Bella Vista Hotel & Suites

Our stay was great! Loved the feel of the hotel. It felt very clean and airy. Our only complaint is that the pool was COLD. We were very excited to swim but it was too cold in the indoor pool. Otherwise, it was a really great stay!

The breakfast was not that great. The eggs had alot of water. Not much variety. And we had to park out back until the dance was over. But the staff was great, lobby was clean etc. Room was fine for what we needed.

Pool was FILTHY! (and cold, but "cold" is OK-ish). There were black scales/ashes/something all over the pool deck, in the water, on the chairs....EVERYWHERE! And not just the first day I was there - through my entire stay. I refused to go into the water, and the "indoor pool" was the main reason I chose Bella Vista over other hotels. I paid a higher price in hopes of being able to relax by an indoor pool. Was TOTALLY UNSATISFACTORY.

Hotel is going thru extensive renovations. No noise but no real amenities. Restaurant only serves buffet breakfast which is set out and left. The first days in our stay my husband and I didn’t encounter another guest. It was like deserted. We wanted to switch to a suite but were told they were full. Strange cause our car was the only one in the parking lot other than the workers. We chose this hotel because we stayed there 15ish years ago when it was the kirkley. And a lot has changed. As of right now there is no bar, no soda machine or anywhere in the hotel to get a snack after breakfast ends at 11am. The room we were given was spacious to the point of being sparse. No art on the walls. A area where curtains should go but no curtains just blinds. The room seemed so empty that the bathroom being so small that I could put my feet up on the tub as I sat on the toilet AND brush my teeth in the sink at the same time was comical if it wasn’t so claustrophobic. The staff were awesome and the bed was very comfortable. I’m sure once it’s completed it will be great. So far the renovations seem very “trendy”.

Our check in experience was great, everything else not so great. The AC was extremely loud and rattled all night, the room was okay at first glance but the craftsmanship of the remodel was really poorly done and made the room look dirty. The parking is minimal so don’t plan on a late night or your parking on the street.

Great stay. Always enjoy the Bella vista. Pool could use some work but we had a blast swimming.

Restaurant was shut down, breakfast buffet was ok but scattered around and the worst part was the pool was ice cold. Rooms were ok but the caulking looked amateur at best. Basically this is a motel with lipstick on a pig. would not stay here again

Overall it was a really good stay. The price was very reasonable and the recent renovations appear to have been completed giving the hotel a fresh, new look. Everything is clean and new. The only thing left is the restaurant which is still closed but they have another room where they served a decent hot breakfast which was included. Overall, I would recommend this hotel and we will be staying here again!

The staff was tremendous . So kind and attentive. The hotel just went through a renovation . It’s very pretty . The restaurant/bar area is still not open as of November 2023. It’s expected to be back open in December . The only minor call outs would be the coffee (not great ) and the bed bases are made of a hollow metal . You constantly accidentally kick it. It bangs like a gong . Overall a GREAT value .

It was nice however the breakfast could be better. The pool was way to cold to use. Safe area to stay.

Bathroom was dirty & noise level was high even into late in the evening

First off the staff was so nice. Very helpful and accommodating. They let us check in early. Help with transportation questions ect. The hotel is beautiful. There is a restaurant attached but we only had dessert. The Belgium chocolate mousse was excellent. The bathroom was not clean. I cleaned it myself. And the last night the toilet backed up.That was the only negatives. If the bathroom was clean i would have given a higher rating.

The front desk staff was so nice and helpful but the rooms were dirty and in poor repair. I had to change rooms once and would have done it a second time but it was so late when I checked in. There were dirty dishes in the sink and food on the wall

Large room with comfy King bed, small dated bathroom and comfy chair to relax. Inside is very clean and upscale.

Very Clean

Glad we stayed for only one night. The room bathroom floors were dirty and the mattress was super firm. The room did not have a mirror besides the small one in the bathroom and you cannot control the room temp. However, the hotel decor, and grounds were immaculate. The ladies who worked second shift during my stay 10/22/23 were really polite and helpful. I would recommend you stay if the price is right and your not looking for comfort

This hotel was nicely updated at some point in the past, and has had no maintenance since then. Crumbling siding outside, scuffed walls, old grout. Housekeeping falls a bit short as well. The beds were clean and comfortable, though they didn’t have enough pillows, and there was a lot of dust in the bathroom and bedroom. The place was quiet and secure, and comfortable once the lights were turned off. I did love the big bath towels in the bathroom.

The room had snacks still from the previous guest. Some bugs were present in the bathroom. Breakfast was good but some items were not restocked. Parking was not plentiful enough. Smoking was allowed right outside the front door. You had to walk right through it to get in the entrance. Nice budget hotel. Safe. No frills.

Did not have food available for "free" breakfast. Shower was moldy. Towels dirty. Staff rude. Room not as advertised. Overpriced.

