Is parking available at the hotel?

Valet parking is available at a fee of USD 70.00 per night, which includes in/out privileges. Reservations for parking are not mentioned, so it is advisable to inquire directly with the hotel for availability.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee, approximately USD 20.00 to 35.00 for adults and USD 6.00 to 19.00 for children.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. It is advisable to contact the hotel for specific arrangements and features.

What is the location of the hotel in relation to key landmarks?

The hotel is located in the heart of San Antonio, within a 10-minute walk of the River Walk and San Antonio River. It is 0.3 miles from the Henry B. González Convention Center and 0.5 miles from the Alamo.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM. The pool is seasonal, so availability may vary.

What are the hotel's policies regarding children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to check directly with the hotel for any age-related policies.

Plaza San Antonio Hotel & Spa

Average nightly price at Plaza San Antonio Hotel & Spa, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$186
February	US$254
March	US$228
April	US$237
May	US$185
June	US$206
July	US$179
August	US$176
September	US$207
October	US$218
November	US$183
December	US$207

What guests think

Plaza San Antonio Hotel & Spa, Autograph Collection draws praise for welcoming staff, clean modern rooms, and a resort-like courtyard with a lively pool, plus a convenient walkable location near the River Walk and local attractions.

Many guests commend consistently warm, attentive service throughout the stay. Common frustrations include expensive and sometimes slow valet parking, a daily destination fee, and ongoing area construction that can make access and walking routes confusing. Food and drinks are widely liked, though service speed and consistency vary by time and venue. Expect a stylish, service-forward stay with occasional parking and construction hassles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Resort-style outdoor areas with a large pool, cabanas, and lively bars are praised, and the spa receives frequent compliments; some guests also note a good gym. Valet-only parking is expensive and can be crowded, slow, or disorganized during busy periods.

Related guest reviews

10

Joseph

26 May 2025

·

Stayed 1 night

Parking/Valet definitely needs more space

6

Jason

20 Mar 2025

·

Stayed 2 nights

Biggest disappointment by far was no mention of off-site parking being “4 blocks away” (host’s words, not mine). Only onsite option is valet which comes at the incredible price of $70/night. Maybe waiving this while the entire neighborhood around the hotel is under construction would be a great move for hotel guests? Don’t get your hopes up when the valet app asks you for your validation code either - I asked - “it should be do that” was the answer I was given.

6

Jesus

27 May 2024

·

Stayed 2 nights

The hotel and team were great. Valet parking is a circus we waited over an hour after calling them to have our car ready to leave one of the days they were there. The day we were going to check out it was also an hour wait because they had lost our keys. Unfortunately, we weren't the only family having this experience.

10

Catherine

18 Nov 2024

·

Stayed 2 nights

The Plaza is a gorgeous property that pays attention to every detail. The staff is all very friendly and willing to help in any way. Great pool, very nice gym and the spa is also a dream!

8

Steve

7 Sept 2025

·

Stayed 3 nights

Great place to stay and easy to get to food and river walk. Only thing to be aware of is don’t velvet park. $60 a day and they park under trees and bird poop. Also didn’t lock our car.

10

robert

28 Jul 2025

·

Stayed 1 night

was greeted by everyone; very clean; very good drinks and appetizers We also did a couples massage and oh my that was the best...Thank you Christy and Christine

10

Phillip

26 Jul 2025

·

Stayed 3 nights

As a newly renovated property, the Plaza San Antonio proved to be a relaxing, comfortable, fun and satisfying stay! The king room is beautifully decorated, spacious and comfortable. The outdoor areas, including two bars, seating areas and a spectacular pool made the stay all the more perfect! It’s also close to many great restaurants and attractions!

10

Marcos

27 Oct 2024

·

Stayed 1 night

Everything was good except that you had to pay for valet parking which is a little pricey but overall was great!

10

Melanie

27 Sept 2024

·

Stayed 1 night

Very nice hotel with a huge outdoor yard and pool considering the location. The staff is very friendly. The restaurant is good too. On the other side though, the valet parking fee is outrageous. Street parking is limited, expensive and construction work everywhere. Parking here is more expensive than LA or NYC, it's ridiculous.

10

Jordy

15 Aug 2025

·

Stayed 1 night

Excellent pool and service

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Cleanliness

Cleanliness is widely praised across rooms and public spaces, with many describing the hotel as spotless. A few reports mention a murky pool, isolated bathroom mildew, or occasional housekeeping misses.

