2025

·

Stayed 1 night

Clean hotel and room, comfy bed. Staff were exceptional.

10

Daniel

28 Apr 2025

·

Stayed 1 night

I stayed for just one night, but it was a great experience. The staff was friendly and welcoming; the room was clean, comfortable, and had everything I needed. The location was also very convenient, making it an easy and pleasant stay. I would come back if I’m in the area again.

2

Amy

8 Jul 2024

·

Stayed 1 night

Rooms are very small for the prices.

4

McLean

30 Jan 2023

·

Stayed 1 night

My room smelled terribly of smoke. When I complained the front desk was extremely nice and apologetic.

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Service

Staff are frequently described as friendly, helpful, and professional, with prompt assistance and follow up on lost items. A minority reported slow or absent front desk service and check-in delays.

Related guest reviews

6

Christy

2 Aug 2024

·

Stayed 3 nights

Construction ongoing. Had to wait to check in because no staff available. Rooms smelled really bad- we had family there so multiple rooms.

10

Travis

18 Feb 2024

·

Stayed 2 nights

Our stay was amazing family enjoyed the pool and the breakfast was amazing also. Recently found out after we got home my son left his coat and staff was very helpful with locating it and taking my information to get it sent to Indiana

4

Brigit

4 Jul 2025

·

Stayed 2 nights

When I arrived, no one was at the front desk. There was a man sitting behind the desk in another room repairing something. We made eye contact. He did not speak to me. I waited five minutes before asking him if he knew where someone was who could check me in. Turns out, he was the front desk manager and had just ignored me that entire time! He also looked at me strangely. It gave me the creeps. Once in the room, we began to notice the a/c wasn’t working properly. I went down to the desk, and again had to yell “hello!” To get anyone to come to the desk. A lady was working this shift, and she seemed exasperated to have been summoned to do her job. She moved us to another room, which stink but had a working a/c. We decided to just tough it out. Later in the day, we realized the shower didn’t work. The way we figured this out was my children had completely blackened the bottoms of their feet from simply walking in that room barefoot. We went to take a bath and clean them up, but the shower wouldn’t turn. Oh- and the mini fridge didn’t work either. All in all, I would say SKIP this Hampton Inn. Not a good place at all.

10

Eric

22 Nov 2025

·

Stayed 1 night

Clean room and front desk help was great

10

Maria

19 Oct 2025

·

Stayed 1 night

Clean hotel and room, comfy bed. Staff were exceptional.

10

Daniel

28 Apr 2025

·

Stayed 1 night

I stayed for just one night, but it was a great experience. The staff was friendly and welcoming; the room was clean, comfortable, and had everything I needed. The location was also very convenient, making it an easy and pleasant stay. I would come back if I’m in the area again.

10

April

14 Dec 2025

·

Stayed 1 night

Room was spotless. Staff was very friendly.

8

Claudine

19 Feb 2024

·

Stayed 2 nights

The reason I did not give a excellent is because we found 2 roaches in the first room they put us in. The receptionist was very nice and helpful and put us in another room far from the first one we were in. Otherwise, the hotel looked and smelled clean.

2

Tasha

2 Jan 2024

·

Stayed 2 nights

When we checked in the didn't have the room we purchased. Got a smaller room than we wanted. The mattress was very uncomfortable. The toilet seat was very close to the ground. There was no conditioner or body wash in the free bottles. The only good thing was the breakfast options and the heated indoor pool. Not worth a second stay, but good in a pinch.

10

Jennifer

18 Oct 2025

·

Stayed 1 night

Michelle and Debbie were amazing and so friendly. The hotel is Away from all the noise and tourist traffic. Well kept and a comfortable place.

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AI-generated summary based on recent guest reviews

Location

Widely considered convenient to restaurants and shopping, and some felt it sits away from heavy tourist traffic. A few noted it is easy to access.

Related guest reviews

10

Leonardo

31 May 2025

·

Stayed 2 nights

Clean space, great location

10

Cathy

5 Jan 2025

·

Stayed 2 nights

Clean, good location,

10

Janet

13 Sept 2025

·

Stayed 6 nights

Wonderful location. Appreciate the size of the handicap room so I was able to use my wheelchair and my walker. The bathroom was really nice and loved the walk-in shower. Thee drain in the middle of the bathroom floor is dangerous.

8

Damian

12 Mar 2023

·

Stayed 1 night

dining in close proximity

8

Ann

21 Sept 2025

·

Stayed 1 night

It was very accessible

10

Jennifer

14 Sept 2025

·

Stayed 2 nights

Very nice & clean hotel. Friendly service. Great location!

