Name: The San Luis Resort Spa & Conference Center
Address: 5222 Seawall Boulevard, Midtown, Galveston, Texas, United States of America, Galveston, Galveston County, US
Price range: US$224–US$546 per night
Rating: 8.68

What guests think

Across many recent reviews, The San Luis Resort Spa & Conference Center is praised for friendly staff, a heated pool with swim-up bar, and convenient beachside location, while rooms feel dated and service and maintenance can be inconsistent.

Many also praise the on-site dining options and spa. Frequent pain points include surprise parking or resort fees and a cashless policy, occasional construction noise, and slow or limited poolside service and shade unless renting cabanas. Overall, it suits travelers seeking a lively, amenity-rich stay near the sand.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Resort-style amenities stand out, especially the heated pool with a swim-up bar (open late), family activities, and a well-liked spa; many enjoy ocean-facing grounds. However, guests report periodic construction and elevator issues, a small or out-of-service hot tub, limited shade unless renting cabanas, and paid parking/valet.

Related guest reviews

10

Alexis

1 Nov 2025

·

Stayed 1 night

The staff was very nice throughout the hotel—from valet, to check in, to restaurants, etc. The room was clean so I did not mind it was a little bit of an older property. The food was good here as well. We enjoyed the poolside offerings as well as the food from the restaurants. There is even an option to get ice cream at the coffee bar next to the pool. The bar at the pool also had good drinks. However, please remember to bring your ID with you while you are swimming to be served.The pool was very nice and heated so my kids were happy to stay in the water into the night. The resort is conveniently located next to the beach. You are able to walk down the steps off the pool area, cross the streets and be at the beach. This is a nice resort for a quick in town romantic stay or a local break for families. It is very peaceful here. I enjoyed my stay and definitely plan on coming again.

8

Kristy

13 Aug 2025

·

Stayed 3 nights

My only complaint is the swimming pool. Filthy. I believe new equipment is in store the filtration system is definitely not working. I felt like we were in human sludge! Yuk.

10

James

7 Aug 2025

·

Stayed 2 nights

True resort & spa! Luxurious Customer focused staff Great beach view Great pool and staff services The best spa experience Restaurant choices are excellent Breakfast room service is tops & food was delicious

10

kevin

28 Jul 2025

·

Stayed 1 night

Favorite place in Galveston because of the pool/pool bar and corner rooms

10

Christin

15 Jun 2025

·

Stayed 2 nights

Elevators are a bit scary, but really enjoyed everything else about the property.

8

Luba Alexander

18 May 2025

·

Stayed 1 night

The hotel is nicely located close to the beach. Parking is easy and plenty of parking spots. Hotel access from the back is convenient.

10

Dany

23 Mar 2025

·

Stayed 1 night

Heated pool and bar IN the pool. Opened until 2am. Just fantastic. They really take care of every detail.

8

Heather

20 Mar 2025

·

Stayed 2 nights

Having everything included is nice. Staff are well intended but there were several times that I would request something and then they would forget about it and I’d have to go hunting it down (unlocking car from valet, ordering drinks and food orders at the pool etc..). The room view was nice the first two days until workers started working on the resort roof two days in. Pool was very nice. Hot tub was filthy every time we used it. Spring break activities for families was a nice touch.

6

Shelly

30 Aug 2024

·

Stayed 1 night

When we arrived we had planned on going to the pool & hanging out at the swim up bar. This was the whole reason we booked this hotel. Well it was 86 & sunny outside & we were told it was closed because of the weather. Front desk told us it would reopen momentarily & one of the cabana boys told us it was not reopening at all that day. Needless to say, my husband & I were extremely upset about this. For me to spend that much on a room & not be able to use all the amenities that are advertised is a disgrace. We will never stay at this Resort again. Everyone we talked to told us a different story. Well we left to go have drinks somewhere else & several hours later they finally reopened the pool bar. I had planned this stay for my husbands birthday & for the majority of the trip we were very upset from this incident & did not enjoy ourselves at all whatsoever. Such a waste of money, never again!!