Related guest reviews

10

Michiko

23 Jul 2025

·

Stayed 2 nights

A+++!! We ended up at the Plaza San Antonio due to another hotel’s booking was cancelled by mistake during a conference week. We frantically looked for another hotel within a walking distance to the convention center, for a reasonable price. We got the jackpot! Everyone at the Plaza San Antonio was so kind and helpful. The hotel was spotless and luxurious! We had NO COMPLAINTS WHATSOEVER!! We will come back for sure!

10

Jamieson

25 Jun 2025

·

Stayed 3 nights

The rooms were very nice and super clean. The Pool and Bar/Restaurant area was like a small resort. Everything smelled fresh. It was all beautiful

10

Mhd

13 Mar 2025

·

Stayed 1 night

Clean rooms, friendly staff

6

Sara

4 Aug 2025

·

Stayed 1 night

The room was beautiful and clean. We were disappointed with how hot the room was. We tried to turn down the AC but it wouldn’t work all night. The pool water was very murky, I didn’t want to let the kids swim in it, so that was disappointing as we were only staying one night. We went to dinner and the drink I ordered “texas sunset” I think, was watered down. They did switch it out for a wine that was delicious though. My kids got their food and finished before my husband and I even got ours. The service was slow, but the food was pretty good. We also got charged a $150 maintenance fee each day, even though we were only staying 1 night. Didn’t expect that $300 charge, although they said it should fall off my account, we’ll see. 3 out 5. I don’t think I’ll stay here again.

10

Tynille

14 Jul 2025

·

Stayed 2 nights

The property was elegant, clean and great pool area.

8

Thanuja

30 Dec 2024

·

Stayed 2 nights

Room did not get cleaned in the 2 days we were there.

6

melissa

27 May 2024

·

Stayed 2 nights

It is a clean hotel except for all the construction and parking you have to pay the elevators are dirty and the pool looks Murky and alot of flies and bees.

10

Kylea

8 Jul 2024

·

Stayed 1 night

We loved everything about this hotel on our quick trip to San Antonio. It was spotlessly clean everywhere, the staff were all incredibly friendly and helpful, the room was comfortable, and the pool and gardens were beautiful. I would definitely stay here again.

10

Julie

14 Sept 2025

·

Stayed 1 night

Wonderful stay in downtown San Antonio. The grounds were beautiful and clean. The staff friendly, welcoming, and helpful. Our room was warm and so comfortable. Enjoyed our stay so very much. Will be back for sure. 💕

4

Christopher

21 Oct 2024

·

Stayed 2 nights

Would not recommend this property. Mildew in bathroom and mold it appears. Also ran out of food for room service

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Rooms

Rooms are modern and often spacious and comfortable, with some balconies and pleasant views. Drawbacks include an unconventional bathroom-first layout in some rooms, occasional AC or bed-comfort issues, and sporadic noise from the courtyard or street.

Related guest reviews

10

Sydney

5 Jan 2025

·

Stayed 1 night

Loved the location and staff. Plus that it has a balcony.

10

Steve

26 Jan 2025

·

Stayed 2 nights

The hotel was beautifully renovated. The decor and grounds were beautiful. The rooms were nice and spacious. Loved the patio off each room. The location is great for the local scene. Many food and drinks options.

8

James

18 Dec 2024

·

Stayed 1 night

Overall, we had a nice stay, but the layout of the rooms is very odd - the entrance to the room opens directly into the bathroom area and the living and sleeping area is accessed by walking through the bathroom. There is a separate toilet vestibule, but privacy is definitely compromised.

10

Eduardo

19 May 2025

·

Stayed 1 night

You sleep very well, no noise and good mattresses and sheets.

6

Beverly

21 Oct 2025

·

Stayed 2 nights

It was sad to see that the once very upscale Plaza hotel is now just a basic Marriott. There’s nothing wrong with Marriott, but this hotel is supposed to be one of the top and it’s not. They gutted the lobby, so there was no place to sit and wait for friends or to relax Instead they put in restaurant and bar that could some time be very loud. Food in the restaurant was average when it used to be gourmet before the takeover. Room was very clean, but no really comfortable chairs. The desk chair did not have rollers on it so it would not slide out on the carpet, but had to be lifted up and moved if you wanted to sit in it. The sofa was too firm and had no armrests. The bed was too firm for mine and my husband’s taste. I had to bring a chair from the patio to sit comfortably in the room. There was a refrigerator in the room, but it was so narrow from front to back, and could not put a plastic container of watermelon that I got at H-E-B in the refrigerator. No feeling of upscale accommodation here. All the staff were great. They made the stay much more pleasurable than it would’ve been. The day we checked out, there were quite a few people checking out (Sun.) and there was a wedding shower so I guess a lot of people using valet parking. We called ahead to get a porter to come to our room because we both have a disability so we needed help. After 30 minutes they never came and then more than 30 min to get the car after paying $59 a day valet. Won’t stay again.

