Name: Best Western Plus Wenatchee Downtown Hotel
Address: 815 N Wenatchee Ave, Wenatchee, Washington, United States of America, Wenatchee, Washington, US
Price range: US$78–US$194 per night
Rating: 8.33

What guests think

At Best Western Plus Wenatchee Downtown Hotel, guests often praise friendly service, a convenient location, and family-friendly amenities like the indoor pool and hot tub, while noting recurring issues with breakfast crowding, strong chlorine, occasional noise, and some cleanliness inconsistencies.

Rooms are generally spacious and basic, though a bit dated for some. Parking is usually adequate but can be tight or full during busy periods. Overall, expect a practical stay with good value and some peak-time tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular with families, but multiple reviews note very strong chlorine or bleach odors, occasional maintenance or closures, and crowding at peak times. Parking is available, though some guests found spaces tight or the lot full; an onsite EV charger is mentioned.

Related guest reviews

8

Jacqueline

16 Dec 2024

·

Stayed 2 nights

Front desk staff were so helpful and nice. Always greeting as people enter and exit the building. Rooms are spacious and have everything you need. We travelled with a baby so lots of room for his travel crib. Onsite EV charger right by the front door. Would definitely stay again.

10

Linnea

4 Jan 2025

·

Stayed 2 nights

The hotel was updated with modern amenities, clean, and family friendly. Great price for quality stay! The front desk was very nice, and we love the breakfast. The hot tub did lose temp halfway through our stay and the pool room needed more ventilation because the chlorine was very strong. Other than that, we were very happy with the hotel and will stay there again!

6

Lynn

4 Jan 2025

·

Stayed 2 nights

Easy to get to mission ridge. Good hot breakfast included. Pool and hot tub were nice but TOO much chlorine (I couldn't even open my eyes in the pool room)

8

Clasina

22 Jan 2024

·

Stayed 2 nights

The stay was great. The breakfast was kept stocked and hot! The pancake maker was on the fritz, but everything else was delish! The night gal was GREAT!! Very helpful and friendly!! We discovered the Keurig machine in our room didn't work when we got there and she quickly found us a replacement for it! I wish we would've been notified that the pool was out of order, my 10yr old was REALLY looking forward to that. The shampoo and conditioner are laughably small, but I get it. Luckily there was more than one set in our bathroom. Very quiet rooms, we didn't hardly hear anyone else in the building!

8

Pablo

15 Jan 2023

·

Stayed 1 night

It was good for the night, but the parking lot was full

8

Mariano Share

13 Nov 2024

·

Stayed 1 night

I had a pleasant stay with a smooth check-in process. It was great to have access to the hot tub and pool until 10 PM, which added a nice touch of relaxation after a long day. The breakfast was decent with a good selection to start the day. Overall, a comfortable experience with some nice amenities!

10

Heidi

17 Jan 2024

·

Stayed 1 night

When we arrived at the pool was closed for rehab purposes. We had booked this hotel particularly because of the pool. Luckily, the incredibly helpful receptionist switched us over to the sister hotel five minutes down the street because they had a operational pool. I really appreciated the help and ease at which this was done to make our stay more comfortable.

10

Robert

23 Dec 2025

·

Stayed 1 night

The room was fine, no complaints, the staff was incredible. There was a mix up in the morning and Gigi at the front desk had them bring out the breakfast we missed. My kids had a blast in the indoor pool too. Great hotel, I will definitely come back.

6

Rachel

13 Feb 2024

·

Stayed 1 night

The pool was closed 😐

8

Dennis

13 Mar 2025

·

Stayed 2 nights

Enjoyed the hot tub and pool!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, but there are recurring reports of stained carpets, musty or smoke odors, and occasional housekeeping misses such as hair or dirty bathrooms.

Related guest reviews

2

Ana

11 Aug 2025

·

Stayed 1 night

The room was 'nonsmoking' yet smelled like complete smoke, we came home with our luggage smelling like smoke. Additionally, the shower water wouldn't turn on, so we were unable to shower. The staff was very friendly at check in and check out though, so I did appreciate that.