4

thao

27 Jun 2023

·

Stayed 2 nights

the same Resort but different system between inside coffee and outside the pool, we buy the Ice cream inside the building pay with your room Number and they only ask for room number and last name, but when outside the pool they ask for room number, last name and last 4 of the DL, i'm not happy with it and ask them why inside did not ask for DL number but you did and they said it different system????? also the Exercise Room was closed everyday at 6pm????, we are not happy with place at all, we are going to vacation a lot every year and this place is one of the bad place.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: while many find rooms and public areas tidy, several report dusty or grimy bathrooms, mildew, leaks, pests, and noticeable wear. Housekeeping consistency varies between stays.

Related guest reviews

6

Deana

30 Jul 2025

·

Stayed 2 nights

Hotel room bathroom wasn’t very clean. Ordered breakfast to be delivered to our room and never received it…. Thought they would fix the situation but never did. Other than that vallet service was excellent and the guys that work the department are tentative to their guests and great.

6

Renee

24 Jul 2025

·

Stayed 2 nights

The room was not as clean as I would have expected…dusty in some areas, crumbs on floor, big puddle of water on carpet in front of bed etc. Air condition went out twice but maintenance came and fixed it very quickly. I expected the rooms to be sound proof but unfortunately it was not. If you love pelicans there are so many flying right in front of your balcony.

10

Stacy

21 Jul 2025

·

Stayed 3 nights

It was a wonderful family trip to Galveston. The San Luis was excellent once again! We appreciate the kindness of the staff, and how they take pride of keeping the rooms and the hotel so clean.

6

Sarah

23 May 2025

·

Stayed 2 nights

Property was stunning. However the room was not. Pictures indicated updates but our floor was outdated, bathroom seemed grimy, and the ac was out in the hall. Given the price room did not reflect this.

8

Anita

3 Apr 2025

·

Stayed 1 night

Very pretty hotel and property. The scent that they had in the entryway was very overpowering. Parking was horrible, so we opted for valet which the young men were very courteous and attentive. Bathroom had black mold above the tub and dried urine on the base of the toilet which was really gross. Beautiful views from the balcony that we would have really enjoyed if it wasn't raining during our entire stay. Pool and hot tub were very nice but the hot tub was actually very small for being a high end hotel and was full of people smoking weed and drinking beer from glass bottles.

6

Wesley

10 Nov 2024

·

Stayed 2 nights

This is a resort property that is starting to show its age. The room was not very clean, smoke detector seemed damaged, bathroom was in rough shape with rust showing and bath tub needing tile replacement and grout. The property is nice, views are great, restaurants were excellent, but the property needs updating. The cost per night was not equivalent to the way the room presented.

6

Nikolas

13 Oct 2024

·

Stayed 1 night

It was our first stay after finally getting a weekend together as we work long hours and it was disappointing. The room was not up to par, TV was broken, noticable mold and extreme dust in shower and vents. I took pics and showed the front desk and they were also surprised! I already have bad sinus/allergy issues and it did not help. The did take a few bucks off but not worth what we paid to stay there. Asked for a hair dryer amd they literally brought up a very obviously broken hair dryer after we waited almost 45 minutes. When it was turned in it sounded like it was about to burn up. The second dryer was not in good working order either. They just didn't live up to what that hotel charges. We expected way more from our first stay there.

2

Ashley

24 Mar 2024

·

Stayed 1 night

The outside of the property was very clean, as well as the main floor. However, the bathroom in our room had quite a bit of mold due to no ventilation. I feel due to the money I shelled out, this was unacceptable. There was also water coming in through the ceilings in the hallways. It had been raining and towels had been placed on multiple levels. It looked like there was previous water damage too.

10

Janet

3 Jan 2024

·

Stayed 3 nights

We love this hotel. We were there for New Year's Eve. The hotel was still beautifully decorated with Christmas decorations. The staff is friendly and helpful. The room was spacious and clean. The outdoor pool was heated. We will definitely stay their again.