10

Shui

23 Feb 2025

·

Stayed 3 nights

It was a little bit noisy Sat night since our room was facing the bar in the courtyard. The remaining nights were pretty quiet with good sound proof between rooms. Newly renovated rooms very clean and modern. The check in lobby is a little small though.

10

Phillip

26 Jul 2025

·

Stayed 3 nights

As a newly renovated property, the Plaza San Antonio proved to be a relaxing, comfortable, fun and satisfying stay! The king room is beautifully decorated, spacious and comfortable. The outdoor areas, including two bars, seating areas and a spectacular pool made the stay all the more perfect! It’s also close to many great restaurants and attractions!

8

Rob Roy

20 Apr 2025

·

Stayed 1 night

I arrived early and wanted to pre-register so when i came back at 9 PM i could just go to my room. Well i was surprised when they told me there was a fee for that. Not at all happy so i didnt. No place on the property to park. Manditory valet parking. However, the room was very comfortable and clean. Strange though, that you enter into the room through the bathroom. Still, it was a nice room. Would prefer coffee instead of expresso in the room but all in all, it was a nice experience but i think i will go elsewhere next time im in town

10

Joseph

16 Apr 2024

·

Stayed 1 night

Absolutely beautiful space, very friendly staff. The beds were a little stiff but the hotel was absolutely stunning! A totally great vibe

6

Trent

11 Jul 2024

·

Stayed 1 night

The hotel itself is amazing - super clean, very modern, the amenities are high end, nice restaurant …. However, the room was HOT. We had our air set low, but the room never really cooled off, so we didn’t sleep well throughout the night.

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Service

Service is frequently described as friendly, attentive, and proactive across the property. Some guests reported rude or slow bar staff, valet delays, or rare service failures such as overbooking.

Related guest reviews

10

Bobby

28 Sept 2025

·

Stayed 1 night

The customer service at this hotel is unmatched and that is from everyone we came into contact with. Rather the valet, front desk, the bellhop, and the restaurant staff everyone wanted to ensure we were satisfied. This was an extremely busy weekend with a concert in town and they could have been overwhelmed with the demands but not here. Kudos to the leadership setting the right expectations and the amazing staff for delivering. Hotel was extremely clean and well kept. We highly recommend!

10

Jason

8 May 2025

·

Stayed 1 night

They accidentally gave us a room that one of their employees was painting. When we went back down to get a different room they were so apologetic to us. It really wasn’t a big deal. They gave us an upgraded room, the front desk clerk apologized, the manager allied us in the room to apologize, they then sent us a piece of cheesecake and then after we got back from the concert we went to we got a hand written apology note. They went above and beyond to make our one night stay fantastic.

2

Catherine

19 Jan 2025

·

Stayed 1 night

The staff was rude. They over charged my card for incidentals. I woke the day after check in with 4 incidental charges with 1 room charge. Then front desk person told me they weren’t “charges”. I ask then what are they. She said “pending charges”. Refused to get management. Refused to discuss the itemized bill. When I came around the corner she was bad mouthing me to other guests. Nice. I contacted and contested every charge associated with this stay. I also contacted the property to refund my stay to Expedia. They banged room service carts down the hall at 3:30 am. So I didn’t sleep. My husband and Inwere getting away before my next round of chemo. So literally this is an not only an outrage but just heartbreaking. With staff like this, i you ou definitely will not be getting very far.

10

Marguerita

22 Jun 2025

·

Stayed 1 night

Service, Service, Service - outstanding! From Ian and the front desk who checked us in and gave us the property scoop, Louis our Bellman and Ray with valet - could not have delivered better service. Sometimes it’s the staff that make your stay and they delivered as well as Kat poolside. Would definitely stay there again. The only negative was the bartender in Corrine - not friendly at all - not even a good morning. Clearly he was put out with my free coffee and lost out on a nice tip.

10

Cara

27 May 2025

·

Stayed 2 nights

The hotel was beautiful! Modern, chic and clean. The front desk staff was so kind and welcoming. The negative things I’d have to say is in the restaurant off the lobby took over 30min to get you food and for the prices it was marginal. Service was not great. Also valet on a Saturday evening was packed and it took 30 min to get your car. I think better staffing and systems could fix that. The gentleman working valet were very nice and apologized for how long it took. Valet was expensive I thought. Overall I’d be back, a great location. We loved renting the bikes!

