Name: WoodSpring Suites Houston I-45 Airtex
Address: 14900 North Freeway, Texas, United States of America, Houston (and vicinity), North Central Houston, US
Price range: US$46–US$61 per night
Rating: 7.08

What guests think

Across recent reviews of WoodSpring Suites Houston I-45 Airtex, guests repeatedly cite serious cleanliness issues, strong odors, and pests, alongside safety concerns around the property that include loitering, smoking, and disruptive behavior.

Service feedback is mixed: several applaud friendly front-desk staff, while others report rude interactions, closed or delayed check-in, and poor responsiveness to problems. Rooms are described as worn and noisy, with comfort inconsistencies noted. A minority of reviewers had satisfactory or budget-minded stays. Expect a basic stay with significant tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Several reviews mention elevator problems and the absence of an ice machine. Multiple guests also describe loitering and smoking on the property and in the parking lot, raising security concerns.

Related guest reviews

4

Maxwell

16 Apr 2025

·

Stayed 1 night

The receptionist lady was kind and friendly, but the room itself had no bath towels. The toilet has not been scrubbed and God knows how long there is no ice machine.

2

Perry

17 Oct 2024

·

Stayed 2 nights

Dirty rooms, drug use and people hanging out in the parking lot on the property who did not stay at the hotel.

2

mark

20 Nov 2023

·

Stayed 7 nights

The property is unsafe no security Service is terrible Staff is rude Room was filthy

2

Alize

27 Aug 2023

·

Stayed 4 nights

There was a fight on property. It was a bloody handprint on the shower. Air conditioner was blowing out dirt. Staff wasn’t not responding to residents in a timely fashion.

4

Donna

15 Feb 2025

·

Stayed 1 night

My frige and microwave did not work. I notified staff, everyday. Problem was never fixed. I asked for another room. They were reluctant but agreed. A/C did not work in it. Elevator has a rubbing sound all the time. On my last day it got hung up , there was a very loud POP. It dropped a few inches or more. I was scared, all the others on the elevator assured me it happens every other day and sometimes your stuck i. It...

2

Gabriel

27 Jul 2025

·

Stayed 1 night

I didn’t even bother checking in once I got to the location. It’s bad, do not stay here. People loitering everywhere, drug use on the parking lot during early afternoon. The building is rundown, don’t bother wasting your time.

2

Jeremy

3 Dec 2024

·

Stayed 7 nights

Awful hotel. Its a live in. Kids everywhere, people literally smoking Marijuana right outside the front door. Place is dirty and loud and just down right Awful. Not even cheap. Stay away

2

Ricquelle

15 Nov 2023

·

Stayed 2 nights

Highly don’t recommend, it smells like cigarettes, people roaming the halls all night , there was a shooting in the parking lot the first day I checked in. Room smell like infestation

2

La shonda

12 May 2024

·

Stayed 10 nights

It is to noisy and unsafe

2

Chance

20 Nov 2024

·

Stayed 3 nights

There was throw up in the hallway and the elevator when we arrived. There was people in and out everywhere and staff was letting people through even though they didn’t have a key! The room hadn’t been cleaned in days there were blood stains on the fridge stains on the sheets, dirty and dust everywhere, the walls were all marked up it was completely disgusting. There was traffic in and out the hotel! Kids running everywhere drunks walking around loud talking I was scared to even take my luggage out my car! We stayed there for 2 hours enough time to find another hotel so we could leave!

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AI-generated summary based on recent guest reviews

Cleanliness

Multiple reviews report dirty rooms and common areas, strong odors (including smoke), and sightings of roaches, with stained linens and unclean bathrooms also noted. A few guests mentioned acceptable cleanliness, but the overall trend is negative.

Related guest reviews

4

Maxwell

16 Apr 2025

·

Stayed 1 night

The receptionist lady was kind and friendly, but the room itself had no bath towels. The toilet has not been scrubbed and God knows how long there is no ice machine.