10

Carly

26 Feb 2025

·

Stayed 2 nights

It was close to many shopping and restaurant options.

10

Daniel

28 Apr 2025

·

Stayed 1 night

I stayed for just one night, but it was a great experience. The staff was friendly and welcoming; the room was clean, comfortable, and had everything I needed. The location was also very convenient, making it an easy and pleasant stay. I would come back if I’m in the area again.

10

Ashley

12 Feb 2024

·

Stayed 2 nights

Very happy with our stay, great location and great breakfast options. Very clean and the staff was very help with any questions.

10

Jennifer

18 Oct 2025

·

Stayed 1 night

Michelle and Debbie were amazing and so friendly. The hotel is Away from all the noise and tourist traffic. Well kept and a comfortable place.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for taste and variety. A few guests mentioned temperature issues or cleanliness of tables in the eating area.

Related guest reviews

10

Lee

11 Mar 2023

·

Stayed 3 nights

The breakfast every day was amazing! The staff was friendly and helpful. The bed was so comfortable. It was convenient to restaurants and shopping. The only issue was the toilet - it’s fine for a young child, but very low for a senior citizen. Also, a few more electrical plugs would be helpful. Overall, a tremendous value!

10

Travis

18 Feb 2024

·

Stayed 2 nights

Our stay was amazing family enjoyed the pool and the breakfast was amazing also. Recently found out after we got home my son left his coat and staff was very helpful with locating it and taking my information to get it sent to Indiana

10

Sandra

13 Mar 2025

·

Stayed 2 nights

The hotel was clean. The staff was extremely friendly and professional. The breakfast and kitchen staff was really lovely.

8

Maria Lucido

10 Mar 2025

·

Stayed 3 nights

Breakfast was very good and the staff, particularly the lovely woman in the lobby responsible for breakfast and the seating area was excellent as was the gentleman responsible for maintenance

8

Janet

15 Jun 2025

·

Stayed 5 nights

The pool was great. we were located close to everything we wanted to visit on our vacation. The only thing I didn't like was I dropped my portable alarm clock under the bed and I don't think anyone had cleaned under the bed for a very long time. No carpet on the floors and after 5 days in the room the floors were very dirty. Breakfast was not hot. I never had hot water for my hot tea daily but they microwaved it for me.

10

Roxanne

11 Apr 2024

·

Stayed 2 nights

Very nice hotel, clean and accommodating. Staff was so friendly…pool was warm and clean, hotel is centrally located and close to so much, eating, shopping, etc, hot breakfast with good variety, we enjoyed our stay! If we ever get to Tennessee again we would stay here again.

10

Ashley

12 Feb 2024

·

Stayed 2 nights

Very happy with our stay, great location and great breakfast options. Very clean and the staff was very help with any questions.

2

Tasha

2 Jan 2024

·

Stayed 2 nights

When we checked in the didn't have the room we purchased. Got a smaller room than we wanted. The mattress was very uncomfortable. The toilet seat was very close to the ground. There was no conditioner or body wash in the free bottles. The only good thing was the breakfast options and the heated indoor pool. Not worth a second stay, but good in a pinch.

8

julie

23 Jan 2023

·

Stayed 1 night

Staff was very friendly. Room was clean and comfy. My only complaint is that the tables (every one of them) in the eating area were filthy and no one seemed to notice

10

Paul

14 Aug 2023

·

Stayed 1 night

Staff was very friendly, breakfast very good for a hotel, more than just a muffin for sure. Overall, clean and up to date. We would come back if in the area. The only item pointed out to the staff was the carpet in the room could use a better cleaning but would not keep up from coming back to the property. The staff was attentive to this item brought to their attention; they did not just dismiss it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$116
February	US$129
March	US$139
April	US$146
May	US$143
June	US$139
July	US$149
August	US$142
September	US$135
October	US$171
November	US$142
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $150	17 $221	18 $245	19 $243
20 $134	21 $116	22 $115	23 $120	24 $137	25 $253	26 $222
27 $123	28 $137	29 $216	30 $187

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $232	3 $235
4 $150	5 $153	6 $147	7 $149	8 $166	9 $268	10 $290
11 $165	12 $180	13 $203	14 $178	15 $219	16 $268	17 $296
18 $154	19 $153	20 $151	21 $157	22 $250	23 $309	24 $284
25 $152	26	27	28	29 $145	30 $234	31 $222

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (Study)

Suite, 1 King Bed, Fireplace

Room, 2 Queen Beds

Room, 1 King Bed, Jetted Tub

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hampton Inn Sevierville

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Prices for upcoming dates