6

Mark

7 Jul 2025

·

Stayed 1 night

The hotel overall is very nice. Especially love the pool and cabana area. Very disappointed in the Corine bar service. The bar staff members were not friendly, not attentive, acted as if they made world class drinks but delivered below average results. I waited at the bar for over half an hour before an acknowledgement most times when getting new drinks. Was ready to rack up a big bar tab to celebrate my birthday with family. Their loss

10

David

7 Jun 2024

·

Stayed 6 nights

Such a great location with a super friendly staff! Bar and restaurant in the hotel were both great and again, staff super friendly. You can walk anywhere from this location and not be in a noisy area at night.

2

Christina

8 Dec 2025

·

Stayed 1 night

It took over 30 minutes to pull in the check in. Buses were parked on both sides of the road and blocking guests from entering and leaving. Then when we went to check in we had been moved to the kimpton instead. The staff at the plaza was very nice but not at the kimpton. We were treated rudely

10

Anthony

1 Feb 2025

·

Stayed 1 night

Beautiful place and great customer service

10

Timothy

29 Aug 2025

·

Stayed 1 night

Staff was fabulous, property was stunning, we didn’t have to worry about anything. Would return again and recommend to our friends.

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Location

Convenient, walkable location near the River Walk, Alamo, and downtown dining. Area construction is a recurring issue that complicates driving, valet access, and walks at times.

Related guest reviews

10

Olga

27 May 2024

·

Stayed 2 nights

The area around the property was under construction, which made it a little difficult to access different areas.

10

Maria Gabriela

6 Jul 2025

·

Stayed 1 night

Great, recently renovated Marriott hotel. Room and bathroom were spotless. We dined at the restaurant Corinne and we were also pleased with our meal. The street surrounding the hotel is under construction but it didn’t prevent us from walking around. When the construction is finished though, it will be a really nice, well located area to enjoy. It seems that more restaurants and entertainment are coming up soon.

10

Christopher

27 Jul 2025

·

Stayed 1 night

Great location in San Antonio, close to Southtown and nice restaurants. Construction was underway but that’s not going anywhere anytime soon

10

Shawn

22 Sept 2025

·

Stayed 4 nights

Staff were great. Friendly and attentive. Great location to the River Walk. Great food onsite but walking distance to local food. Walking distance to a few other attractions.

10

Claudia

8 Jul 2025

·

Stayed 1 night

The property is beautiful and in a great location with great walking distance to alamo dome and shops/restaurants nearby.

8

GAIL

21 Apr 2024

·

Stayed 1 night

Construction was continuing to go on across the street. The construction blocked the street entrance to the hotel traffic upon entering and leaving the hotel.

10

Kathy

2 Jun 2025

·

Stayed 3 nights

The staff was very friendly and accommodating. The hotel was walking distance to Riverwalk and the Alamo. The onsite restaurant was very good also. It was a nice option when we were too tired to walk to eat !

10

cynthia

8 Sept 2025

·

Stayed 1 night

Great location walking distance to the Alamodome

10

Renea

12 Oct 2024

·

Stayed 2 nights

Staff were extremely helpful and friendly. Only inconvenience was the road construction. Walking to Riverwalk was easy.

10

ALLA

19 Jul 2024

·

Stayed 2 nights

The area was under construction difficult to drive and walk

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Dining

On-site dining and drinks are often praised, including Corinne and poolside options. Service can be slow or inconsistent at times, with occasional order errors, limited breakfast availability, or uneven bar interactions.

Related guest reviews

4

Annabel

29 Dec 2025

·

Stayed 2 nights

Restaurant experience was a disaster and the staff did not go above and beyond to rectify the situation. I was not aware of any fees before being charged which is unacceptable.

10

Jamieson

25 Jun 2025

·

Stayed 3 nights

The rooms were very nice and super clean. The Pool and Bar/Restaurant area was like a small resort. Everything smelled fresh. It was all beautiful

8

Lockwood

31 Dec 2025

·

Stayed 3 nights

Nice spacious rooms in excellent condition. Delicious food at Corinne

8

Aubri

18 Aug 2025

·

Stayed 14 nights

It was overall an excellent stay. A few things just took it down a notch for me. First: Hotel is beautiful and well maintained. The scent floating through the vents is very relaxing. The food and drinks are pretty good. The staff is very friendly and attentive. The amenities are really good. Although I wish the pool chairs were a little cleaner. But when you have pool parties over the weekend, they are probably hard to maintain day to day. Drawbacks: upon checkin, I was given a room with no balcony and no view. Nobody should ever get that room. I think it was because I booked through Hotels.com, and maybe they give the snicklefritz to Hotels.com customers. But I asked to move rooms and was immediately accommodated. The 2nd morning I was there, there was a roach in my room. I understand they can’t control things like this all the time but, I have a serious fear of roaches and it disturbed my comfort level. Another thing, the pool bar had sooo many bee’s. I got stung! But the staff had tweezers and ointment which helped tremendously. But maybe investing in some bug zappers or something could have helped. Lastly, I had breakfast one morning, asked for decaf, and was served caffeinated coffee from a decaf pot. The only reason why I am complaining about this is because I am highly sensitive to caffeine and the side effects ruined my whole day. But I was comped breakfast. I highly appreciate the staff for being so accommodating. This is really the only place I stay in SA.