8

Erin

29 Sept 2024

·

Stayed 3 nights

We liked the price, cleanliness wasn't the best. Carpets were filthy, we had black socks by the end of the night. Kinda gross. Breakfast was OK.

6

Tanya

12 Jul 2024

·

Stayed 2 nights

Room smelled musty

2

Sabrina

5 Jan 2024

·

Stayed 2 nights

The sink had dirt in it or something when we got there and was dirty. Little dry blood spots on sheets

8

JoAnn

6 Apr 2024

·

Stayed 2 nights

The facilties were good, breakfast also & most delightful wete the 2 managers on the front desk who wete friendly & helpful. The carpets in halsl & especially on the stairs to So. Parking area were grimy & black down the middle; so need cleaned or replaced! My wakeup call was an hour later - reprogrammed by a male night clerk.

4

George

8 Jul 2023

·

Stayed 2 nights

Place was dirty. Carpets were staind. Room had a funky oder.

10

Michelle

7 Aug 2025

·

Stayed 1 night

Nice hotel. Very clean.

6

Keith

11 Nov 2024

·

Stayed 2 nights

Room was dirty, feces on the bathroom wall, Grim and mold along the bathroom wall/floor Carpet stained and gross Rooms have connecting doors and they provide no sound insulation.

10

Neil

28 Jun 2025

·

Stayed 2 nights

The premises were well looked after and clean, and the staff were excellent.

4

Sarah

16 Apr 2024

·

Stayed 1 night

My room was not clean, there was hair on the toilet seat and debris on the ground. The room other than the beds did not look like it was cleaned at all. The staff was friendly and helpful, the premise was dated but fine. If the room was clean it would be have been 4 stars.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and basic, with comfortable beds for many but some dated furnishings. Noise from hallways, pool or street and occasional temperature, Wi-Fi, or TV issues were reported.

Related guest reviews

8

Wendy

28 Jan 2025

·

Stayed 2 nights

For the price, this was an excellent option. Room was fine, quite spacious, very comfortable bed. But we were on the first floor right next to the stairwell and just down the hall from the swimming pool, and the noise was terrible—a large group of kids were staying as part of some sports tournament, and they were LOUD--running, pounding down the stairs, yelling in the hall on their way to the pool; really obnoxious, until 10 PM. It really disturbed our stay. Breakfast was okay—typical middle-of-the-road hotel fare—not the greatest. Powdered eggs, bacon only half-cooked, coffee was tasteless. We opted on our second morning to go across the street to Sage Hills Bakery instead, highly recommended!

10

Richard

28 Jul 2025

·

Stayed 1 night

Jade, front desk, friendly, efficient and helpful. Bathroom is tiny but functional. TV doesn't include Mariners, a major disappointment. Breakfast, standard, with scrambled eggs, bacon, potatoes, waffles, pancakes, etc. - a bit above average. Central location.

10

Michelle

21 Apr 2024

·

Stayed 1 night

Staff was friendly. TV keeps freezing randomly but everything else works well.

8

Heather

29 Dec 2022

·

Stayed 1 night

The room was fine. The location was awful. Our room overlooked a balcony over the lobby. So it started getting really loud at 6:00 am.The room was really too warm and there wasn't a way to lower the temperature without turning on the A/C (it was late December and 29F outside). Breakfast is available until 10 am, but they stop putting out food at 9 am, so if you don't get there before 9 am it's pretty picked over. We'll need to stop and get breakfast for the kids after we check out.

8

Vicky

12 Aug 2023

·

Stayed 1 night

No internet access on 3rd floor.

6

Kathleen

2 May 2023

·

Stayed 1 night

First floor, near pool, loud human noise, intermittent loud buzzing or sawing sound, like construction. Property right up against busy street, traffic noise, car stereos bumpin' on drive by frequently.