2

Darryl

22 Jul 2023

·

Stayed 2 nights

Our room was changed once because they gave us a concrete view of the entrance first. Second room had water damage and leaking from the ceiling. The whole floor smelled like old cigarettes. The carpet was so gross and outdated! The front desk treated us like crap I guess because we booked on Expedia! I asked for another arm band because I lost mine in the pool and they wanted my husband’s information so he came to the desk. Then they wanted all of the arm bands off of my kids that were already on the way to the beach. So we all gave back the three we had and received the 4 back. They said they were booked and couldn’t give us another room with double beds. I was like ok no problem I will just get an air mattress so the kids get to have a good time anyway. We have been staying at this hotel durning the second week of July for 10 years! I asked a different employee and she told me they were not full at all and could move me! I was literally infuriated! The beach had 90cal matter and bacteria that I was informed of by another guest which was just insane the hotel staff didn’t tell us when we arrived! So my kids DID NOT STEP FOOT ON THE BEACH! We went to the pool and a large number of guest that seemed to be drunk started singing and brought down a huge speaker cussing and making racial remarks was also a horrible event that took place! The pool manager James had to talk with them on three different occasions! I didn’t feel safe with biracial kids at all and they were scared!

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Rooms

Rooms offer balconies with gulf views, and some adult-only or VIP floors are appreciated for perks. Many describe dated decor, thin walls or elevator noise, smaller layouts or comfort quirks, and occasional missing balcony chairs.

Related guest reviews

8

Victoria

29 Oct 2025

·

Stayed 1 night

Nice staff and accommodations. Small rooms and pillows uncomfortable but would stay again

10

Cynthia

17 Jul 2025

·

Stayed 2 nights

Excellent location near the beach. Nice balcony view from our room on the 14th floor. Staff was extremely nice. I highly recommend this resort.

6

Timothy

7 Jul 2025

·

Stayed 3 nights

Overrated and over priced for the outdated rooms

8

Ronald

15 Jun 2025

·

Stayed 1 night

Average. room is dated. Breakfast in room arrived late. Missing bread I had requested. Had ask for additional hour to check out.

10

Juan

14 Jun 2025

·

Stayed 2 nights

Stayed on 12th floor. Decided to park own car. They make you park in the back and enter thru the back entrance. Plenty of self parking. Beautiful lobby but you never see it if you self park. Pool was packed with umbrellas only available with day beds and cabanas which required reservation and separate fee. Room was nice with balcony of great view of the pool and beach. Starbucks available, and very good steak house in lobby floor. On our last night, couple next door was fighting all night and kept us up until 4am. Would stay again.

10

Ann

6 Jun 2025

·

Stayed 3 nights

The resort is beautiful both in and out. My favorite area is the pool. It really made me feel like I was in a tropical paradise, which is exactly what I wanted. The staff was friendly and helpful all around from the front desk, restaurant staff, pool staff, and housekeeping. Club 10 (the 10th floor for adults only) was fantastic! It was peaceful and quiet. My room was spacious. The bed was so incredibly comfortable. The ocean view and pool view was awesome. Club 10 offers complimentary in room breakfast up to $40. This was a surprise perk I didn’t know about until I got there. This made my stay even better! I highly recommend staying at this wonderful resort! I will be back!

6

Beth

23 May 2025

·

Stayed 2 nights

The staff was outstanding. Daniela at the front desk and Sharon at Grotto were excellent. The Hotel entrance and lobby are beautiful. We enjoyed the restaurants on the property and the walkable ones. We paid extra for the Executive room which advertised snacks were available as well as Continental Breakfast. The room was at the top floor but the balconeys are very small. The view was good. The bed was comfortable but the first night we were warm because the patio door leaked and the wind blew in during the night. Our bathroom had an awful smell and we could hear the elevator all night. The snacks were always available which were water bottles, small bags of nuts, and candy. We expected better for the price. Daniela had our door fixed the first day and we slept better that night but the elevator noise and bathroom smell were not pleasant. We were disappointed at the warmth of the pool. Outside temps were mid-80's but the pool is very shallow and not 4' at the deepest as stated. We valet parked our car and it is parked in the front so sustained the salt and bird droppings. The staff were excellent and we never waited long for our car.

