Krystal Ixtapa All Inclusive

Name: Krystal Ixtapa All Inclusive
Address: Boulevard Ixtapa 4 y 4 A Zona Hotelera, Guerrero, Mexico, Guerrero, Mexico
Rating: 7.42

"Well located"

"Loved the pool"

"Rooms were clean and comfortable"

"Plenty of shopping options nearby"

Amenities

Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Tour Desk

Show all

Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort i...

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Guest reviews

7.4

Good

Based on 1,209 verified reviews

Who stays here?

Business

Couple

30%

Family

52%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Krystal Ixtapa All Inclusive, travellers consistently praise the welcoming staff, beachside location, and views, while repeatedly noting aging facilities—especially unreliable elevators—plus mixed food quality and variety, and broader maintenance problems across rooms and common areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Eujenio

19 Feb 2026

Stayed 2 nights

Poor meals

Teresa

11 Feb 2026

Stayed 6 nights

our housekeeper was great the room was always clean the staff was always polite and helpful. The biggest complaint was the elevators, they were the slowest elevators I have ever been on. an did not work most of the time the stairs were much quicker but not the most convenient.

Silvia

6 Feb 2026

Stayed 2 nights

Great service.!!!

Jordan

27 Jan 2026

Stayed 7 nights

Staff was very good ! Nice clean rooms, safe

Michael

25 Jan 2026

Stayed 2 nights

we didnt like the food.

Boulevard Ixtapa 4 y 4 A Zona Hotelera, Guerrero, Mexico

Location

With a stay at Krystal Ixtapa All Inclusive in Ixtapa (El Palomar), you'll be within a 10-minute drive of Zihuatanejo Bay and Magic World Aquatic Park. This all-inclusive resort is 7.1 mi (11.3 km) from La Ropa Beach and 1 mi (1.5 km) from El Palmar Beach.

El Palmar Beach(0.2 Miles)

Delfiniti(0.3 Miles)

Magic World Aquapark(0.4 Miles)

Magic World Aquatic Park(0.5 Miles)

Marina Ixtapa(0.7 Miles)

Marina Ixtapa Golf Club(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site.

Breakfast is included as part of the all-inclusive package, with various dining options available at the resort's 3 restaurants.

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available upon request.

The hotel is located just a 4-minute walk from El Palmar Beach and 6 minutes from Delfiniti. It is 7.1 miles from La Ropa Beach and 0.7 miles from Magic World Aquatic Park.

Yes, the hotel features an outdoor swimming pool, which is accessible from 9 AM to 8 PM.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests.

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