2

Josias

9 Aug 2025

·

Stayed 1 night

If possible, never use this hotel. It's like a stinky checkout counter, everything was dirty. I arrived at the hotel three hours early and thought there would be a place to wait, but there wasn't. I spent three hours sitting on the floor at the hotel entrance. The temperature was 40°C. I asked to refill my water bottle and was denied. The blonde's concern was that I'd put on my sneakers, which I'd taken off due to the heat. I wouldn't wish what I went through at this place on anyone. se possível, nunca utilize esse hotel, parece um chequeiro fedido, tudo estava sujo. cheguei no hotel 3 horas antes, imaginei que teria um local para poder esperar, não tem. Fiquei 3 horas na entrada do hotel sentado no Chão. 40° a temperatura. Pedi para encher minha garrafa de água e foi negada. A preocupação da loira foi que eu coloquei o tênis que tinha retirado devido ao calor. Não desejo a ninguém o que passei neste local.

2

Ieasha

14 Nov 2024

·

Stayed 7 nights

Horrible experience.... Not in the best location either. Room was not cleaned at all, just the bed made up and counters wiped off. Room smelled like the previous guest had an animal. Floor had trash, animal urine stains, and animal hair. Thankfully I travel with cleaning supplies... I poured bleach on the floor and it began to fizz due to animal urine on the floor. Bathroom tub was filthy. Still had a ring around the tub and a broom or mop never touched the floor. When I got my key, as soon as I got passed the second door, I smelled cigarettes, marijuana, and uncleaness. The front desk clerks are nice, but housekeeping here is HORRIBLE. Place seem to be for those who use this place as a home. Premenant Guest sit on the back and hangout. If guest are coming off a plane, or coming from a long travel, be prepared to clean your own room..... I rather stay at the Palace Inn.

2

Jaime

20 Jun 2025

·

Stayed 2 nights

The property smelled, the floors had a strange film on them, the carpet in the hall looked dingy. We only stayed one of our nights, because the next morning we noticed a 3" roach on the wall. The staff members were very friendly and helpful.

4

MARIA

26 Jul 2023

·

Stayed 1 night

I had roaches crolling on the wall of my bathroom, also it was some kind of itching on my skin when I was sitting on the bed, something that I couldn't see is on the sheets and does bite on the skin.

2

Hugo

15 Oct 2024

·

Stayed 1 night

It was dirty and smelly

6

Angel Luis

20 Jun 2024

·

Stayed 14 nights

The room was musty, and the rugs were dirty.

4

Neville

27 Oct 2025

·

Stayed 7 nights

Terrible condition of room. Extremely Rude and unreasonable manager. Poor communication between staff. Substandard operation. Worse hotel experience I ever experienced. Smelled bad. Refrigerator was dirty on the top. Roaches in the room. They didn’t honor the arrangement of hotel.com.

2

ALLEN

13 Oct 2025

·

Stayed 7 nights

Dirty room

2

Chance

20 Nov 2024

·

Stayed 3 nights

There was throw up in the hallway and the elevator when we arrived. There was people in and out everywhere and staff was letting people through even though they didn’t have a key! The room hadn’t been cleaned in days there were blood stains on the fridge stains on the sheets, dirty and dust everywhere, the walls were all marked up it was completely disgusting. There was traffic in and out the hotel! Kids running everywhere drunks walking around loud talking I was scared to even take my luggage out my car! We stayed there for 2 hours enough time to find another hotel so we could leave!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are noisy and feel worn, with some reports of uncomfortable beds and dated fittings. Expect a basic setup rather than a polished or quiet environment.

Related guest reviews

2

John

8 Apr 2023

·

Stayed 1 night

Room smells of strong smoke and dog. Room is worn out. Part of blind is broken off. Hair in sheets.

2

Derrick

28 Jan 2025

·

Stayed 3 nights

Dog poop all around bldg Toilet was nasty. Noisy. Kids jumping around in rooms felt like floor was gonna fall down. Tv remote didn’t work people hanging around bldg look like they was up to no good.

4

Elsy

20 Jun 2023

·

Stayed 4 nights

For those checking this place out, listen to the reviews! I have stayed at Extend Stay locations before, but this one felt more like an apartment complex than a "hotel". The day we arrived, there was a strong smell all round of a specific "weedy" substance (which was constant throughout our stay there) and children running up and down the halls screaming. We had booked for a queen bed yet they gave us a room with a double instead (we have a queen bed at home so we KNOW what a queen bed is), which mind you, the bed skirt you see in the images, not there when we got into the room so we didn't know the bed was on a metal frame. The toilet looked like it was cleaned just on the outside so we had to go buy cleaning products to clean the inside. And yes, we also saw roaches in the room. In all honesty we debated looking for another extend stay in the area and just stay one night, but we found out they wouldn't refund the rest of our money so we stayed. The only good thing from this place was that the staff was very friendly and understanding when I told them that we had to leave before check out time. I honestly thought that this place wouldn't be as bad as the reviews said but don't make the same mistake I made, listen to the reviews.