10

Linda

20 Apr 2025

·

Stayed 3 nights

Room was very spacious

6

Jennifer

26 Nov 2023

·

Stayed 2 nights

Everything was great except the bed, it was horrible!! My husband and I both woke up with sore backs.

8

Glen

25 Jul 2025

·

Stayed 2 nights

It is getting somewhat outdated. Furniture and TV was hard to work for us old folks.. I would stay with you again if I came back to Wenatchee.

10

Kim

31 Aug 2025

·

Stayed 1 night

Great room. Nice and roomy

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and accommodating, with front desk staff resolving issues and offering attentive support. A few guests experienced slow check-in or inconsistent follow-up during busy periods.

Related guest reviews

6

James

26 Aug 2024

·

Stayed 1 night

Long check in line with one person checking people in. No towels for the pool. I was kinda disappointed.

6

Suzanne

23 Jun 2024

·

Stayed 1 night

Told I would receive a credit on bill for tv not working. Maintenance did not come to my room to fix tv. Shampoo bottles made of stiff plastic and could not squeeze shampoo bottle. Refrigerator not cold when I put items in for 4 hours. Temperature on refrigerator turned down and discovered that 4 hours later. Room next to a business road with loud muffler cars late at night.

10

Jayron

23 Mar 2025

·

Stayed 1 night

What made the difference for us was the wonderful employee named Zee. It was so apparent that she loved her job. She was not only cheerful and helpful but really went out of her way to make sure everyone had a good experience.

10

Jeffrey

12 Dec 2025

·

Stayed 3 nights

Receptionist were extremely caring and professional. Room was cleaned daily and great coffee downstairs. Thanks.

10

Dallas

15 Jun 2025

·

Stayed 2 nights

Staff was great. Issue with Expedia reservation but they quickly fixed it.

10

Michelle

30 Apr 2025

·

Stayed 1 night

Front desk people were amazing

10

Lilia

26 Jul 2024

·

Stayed 1 night

Great service, thanks Zee for your outstanding customer service.

10

Irma

19 Aug 2023

·

Stayed 1 night

jesenia was very helpful and very sweet. She made our stay great!

10

Robert

23 Dec 2025

·

Stayed 1 night

The room was fine, no complaints, the staff was incredible. There was a mix up in the morning and Gigi at the front desk had them bring out the breakfast we missed. My kids had a blast in the indoor pool too. Great hotel, I will definitely come back.

8

Dave

14 Aug 2023

·

Stayed 1 night

They would not allow access to my room at 1.00 pm. Had to wait til 3.00 pm. They were rude

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for walking to nearby parks, restaurants and downtown spots, and handy for hospital visits or trips to Leavenworth. One review noted the immediate area felt a bit rough.

Related guest reviews

10

Nathan

20 Dec 2024

·

Stayed 1 night

Great property and super convenient location

8

Karen

4 May 2025

·

Stayed 1 night

We have stayed here the last two years for the Apple Blossom parade. Great location.

10

Wolfgang

2 Sept 2024

·

Stayed 1 night

Great location

8

Elizabeth H.

7 May 2025

·

Stayed 3 nights

We enjoyed breakfast, spa and pool , smart tv , friendly staff, and great location . It was short walk to wonderful riverside park trails .

10

Marvin

9 May 2023

·

Stayed 1 night

Convenient location

10

Eduard

27 Dec 2022

·

Stayed 19,352 nights

The property it’s located near restaurants and a shopping mall.

10

Kevin

6 Dec 2024

·

Stayed 1 night

Good location close to downtown and easy access from main drag. Place is clean and staff friendly.

8

Alycia

3 Apr 2024

·

Stayed 1 night

The hotel was decent but i was a little worried about parking my car over night. The neighborhood was a little rough.

10

Monica

4 Jul 2024

·

Stayed 1 night

Very friendly front desk. Nice people. How it should be. Nice hotel. Great location. Close to tons of stuff. Nice rooms. Would stay here again.

