Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Spring, Texas, within a 10-minute drive of Cynthia Woods Mitchell Pavilion and Avantis Healthcare. It is 2.3 miles from ExxonMobil Campus and 3.3 miles from Bowlero Woodlands.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests. The pool is open from 11:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children 17 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

SureStay Hotel by Best Western Spring North Houston

Average nightly price at SureStay Hotel by Best Western Spring North Houston by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$56
March	US$62
April	US$63
May	US$62
June	US$60
July	US$59
August	US$53
September	US$52
October	US$62
November	US$63
December	US$58

What guests think

At SureStay Hotel by Best Western Spring North Houston, guests frequently praise the friendly, accommodating staff and budget-friendly rates, while feedback is mixed on room quality, maintenance, and cleanliness across stays.

Common concerns include noisy or unreliable AC and inconsistent hot water, smoke odors in non-smoking rooms, limited housekeeping, the lack of an elevator for upper floors, and a basic breakfast. Positives mentioned include clean pool and hot tub, free parking, in-room microwave and fridge in some rooms, and a convenient location near I-45 and The Woodlands. Expect a value stay with friendly service but variable room and amenity experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the clean pool and hot tub and the free parking. Several note there is no elevator, which makes upper floors inconvenient.

Related guest reviews

10

Jeri

30 Jan 2024

·

Stayed 1 night

Ahmed always is welcoming of and very professional! My only complaint is the ice machine not working, otherwise love staying there!

10

Maria

4 Jun 2024

·

Stayed 1 night

Love it pool and hot tube was clean

8

Sam

9 Mar 2024

·

Stayed 1 night

Parking

8

Kelly

26 May 2024

·

Stayed 1 night

Hotel was simple and clean. The beds were a little to firm for my liking but super clean and smelled nice..when it was time to shower did not have cold water, only hot and that’s a first for me to experience. Usually it’s the hot that doesn’t work. The pool and hot tub was clean and refreshing. I would definitely stay again.

8

Marian

3 Feb 2024

·

Stayed 1 night

No elevators and traveling with a disabled person was a little challenging.

4

Anita

9 Jul 2025

·

Stayed 1 night

The wise old clerk put to older women on the 3rd floor, no elevator and we were the only ones and no coffee.

10

Donna

2 Sept 2023

·

Stayed 1 night

No elevator. We did not ask for handicap accessible, and we should have. All their handicap rooms are 1 bedroom downstairs

10

Maria

24 Jun 2024

·

Stayed 1 night

I come here often i like it but this time we had loud pol next to use with music on..but when night came it settled down love the pool and hot tub

10

Steven

23 Mar 2023

·

Stayed 1 night

Very pleasant staff and free parking, closed to lots of fast food, the Woodland, and on I45.

6

DeShonda

30 Sept 2024

·

Stayed 1 night

The property was not how I expected. My king room was not available at check in so I had to get a queen on the 3rd floor which was very inconvenient since I had several big bags only good thing was late check out.

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Cleanliness

Cleanliness is inconsistent: multiple reviews cite stained linens, dirty or worn tubs, smoke smells, and occasional pests, while others found rooms clean.

Related guest reviews

2

Kieymara

23 Jan 2023

·

Stayed 7 nights

The property on the outside was updated but the inside was not. The door had a big crack from top to bottom where you could see and hear outside noise and feel air coming in. Also the sheets on the bed had stains on it and the bed was made up. The bathroom tub was nasty looking but I decided not to stay there after I saw all that

10

Angela

13 Jan 2024

·

Stayed 1 night

Staff was kind, helpful. The room was spacious and very clean. The exterior was clean and safe.

4

Shawnna

25 Jun 2023

·

Stayed 1 night

The picture is very very misleading. This property is gross. The towel in our room had marinara sauce on it. Stains all over the sheets. Will never stay here again. the walls were gross. I don't think they clean very well.

8

Mandy

15 Aug 2025

·

Stayed 1 night

Staff was friendly and helpful. Reserved room was supposed to be non smoking but stench of smoke was lingering

2

Marco

3 Nov 2024

·

Stayed 26 nights

The place is terrible has roaches. The bathtub was literally painted with paint as peeling. The sink was always getting clogged up. I would never stay there again.

6

Kimberly

28 Mar 2024

·

Stayed 1 night

Thismotel was very inexpensive and clean, and breakfast left a lot to be desired since it was only biscuits, gravy, cereal, and waffles. had a few of the interstate and was very noisy. Bathroom tub was not clean..

2

Glen

19 May 2025

·

Stayed 4 nights

No hot water for showers for 2 days of my stay, and if I was lucky got a luke warm shower at best. The A/C unit was very noisey. No dresser for clothing. Floors were dirty. Lighting was dim. Toilet seat was broken on arrival.

10

Monica

26 Feb 2024

·

Stayed 2 nights

We had a very pleasant weekend stay. The staff was friendly, the room clean, and bed comfy. Would definetely recommend.