6

harry

21 Sept 2024

·

Stayed 2 nights

Hurricane windows are foggy and need replacing. Rooms are aging and need updating.

8

Wakisha

25 Jul 2024

·

Stayed 3 nights

The resort is in a convenient location if you are planning to visit the beach. All rooms are facing the beach and the view is amazing. The only downside is parking. If you don’t choose valet parking for $32 per night you have to park on the back side of the hotel. When I checked out to my surprise there was a $15 charge per night to self park.

8

Pattie

29 Apr 2024

·

Stayed 1 night

Everything was great except there were no chairs on our balcony to sit on.

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Service

Staff are frequently praised as friendly, welcoming, and helpful across valet, front desk, and restaurants. Recurring issues include long check-in lines, slow or uneven poolside service, occasional rudeness, and billing or fee misunderstandings.

Related guest reviews

10

Alexis

1 Nov 2025

·

Stayed 1 night

The staff was very nice throughout the hotel—from valet, to check in, to restaurants, etc. The room was clean so I did not mind it was a little bit of an older property. The food was good here as well. We enjoyed the poolside offerings as well as the food from the restaurants. There is even an option to get ice cream at the coffee bar next to the pool. The bar at the pool also had good drinks. However, please remember to bring your ID with you while you are swimming to be served.The pool was very nice and heated so my kids were happy to stay in the water into the night. The resort is conveniently located next to the beach. You are able to walk down the steps off the pool area, cross the streets and be at the beach. This is a nice resort for a quick in town romantic stay or a local break for families. It is very peaceful here. I enjoyed my stay and definitely plan on coming again.

8

Christiane

2 Oct 2025

·

Stayed 2 nights

Unfortunately, there was a longer waiting time at check-in and checkout. It seemed like the staff wasn’t prepared for a larger amount of guests to check in at the typical check in time which was disappointed. Only two registers were open.

10

Stacy

21 Jul 2025

·

Stayed 3 nights

It was a wonderful family trip to Galveston. The San Luis was excellent once again! We appreciate the kindness of the staff, and how they take pride of keeping the rooms and the hotel so clean.

6

Michelle

7 Jul 2025

·

Stayed 2 nights

Property staff was rude and dismissive but the hotel and amenities are amazing

10

Denise

5 Jul 2025

·

Stayed 1 night

The staff was Exceptional!! Starting with Management, the Agents even the Valet, Everyone was Genuinely Gracious and Professional!!

2

Tami

3 Jul 2025

·

Stayed 3 nights

I am completely and utterly livid right now. I made reservations and paid for my rooms in advance which should have included all fees. When I got there to check in the tell me that have to give them a credit card for all incidentals which is standard I know. So I tell them ok use the card I paid with. The man tells me my card was declined. I’m like what the hell there is no way. I thought well maybe it’s my card thinking it’s fraud or something. So I gave him another card. They did not give me a receipt when I left after I asked them for one. They couldn’t print it so they were supposed to email it to me. Get home no email. Then I logon to my credit card to see why it was declined. Guess what it wasn’t declined. I look at the other credit card and lo and behold it’s charged also. So I call them. The lady on the phone says the charges will drop off in 5-10 days. It didn’t take 5-10 days to charge me twice. It also didn’t take 5-10 days to misrepresent what I was being charged for. I was told I was being charge 100.00 dollars a day for incidentals. Then I’m looking and I was charged 480.00 instead of 400.00. So when I called they tell me well there is a 20.00 resort fee too. You booked through a third party so it wasn’t included in what you prepaid. I hate people trying to rip me off. I also hate being lied too.

