Red Roof Inn San Antonio Airport

Absolutely terrible, while the property itself is not the worst ive seen. They "policies" are quite frankly THEFT!!! I booked a 3 day stay and needed to change the dates, NO REFUND whatsoever on the booked room, so i still got charged for a room that i never used. Even though i STILL stayed at their property on the new dates. Completly unreasonable and i have made a complaint to the BBB. I will NEVER stay at another Red Roof Inn anywhere.

The room needed the air conditioner better. It barely had it cooking on high. The bathroom shower was dirty and needs cleaning. Stains were disgusting.

Staff was great. Good place for emergency or quick stay. I’m a clean freak but understand the hotel biz, worked in some many years, but these floors had all kinds of stuff stuck to it and clearly visible in the bathroom and main room areas. Should have been taken care of. Washer and dryers were out of order the entire 4 night stay and that was very inconvenient for my family. NO pool, no breakfast. Just bare bones stay. The AC in the room also did not work properly. It wasn’t hot per se but as soon as the unit would shut off it would start getting hot. The first night we all woke up in the middle of the night sweating and I was right next to the unit. All in all not terrible but could have been better. In an emergency I would stay again

Clean room

Good for a one night stay. No breakfast and not near stores