Great hotel - very clean ans comfortable.

Beds were uncomfortable

The room had no carpet, so had a cold feel to it. Key cards worked inconsistently. Outer and inner sink areas were nice.

Overall this hotel is fine. They are remodeling it but my room was very bare, the bed was uncomfortable and they only offer PlutoTV so no real tv. I think the hotel is fine as a 2/3 star hotel.

Staff very friendly, polite, accomodating. Very clean premises and nicely equipped gym. Decorated in a European style flair, very pleasing. Accessible room was very large and comfortable, however, there was no iron,and only a standalone rack to hang chlothing items (should definitely consider a wardrobe to fill large amount of empty space)! The bathroom had NO counterspace AT ALL with only a standalone sink...had to store toiletries on table in room and on top of dresser. One of the bedside table lamps had rust spots all along the shade that was supported by metal spines, probably due to the low flow ventilation system that leaves dampness in the entire room after a hot shower. The bed was supoorted by a metal platform that reverberated with a loud, hollow echo each it was unavoidably kicked as the bed is approached. I was impressed with the staff's responsiveness to requests for extra towels and pillows. The bedding and towels were very comfortable, along with almost instant hot water for showers. There were limited channels on television (couldn't watch the second NBA playoff game due to no TNT channel). These comments are made hopes that changes will be instituted to make the stay at The Bella Vista a 5 Star experience, which I think it could be...I'm willing to come back for another stay, however my wife has written this hotel off her list. Bella Vista please make changes/upgrades to your property as soon as possible, I would like to come back soon.

Breakfast was not very good. Each day the food was never restocked food undercooked. The hotel walls were very thin, noisy.

Large room with comfy King bed, small dated bathroom and comfy chair to relax. Inside is very clean and upscale.

Recently renovated. Great complimentary breakfast. Clean hotel. Would suggest adding full-length mirrors to rooms and also getting rid of the odd bed-frame surround (if you bump it with your foot sounds like you're banging on aluminum). Other than that, fantastic hotel for the price. We'd stay here again.

I booked this hotel for a business trip. When you walk in, the area is gorgeous and very "boutique" style. Going in my room, I was a little shocked. It was very large and open, no carpet or rugs, and no mirror! I am not a prisspot by any means, but I do like to get myself together for a business meeting, in front of a mirror where I can sit my stuff to be easily accessible. I went to the bathroom, and there is the mirror, on the wall beside the toilet, the sink is outside of the toilet area with just a large opening above it like a windowless window. There is a cosy looking chair in the room with a foot stool but it was dark blue and covered in fuzz and who knows what. The floors were swept but im not sure they were mopped. Luckily I was only there for one night so I made it work because I was too tired to make a fuss. If they put more effort into the rooms, like they have the main lobby, it would make it feel nicer! One last thing, theres no phone in the room. I have a cellphone but, a room phone seems customary and especially in case of emergency. I am not usually a reviewer of things but this was a bit wild. I was grateful to have a place to lay my head, and I am fortunate to have that luxury. I believe the advertisement for this place is false!

The interior decoration was very unique. The downside is that there is an echo in the rooms they need to add more rugs or items to absorb the sound

The bed was like sleeping on the floor, had to sleep on pillows because mattress was painful

The staff was fantastic. Very easy to check-in, they were professional and accommodating. We had requests and they went above and beyond to help. Would definitely stay again.

We checked in very late after 12 am . They had did some remodeling on the doors so the room we had the door wouldn’t lock so we didn’t feel safe staying in that room the gentleman working the desk that night went out of his way to find us a room on the same floor and moved us within 15-20 mins of checking in .

Room was not clean and ready until 530pm TV did not work No phone in the room to contact the front desk Room was very humid

I recently stayed at this hotel and was impressed by its well-maintained, remodeled appearance. The property was very clean, and the front desk staff were exceptionally friendly and hospitable. The continental breakfast was a nice offering but was poorly maintained. Guests frequently had to request restocking of essential items such as coffee, milk, eggs, bacon, and baked goods, which were often depleted. While this was a minor inconvenience, it is worth noting as an area for improvement. My primary concern, however, was a disruptive experience during my first night. At 4:50 AM, a large dog in a nearby room began barking loudly, scratching at the door, and causing a significant disturbance. I contacted the front desk, and while the attendant assured me they would address the issue, the noise persisted. When I called again, expressing concern that the dog seemed to be attempting to break through the door, the only solution offered was for me to move to another room—at 5 AM. This was not a reasonable resolution. The following day, I spoke with management, who assured me the dog had been removed and acknowledged that asking me to relocate was not an appropriate response. However, they stated that no refund or compensation could be offered since I had booked through a third-party site (Hotels.com). Given that my stay was disrupted to the point that I did not receive the restful night I paid for, I believe some form of compensation would have been warranted.