6

Nidia

15 May 2025

·

Stayed 1 night

The property was really nice. They had live music by the lobby. Not a quit stay. The rooms are definitely not sound proof. We could hear people taking at the other side of our room. We experience people doing pranks by the elevator at the 11th floor at 3am in the morning. At the pool the bar tender had to close out the tab twice due to “shift change” even though it was the same staff. We still had a good time at the pool and enjoyed the nice ocean views. :)

10

Orlando

11 May 2025

·

Stayed 2 nights

Check in process was awesome .Van made the whole process a breeze .She was extremely professional ,even made sure that we had enough shampoo/conditioner and shower gel for our whole stay .She really made us feel welcome !

8

Orlando

23 Mar 2025

·

Stayed 2 nights

The San Luis Resort is a very nice property . Very clean . Staff was very friendly as well however , I felt that they were understaffed for breakfast . I wanted to buy a cup of coffee from the lobby cafeteria and it took forever to get it ( there was only one person checking out and preparing the coffee . Same thing happened when we went to eat breakfast at the hotel restaurant.

8

Janet

8 Apr 2024

·

Stayed 2 nights

First of all they had canceled my reservation but still had a room. The staff expected a tip for everything they did, one guy stood in our room talking while I was on the phone until we tipped him. Then watch your bill, others will charge things to your room without you knowing

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Location

Conveniently across from the beach on the Seawall with easy access to restaurants and attractions; many enjoy the views and walkability. Self-parking is behind the hotel with back-entrance access.

Related guest reviews

10

Alexis

1 Nov 2025

·

Stayed 1 night

The staff was very nice throughout the hotel—from valet, to check in, to restaurants, etc. The room was clean so I did not mind it was a little bit of an older property. The food was good here as well. We enjoyed the poolside offerings as well as the food from the restaurants. There is even an option to get ice cream at the coffee bar next to the pool. The bar at the pool also had good drinks. However, please remember to bring your ID with you while you are swimming to be served.The pool was very nice and heated so my kids were happy to stay in the water into the night. The resort is conveniently located next to the beach. You are able to walk down the steps off the pool area, cross the streets and be at the beach. This is a nice resort for a quick in town romantic stay or a local break for families. It is very peaceful here. I enjoyed my stay and definitely plan on coming again.

10

Cynthia

17 Jul 2025

·

Stayed 2 nights

Excellent location near the beach. Nice balcony view from our room on the 14th floor. Staff was extremely nice. I highly recommend this resort.

8

Luba Alexander

18 May 2025

·

Stayed 1 night

The hotel is nicely located close to the beach. Parking is easy and plenty of parking spots. Hotel access from the back is convenient.

10

Edward

10 Apr 2025

·

Stayed 1 night

A truly impressive beachfront property.

10

Rhonda

2 Sept 2024

·

Stayed 1 night

We always love staying here on the seawall. Breathtaking views. Gorgeous property and lots of food options.

8

chieko

13 Aug 2024

·

Stayed 2 nights

Location is great, just a few walks to the beach. The room need renovation, it was a bit outdated considering its price.

10

LEANN

9 Jul 2024

·

Stayed 4 nights

We love the hotel. It has great restaurants . Right across from the beach . Room was just ok . Needs updating for the price we paid . The bed needs to be upgraded as well ,Otherwise nice.

10

John

3 Jul 2024

·

Stayed 2 nights

Everything was easy from breakfast to the beach. Pool and all the bars . One stop shop

10

Cleta

27 Apr 2024

·

Stayed 2 nights

We decided to splurge a little and stay at the San Luis for our 10th anniversary. It was so convenient to several great restaurants and we had a magnificent view from the 11th floor.

10

Serena

8 Jul 2023

·

Stayed 4 nights

Absolutely loved this property. The food was great and the rooms were clean. Walking distance to the beach and restaurants.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is a highlight for many, including a popular steakhouse, good drinks, and generally solid room service. Common drawbacks are high prices and occasional slow or inconsistent service at breakfast or poolside, with a few disappointing meals reported.

Related guest reviews

10

James

7 Aug 2025

·

Stayed 2 nights

True resort & spa! Luxurious Customer focused staff Great beach view Great pool and staff services The best spa experience Restaurant choices are excellent Breakfast room service is tops & food was delicious

10

Joanna

8 Jul 2025

·

Stayed 3 nights

More than what we expected. Everyone was so friendly and helpful. The food in the restaurants was delicious, maybe a bit overpriced. Overall we would stay here again.