2

Nicole

5 Mar 2024

·

Stayed 3 nights

Property was old, dirty and outdated

10

Andrea

7 Jul 2024

·

Stayed 1 night

Super sweep people every time I visit and super clean every time.

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Rooms

Room comfort and features vary; some liked comfortable beds and the microwave/fridge, but others reported loud or underperforming AC, outside or highway noise, smoke odors, and occasional small rooms.

Related guest reviews

6

joseph

1 Jul 2025

·

Stayed 1 night

Place looked ok- It was a less than average. The room was clean, but the AC unit was loud and noisy. The breakfast was lacking- tiny biscuits and gravy and no Juice. What is going on with these hotels? If you don't want to include a continental breakfast, just remove it from the amenities you offer. I unfortunately booked with two different hotels in the area and both no juice available. maybe this is a thing. I would not return to this hotel if I was returning to the area.

6

Michelle

15 Jul 2023

·

Stayed 1 night

Checking in was fine. Got to our room and the ac was not on.... literally took about 6 hours to cool the room down. Bed was not very comfortable. Shower was like being water needled. Great price though.. lol.

4

JOSE

2 Apr 2023

·

Stayed 1 night

AC did not work. Its was 81 degrees in tge room

10

Sandra

12 Oct 2024

·

Stayed 1 night

The staff was very welcoming. Check-in was quick. The room is clean and the bed is nice and soft. I like the microwave and the large refrigerator.

6

Kimberly

28 Mar 2024

·

Stayed 1 night

Thismotel was very inexpensive and clean, and breakfast left a lot to be desired since it was only biscuits, gravy, cereal, and waffles. had a few of the interstate and was very noisy. Bathroom tub was not clean..

2

Glen

19 May 2025

·

Stayed 4 nights

No hot water for showers for 2 days of my stay, and if I was lucky got a luke warm shower at best. The A/C unit was very noisey. No dresser for clothing. Floors were dirty. Lighting was dim. Toilet seat was broken on arrival.

8

Jeff

23 Jun 2025

·

Stayed 4 nights

A bit out of the way, but for the price, it was an otherwise comfortable stay. Pros: microwave and fridge. Cons: light shining under the blinds and staff ignoring Do Not Disturb door sign.

10

Brian

4 Apr 2025

·

Stayed 2 nights

Great service. Bed was very comfortable. Very quiet.

10

Stephanie

22 Jun 2025

·

Stayed 2 nights

It was nice. Rooms clean bed were a little hard to my liking.

8

Rachelle

10 Mar 2025

·

Stayed 1 night

The room was “clean” from a woman’s perspective, ugh… but for a man, it was perfectly fine. Women tend to be more picky. I am guilty of that. It was not nasty. We stayed there( myself and my 15 yr old son) for 1 night. He had a 7on7 football tournament so this didn’t break the bank. The room smelled like cigarettes, and it was noisy outside over night. Would I stay again? Only in that exact situation. The room was $83 so … No real complaints

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Service

Staff are widely described as friendly, professional, and helpful with easy check-in. However, repeated issues include reserved features not honored (e.g., kitchenette or roll-in shower), limited follow-up, and occasional housekeeping lapses.

Related guest reviews

10

Jeri

13 Nov 2023

·

Stayed 1 night

Jak amd Arman are always kind and professional.

10

Jeri

11 Mar 2025

·

Stayed 1 night

I always love staying here! I have not had any issues. The staff is professional, kind, and welcoming!

10

Jeri Rodney

1 Jul 2025

·

Stayed 1 night

I always stay here and recommend it. The staff is professional and kind.

10

Chrisandra

16 Aug 2025

·

Stayed 4 nights

Well got there to check in and front desk tells me they have no kitchenette or wheelchair shower. Both was on my reservations on my phone through hotels.com. The desk man says he will get in touch with manager and work out a discount on room. Well today we check out and no discount. I would like them to reimburse me at least 20 dollars per night for 4 nights we stayed. Other than that we had a good time and the people was nice too. I would stay again if I was in the woodlands. It felt like home away from home. But no kitchenette or roll in shower!

2

michael

13 Jul 2024

·

Stayed 1 night

The property called and said they had no rooms, I had to book elsewhere, I should not be charged anything for this booking.

10

Jeri Rodney

15 Jul 2025

·

Stayed 1 night

Love the staff! Everyone is professional and kind. The hotel is nice. Always stay here on my business trips.

10

Jeri

18 Mar 2025

·

Stayed 1 night

I always stay here on my business trips. I have not had any issues. The staff is always professional, welcoming, and kind.

10

Mandy

31 Jul 2025

·

Stayed 1 night

Staff was friendly, checkin was convenient. Will stay again!

2

Victor

22 Jun 2025

·

Stayed 2 nights

The shower water alternated from cold and hot water ever minute. The place didn't have table in the room. I called to inquire about the amenities needed and I was told l will get a call right back, no call. Not staying there in the future

10

Jeri Rodney

10 Jul 2025

·

Stayed 1 night

They always take good care of me! The staff is professional and kind! I don’t ever have any issues here.