10

Noel

27 May 2025

·

Stayed 1 night

The staff was super friendly, and the hotel is within walking distance of several attractions including Pybus Market and Walla Walla Point Park.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently appreciated for variety and hot items. During busy mornings, guests report understaffing, messy areas, or items not replenished, and some found quality average.

Related guest reviews

6

Janiece

1 Dec 2025

·

Stayed 2 nights

Front desk staff was very good. Sunday morning breakfast room understaffed or overloaded: dirty tables, dirty countertops, food not replenished. There were several families with children running up and down hallways, screaming and out of control. Took do not disturb signs off doors, chaotic in pool area. Staff did give warnings but it did not take care of the issue. They should have revoked their reservation

6

Rachel

6 Jan 2025

·

Stayed 1 night

The staff was very friendly. They needed more garbage cans in the breakfast area. They were all overflowing and people had to place their garbage on the floors and around the garbage cans. Overall it was good. We would stay there again.

8

Wendy

28 Jan 2025

·

Stayed 2 nights

For the price, this was an excellent option. Room was fine, quite spacious, very comfortable bed. But we were on the first floor right next to the stairwell and just down the hall from the swimming pool, and the noise was terrible—a large group of kids were staying as part of some sports tournament, and they were LOUD--running, pounding down the stairs, yelling in the hall on their way to the pool; really obnoxious, until 10 PM. It really disturbed our stay. Breakfast was okay—typical middle-of-the-road hotel fare—not the greatest. Powdered eggs, bacon only half-cooked, coffee was tasteless. We opted on our second morning to go across the street to Sage Hills Bakery instead, highly recommended!

10

Nancy

30 Oct 2024

·

Stayed 1 night

Wow. If you like a hot tub that works. Great breakfast. Low price. This is the place.

8

Heather

29 Dec 2022

·

Stayed 1 night

The room was fine. The location was awful. Our room overlooked a balcony over the lobby. So it started getting really loud at 6:00 am.The room was really too warm and there wasn't a way to lower the temperature without turning on the A/C (it was late December and 29F outside). Breakfast is available until 10 am, but they stop putting out food at 9 am, so if you don't get there before 9 am it's pretty picked over. We'll need to stop and get breakfast for the kids after we check out.

10

Albert

29 May 2025

·

Stayed 1 night

Very nice. Clean, comfortable beds and pillows. Nice breakfast.

10

Helmut

31 Jan 2025

·

Stayed 2 nights

Good value, great breakfast and clean room

8

David

2 Nov 2024

·

Stayed 1 night

It was fine, but nothing special. On a street with many other properties. Rooms were fine. Breakfast offerings with mediocre. I expected a but more given its "Plus" designation.

10

Elma

12 Jul 2024

·

Stayed 1 night

Front desk was excellent, room very clean, other than my sheet had a tear on it this would be only complaint. The breakfast buffet very delicious, lots of choices. Our stay was EXCELLENT!!

4

Bradley

18 Aug 2025

·

Stayed 2 nights

Food service area needed more service. Waffle iron, pancake maker going down. Many families didn't seem to know how to use anything. Many families seemed to be traveling together, not giving up table space, etc. No ine managing the situation.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$89
February	US$100
March	US$94
April	US$105
May	US$130
June	US$119
July	US$119
August	US$112
September	US$94
October	US$100
November	US$83
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $85	18 $107	19 $106
20 $82	21 $84	22 $88	23 $93	24 $91	25 $103	26 $126
27 $78	28 $86	29 $91	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $134	3 $139
4 $96	5 $103	6 $95	7 $92	8 $92	9 $131	10
11 $82	12 $89	13	14 $194	15 $89	16 $139	17 $139
18 $98	19 $98	20 $103	21 $103	22 $95	23 $147	24 $147
25 $123	26 $123	27	28	29 $83	30 $147	31 $147

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Wenatchee Downtown Hotel

Have a question?

Prices for upcoming dates