Red Lion Hotel Pasco Airport & Conference Center

The only thing that works in the gym are the dumbbells. The restaurant food was overcooked and yet somehow still lukewarm when served. The staff also did not enforce any quiet hours around the pool… immediately outside the rooms.

Nice hotel, clean. Friendly staff. The outdoor pool was perfect on a hot day. The jets in the hot tub were not working great but clean and hot. There is a great breakfast included and a restaurant and bar located in the hotel as well

Good: room was in good shape. Bed was very comfortable. Breakfast was excellent. Pool is fantastic. Bad: Hotel is very dated on the exterior and interior hallways, etc. parking lot is in awful shape.

We arrived at midnight, but the airport shuttle arrived promptly and we were very quickly checked in to our spacious and clean room. Breakfast was good, and the staff were all polite and helpful. A very nice place to stay!

there was only one lamp for light in the whole room. Facilities were good otherwise. Also it had a swimming pool but that was not listed on the expedia site.

Property currently being renovated. Restaurant not open for dinner. Pool deck and area needs attention.whole facility needs a makeover.

While the property was nearly sold out, many ammenities were unavailable. For example, the bar closed at 8 am on a Saturday. The restaurant was never open. The hot tub was out of operation.

Convenient location, airport shuttle, quiet.

The parking lot was terrible.

Great staff very helpful pool was nice looked clean. Kids had a fun. Great room comfortable beds.

This is high on the list of the most disgusting hotels I have every stayed at. Everything was dirty, every chair, every surface. The restaurant was disgusting and should be a health code violation on its own, the service was friendly but incompetent, it took two attempts to get my food right - it was a pizza with three toppings. In my hotel room bathroom every caulked joint full of black mold. Apparently every door has an issue with closing because it sounds like a hockey player being checked into the boards every time someone closes a door - all night... Stay away, its not worth saving the extra $ if you need to be near the airport.

The staff were not helpful. We stayed there for seven days and not once did they change the bedsheets or the cut sheet covers on on our mattresses or the duvet covers. The room was very dirty and filthy at all times they did very minimal cleaning and to a point where I had to ask for a clean towels every day to be replaced in our room. This is not customer service. This was this is the worst hotel I’ve ever stayed in

Our room had a spotty cell phone charging station, and the entire carpet and bathroom floor was sticky. Breakfast was fairly good.

Needs Renovation. Carpet had duct tape which I felt make the place feel old and abandon.

Room was nasty. Fridge was out of cabinet, obviously something wrong with it… it was barely cold. Rooms was VERY HOT, note on wall to adjust temp. Didn’t work. Slept w window open in January and room was still at 70. My dog was dying of heat! In bathroom, tile missing off wall. Carpet in hallway and elevator was dirty with stains. Called and asked to move rooms… supposedly none available…. Thankfully only 1 night stay. Will never stay at a Red Lion again. Thought they were a good hotel chain in the past. Not now! Oh and when getting into bed… the bed would roll away!

Room was outdated and smelled of smoke

Staff was nice and friendly. Room was okay, it had a horrible smell to it though.

The staff was wonderful and the amenities are good. The exterior property was a bit cluttered and inside a good vacuuming was needed - lots of bits of trash everywhere. The room was pleasant and quiet.

I did not feel safe at this property. The only barrier between my room and the shared parking lot was a sliding glass door, which directly faced neighboring apartment units known for ongoing drug activity. Inside the room, one bed had dirty, torn sheets, and the other bed was unusable due to a ruined, sagging mattress. The walls were so thin I could hear every movement from the guests above me during the night. Overall, it was an uncomfortable and unsettling stay. I will not be returning.

Hot water. Good water pressure. Clean and spacious room. We were only there for an overnight cuz we had an early flight the next morning. Would stay again.

I was in Wing 3. The rooms look very nice, but you doesn't have anywhere for you to hang up your clothes. Just space where a closet should be. I asked front desk why there were no closet or space to hang up clothes... i was informed that they were considered value/cheap rooms and did not have them. Very offensive, due to the fact that the room wasn't free, nor the cheapest in town. Even Motel 6 has closet space.

This Red Lion is a pretty huge property that's a little worn down. Reasonable place to stay, but the rooms are pretty dated. Comically, the bed was on rollers on a hard floor so when I sat up in bed and leaned against the wall, it slowly started rolling away from the wall.

We were far away from the check in area and breakfast area. It was a long walk outside to get there. Cold, windy, rainy. No elevators. We were on the second floor.

The room, and the hotel is spacious. The service was good. The room was very clean. The bed was not very confortable, like it happens with old beds.

This hotel needs to be completely renovated and updated. Broken lamp shade, no power accessible for laptop, uncomfortable bed. Very long walk to room and confusing directions to room. Slow staff at front desk with staff in back not willing to come out to help. Breakfast was plain with limited choices and no coffee remade.

Close to highway. Noisy. Can hear adjoining room.

We made reservations for our room several months in advance because we had stayed there before and liked it. We tried to change our room location but were told that we only paid for economy rooms. We did pay $158 so I don’t consider that economy. The room was not quite furnished. It was missing a closet and a hairdryer. It was also located across the street from the loud and busy freeway. Our food at the restaurant for dinner was also terrible. We won’t stay there again!

We enjoyed the stay but got absolutely zero sleep because our room was the closest to the freeway I’ve ever been. We were awake all night because of how loud it was. We want to stay there again but absolutely never again in a room by the freeway.