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Location

Convenient to I-45, The Woodlands, and nearby restaurants; some mention quiet surroundings. A few guests noted noise and occasional safety concerns.

Related guest reviews

8

Kees

19 Mar 2025

·

Stayed 5 nights

Decent room for a reasonable price, close to the Woodlands.

10

Jeri

18 Feb 2025

·

Stayed 1 night

I always love staying here on my business trips. The staff is excellent! The surroundings are quiet and easy to get on the freeway. Shopping and hospitals are close by.

8

MUHENG

12 May 2025

·

Stayed 1 night

Great location and helpful staff. Docking a point because the price dropped cheaper on day of check in then when I made the reservation

10

Padraic

16 Mar 2024

·

Stayed 3 nights

Nice Hotel in a Great Location. Staff are excellent. Complimentary Breakfast every morning. Will be back.

2

Rayla

18 Jun 2024

·

Stayed 1 night

I booked the room at last minute. There was 30min. from the time of booking until I checked in. The hotel lobby was dirty and had a bad odor. When I went to the room, it was dirty and the ac was not working. The front desk person came by and checked the room. He said the AC would work in 10 min. I told him I was worried about the area and if they had security. He said no, and to park my car by the front office, which meant I would have to walk around to the back side of the hotel to access my room. I did not feel safe. They would not refund my payment and I went to another hotel.

10

Padraic

24 Mar 2024

·

Stayed 3 nights

Excellent Hotel and great location.

6

Kimberly

28 Mar 2024

·

Stayed 1 night

Thismotel was very inexpensive and clean, and breakfast left a lot to be desired since it was only biscuits, gravy, cereal, and waffles. had a few of the interstate and was very noisy. Bathroom tub was not clean..

10

Steven

23 Mar 2023

·

Stayed 1 night

Very pleasant staff and free parking, closed to lots of fast food, the Woodland, and on I45.

8

Steven

14 Mar 2023

·

Stayed 12 nights

The staff were extremely helpful and accommodating. Young lady in the office was very polite. Hotel close to lots of restaurants.

8

Rachelle

10 Mar 2025

·

Stayed 1 night

The room was “clean” from a woman’s perspective, ugh… but for a man, it was perfectly fine. Women tend to be more picky. I am guilty of that. It was not nasty. We stayed there( myself and my 15 yr old son) for 1 night. He had a 7on7 football tournament so this didn’t break the bank. The room smelled like cigarettes, and it was noisy outside over night. Would I stay again? Only in that exact situation. The room was $83 so … No real complaints

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Dining

Breakfast is simple with limited items such as biscuits and gravy, and several guests were disappointed, though a few enjoyed it.

Related guest reviews

10

Garnett

2 Aug 2023

·

Stayed 2 nights

It’s quite and the management work with the client he work with us to the payments and. It’s also clean the lady who prepared the breakfast she’s so nice and give us what we need thank for letting me stay there

6

joseph

1 Jul 2025

·

Stayed 1 night

Place looked ok- It was a less than average. The room was clean, but the AC unit was loud and noisy. The breakfast was lacking- tiny biscuits and gravy and no Juice. What is going on with these hotels? If you don't want to include a continental breakfast, just remove it from the amenities you offer. I unfortunately booked with two different hotels in the area and both no juice available. maybe this is a thing. I would not return to this hotel if I was returning to the area.

4

Mehdi

24 Sept 2023

·

Stayed 1 night

The breakfast was not good. Not worth the price

10

Padraic

16 Mar 2024

·

Stayed 3 nights

Nice Hotel in a Great Location. Staff are excellent. Complimentary Breakfast every morning. Will be back.

6

victor

28 Jul 2024

·

Stayed 2 nights

The Continental breakfast?; coffee and juice and mini biscuits. That's was it

6

Kimberly

28 Mar 2024

·

Stayed 1 night

Thismotel was very inexpensive and clean, and breakfast left a lot to be desired since it was only biscuits, gravy, cereal, and waffles. had a few of the interstate and was very noisy. Bathroom tub was not clean..

10

Anna marie

15 Jun 2025

·

Stayed 1 night

Comfortable bed and food is great

10

Megan

4 Oct 2023

·

Stayed 1 night

I think that for the price of this motel, it is very nice. The staff so far have seemed to be very understanding and actually nice. The breakfast is great and it’s very clean. I like the rooms and I am all around pleased.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $54	2 $54	3 $52	4 $52	5 $54	6 $56	7 $59
8 $52	9 $52	10 $52	11 $52	12 $52	13 $58	14 $58
15 $52	16 $52	17 $52	18 $52	19 $52	20 $61	21 $61
22 $53	23 $53	24 $53	25 $56	26 $56	27 $61	28 $63
29 $57	30 $55

SureStay Hotel by Best Western Spring North Houston

Prices for SureStay Hotel by Best Western Spring North Houston

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Kitchenette

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Guest reviews of SureStay Hotel by Best Western Spring North Houston

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Spring North Houston

Considering this hotel for your Houston (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $88
25 $52	26 $54	27 $52	28 $55	29 $52	30 $56	31 $57