Americas Best Value Inn and Suites Houston FM 1960

Seen a roach in restroom as soon as I got there. Room had a terrible odor. Hair was on pillow case and sheets. Air conditioner had mold on it.

Roaches in the room, shower curtain so porous you'll swim out of your bathroom, the bed is a small pad on plywood and uncomfortable

The beds were hard as bricks, the toilet wasnt even secured to the bathroom floor and countless bugs crawling everywhere. Overall, I'd say it was the absolute worst hotel I've ever stayed in.

This particular hotel wasn't an upgraded kind but the area that it was located has a variety of restaurants, which is convenient. I wish that they had a more friendly staff that truly care about their customers and not look like they wanna be there to serve. No continental breakfast at this location

The room was comfortable but phone was inoperable entire stay.

I genuinely mean it when I say this was the ugliest and most unsafe hotel I've ever stayed at. I was struggling to find a piece of hotel equipment that want damaged. I'll only speak on my hotel room but the whole hotel is trashy... There are holes in walls, the shower head didn't work at all, the blow dryer catches on fire, they give you essentially a bed sheet to cover up with, I mean the list goes on. The staff did what they needed to I guess, but as far as safe and clean, this hotel isn't that. People outside asking if we sell powder?! Yeah this place and it.

2 stars because it's a bed for $60 a night with free parking and close proximity to food and groceries. One of the front desk staff was helpful to a point. Elevator is a CSI scene, showers dirty, bedding is a concern, smells like weed is being grown in the rooms and smoked through the building. With that being said, this hotel needs to have more than paint slapped on the walls. It truly should get a full renovation or advertise for hourly rooms. The 1st impression is that they are trying to update this hotel but as soon as you look closer and step into the elevator even, you realize it is bad. The elevator has scratched off paint, dirt piled up and turf as a rug. It smells. Upstairs on the 2nd floor where our room was located, you can see the fresh paint but it was not done very well. Literally slapped on the walls. There is splatters across all the flooring, in the hallway and the rooms. The door to our room stuck and would not close without pulling hard. The room smelled musty and sour with the taint of weed. There was no sitting area as advertised in the pictures on hotels.com. There was no toilet paper ANYWHERE in the room or bathroom and no toilet paper roll rod to hold toilet paper even if we had it. There were only 2 towels in the bathroom for 2 people to dry off with. Usually there are 4 towels. The comforter has holes in it. Stains on the wall. There was an ironing board but no iron. The room was below average- spacious but ghetto. Smelled of smoke (weed) despite

Ac not working, rude staff and room full of roaches !!! Nasty place to stay

The bed had a lump in it. There was a big hole in the floor, the fan makes a loud cracking noise when you turn on the light in the bathroom. There was no carpet on the floor and the blankets had holes. The place needs an update.

We had many problems with the room itself. We ran out of toilet paper the same night, refrigerator didn’t work, room was hot when we arrived, and the tv didn’t turn on until we unplugged it first.

Seen a roach in restroom as soon as I got there. Room had a terrible odor. Hair was on pillow case and sheets. Air conditioner had mold on it.

Roaches in the room, shower curtain so porous you'll swim out of your bathroom, the bed is a small pad on plywood and uncomfortable

This was a nightmare roaches dirty sheets and towels. I wanted a refund cause I wouldn’t let my worst enemy stay here. Lease don’t waste your time and money. YOU WILL NOT LIKE IT HERE I THOUGHT I WAS IN A NIGHTMARE. I

Dirty unsafe

The receptionist was no where to be found to check ne in. I rung the service be for 15 min. Finally he comes around the corner checks me in, I go to my room and there were roaches on the wall and white crumbs on the bed I left immediately didn't even ask for a refund smh.

No lights, flies everywhere

Roaches in room

Bugs in bathroom advertised two queens bids they were doubles no clean towel replacement noise and street people in the halls no breakfast bar

2 stars because it's a bed for $60 a night with free parking and close proximity to food and groceries. One of the front desk staff was helpful to a point. Elevator is a CSI scene, showers dirty, bedding is a concern, smells like weed is being grown in the rooms and smoked through the building. With that being said, this hotel needs to have more than paint slapped on the walls. It truly should get a full renovation or advertise for hourly rooms. The 1st impression is that they are trying to update this hotel but as soon as you look closer and step into the elevator even, you realize it is bad. The elevator has scratched off paint, dirt piled up and turf as a rug. It smells. Upstairs on the 2nd floor where our room was located, you can see the fresh paint but it was not done very well. Literally slapped on the walls. There is splatters across all the flooring, in the hallway and the rooms. The door to our room stuck and would not close without pulling hard. The room smelled musty and sour with the taint of weed. There was no sitting area as advertised in the pictures on hotels.com. There was no toilet paper ANYWHERE in the room or bathroom and no toilet paper roll rod to hold toilet paper even if we had it. There were only 2 towels in the bathroom for 2 people to dry off with. Usually there are 4 towels. The comforter has holes in it. Stains on the wall. There was an ironing board but no iron. The room was below average- spacious but ghetto. Smelled of smoke (weed) despite