6

Sara

4 Aug 2025

·

Stayed 1 night

The room was beautiful and clean. We were disappointed with how hot the room was. We tried to turn down the AC but it wouldn’t work all night. The pool water was very murky, I didn’t want to let the kids swim in it, so that was disappointing as we were only staying one night. We went to dinner and the drink I ordered “texas sunset” I think, was watered down. They did switch it out for a wine that was delicious though. My kids got their food and finished before my husband and I even got ours. The service was slow, but the food was pretty good. We also got charged a $150 maintenance fee each day, even though we were only staying 1 night. Didn’t expect that $300 charge, although they said it should fall off my account, we’ll see. 3 out 5. I don’t think I’ll stay here again.

10

Tracie

2 Jun 2024

·

Stayed 2 nights

The food, the amenities, the service were all wonderful! I loved the pool and the service there, and the restaurant had incredible food. Would definitely return.

10

Cara

27 May 2025

·

Stayed 2 nights

The hotel was beautiful! Modern, chic and clean. The front desk staff was so kind and welcoming. The negative things I’d have to say is in the restaurant off the lobby took over 30min to get you food and for the prices it was marginal. Service was not great. Also valet on a Saturday evening was packed and it took 30 min to get your car. I think better staffing and systems could fix that. The gentleman working valet were very nice and apologized for how long it took. Valet was expensive I thought. Overall I’d be back, a great location. We loved renting the bikes!

6

Mark

7 Jul 2025

·

Stayed 1 night

The hotel overall is very nice. Especially love the pool and cabana area. Very disappointed in the Corine bar service. The bar staff members were not friendly, not attentive, acted as if they made world class drinks but delivered below average results. I waited at the bar for over half an hour before an acknowledgement most times when getting new drinks. Was ready to rack up a big bar tab to celebrate my birthday with family. Their loss

10

H R

2 May 2025

·

Stayed 5 nights

Plaza San Antonio was absolutely wonderful. We were there for an intense work conference and the property was a haven to return to in the evening. Food and drinks at all of the restaurants were great. I was there with four colleagues, and we were all sad to leave. Would 100% stay again.

10

Deborah

14 Jun 2025

·

Stayed 1 night

We stayed three nights. Our room was spotlessly clean, very quiet and comfortable. The restaurant is lovely and the food was great (a must is the Navajo Fry Bread!). But the staff were the most wonderful part of our experience. Special thanks to Tracy in the restaurant and Jorge in the bar for their excellent service.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $230	13 $303	14 $335	15 $306	16 $302	17 $297
18 $187	19 $316	20 $331	21 $326	22 $271	23 $358	24 $406
25 $214	26	27 $321	28 $327	29 $277	30 $303	31 $312

Su	Mo	Tu	We	Th	Fr	Sa
1 $214	2 $365	3 $365	4 $308	5 $243	6 $281	7 $282
8 $214	9 $331	10 $368	11 $358	12 $303	13 $282	14 $318
15 $214	16 $318	17 $312	18 $331	19 $294	20 $295	21 $302
22 $214	23 $233	24 $227	25 $238	26 $237	27 $284	28 $270
29 $214	30 $317

Plaza San Antonio Hotel & Spa, Autograph Collection

Prices for Plaza San Antonio Hotel & Spa, Autograph Collection

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Garden View (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed, Garden View (Hearing Accessible)

Room, 1 King Bed

Room, 2 Queen Beds, Pool View

Junior Suite, 1 King Bed with Sofa Bed, Resort View

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds, Pool View (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds

Room, 1 King Bed, Garden View (Mobility Hearing Accessible, Tub)

Room, 1 King Bed, Garden View

Room, 2 Queen Beds, Pool View (Hearing Accessible)

Room, 1 King Bed, Pool View

Room, 2 Queen Beds, Pool View (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom, City View

Room, 2 Queen Beds (Hearing Accessible)

Guest reviews of Plaza San Antonio Hotel & Spa, Autograph Collection

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Plaza San Antonio Hotel & Spa, Autograph Collection

Prices for upcoming dates