Candlewood Suites San Antonio - Fort Sam Houston by IHG
US$88
/ night
Avg. for October
Prices for Candlewood Suites San Antonio - Fort Sam Houston by IHG
Select dates to see prices and availability
US$88
/ night
Avg. for October
Monthly average prices
Nightly prices at Candlewood Suites San Antonio - Fort Sam Houston by IHG average US$55 in the cheapest month (July) and US$108 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$77 |
| February | US$99 |
| March | US$98 |
| April | US$101 |
| May | US$103 |
| June | US$108 |
| July | US$55 |
| August | US$96 |
| September | US$84 |
| October | US$88 |
| November | US$92 |
| December | US$84 |
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M
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Oct · US$88
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Most expensive: June (~US$108)
Cheapest: July (~US$55)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
Located in San Antonio (Park Village), Candlewood Suites San Antonio - Fort Sam Houston is within a 15-minute drive of River Walk and Tower of the Americas. This hotel is 9.3 mi (15 km) from Alamodome and 9.8 mi (15.8 km) from Market Square.
What's nearby
North East Federal Clinic(2.9 Miles)
Northridge Park(3.3 Miles)
Brooke Army Medical Center(3.6 Miles)
Morgan's Wonderland(3.7 Miles)
Marion Koogler McNay Art Museum(4.1 Miles)
Salado Park(4.7 Miles)
Bowlero Thousand Oaks(4.8 Miles)
Harry B Orem Stadium(5 Miles)
Joint Base San Antonio(5.1 Miles)
Alamo Quarry Market(5.2 Miles)
Quarry Golf Club(5.3 Miles)
Brackenridge Park(5.6 Miles)
Witte Museum(5.8 Miles)
San Antonio Zoo and Aquarium(5.8 Miles)
Methodist Hospital Northeast(5.9 Miles)
The nearest major airport is San Antonio International Airport (SAT)(8.6 Miles)
Parking
Non-smoking rooms
ATM/Cash machine
Luggage storage
Designated smoking area
Vending machines
Location
6900 I-35 Frontage Rd, Park Village, San Antonio, Texas, United States of America
North East Federal Clinic (2.9 Miles)
Northridge Park (3.3 Miles)
Brooke Army Medical Center (3.6 Miles)
Morgan's Wonderland (3.7 Miles)
Marion Koogler McNay Art Museum (4.1 Miles)
Salado Park (4.7 Miles)
Room options
13
Studio Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingMicrowave
9
Studio, 2 Queen Beds, Hearing Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingMicrowave
8
Studio Suite, Multiple Beds
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingMicrowave
10
Room, Multiple Beds, Mobility Accessible (Roll-In Shower)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingMicrowave
10
Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower, Hearing Accessible)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingMicrowave
11
Studio Suite, 1 King Bed, Hearing Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingMicrowave
13
Studio Suite
Room details
1 Single Bed
Sleeps 2
Air ConditioningHeatingMicrowave
6
Studio Suite, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingMicrowave
Guest reviews of Candlewood Suites San Antonio - Fort Sam Houston by IHG
7.8
Good
Based on 602 verified reviews
Who stays here?
Business
10%
Couple
19%
Family
49%
Group
6%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Candlewood Suites San Antonio - Fort Sam Houston by IHG, guests report dirty rooms, odors, and maintenance issues, inconsistent housekeeping and breakfast, and an unsafe-feeling location, but also note spacious rooms and comfortable beds at budget prices.
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What guests think
Across reviews of Candlewood Suites San Antonio - Fort Sam Houston by IHG, guests report dirty rooms, odors, and maintenance issues, inconsistent housekeeping and breakfast, and an unsafe-feeling location, but also note spacious rooms and comfortable beds at budget prices.
Facilities like the pool and gym are often in poor condition or unavailable. Service feedback is mixed, ranging from helpful front-desk interactions to complaints of rudeness or unresponsiveness. Expect a budget stay with large rooms but significant trade-offs in cleanliness, upkeep, and surroundings.
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AI-generated summary based on recent guest reviews
Facilities
Multiple guests report facility issues, including a dirty or closed pool and a very limited gym; some also note worn outdoor areas. A few appreciate ample parking and the pet-friendly policy.