It’s always great to walk in and be greeted by your name. Awesome customer service

The staff at this hotel are amazing! They make you feel welcome and a part of the Bella Vista family! Rooms are decorated beautifully and beds are very comfortanle! Will definitely stay again.

I made a 2-night reservation. I had a family emergency and called the motel around noon the day before my departure to ask if I could change it to a 1-night stay for the original second night. The lady I spoke with was very nice and said “no problem” and changed it for me. When I arrived the second night, they told me I was a no-show and there was no room available. I had to frantically call several motels to find a new room for our family. They also would not issue a refund. I could see no refund if I just did not arrive, but I did call and someone had told me they changed my reservation. I have never had this happen before and I will never try to stay here again.

The room was not available at checkin. The room was available at 6pm.

Front desk staff are amazing an welcoming. A+ hotel

Ar check in at 5:30 rooms were not ready. When we finally got yo our rooms(3) 1 of the 3 was still not clean.

The property was updated beautifully. They were still working on what appears to be a restaurant area. The room we were in had an echo it needed something to soften the hallway traffic. Otherwise nice place to stay. There is nothing within walking distance or an area to go for a nice morning walk but if you drive across the street there is a mall and the downtown is located about 3-5 miles away only accessible by car.

Beautiful property! Loved the rooms, hospitality and overall experience. It was such a peaceful and quaint place. I felt like I was in my own apartment. Very spacious and comfortable. The indoor pool was a nice touch. Breakfast was great. Quick ride to Liberty University!

The rooms were nice. Parking was plenty. Great location. The Breakfast Area needs to be reorganized. Needs better flow of food and liquids and a place to bus your dishes…

This was very close to LU and a good stay for the price. Hotel was remodeled but you could still tell it was an older facility. Rooms were large, clean and decorated nicely. Good price for an overnight stay.

Excellent stay. Suite layout was great for my family. Very comfortable with lots of room. Staff was excellent. Few minute drive to Liberty University. Only complaint was the one bathroom was in the room of the master bedroom. Overall great stay.

We were driving through Lynchburg and stayed the night at Bella Vista. Our room was clean, hotel was quiet and not busy. We enjoyed the breakfast. We would recommend to stay here.

This hotel has had great renovations. One floor is still under renovation; however, it onAgood Place to Sly impacts food service. They have a grab and go breakfast. Plenty of restaurants are near to the hotel. And yes, I will definitely stay there again.

Was told after I arrived to check in that there was $100 incident deposit. I booked for 2 adults and 2 children. This was not mentioned when booking the room other then that the Hotel is lovely. Wonderfully located. The staff were amazing. Will definitely recommend.

It’s the second time I’ve stayed here since they became Bella Vista. It’s brand new all over. Plus it’s in a great location near shopping and food.

Very convenient location. Enjoyed the hot breakfast on Sunday morning. Enjoyed the pool. We will be back!

The breakfast was not that great. The eggs had alot of water. Not much variety. And we had to park out back until the dance was over. But the staff was great, lobby was clean etc. Room was fine for what we needed.

The attention to detail in the decor and colors were outstanding, but I do think it could have been a little more clean in the room and breakfast area. The continental breakfast was okay..could have been more of a selection. Overall, it was a good pick for the night.

Staff is awesome, the actual pictures match what you see in pictures. Staff remember who you are which means they care. Breakfast was HORRIBLE!!! plan to do something else. But we plan to stay again

Restaurant was shut down, breakfast buffet was ok but scattered around and the worst part was the pool was ice cold. Rooms were ok but the caulking looked amateur at best. Basically this is a motel with lipstick on a pig. would not stay here again

Our family had a wonderful stay at Bella Vista. The breakfast was fantastic! The staff was pleasant and helpful.

Overall it was a really good stay. The price was very reasonable and the recent renovations appear to have been completed giving the hotel a fresh, new look. Everything is clean and new. The only thing left is the restaurant which is still closed but they have another room where they served a decent hot breakfast which was included. Overall, I would recommend this hotel and we will be staying here again!

Breakfast was not very good. Each day the food was never restocked food undercooked. The hotel walls were very thin, noisy.

The staff was tremendous . So kind and attentive. The hotel just went through a renovation . It’s very pretty . The restaurant/bar area is still not open as of November 2023. It’s expected to be back open in December . The only minor call outs would be the coffee (not great ) and the bed bases are made of a hollow metal . You constantly accidentally kick it. It bangs like a gong . Overall a GREAT value .

The breakfast was very good and the gentleman that prepared the food was excellent! Friendly and checked with us to see if we needed anything else.

Great hotel near shopping. Loved the decor inside the bella vista. Nice updated look for a hotel. Best breakfast at a hotel in a while, made to order omelet!