2

George

27 Nov 2023

·

Stayed 1 night

Smell very bad people smoking weed outside, Roaches, the bed very very uncomfortable.

4

diana

3 Apr 2023

·

Stayed 1 night

The ladies at the desk were really nice and helpful. The smell of the whole place was bad, but the 4th floor took our breath away. We were told it was because dogs are allowed. There were people lingering outside, sleeping on the sidewalk and staring at us. The wall shook when our neighbor next door laid down.

2

Jeremy

3 Dec 2024

·

Stayed 7 nights

Awful hotel. Its a live in. Kids everywhere, people literally smoking Marijuana right outside the front door. Place is dirty and loud and just down right Awful. Not even cheap. Stay away

6

Angel Luis

20 Jun 2024

·

Stayed 14 nights

The room was musty, and the rugs were dirty.

2

La shonda

12 May 2024

·

Stayed 10 nights

It is to noisy and unsafe

8

Melisa

23 Jun 2024

·

Stayed 1 night

Although it was a very friendly staff And Very friendly people that Stay there There was an incident during the night due to an unruly Customer Who kept setting off the fire alarm in his room Throughout the night I believe Legal action was finally taken about 4:00 a.m.

2

Chance

20 Nov 2024

·

Stayed 3 nights

There was throw up in the hallway and the elevator when we arrived. There was people in and out everywhere and staff was letting people through even though they didn’t have a key! The room hadn’t been cleaned in days there were blood stains on the fridge stains on the sheets, dirty and dust everywhere, the walls were all marked up it was completely disgusting. There was traffic in and out the hotel! Kids running everywhere drunks walking around loud talking I was scared to even take my luggage out my car! We stayed there for 2 hours enough time to find another hotel so we could leave!

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: several guests praise friendly front-desk staff, while others report rudeness, delayed or closed check-in, and slow resolution of issues. Service consistency appears unreliable.

Related guest reviews

10

Antonia

6 Feb 2025

·

Stayed 1 night

Helpful and friendly staff!!!

2

Juan D

18 Mar 2025

·

Stayed 2 nights

I checked in at 10:00 pm and the room I was offered wasn't even ready, the bed wasn't made and staff had me waiting for over 30 min.

2

BRYANIE

1 Jun 2025

·

Stayed 2 nights

Terrible service. I would bit stay here again

10

Meagan

30 Jan 2025

·

Friendly staff great manager all around the boy great helps out a lot I would go anytime again and advise anybody else to go there very friendly pet friendly just a great experience

2

Javier

2 Oct 2022

·

Stayed 1 night

I want my money back because when I go to the hotel the office was close. I never use the hotel.

10

Porsha

23 Jul 2025

·

Stayed 7 nights

Great stay. The staff were very friendly. I will be back for an extended stay.

4

Neville

27 Oct 2025

·

Stayed 7 nights

Terrible condition of room. Extremely Rude and unreasonable manager. Poor communication between staff. Substandard operation. Worse hotel experience I ever experienced. Smelled bad. Refrigerator was dirty on the top. Roaches in the room. They didn’t honor the arrangement of hotel.com.

10

Trasontria

5 Aug 2025

·

Stayed 2 nights

The staff is amazing

2

Kelley

25 Aug 2023

·

Stayed 1 night

We got in atound 10:30pm to check in bc thats the time we got into town and no one wanted to help us the off ice was close..i called the number they had in window and the 1st person said they couldn't check anyone in due to power outage but i paid online and she hung up on me rudely so i called back after the 13th call someone else answer and checked us in right away..it 11pm by then we checked out at 530am bc i have work smfh not very much sleep very disappointed..I book rooms weekly NEVER AGAIN HERE..