Related guest reviews
2
Tommy
24 Apr 2024
·
Security guard told us to park next to our room as soon as we pulled in. Pool was closed. Bathroom had mold. Had a drop of shampoo left in the tiny unmarked bottle. Pubic hair in the bed. Trash left behind from last occupant. Workers hanging out in the parking lot instead of front desk. Manager don’t help. Corporate didn’t do anything. You couldn’t pay me to stay here again.
Security guard told us to park next to our room as soon as we pulled in. Pool was closed. Bathroom had mold. Had a drop of shampoo left in the tiny unmarked bottle. Pubic hair in the bed. Trash left behind from last occupant. Workers hanging out in the parking lot instead of front desk. Manager don’t help. Corporate didn’t do anything. You couldn’t pay me to stay here again.
4
Tonya
18 Mar 2024
·
Stayed 1 night
Staff was very friendly and property was clean Beds were not comfortable, all plumbing fixtures were in need of repairs and parking lot was in dire need of attention. Was very noisy, but chalked that up to it being spring break.
Staff was very friendly and property was clean Beds were not comfortable, all plumbing fixtures were in need of repairs and parking lot was in dire need of attention. Was very noisy, but chalked that up to it being spring break.
6
Abel
29 Jun 2024
·
Stayed 3 nights
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
4
Jacob
14 May 2024
·
Stayed 1 night
Dirty, exercise room consisted of an elliptical, 3 dumbbells and a broken treadmill.
Dirty, exercise room consisted of an elliptical, 3 dumbbells and a broken treadmill.
6
Javier
12 May 2024
·
Stayed 2 nights
Property is run down, and old. Staff very limited English.
Property is run down, and old. Staff very limited English.
2
Monica
16 Apr 2024
·
Stayed 1 night
The room wasnt cleaned properly, the stove wasnt wiped down, the tub looked so dirty we didn't bother to shower, we needed the sofa couch but it was dingy and dirty we all piled up in the beds. We got in late so when I tried calling the front desk around 1230am, to get a different room no one answered. Also picked the place for the pool, called front desk Sunday morning to see what time it would open they said 10am. Plus the wifi wouldnt stay connect so i couldnt do school work as planned. Around 945am the kids look out the window to notice the pool doesn't even have water in it. Definitely not worth $150, i could of paid half of that for a better room.
The room wasnt cleaned properly, the stove wasnt wiped down, the tub looked so dirty we didn't bother to shower, we needed the sofa couch but it was dingy and dirty we all piled up in the beds. We got in late so when I tried calling the front desk around 1230am, to get a different room no one answered. Also picked the place for the pool, called front desk Sunday morning to see what time it would open they said 10am. Plus the wifi wouldnt stay connect so i couldnt do school work as planned. Around 945am the kids look out the window to notice the pool doesn't even have water in it. Definitely not worth $150, i could of paid half of that for a better room.
8
Patricia
26 Nov 2023
·
Stayed 1 night
Pet friendly
Pet friendly
2
Denise Luna
29 Apr 2025
·
Stayed 4 nights
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
8
rachel
16 Mar 2024
·
Stayed 3 nights
Clean and quiet, pool was cloudy and dirty looking. It was out of commission per manager but it was not locked to keep people out. Gym has seen better days but was useable. Breakfast needs some work, it was really sparse the first day but got better the next couple of days. Not sure what the egg mixture was but did not look or taste very good.
Clean and quiet, pool was cloudy and dirty looking. It was out of commission per manager but it was not locked to keep people out. Gym has seen better days but was useable. Breakfast needs some work, it was really sparse the first day but got better the next couple of days. Not sure what the egg mixture was but did not look or taste very good.
10
Raymond
3 Jun 2024
·
Stayed 2 nights
Great parking and pet friendly!
Great parking and pet friendly!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews cite dirty rooms and common areas, strong odors, and poor housekeeping, with reports of hair, stains, mold, and bugs; a few note clean stays. Maintenance problems like broken fixtures and worn carpets also recur.
