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Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Image 1
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Room
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Room
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - View from room
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Reception

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center


Amenities

  • Laundry service

  • Elevator / Lift

  • Multilingual Staff

  • Garden

  • Golf Course (nearby)

  • Billiards

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Property description

Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/ga...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Azul Ixtapa All Inclusive Resort, guests highlight friendly staff, kid-focused pools and activities, and generally clean, spacious rooms, while noting mixed food quality, reservation limits for specialty dining, uneven maintenance, and frequent check‑in frustrations.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Basic

Service

Mixed

Location

Scenic

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10

JOSEPH RICHARD

EXP-logo

9 Feb 2026

·

Stayed 7 nights

Great place. Clean rooms and great food.
Great place. Clean rooms and great food.

8

Terry

EXP-logo

31 Jan 2026

·

Stayed 3 nights

Nice room with great view on 19th floor. Very comfortable beds and a very spacious room and bath. Could use some in-room items like fridge, coffee, water bottles for a more complete set-up. Restaurant food for okay and pools were abundant and well maintained. Would be nice to have an adult area or private area to escape noise. Pool towel program seemed archaic especially when multiple rooms are sharing towels. Would stay here again if opportunity becomes available.
Nice room with great view on 19th floor. Very comfortable beds and a very spacious room and bath. Could use some in-room items like fridge, coffee, water bottles for a more complete set-up. Restaurant food for okay and pools were abundant and well maintained. Would be nice to have an adult area or private area to escape noise. Pool towel program seemed archaic especially when multiple rooms are sharing towels. Would stay here again if opportunity becomes available.

4

Shannon

EXP-logo

24 Jan 2026

·

Stayed 2 nights

So disappointed. We arrived at 5, and were taken to our rooms, but given no information about directions, how to get to the pool, restaurants, etc. Activity reservations and dinner restaurants both closed at 5, and all activity had to be reserved the day before, so despite spending two nights at the resort, we were unable to do any activities. The pool closes at 6, so the first day we had just gotten in and were told to get out because they were closing. There were roaches in our room- several including in the kitchen and bedroom, all alive (except the one that eat in the refrigerator). When we asked to change rooms, it took nearly half an hour, which was frustrating because we were exhausted and wanted to go to bed. The staff was all nice, but no directing at all as to what restaurants were open at what time, other things to do, etc. When the pool closed I asked what there was to do besides sit in our room and the staff said "nothing, really. " Roaches, none of the promised activities, and am overall awful experience. The staff was really nice, though.
So disappointed. We arrived at 5, and were taken to our rooms, but given no information about directions, how to get to the pool, restaurants, etc. Activity reservations and dinner restaurants both closed at 5, and all activity had to be reserved the day before, so despite spending two nights at the resort, we were unable to do any activities. The pool closes at 6, so the first day we had just gotten in and were told to get out because they were closing. There were roaches in our room- several including in the kitchen and bedroom, all alive (except the one that eat in the refrigerator). When we asked to change rooms, it took nearly half an hour, which was frustrating because we were exhausted and wanted to go to bed. The staff was all nice, but no directing at all as to what restaurants were open at what time, other things to do, etc. When the pool closed I asked what there was to do besides sit in our room and the staff said "nothing, really. " Roaches, none of the promised activities, and am overall awful experience. The staff was really nice, though.

10

Rodrigo

EXP-logo

14 Jan 2026

·

Stayed 3 nights

very good experience
very good experience

2

FLOR

EXP-logo

5 Jan 2026

·

Stayed 4 nights

Not a dog person and had to have breakfast lunch and dinner with all type of dogs around me and barking the whole time. I suffer from allergies and my vaccinations were ruined because of this.
Not a dog person and had to have breakfast lunch and dinner with all type of dogs around me and barking the whole time. I suffer from allergies and my vaccinations were ruined because of this.

Paseo Punta Ixtapa Lote 2, Zona Hotelera, Guerrero, Mexico

Location

Located in Ixtapa, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is by the sea, within a 15-minute walk of Linda Beach and Varadero Beach. This all-inclusive property is 0.8 mi (1.3 km) from Quieta Beach and 4.6 mi (7.4 km) from El Palmar Beach.

Playa Azul Grand(0.1 Miles)

Sacrificio Beach(0.1 Miles)

Cocodrilario(0.5 Miles)

Linda Beach(0.6 Miles)

Varadero Beach(0.6 Miles)

Ixtapa Island(0.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Breakfast is included in the all-inclusive package, featuring a variety of options. Specific serving hours are not mentioned.


Yes, pets are allowed with a fee of MXN 1549 per pet, per night. Service animals are exempt from this fee.


Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.


The property features elevators, a wheelchair-accessible registration desk, and a wheelchair-accessible on-site restaurant. Limited wheelchair accessibility is available throughout the property.

The hotel is located in Ixtapa, within a 15-minute walk of Linda Beach and Varadero Beach. It is 0.8 mi (1.3 km) from Quieta Beach and 4.6 mi (7.4 km) from El Palmar Beach. The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport, approximately 24.6 km (15.3 mi) away.


Yes, the hotel features 3 outdoor pools, including a children's pool and a waterslide. Specific operational hours are not mentioned.


Yes, children are welcome at the property. There is no mention of a minimum age for children to stay for free.


The property does not specify the availability of cribs or extra beds. It is advisable to confirm with the property directly regarding any specific needs.


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