Dirty, terrible smell, lots of cockroaches

Roaches in the room, shower curtain so porous you'll swim out of your bathroom, the bed is a small pad on plywood and uncomfortable

The beds were hard as bricks, the toilet wasnt even secured to the bathroom floor and countless bugs crawling everywhere. Overall, I'd say it was the absolute worst hotel I've ever stayed in.

Room was dirty had roaches all over and stinks just horrible and the pictures had a sofa in the room ,but i didn't have it in reality my brother had to sleep on the floor i booked the room just for the sofa. False advertisement!!!😡😡

Bugs in bathroom advertised two queens bids they were doubles no clean towel replacement noise and street people in the halls no breakfast bar

The room was comfortable but phone was inoperable entire stay.

Noisy Patron last night waking me out of my sleep.

I genuinely mean it when I say this was the ugliest and most unsafe hotel I've ever stayed at. I was struggling to find a piece of hotel equipment that want damaged. I'll only speak on my hotel room but the whole hotel is trashy... There are holes in walls, the shower head didn't work at all, the blow dryer catches on fire, they give you essentially a bed sheet to cover up with, I mean the list goes on. The staff did what they needed to I guess, but as far as safe and clean, this hotel isn't that. People outside asking if we sell powder?! Yeah this place and it.

2 stars because it's a bed for $60 a night with free parking and close proximity to food and groceries. One of the front desk staff was helpful to a point. Elevator is a CSI scene, showers dirty, bedding is a concern, smells like weed is being grown in the rooms and smoked through the building. With that being said, this hotel needs to have more than paint slapped on the walls. It truly should get a full renovation or advertise for hourly rooms. The 1st impression is that they are trying to update this hotel but as soon as you look closer and step into the elevator even, you realize it is bad. The elevator has scratched off paint, dirt piled up and turf as a rug. It smells. Upstairs on the 2nd floor where our room was located, you can see the fresh paint but it was not done very well. Literally slapped on the walls. There is splatters across all the flooring, in the hallway and the rooms. The door to our room stuck and would not close without pulling hard. The room smelled musty and sour with the taint of weed. There was no sitting area as advertised in the pictures on hotels.com. There was no toilet paper ANYWHERE in the room or bathroom and no toilet paper roll rod to hold toilet paper even if we had it. There were only 2 towels in the bathroom for 2 people to dry off with. Usually there are 4 towels. The comforter has holes in it. Stains on the wall. There was an ironing board but no iron. The room was below average- spacious but ghetto. Smelled of smoke (weed) despite

The bed had a lump in it. There was a big hole in the floor, the fan makes a loud cracking noise when you turn on the light in the bathroom. There was no carpet on the floor and the blankets had holes. The place needs an update.

We had many problems with the room itself. We ran out of toilet paper the same night, refrigerator didn’t work, room was hot when we arrived, and the tv didn’t turn on until we unplugged it first.

The front desk staff accused me of having 3 people in my room. He said he saw it on the camera. I offered for him to come and look. He wouldn't, threatened me with if I find out!

Had to wait 1 1/2 hours because my room was not ready when I arrived... Pretty Spartan room, but comfortable...

The receptionist was no where to be found to check ne in. I rung the service be for 15 min. Finally he comes around the corner checks me in, I go to my room and there were roaches on the wall and white crumbs on the bed I left immediately didn't even ask for a refund smh.