Related guest reviews
2
Tommy
24 Apr 2024
·
Security guard told us to park next to our room as soon as we pulled in. Pool was closed. Bathroom had mold. Had a drop of shampoo left in the tiny unmarked bottle. Pubic hair in the bed. Trash left behind from last occupant. Workers hanging out in the parking lot instead of front desk. Manager don’t help. Corporate didn’t do anything. You couldn’t pay me to stay here again.
Security guard told us to park next to our room as soon as we pulled in. Pool was closed. Bathroom had mold. Had a drop of shampoo left in the tiny unmarked bottle. Pubic hair in the bed. Trash left behind from last occupant. Workers hanging out in the parking lot instead of front desk. Manager don’t help. Corporate didn’t do anything. You couldn’t pay me to stay here again.
2
Alexis
4 Sept 2023
·
Everything looked good once we arrived from the outside. As soon as we got into the elevator we realized how dirty this hotel actaully was! Going into our room it was big and spacious for our big family. We used the pull out bed and the sheets looked dirty and hadnt been changed! No extra pillows in the room. Areas in the walls were dispainted! The carpets had alot of stains everywhere and smelled nasty. Also we went down for breakfast at 8:30 and there was literally nothing available. Breakfast should be served til 9am and wasnt.
Everything looked good once we arrived from the outside. As soon as we got into the elevator we realized how dirty this hotel actaully was! Going into our room it was big and spacious for our big family. We used the pull out bed and the sheets looked dirty and hadnt been changed! No extra pillows in the room. Areas in the walls were dispainted! The carpets had alot of stains everywhere and smelled nasty. Also we went down for breakfast at 8:30 and there was literally nothing available. Breakfast should be served til 9am and wasnt.
2
Juan
15 Apr 2024
·
Poor quality, this hotel is dirty and all the facilities are old, plus the building smells very bad, the room need some reparation. please avoid this place
Poor quality, this hotel is dirty and all the facilities are old, plus the building smells very bad, the room need some reparation. please avoid this place
2
Angelica
13 Apr 2025
·
Stayed 1 night
Poop was in my hotel room and when asked the manager about it she said the cleaner had a family emergency I was so upset and am still being charged for it
Poop was in my hotel room and when asked the manager about it she said the cleaner had a family emergency I was so upset and am still being charged for it
4
Ana
5 May 2024
·
Stayed 2 nights
It wasn’t very clean at all! There were food crumbs all over the floor & counter tops! Lamps had old food stuck to them , night stands were covered in what seemed to look & feel like syrup! Lost track of time on my check out day by 20min instead of getting a phone call to the room I was told through the door with banging & shouting being told I was late & being told I needed to check out now or pay $20 for check ing out late!
It wasn’t very clean at all! There were food crumbs all over the floor & counter tops! Lamps had old food stuck to them , night stands were covered in what seemed to look & feel like syrup! Lost track of time on my check out day by 20min instead of getting a phone call to the room I was told through the door with banging & shouting being told I was late & being told I needed to check out now or pay $20 for check ing out late!
2
Monica
16 Apr 2024
·
Stayed 1 night
The room wasnt cleaned properly, the stove wasnt wiped down, the tub looked so dirty we didn't bother to shower, we needed the sofa couch but it was dingy and dirty we all piled up in the beds. We got in late so when I tried calling the front desk around 1230am, to get a different room no one answered. Also picked the place for the pool, called front desk Sunday morning to see what time it would open they said 10am. Plus the wifi wouldnt stay connect so i couldnt do school work as planned. Around 945am the kids look out the window to notice the pool doesn't even have water in it. Definitely not worth $150, i could of paid half of that for a better room.
The room wasnt cleaned properly, the stove wasnt wiped down, the tub looked so dirty we didn't bother to shower, we needed the sofa couch but it was dingy and dirty we all piled up in the beds. We got in late so when I tried calling the front desk around 1230am, to get a different room no one answered. Also picked the place for the pool, called front desk Sunday morning to see what time it would open they said 10am. Plus the wifi wouldnt stay connect so i couldnt do school work as planned. Around 945am the kids look out the window to notice the pool doesn't even have water in it. Definitely not worth $150, i could of paid half of that for a better room.