This is a fine place to stay, just a bit worn. It felt a bit empty when I was there. The room was comfortable and clean, and everything worked. There’s not much nearby in terms of restaurants, so you will need to either drive or eat in the hotel bar/restaurant. The breakfast was fine. One quirk of this hotel is that it is designed around hexagons in some parts. This makes moving around it a bit strange and potentially disorienting. Staff were nice, but not overly efficient. I’d stay there again if the price was right.

It was clean Needs to be updated. Towel bar was broken, Both latches on patio door were broken and no safety bar. No rack to place suitcases on snd no closet or rack to hang clothes on Room 3154

Cost effective option when you need a bed for airport travel. Would not chose it if your looking for a destination hotel. Breakfast was what you would expect for a free hotel breakfast. Scrambled eggs, biscuits and gravy. Link sausage. Coffee. Canned fruit. Property and room feels dated. Parking lot is rough. Staff were helpful. Alarm clock in the room went off twice in the middle of the night.

Went to check in, and the uniformed staff were ill-equipped to deal with a reservation made from expedia. Started talking to Samantha at 2:20 did not get my keys until 3:45. Her and Shelby were there alone, with no manager on the property on a Saturday. They could not even grant my request for a late checkout, after all that. She said I would have to call, and when I called they said I would have to ask housekeeping, and then housekeeping kept banging on my door 3 times. Im just shocked they could not offer me something to compensate for all the time it took when it was a very simple issue. Its a shame that nobody in this generation wants to work, and customer service is basically dead. Red lion has an old style facilities which i find ornate and quaint. The room was very clean. Bartender was also very young, Chloe, seemed like she did not want to be there because i dont believe she smiled one time during our interaction. A friendly bar tender makes all the difference, i wouldve surely stayed or came back for more drinks and spent much more money if I felt comfortable. I walked 2 miles to the circle k to buy a six pack instead, and the circle k gal was nicer than all of ya'll at red lion. The manager Automn did talk to me in the morning and apologized, as well as Raz at the front desk were both professional. I would probably come back, just dont use expedia! Also if you dont have a car theres nothing around here. The grounds had some ugly construction going on.

It was a very noisy weekend at this hotel and nobody would answer phones at the front desk to deal with it - tried calling each night and nobody would respond. Field a complaint with the hotel and it took 4 days to get a response.

After a full days of work, then driving 6 hours to pasco for a softball tournament…. We find out that red lion didn’t have the room I reserved on Expedia and stuck me with a single queen room. They don’t have cots or rollout beds. I wasn’t refunded any money for the double queen I paid for. The manager never called me Saturday morning like the front desk clerk advised. Our girls play suffered. And at check out, the desk person wouldn’t print me out a break down of what was charged. Nor would they print me out the price of the room for the weekend. But was capable of verbally informing me on the cost.

Amia*checked me in* was wonderful as always.

It was a great stay and the staff were very friendly.

Room was wonderful, staff very friendly We're going to stay there again

I called several times and letting it ring and ring and ring after landing from my flight and no one answered for shuttle service and I had to walk to hotel at night. The shower also didn't work and there was no ice available in the ice machines. Very disappointed.

The staff were extremely friendly and accommodating. Even though our flight arrived after midnight..

Staff was super friendly. Huge issue at check in where they had already checked in our room. Staff more than made it right (upgraded us) but it scares me that something like tha could have happened. Rooms were dated and lacked cleanliness. Super dusty. Included breakfast was out of everything most mornings.

Close to airport with shuttle service in early morning. Room clean and quiet. Food in lounge was very good also.

Conveniently located near the Pasco airport

Great location to the Tri-Cities Airport (0.6 mile). Friendly staff.

Good airport access w/ comfort stay

Friendly staff and convenient location.

Convenient location, airport shuttle, quiet.

Convenient location near the airport, spacious.

We enjoyed the stay but got absolutely zero sleep because our room was the closest to the freeway I’ve ever been. We were awake all night because of how loud it was. We want to stay there again but absolutely never again in a room by the freeway.

Nice, convenient stay for early flights out of Pasco

A lot of traffic noise. The entrace to the building I was staying in was next to the loading dock where there was a ton of trash and boxes everywhere. The door for check in, the trash was overflowing outside. There wS a few homeless people walking thru the parking lot

Very Low water pressure for a shower which was a disappointment after swimming in the pool. Love your breakfasts! Love your pool! No clock in the room. No phone in the room to call desk.

The staff were all pleasant and very helpful. The breakfasts were excellent with a wide selection to choose from. Would definitely recommend to all my friends. Thank you for a pleasant stay!

We enjoyed staying at the Red Lion Inn in Pasco. The breakfast was exceptional. The pool was really nice. We loved the food at the Grizzly Bar. The beds were comfortable and the room was spacious. We would definitely stay there again.

Breakfast it was terrible

I was upgraded to a suite which was a nice surprise. The lady at check-in counter was very nice. The suite was large and clean but very dated. The restaurant was understaffed and many menu items were unavailable. Meal was very lackluster and not correct. Pilaf was sticky white rice, veggies were of the frozen variety and the salmon was dry. On a good note at least the pricing reflected the quality.

Okay hotel Okay location Meh 😑 breakfast

Nice staff. Good breakfast.

While the property was nearly sold out, many ammenities were unavailable. For example, the bar closed at 8 am on a Saturday. The restaurant was never open. The hot tub was out of operation.

The included breakfast is good and convenient.

Room was quiet, bed was comfortable. Breakfast was good with great variety, just not idea seating. Dinner was just ok in the Grizzly Lounge because dining area was closed and we wanted to stay on property. Good value for the one night stay and would stay here again.