8

Brian

21 Aug 2023

·

Stayed 1 night

It was a good stay. Had a little smell in the hall ways. I didn't get no towels, but other than that, it was good. This hotel has alot of ppl staying there long term.

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AI-generated summary based on recent guest reviews

Location

Multiple reviews describe the immediate area and on-site surroundings as unsafe or uncomfortable, with loitering, smoking, and occasional disturbances. This may not suit travelers seeking a calm environment.

Related guest reviews

2

Perry

17 Oct 2024

·

Stayed 2 nights

Dirty rooms, drug use and people hanging out in the parking lot on the property who did not stay at the hotel.

2

Carlos

11 May 2023

·

Stayed 1 night

Front desk clerk was very friendly. The property itself horrible. The guest were scary. A lot of drug users obviously. Next to a truck stop. I was there for one hour and left. The smell of marihuna was terrible. I wasted my money.

2

Ieasha

14 Nov 2024

·

Stayed 7 nights

Horrible experience.... Not in the best location either. Room was not cleaned at all, just the bed made up and counters wiped off. Room smelled like the previous guest had an animal. Floor had trash, animal urine stains, and animal hair. Thankfully I travel with cleaning supplies... I poured bleach on the floor and it began to fizz due to animal urine on the floor. Bathroom tub was filthy. Still had a ring around the tub and a broom or mop never touched the floor. When I got my key, as soon as I got passed the second door, I smelled cigarettes, marijuana, and uncleaness. The front desk clerks are nice, but housekeeping here is HORRIBLE. Place seem to be for those who use this place as a home. Premenant Guest sit on the back and hangout. If guest are coming off a plane, or coming from a long travel, be prepared to clean your own room..... I rather stay at the Palace Inn.

2

mark

20 Nov 2023

·

Stayed 7 nights

The property is unsafe no security Service is terrible Staff is rude Room was filthy

2

Gabriel

27 Jul 2025

·

Stayed 1 night

I didn’t even bother checking in once I got to the location. It’s bad, do not stay here. People loitering everywhere, drug use on the parking lot during early afternoon. The building is rundown, don’t bother wasting your time.

4

diana

3 Apr 2023

·

Stayed 1 night

The ladies at the desk were really nice and helpful. The smell of the whole place was bad, but the 4th floor took our breath away. We were told it was because dogs are allowed. There were people lingering outside, sleeping on the sidewalk and staring at us. The wall shook when our neighbor next door laid down.

2

Jeremy

3 Dec 2024

·

Stayed 7 nights

Awful hotel. Its a live in. Kids everywhere, people literally smoking Marijuana right outside the front door. Place is dirty and loud and just down right Awful. Not even cheap. Stay away

2

Ricquelle

15 Nov 2023

·

Stayed 2 nights

Highly don’t recommend, it smells like cigarettes, people roaming the halls all night , there was a shooting in the parking lot the first day I checked in. Room smell like infestation

2

La shonda

12 May 2024

·

Stayed 10 nights

It is to noisy and unsafe

2

Chance

20 Nov 2024

·

Stayed 3 nights

There was throw up in the hallway and the elevator when we arrived. There was people in and out everywhere and staff was letting people through even though they didn’t have a key! The room hadn’t been cleaned in days there were blood stains on the fridge stains on the sheets, dirty and dust everywhere, the walls were all marked up it was completely disgusting. There was traffic in and out the hotel! Kids running everywhere drunks walking around loud talking I was scared to even take my luggage out my car! We stayed there for 2 hours enough time to find another hotel so we could leave!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$45
February	US$53
March	US$50
April	US$49
May	US$48
June	US$50
July	US$52
August	US$47
September	US$47
October	US$50
November	US$57
December	US$47

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $61	9 $47	10 $47	11 $47	12 $48
13 $48	14 $48	15 $48	16 $49	17 $48	18 $47	19 $49
20 $47	21 $48	22 $47	23 $48	24 $48	25 $47	26 $48
27 $48	28 $46	29 $48	30 $46

Su	Mo	Tu	We	Th	Fr	Sa
				1 $51	2 $51	3 $51
4 $51	5 $55	6 $55	7 $55	8 $56	9 $55	10 $55
11 $55	12 $55	13 $55	14 $55	15 $55	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

WoodSpring Suites Houston I-45 Airtex

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