2
Julissa
8 Oct 2023
·
Stayed 1 night
Coming from houston area, we booked this room after freight fest to sleep for a couple hours before heading home with 3 children under 10. We paid for a room with 2 beds and a sofa bed and we got a room that smelled, bugs in bathroom and no sofa bed. The front staff tried to show us other rooms available but they all smelled like smoke, sofa bed dirty and bed sheets with stains.
Coming from houston area, we booked this room after freight fest to sleep for a couple hours before heading home with 3 children under 10. We paid for a room with 2 beds and a sofa bed and we got a room that smelled, bugs in bathroom and no sofa bed. The front staff tried to show us other rooms available but they all smelled like smoke, sofa bed dirty and bed sheets with stains.
2
Denise Luna
29 Apr 2025
·
Stayed 4 nights
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
2
Samantha
18 Oct 2023
·
Stayed 1 night
This was by far one ofnthe dirtiest, most dosgusting rooms I have ever stayed in. My family and i reserved this and didnt arrive until midnight so we were very tired and tried to make the best of it. We just slept a couple of hours amd high tailednit out of there. Hair, grime, dirt, dead bugs...everywhere you looked there was gross things all over the floors and in every nook and cranny.
This was by far one ofnthe dirtiest, most dosgusting rooms I have ever stayed in. My family and i reserved this and didnt arrive until midnight so we were very tired and tried to make the best of it. We just slept a couple of hours amd high tailednit out of there. Hair, grime, dirt, dead bugs...everywhere you looked there was gross things all over the floors and in every nook and cranny.
4
Porfirio
17 Feb 2025
·
Stayed 2 nights
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, some with full kitchens, and a few guests found beds comfortable. However, many describe dated interiors with broken fixtures and poor noise insulation near the highway or train tracks.
Related guest reviews
4
Jose
24 Oct 2023
·
Stayed 1 night
Room was not so clean..... holes on walls, tile falling off, needs upgrades
Room was not so clean..... holes on walls, tile falling off, needs upgrades
6
Hilda
17 Aug 2024
·
Stayed 1 night
The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
4
Oscar
31 Mar 2024
·
Stayed 1 night
The hotel was clean and the room was large. Breakfast was good. Check in and checkout were quick. However, our complain is that there is no much noise insulation and the noise from the highway was unbearable. Neither of us could sleep not even wearing earplugs. I would not go back. If anybody wants to go, request a room at the backside of the hotel, it might be less noise.
The hotel was clean and the room was large. Breakfast was good. Check in and checkout were quick. However, our complain is that there is no much noise insulation and the noise from the highway was unbearable. Neither of us could sleep not even wearing earplugs. I would not go back. If anybody wants to go, request a room at the backside of the hotel, it might be less noise.
8
Luis
28 May 2024
·
Stayed 2 nights
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
6
Claudia
29 Aug 2024
·
Stayed 2 nights
The room didn’t look like in the pictures in person.
The room didn’t look like in the pictures in person.
8
Carmen
2 May 2024
·
Stayed 3 nights
Our room had plenty of room for us and beds were very comfortable.
Our room had plenty of room for us and beds were very comfortable.
6
CARLOS
2 Sept 2024
·
Stayed 3 nights
Okay place to stay. Rooms didn’t look like shown in pictures
Okay place to stay. Rooms didn’t look like shown in pictures
10
Melisa
4 Mar 2024
·
Stayed 1 night
Easy check in, super large room for $45. The room has two separate sides that gives you a lot of privacy. Very quiet and the beds don't make you itch when lay in them, so thats a super bonus!
Easy check in, super large room for $45. The room has two separate sides that gives you a lot of privacy. Very quiet and the beds don't make you itch when lay in them, so thats a super bonus!
2
Debra
2 Jul 2024
·
Stayed 1 night
Room window was broken, you could hear everything. The blinds were broken. The room smelled like dampness.
Room window was broken, you could hear everything. The blinds were broken. The room smelled like dampness.
4
Porfirio
17 Feb 2025
·
Stayed 2 nights
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests praise friendly, helpful staff, while others report rudeness, poor responsiveness, and housekeeping not provided during multi-night stays.
