Name: Tesoro Ixtapa All Inclusive
Address: Boulevard Ixtapa S/N Lote 5, Guerrero, Mexico, Guerrero, Mexico
Rating: 6.15

Guest reviews

6.2

Pleasant

Based on 635 verified reviews

Who stays here?

Business

1%

Couple

34%

Family

47%

Group

15%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Tesoro Ixtapa All Inclusive, guests repeatedly praise the friendly staff and family-friendly vibe, while also noting dated facilities, limited amenities, and capacity bottlenecks around a single pool that closes early.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

LILLIAN

1 Feb 2026

·

Stayed 14 nights

Room was clean, very roomy, loved having the mini fridge stocked daily with water and drinks - very good drawing card having the mini fridge. Suggestion: change the toilet seat so they fit the toilet (toilet seat too small for the toilet - at times got stuck) Food: Breakfast was excellent; Snack shack was just okay - french fries always cold; ambience of snack shack not great - wish it was more outdoors Suggestion: create theme nites to vary up the menu in evening dinners Staff was excellent!!! Very accommodating and friendly!!

6

Angel

19 Jan 2026

·

Stayed 7 nights

I can’t complain about the service services was great the thing that was in bad condition was the bathroom the smell of humidity the sound of the toilet every time we flush after it had a sound like disinflating a balloon every 30 seconds for 2 minutes will last One more thing I like coffee I could not get a coffee if i don’t seat at a table and not for room service at night time only morning time. they don’t have a coffee station that will be great

2

cristal

10 Jan 2026

·

Stayed 3 nights

The service was not as expected. Staff hardly went around to ask if you needed anything but were quick to get people in trouble over small stuff. They kicked multiple people out of the pool. The staff was not pleasant

6

rani

7 Jan 2026

·

Stayed 8 nights

Food and drinks below average Rooms clean and good Beach-pool crowded not enough chairs has to get up at 5 am to put towels on. Employees nice!

4

Susan

4 Jan 2026

·

Stayed 5 nights

Food was terrible everyday. All towels are picked up by 9 am & aren’t returned til afternoon, so you can’t bathe until they bring them back! Only 1 restaurant & 1 buffet, & 1 tiny bar inside the hotel. Very disappointed for the price we paid. Never again!

Boulevard Ixtapa S/N Lote 5, Guerrero, Mexico

Location

With a stay at Tesoro Ixtapa All Inclusive, you'll be centrally located in Ixtapa, within a 10-minute drive of Zihuatanejo Bay and El Palmar Beach. This all-inclusive property is 7.1 mi (11.5 km) from La Ropa Beach and 0.3 mi (0.5 km) from Delfiniti.

El Palmar Beach(0.1 Miles)

Delfiniti(0.2 Miles)

Magic World Aquapark(0.5 Miles)

Magic World Aquatic Park(0.5 Miles)

Marina Ixtapa(0.7 Miles)

Ixtapa Golf Course(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free of charge. However, parking is limited.

Yes, the hotel offers an all-inclusive dining experience, which includes breakfast. Specific details about the type of breakfast and serving hours are not provided.

No pets and no service animals are allowed at this property.

Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property has limited wheelchair accessibility features. Specific details about accessible facilities are not provided.

The hotel is located in the heart of Ixtapa, just steps from El Palmar Beach (0.2 km) and 4 minutes by foot from Delfiniti (0.3 km). It is also 7.1 mi (11.5 km) from La Ropa Beach and 0.8 mi (1.3 km) from Magic World Aquatic Park.

Yes, the hotel features an outdoor swimming pool, which is accessible from 8:00 AM to 7:00 PM. There is also a children's pool available.

Children are allowed at the property. Specific details regarding the minimum age for children to stay for free are not provided.

The property offers cribs for infants at a fee of MXN 150.00 per night. Rollaway beds are also available at the same fee. Advance request or confirmation may be required for both.

Tesoro Ixtapa All Inclusive

Amenities

Property description

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