This particular hotel wasn't an upgraded kind but the area that it was located has a variety of restaurants, which is convenient. I wish that they had a more friendly staff that truly care about their customers and not look like they wanna be there to serve. No continental breakfast at this location

2 stars because it's a bed for $60 a night with free parking and close proximity to food and groceries. One of the front desk staff was helpful to a point. Elevator is a CSI scene, showers dirty, bedding is a concern, smells like weed is being grown in the rooms and smoked through the building. With that being said, this hotel needs to have more than paint slapped on the walls. It truly should get a full renovation or advertise for hourly rooms. The 1st impression is that they are trying to update this hotel but as soon as you look closer and step into the elevator even, you realize it is bad. The elevator has scratched off paint, dirt piled up and turf as a rug. It smells. Upstairs on the 2nd floor where our room was located, you can see the fresh paint but it was not done very well. Literally slapped on the walls. There is splatters across all the flooring, in the hallway and the rooms. The door to our room stuck and would not close without pulling hard. The room smelled musty and sour with the taint of weed. There was no sitting area as advertised in the pictures on hotels.com. There was no toilet paper ANYWHERE in the room or bathroom and no toilet paper roll rod to hold toilet paper even if we had it. There were only 2 towels in the bathroom for 2 people to dry off with. Usually there are 4 towels. The comforter has holes in it. Stains on the wall. There was an ironing board but no iron. The room was below average- spacious but ghetto. Smelled of smoke (weed) despite

Hotel was clean straight forward staff was nice. however shady people around hotel area

Staff-horrible. My bed had blood, cigarette burned. They never cleaned it. Full of homeless, prostitution and everything you can imagine inside a s outside. The most disgusting place

Ac not working, rude staff and room full of roaches !!! Nasty place to stay

I dont know why I never got my rewards points for this stay and I just noticed this. I ended up upgrading to their jacuzee room and paying about 700 bucks for my 7 day trip, instead of the a little over 300 I was quoted for when i booked and I wasn’t trying to be a Karen, I would have been okay with just getting the Onekey rewards I had been originally supposed to get with my booking, but no, these people just took away my Onekey rewards all together like if I would have cancelled or something, when I’m actuality, I decided to pay for their top room instead. That’s horrible business ethics. That on top of them trying to charge me almost double what my per night amount was when I paid for the 7 days, when I tried to add an additional night is the reason I would never recommend this establishment

They lie about breakfast

This particular hotel wasn't an upgraded kind but the area that it was located has a variety of restaurants, which is convenient. I wish that they had a more friendly staff that truly care about their customers and not look like they wanna be there to serve. No continental breakfast at this location

Bugs in bathroom advertised two queens bids they were doubles no clean towel replacement noise and street people in the halls no breakfast bar

I genuinely mean it when I say this was the ugliest and most unsafe hotel I've ever stayed at. I was struggling to find a piece of hotel equipment that want damaged. I'll only speak on my hotel room but the whole hotel is trashy... There are holes in walls, the shower head didn't work at all, the blow dryer catches on fire, they give you essentially a bed sheet to cover up with, I mean the list goes on. The staff did what they needed to I guess, but as far as safe and clean, this hotel isn't that. People outside asking if we sell powder?! Yeah this place and it.

2 stars because it's a bed for $60 a night with free parking and close proximity to food and groceries. One of the front desk staff was helpful to a point. Elevator is a CSI scene, showers dirty, bedding is a concern, smells like weed is being grown in the rooms and smoked through the building. With that being said, this hotel needs to have more than paint slapped on the walls. It truly should get a full renovation or advertise for hourly rooms. The 1st impression is that they are trying to update this hotel but as soon as you look closer and step into the elevator even, you realize it is bad. The elevator has scratched off paint, dirt piled up and turf as a rug. It smells. Upstairs on the 2nd floor where our room was located, you can see the fresh paint but it was not done very well. Literally slapped on the walls. There is splatters across all the flooring, in the hallway and the rooms. The door to our room stuck and would not close without pulling hard. The room smelled musty and sour with the taint of weed. There was no sitting area as advertised in the pictures on hotels.com. There was no toilet paper ANYWHERE in the room or bathroom and no toilet paper roll rod to hold toilet paper even if we had it. There were only 2 towels in the bathroom for 2 people to dry off with. Usually there are 4 towels. The comforter has holes in it. Stains on the wall. There was an ironing board but no iron. The room was below average- spacious but ghetto. Smelled of smoke (weed) despite

I appreciate the fact that the property is located within walking distance to many businesses.

Hotel was clean straight forward staff was nice. however shady people around hotel area

Staff-horrible. My bed had blood, cigarette burned. They never cleaned it. Full of homeless, prostitution and everything you can imagine inside a s outside. The most disgusting place

This particular hotel wasn't an upgraded kind but the area that it was located has a variety of restaurants, which is convenient. I wish that they had a more friendly staff that truly care about their customers and not look like they wanna be there to serve. No continental breakfast at this location

Bugs in bathroom advertised two queens bids they were doubles no clean towel replacement noise and street people in the halls no breakfast bar

They lie about breakfast