Related guest reviews
6
Amanda
21 May 2024
·
Stayed 3 nights
The rooms were nice but the staff was not helpful and at times, rude. Particularly a front desk staff woman that we checked in with.
The rooms were nice but the staff was not helpful and at times, rude. Particularly a front desk staff woman that we checked in with.
6
Anita
22 Mar 2024
·
Stayed 1 night
I liked that the location was in a good spot and close to the Frost Bank Center. The customer service from the young lady that checked me in was great, but unfortunately the gentleman that checked me out the next day was short and didn't provide a copy of my receipt and couldn't answer my questions.
I liked that the location was in a good spot and close to the Frost Bank Center. The customer service from the young lady that checked me in was great, but unfortunately the gentleman that checked me out the next day was short and didn't provide a copy of my receipt and couldn't answer my questions.
4
Aleksandr
1 Apr 2025
·
Stayed 3 nights
No room service for 3 (!!!) nights stay. I requested twice with no success.
No room service for 3 (!!!) nights stay. I requested twice with no success.
6
Robin
26 Sept 2024
·
Stayed 1 night
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
8
Luis
28 May 2024
·
Stayed 2 nights
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
10
Jean
5 Apr 2023
·
Stayed 1 night
Nice room, beds comfortable,safe,quiet Stove and full size refrigerator, staff very friendly.
Nice room, beds comfortable,safe,quiet Stove and full size refrigerator, staff very friendly.
8
Malcolm
5 Feb 2023
·
Stayed 3 nights
Property was very clean. Breakfast burritos were good. Friendly staff. The best part nothing got stolen out of my truck.
Property was very clean. Breakfast burritos were good. Friendly staff. The best part nothing got stolen out of my truck.
2
Christopher
10 Jun 2024
·
Stayed 1 night
The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door open. The lighting was very horrible In the room as well. Over all very dissatisfied with my stay I will never stay there again. Sorry but true
The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door open. The lighting was very horrible In the room as well. Over all very dissatisfied with my stay I will never stay there again. Sorry but true
10
Yolanda
15 Jul 2024
·
Stayed 2 nights
Wonder night staff
Wonder night staff
10
Felipe
24 Apr 2023
·
Stayed 1 night
Great, I went with my wife and we had a pleasant stay at the hotel, clean room, and great lady at the front desk, very helpful providing recommendations. Will recommend.
Great, I went with my wife and we had a pleasant stay at the hotel, clean room, and great lady at the front desk, very helpful providing recommendations. Will recommend.
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AI-generated summary based on recent guest reviews
Location
Several guests describe the area as unsafe or uncomfortable, with loitering and serious incidents reported. A few noted convenient access to destinations like the Frost Bank Center.
Related guest reviews
4
Jana
5 May 2024
·
Stayed 2 nights
Loved the big room. Did not like the unsafe conditions and the security guard being shot to death outside our window.
Loved the big room. Did not like the unsafe conditions and the security guard being shot to death outside our window.
6
Melissa Lynn
19 May 2024
·
Stayed 4 nights
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
2
Ramiro
18 Dec 2023
·
Stayed 1 night
Horrible customer service from the front desk girl I asked her a simple question of what is fun places to go around the city and she gave me attitude and told me to search it up my self and it is very unsafe at night I was smoking a cig and drinking coffee on the benches next to the pool and there was this black trans man who I gave a cigarette then when I went inside my to my room they followed me and started to pretend to be in the room next to mine and started knocking on that door and my card wouldn’t work to open my door when I got to my room so I was stuck in that situation with them and in the morning when I informed the staff the guy in the front told me that he saw the cameras and he was following me but he did ended up kicking em out
Horrible customer service from the front desk girl I asked her a simple question of what is fun places to go around the city and she gave me attitude and told me to search it up my self and it is very unsafe at night I was smoking a cig and drinking coffee on the benches next to the pool and there was this black trans man who I gave a cigarette then when I went inside my to my room they followed me and started to pretend to be in the room next to mine and started knocking on that door and my card wouldn’t work to open my door when I got to my room so I was stuck in that situation with them and in the morning when I informed the staff the guy in the front told me that he saw the cameras and he was following me but he did ended up kicking em out
6
Abel
29 Jun 2024
·
Stayed 3 nights
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
2
Felix
10 May 2024
·
Stayed 2 nights
There was a shooting outside my window and blood stayed on main entrance door for a week
There was a shooting outside my window and blood stayed on main entrance door for a week
6
Anita
22 Mar 2024
·
Stayed 1 night
I liked that the location was in a good spot and close to the Frost Bank Center. The customer service from the young lady that checked me in was great, but unfortunately the gentleman that checked me out the next day was short and didn't provide a copy of my receipt and couldn't answer my questions.