10

Jose

26 Jun 2025

·

Stayed 1 night

Great luxury hotel with great restaurants. Had anniversary dinner at The Steakhouse and it was fine dinning at its finest. The pool was large with plenty of chairs and also had a section of chairs to tan away from the pool. The tablet in the room let you order room service, towels, or make reservations. They have an IHOP and Rainforrest cafe adjacent to the property part of the property. With the wristbands I could open room, access property amenities, and pay using the wristband.

10

Kenneth

24 Jun 2025

·

Stayed 3 nights

We loved our stay! The staff was absolutely amazing and really went above to help our family. Loved the location and especially the pool with the poolside bar. Only complaint would be lack of shade if you were not in a cabana. On site restaurants we great, especially the Grotto.

10

Scott

14 Jun 2025

·

Stayed 2 nights

The steakhouse was the best, the service was amazing!

8

Gail

13 Jun 2025

·

Stayed 2 nights

The massage therapist were great and spa was good except the closed the sitting room while we were getting our massages. Breakfast that morning was okay a bit expensive and the waitress cleared our table when we went to get refills and our phone and sun glasses were still on the table.

8

Luis

24 May 2025

·

Stayed 1 night

The steakhouse restaurant inside the hotel was poor with servers and food options.

8

dennis

1 May 2025

·

Stayed 7 nights

loved the pool area and the swim up bar. A little disappointed when i was told i could sit outside for breakfast and it would be about 10 minutes for service but after 45 finally went in and ate inside. i understand about help but be honest. also dispointed that i couldn't bring food from outside like a sub and eat in the outdoor area. sometimes you just want something simple and inexpensive and not sit in your room

6

Monica

7 Apr 2025

·

Stayed 3 nights

While the resort itself had a beautifully decorated lobby and shared spaces, the experience didn’t quite carry over to the rooms. Unfortunately, the rooms were very basic—clean, but lacking any charm or upgraded feel you’d expect for the price. On a positive note, the on-site restaurants were solid, and the hotel grounds were well-maintained, offering a relaxing atmosphere outdoors. However, considering the nightly rate, I expected more from the accommodations and the overall service. The staff, while professional, came across as dry and not particularly warm or welcoming. Overall, it wasn’t a terrible stay, but I do think there are better options available at this price point.

8

Joseph

21 Mar 2025

·

Stayed 4 nights

The pool and entrance are beautiful. Hot tub wasn’t working all the way, but was good enough. Wobbly facet in shower is the only minor issue that made getting hot water difficult. Staff is very nice. The shops on property were very nice and as upscale as most would want. The breakfast takes forever if you order off the menu, so choose the buffet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$248
February	US$356
March	US$328
April	US$324
May	US$339
June	US$336
July	US$455
August	US$316
September	US$286
October	US$260
November	US$268
December	US$257

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $300	16 $246	17 $243	18 $400	19 $546
20 $254	21 $246	22 $242	23 $243	24 $245	25 $531	26 $532
27 $296	28 $304	29 $323	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
				1 $239	2 $380	3 $420
4 $239	5 $240	6 $271	7 $288	8 $323	9 $386	10 $514
11 $224	12 $242	13 $256	14 $266	15 $269	16 $393	17 $439
18 $240	19 $285	20 $323	21 $258	22 $244	23 $347	24 $521
25 $289	26 $280	27 $243	28 $246	29 $252	30 $371	31 $367

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner (Adults Only Floor)

Standard Room, 2 Queen Beds

Executive Suite, 1 King Bed, Executive Level

Room, 1 King Bed with Sofa Bed, Accessible, Ocean View

Executive Suite, 2 Queen Beds, Executive Level

Superior Room, 1 King Bed (Adults Only Floor)

Standard Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Standard Suite, 1 King Bed, Corner

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The San Luis Resort Spa & Conference Center

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