I liked that the location was in a good spot and close to the Frost Bank Center. The customer service from the young lady that checked me in was great, but unfortunately the gentleman that checked me out the next day was short and didn't provide a copy of my receipt and couldn't answer my questions.
2
Alma
15 Mar 2023
·
Stayed 1 night
As I was waiting to see about getting my reservation canceled I saw drug activity, drag racing and lots of homeless people in that area. There was graffiti written all over the trash bin on the hotel property.
As I was waiting to see about getting my reservation canceled I saw drug activity, drag racing and lots of homeless people in that area. There was graffiti written all over the trash bin on the hotel property.
8
Luis
28 May 2024
·
Stayed 2 nights
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
6
Renee
9 Jun 2024
·
Stayed 3 nights
Old hotel. Needs some TLC. Pillows lumpy. Room was spacious and clean. Area did not look safe to walk around in. Would not stay here again
Old hotel. Needs some TLC. Pillows lumpy. Room was spacious and clean. Area did not look safe to walk around in. Would not stay here again
6
Charles
8 Jun 2024
·
Stayed 1 night
This hotel is in the hood and business area , also they charge a room fee as a deposit and upon leaving the will check room and maybe return fee still waiting on me refund.
This hotel is in the hood and business area , also they charge a room fee as a deposit and upon leaving the will check room and maybe return fee still waiting on me refund.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent: several guests found it unavailable or far more limited than advertised, while others describe very sparse or basic options; a few said it was acceptable on some days.
Related guest reviews
8
Mattie
18 Jan 2024
·
Stayed 3 nights
Sure Stay was in a questionable area. A few homeless people loitered around the bingo hall next door. Room was clean. Tvs didn’t work first night but the manager was nice enough to accommodate my family. Manager was very helpful with things to do in the area and very knowledgeable about the restaurants around the hotel. Not a bad stay just questionable area and complimentary breakfast consisted of one choice of cereal, powdered eggs, refried beans, and tortillas. Not consistent each day, and we stayed 3 nights. Not a awful stay, but not my first choice.
Sure Stay was in a questionable area. A few homeless people loitered around the bingo hall next door. Room was clean. Tvs didn’t work first night but the manager was nice enough to accommodate my family. Manager was very helpful with things to do in the area and very knowledgeable about the restaurants around the hotel. Not a bad stay just questionable area and complimentary breakfast consisted of one choice of cereal, powdered eggs, refried beans, and tortillas. Not consistent each day, and we stayed 3 nights. Not a awful stay, but not my first choice.
2
Alexis
4 Sept 2023
·
Everything looked good once we arrived from the outside. As soon as we got into the elevator we realized how dirty this hotel actaully was! Going into our room it was big and spacious for our big family. We used the pull out bed and the sheets looked dirty and hadnt been changed! No extra pillows in the room. Areas in the walls were dispainted! The carpets had alot of stains everywhere and smelled nasty. Also we went down for breakfast at 8:30 and there was literally nothing available. Breakfast should be served til 9am and wasnt.
Everything looked good once we arrived from the outside. As soon as we got into the elevator we realized how dirty this hotel actaully was! Going into our room it was big and spacious for our big family. We used the pull out bed and the sheets looked dirty and hadnt been changed! No extra pillows in the room. Areas in the walls were dispainted! The carpets had alot of stains everywhere and smelled nasty. Also we went down for breakfast at 8:30 and there was literally nothing available. Breakfast should be served til 9am and wasnt.
6
Melissa Lynn
19 May 2024
·
Stayed 4 nights
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
6
Abel
29 Jun 2024
·
Stayed 3 nights
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
2
Samuel
21 Jan 2025
·
Stayed 2 nights
Not what expedia promoted! No breakfast. Not as nice as it says.
Not what expedia promoted! No breakfast. Not as nice as it says.
4
Elias
20 Jan 2023
·
Stayed 5 nights
Photos on the website are deceptive. Not exactly what rooms actually look like. Also advertises a full breakfast when in reality there only dry cereal and coffee.
Photos on the website are deceptive. Not exactly what rooms actually look like. Also advertises a full breakfast when in reality there only dry cereal and coffee.
4
franklin
16 Mar 2023
·
Stayed 4 nights
Only good thing was water pressure and cold ac. Otherwise bed only had a sheet, no blanket. Was far from clean. Hair all over everything. Stove top with no knobs or burners. Shower head sprayed water everywhere. Half the lights didn’t work. Constant smells in the hallway. The day we left the 3rd floor smelled like death by the elevator, which happened to be right outside our room. Day 1 had breakfast. Day 2 and 3 breakfast was cereal and they had no bowls out. Not a place I would stay at again.
Only good thing was water pressure and cold ac. Otherwise bed only had a sheet, no blanket. Was far from clean. Hair all over everything. Stove top with no knobs or burners. Shower head sprayed water everywhere. Half the lights didn’t work. Constant smells in the hallway. The day we left the 3rd floor smelled like death by the elevator, which happened to be right outside our room. Day 1 had breakfast. Day 2 and 3 breakfast was cereal and they had no bowls out. Not a place I would stay at again.
2
Denise Luna
29 Apr 2025
·
Stayed 4 nights
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
8
rachel
16 Mar 2024
·
Stayed 3 nights
Clean and quiet, pool was cloudy and dirty looking. It was out of commission per manager but it was not locked to keep people out. Gym has seen better days but was useable. Breakfast needs some work, it was really sparse the first day but got better the next couple of days. Not sure what the egg mixture was but did not look or taste very good.
Clean and quiet, pool was cloudy and dirty looking. It was out of commission per manager but it was not locked to keep people out. Gym has seen better days but was useable. Breakfast needs some work, it was really sparse the first day but got better the next couple of days. Not sure what the egg mixture was but did not look or taste very good.
4
Porfirio
17 Feb 2025
·
Stayed 2 nights
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
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AI-generated summary based on recent guest reviews
10
Teresa
2 weeks ago
·
Stayed 5 nights
The owners were extremely friendly,the rooms are especially cleaned, the only thing I found to be a down fall was house keeping, I was there for 2 days and 2 nights not once was I asked about garbage or if I needed cleaned towels, if I pay what I paid for these stays I expect a little more attention than that. I personally give this establishment a 5 out of 5. But reevaluate your house keeping.
The owners were extremely friendly,the rooms are especially cleaned, the only thing I found to be a down fall was house keeping, I was there for 2 days and 2 nights not once was I asked about garbage or if I needed cleaned towels, if I pay what I paid for these stays I expect a little more attention than that. I personally give this establishment a 5 out of 5. But reevaluate your house keeping.
10
Nathan
19 Sept 2026
·
Stayed 2 nights
A good, simple place to stay for a weekend in San Antonio.
A good, simple place to stay for a weekend in San Antonio.
10
Zory
8 Sept 2026
·
Stayed 2 nights
Is very spacious and comfortable and convenient close by everything
Is very spacious and comfortable and convenient close by everything
10
Lasaro
17 Aug 2026
·
Stayed 2 nights
Clean room, secure parking , friendly staff , hot water and great water pressure
Clean room, secure parking , friendly staff , hot water and great water pressure
6
Tytiana
26 Jul 2026
·
Stayed 3 nights
Barely had hot water, AC didn’t stay cool that long & whole building had a weird smell like it was being mopped with old water or mop or some other than that it was cool
Barely had hot water, AC didn’t stay cool that long & whole building had a weird smell like it was being mopped with old water or mop or some other than that it was cool
Property policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Candlewood Suites San Antonio - Fort Sam Houston by IHG
Is parking available at the property?
Free self-parking is available on-site, although it is limited.
Is breakfast offered at the hotel?
Breakfast is available for guests, with fees applicable for additional guests beyond the included two adults sharing a guestroom.
Does the property allow pets?
Pets are allowed at the property with a fee of $25 per pet, per day. A pet deposit of $150 per stay is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of $25, subject to availability.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including accessible parking and public areas.
What is the location of the hotel in relation to key landmarks?
The hotel is located in San Antonio (Park Village), within a 15-minute drive of River Walk and Tower of the Americas. It is approximately 5.8 km from Brooke Army Medical Center and 13.8 km from San Antonio International Airport.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-29: 103.56176626663208USD
- 2026-10-30: 85.9161063419342USD
- 2026-10-31: 92.18607690734864USD
- 2026-11-01: 79.17157384300232USD
- 2026-11-02: 94.33830481986999USD
- 2026-11-03: 94.3551536277771USD
- 2026-11-04: 86.76335946121215USD
- 2026-11-05: 103.03149470291137USD
- 2026-11-06: 109.53875050926207USD
- 2026-11-07: 102.60650468063353USD
- 2026-11-08: 87.37071154289245USD
- 2026-11-09: 91.65191584205627USD
- 2026-11-10: 90.28452095985412USD
- 2026-11-11: 96.36155515060425USD
- 2026-11-12: 103.08571691932677USD
- 2026-11-13: 110.62328886947631USD
- 2026-11-14: 103.43317336082458USD
- 2026-11-15: 86.76335946121215USD
- 2026-11-16: 86.36168080329895USD
- 2026-11-17: 88.93244472999572USD
- 2026-11-18: 83.45551361579895USD
- 2026-11-19: 101.42476297454833USD
- 2026-11-20: 100.8624094341278USD
- 2026-11-21: 100.69891359443665USD
- 2026-11-22: 85.36751565322875USD
- 2026-11-23: 87.36588172225952USD
- 2026-11-24: 83.50973583221435USD
- 2026-11-25: 87.42493375930786USD
- 2026-11-26: 88.93244472999572USD
- 2026-11-27: 89.37429210853577USD
- 2026-11-28: 83.50973583221435USD
- 2026-11-29: 84.59427419242859USD
- 2026-11-30: 87.16464489479064USD
- 2026-12-01: 82.42519747200012USD
- 2026-12-02: 83.45551361579895USD
- 2026-12-03: 86.45969624290466USD
- 2026-12-04: 97.40794220199585USD
- 2026-12-05: 100.34183170509338USD
- 2026-12-06: 83.45551361579895USD
- 2026-12-07: 91.35097100067138USD
- 2026-12-08: 88.93244472999572USD
- 2026-12-09: 87.16464489479064USD
- 2026-12-10: 87.42493375930786USD
- 2026-12-11: 107.15877732009888USD
- 2026-12-12: 86.38176088943482USD
- 2026-12-13: 78.70493623466491USD
- 2026-12-14: 86.45969624290466USD
- 2026-12-15: 91.35097100067138USD
- 2026-12-16: 86.45969624290466USD
- 2026-12-17: 87.16464489479064USD
- 2026-12-18: 92.39213500709533USD
- 2026-12-19: 87.42493375930786USD
- 2026-12-20: 87.42493375930786USD
- 2026-12-21: 82.42519747200012USD
- 2026-12-22: 87.42493375930786USD
- 2026-12-23: 86.17771165313721USD
- 2026-12-24: 87.42493375930786USD
- 2026-12-25: 86.45969624290466USD
- 2026-12-26: 82.42519747200012USD
- 2026-12-27: 62.31095638332366USD
- 2026-12-28: 82.42519747200012USD
- 2026-12-29: 96.36155515060425USD
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
A damage deposit of USD 150 will be collected before check-in.
A damage deposit of USD 150 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events (including family gatherings, birthday parties and other events) are allowed on site
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 150 per stay
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
ATM/Cash machine
Luggage storage
Designated smoking area
Vending machines
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
ATM/Cash machine
Luggage storage
Designated smoking area
24-Hour Front Desk
Activities
Fitness Center (nearby)
Internet
Free wi-fi